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Staybridge Suites Chesapeake

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709 Woodlake Drive, Chesapeake, VA 23320
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Staybridge Suites Chesapeake
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Staybridge Suites Chesapeake
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124 Reviews from our TripAdvisor Community

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Traveler rating
    75
    29
    7
    6
    7
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60
19
9
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Grapevine, Texas
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We could not match the ratings to the hotel room. The room smelled. The floor and wall had holes and seemed dirty. We did not dare touch anything and even though we were traveling late, we had to go to another hotel. The staff was very nice, but that does not help when you are alone in a room that... More 

Was this review helpful? Yes 2
Jim K, General Manager at Staybridge Suites Chesapeake, responded to this review

Dear Dear Gregory G, Dear grapevinereview, Thank you for writing a review about your recent stay with us. I certainly appreciate you taking the time to bring your concerns to our attention. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. However, please accept our sincere apologies if your stay was negatively affected... More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 18, 2015

Stayed for a week great location easy to find and the suite was just right. Actually recommended we make this our company preferred hotel. Close to several restaurants as well so if you dont want to use the suites catering facility its not an issue.

Was this review helpful? Yes 1
Jim K, General Manager at Staybridge Suites Chesapeake, responded to this review

Dear Dave E, Thank you for writing a review about your recent stay with us. We appreciate you choosing our hotel during your recent stay. It’s nice to know that you liked our rooms, location and amenities. As you mentioned, we consider our hotel to be in the center of many things to do, from restaurants to the shopping mall.... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 21, 2015 via mobile

this is a great hotel for anybody with a crew of guys this is a place to go nice clean rooms great ability to cook in the rooms they have a nice customer appreciation three nights a week an amazing breakfast everyday to start the day and the hotel staff is very nice.overall this is a great hotel for any... More 

Was this review helpful? Yes 2
Jim K, General Manager at Staybridge Suites Chesapeake, responded to this review

Dear Loftinjoe Thank you very much for taking the time to provide a review for our hotel. It is with great pride to know that you regarded our rooms to be magnificent and recommend for your company to make us your primary hotel. Our goal has always been to provide a great overall experience to our guests, We hope to... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 27, 2015 via mobile

My overall stay was great. The room was clean as well as spacious and had plenty of supplies; however, I forgot my earrings on the nightstand and when I called to inquire about them I was transferred and was instructed to leave a message. I left a message and didn't receive a call back so I called once again, same... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Staybridge Suites Chesapeake, responded to this review

Dear shanelllenise, Thank you for staying with us and leaving a review. It is very nice to know that you have noticed the cleanliness of the room. However, I regret that you received an unsatisfactory service from the staff. Please know that we treat this matter seriously as this matter will be shared with the hotel management and will be... More 

Boston area, Massachusetts
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed March 31, 2015

We had stayed at this hotel as a pet friendly stopping point on our trip from New England to Charleston, SC a few years ago and found it to be a comfortable, well managed hotel. It has definitely gone down-hill since then. The front desk staff were less than professional. They were inattentive and unhelpful when responding to a complaint.... More 

Was this review helpful? Yes 1
Jim K, General Manager at Staybridge Suites Chesapeake, responded to this review

Dear bestthings, Thank you for your comments regarding your recent stay with us. I do apologize for the activity with the children in the hallways. We do have someone specifically walking the halls to reduce the unnecessary traffic. Please call me at 757 420-2525 to discuss your concerns. We want to have you stay with us again. Our staff is... More 

Columbia, South Carolina
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 20, 2015

Staybridge Suites Chesapeake, VA Pros: Located near numerous restaurants Very friendly staff Recognized me as a Platinum Elite member Clean fully furnished room with complete kitchen Comfortable bed Best free breakfast choices of any IHG hotel I have encountered Tuesday, Wednesday, and Thursday Social reception was excellent with good food being served Cons: Somewhat hard to find. Located behind Hampton... More 

Was this review helpful? Yes
Jim K, General Manager at Staybridge Suites Chesapeake, responded to this review

Dear tommygoss Thank you for staying with us. We greatly appreciate the positive review. We will strive to take the lead to be the top IHG Brand you have stayed in. You will be happy to know we have a planned pillow upgrade scheduled for this year and have just increased out internet bandwidth for the second time this year.... More 

Virginia Beach, VA
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 26, 2015

I stayed at the Staybridge Suites for two weeks while repairs were being done on my home. Every member of the staff is very friendly & helpful & my suite was very clean & nicely appointed. The beds were very comfortable with upscale bedding. And they were welcoming to my two cats & a dog. I think it would be... More 

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Chesapeake, Virginia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 28, 2014

We, 2 adults, 2 teens and 2 small dogs, stayed here for nearly a month, so we got a very good look at how this place operates. Rooms are clean, staff is friendly, indoor pool, grills for guest use out back with tables, a "movie room" guests can reserve with a popcorn maker, exercise room is decent, as is the... More 

Was this review helpful? Yes
Jim K, General Manager at Staybridge Suites Chesapeake, responded to this review

Dear Robin H, Thank you so much for the awesome positive review. Staying with us long term as you did, you truly get the to see the best of the property and staff. Our included amenities and services are great as you mentioned, but we are most proud of our staff comments. We appreciate your use of our property and... More 

Remington, Virginia, United States
2 reviews
5 of 5 stars Reviewed December 18, 2014

I love staying here when I come home because the staff is always courteous, the suites are always perfect, and I truly love the indoor jacuzzi and pool. I would recommend it to anyone. Nothing better than relaxing in the jacuzzi before going out to visit family or going to the clubs. It's located in the perfect area, close to... More 

Was this review helpful? Yes
Jim K, General Manager at Staybridge Suites Chesapeake, responded to this review

Dear Woody E. We are pleased that you continue to use our property when you come home. Our staff's #1 goal to make it feel like home to go with the included amenities and services. Thank you for your past and continued use of our property. We will strive to continue to exceed your expectations! Jim Kinane General Manager More 

Tampa, Florida
2 reviews
5 of 5 stars Reviewed December 14, 2014

I stayed at this hotel with a buddy or mine and it was great. Courtney was awesome at checkin, very nice and friendly. Breakfast was good and a great selection. Rooms, pool and hotel is clean and well taken care of. Every employee we ran into said hello or smiled. It's hard to find that these days. I would stay... More 

Was this review helpful? Yes
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