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Staybridge Suites Chesapeake

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709 Woodlake Drive, Chesapeake, VA 23320
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Staybridge Suites Chesapeake
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Staybridge Suites Chesapeake
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122 reviews from our community

Traveler rating
    74
    29
    7
    6
    6
See reviews for
59
19
9
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
  • All months
    (122)
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    (28)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

this is a great hotel for anybody with a crew of guys this is a place to go nice clean rooms great ability to cook in the rooms they have a nice customer appreciation three nights a week an amazing breakfast everyday to start the day and the hotel staff is very nice.overall this is a great hotel for any... More 

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

My overall stay was great. The room was clean as well as spacious and had plenty of supplies; however, I forgot my earrings on the nightstand and when I called to inquire about them I was transferred and was instructed to leave a message. I left a message and didn't receive a call back so I called once again, same... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Staybridge Suites Chesapeake, responded to this review

Dear shanelllenise, Thank you for staying with us and leaving a review. It is very nice to know that you have noticed the cleanliness of the room. However, I regret that you received an unsatisfactory service from the staff. Please know that we treat this matter seriously as this matter will be shared with the hotel management and will be... More 

Boston area, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 31, 2015

We had stayed at this hotel as a pet friendly stopping point on our trip from New England to Charleston, SC a few years ago and found it to be a comfortable, well managed hotel. It has definitely gone down-hill since then. The front desk staff were less than professional. They were inattentive and unhelpful when responding to a complaint.... More 

Was this review helpful? Yes 1
Jim K, General Manager at Staybridge Suites Chesapeake, responded to this review

Dear bestthings, Thank you for your comments regarding your recent stay with us. I do apologize for the activity with the children in the hallways. We do have someone specifically walking the halls to reduce the unnecessary traffic. Please call me at 757 420-2525 to discuss your concerns. We want to have you stay with us again. Our staff is... More 

Columbia, South Carolina
Contributor
20 reviews 20 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 20, 2015

Staybridge Suites Chesapeake, VA Pros: Located near numerous restaurants Very friendly staff Recognized me as a Platinum Elite member Clean fully furnished room with complete kitchen Comfortable bed Best free breakfast choices of any IHG hotel I have encountered Tuesday, Wednesday, and Thursday Social reception was excellent with good food being served Cons: Somewhat hard to find. Located behind Hampton... More 

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Jim K, General Manager at Staybridge Suites Chesapeake, responded to this review

Dear tommygoss Thank you for staying with us. We greatly appreciate the positive review. We will strive to take the lead to be the top IHG Brand you have stayed in. You will be happy to know we have a planned pillow upgrade scheduled for this year and have just increased out internet bandwidth for the second time this year.... More 

Virginia Beach, VA
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 26, 2015

I stayed at the Staybridge Suites for two weeks while repairs were being done on my home. Every member of the staff is very friendly & helpful & my suite was very clean & nicely appointed. The beds were very comfortable with upscale bedding. And they were welcoming to my two cats & a dog. I think it would be... More 

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Chesapeake, Virginia
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 28, 2014

We, 2 adults, 2 teens and 2 small dogs, stayed here for nearly a month, so we got a very good look at how this place operates. Rooms are clean, staff is friendly, indoor pool, grills for guest use out back with tables, a "movie room" guests can reserve with a popcorn maker, exercise room is decent, as is the... More 

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Jim K, General Manager at Staybridge Suites Chesapeake, responded to this review

Dear Robin H, Thank you so much for the awesome positive review. Staying with us long term as you did, you truly get the to see the best of the property and staff. Our included amenities and services are great as you mentioned, but we are most proud of our staff comments. We appreciate your use of our property and... More 

Remington, Virginia, United States
2 reviews
5 of 5 stars Reviewed December 18, 2014

I love staying here when I come home because the staff is always courteous, the suites are always perfect, and I truly love the indoor jacuzzi and pool. I would recommend it to anyone. Nothing better than relaxing in the jacuzzi before going out to visit family or going to the clubs. It's located in the perfect area, close to... More 

Was this review helpful? Yes
Jim K, General Manager at Staybridge Suites Chesapeake, responded to this review

Dear Woody E. We are pleased that you continue to use our property when you come home. Our staff's #1 goal to make it feel like home to go with the included amenities and services. Thank you for your past and continued use of our property. We will strive to continue to exceed your expectations! Jim Kinane General Manager More 

Tampa, Florida
2 reviews
5 of 5 stars Reviewed December 14, 2014

I stayed at this hotel with a buddy or mine and it was great. Courtney was awesome at checkin, very nice and friendly. Breakfast was good and a great selection. Rooms, pool and hotel is clean and well taken care of. Every employee we ran into said hello or smiled. It's hard to find that these days. I would stay... More 

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London, UK
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 19, 2014

Good breakfast and 'social' tues to thurs. Friendly employees and rooms very comfortable. I'd return if in the area again. Downside would be location as there's not much close by in terms of eating or drinking without driving somewhere. But that's only minor.

Was this review helpful? Yes
Jim K, Manager at Staybridge Suites Chesapeake, responded to this review

Dear Excellent, Thank you for sharing this glowing feedback. Providing an unmatched guest experience is of paramount importance here at The Staybridge Suites Chesapeake-Greenbrier -. I am pleased to read that you experienced our unmatched guest service and that this made you feel like royalty. Thank you for sharing and I look forward to the opportunity to welcome you back... More 

San Francisco
Top Contributor
56 reviews 56 reviews
48 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed September 28, 2014

Unfortunately my suite, with a separate bedroom, was not very clean upon check-in. After a long day of travel and late into the night, I just wanted to take a shower and go to sleep. However, upon lifting the bedding, I noticed that the sheets were wrinkled and did not look fresh. At closer inspection, sure enough, I can see... More 

Was this review helpful? Yes 1
Jim K, General Manager at Staybridge Suites Chesapeake, responded to this review

Dear VDlong Thank you for your comments regarding your recent stay. The issue you describe is not what our expectations for our guests are and are far from what we normally provide. I was unable to research this issue as I do not have a record logged in our system or that it was reported to our Operations Manager, Cindy... More 

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