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Homewood Suites by Hilton Chesapeake-Greenbrier

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1569 Crossways Blvd, Chesapeake, VA 23320
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1 room 1 guest
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Homewood Suites by Hilton Chesapeake-Greenbrier
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198 Reviews from our TripAdvisor Community

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Traveler rating
    104
    56
    25
    10
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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  • All months
    (198)
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    (39)
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    (33)
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There are newer reviews for Homewood Suites by Hilton Chesapeake-Greenbrier
See the most recent reviews
Columbus, Ohio
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 5, 2013

Stayed on a Friday night for one night, I had an expired credit card on file and the manager called to ask for a new one, to ensure I did not lose my reservation. Most hotels would have cancelled the room and not cared. My check in was amazing! The lady at the front desk (I think her nametag said... More 

Was this review helpful? Yes
Swoods2, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review

Thank you for taking the time to offer your positive experience at your most recent visit with us. Our team truly values any and all guest feedback and I enjoyed sharing your kudos with each of the team members you encountered during your stay! Additionally, I am ecstatic that your stay was so very positive from the moment you checked... More 

Mechanicsville, United States
1 review
5 of 5 stars Reviewed September 3, 2013

The Homewood Staff makes me feel at home from the time I arrive until the time I depart. They know me by name, and when I am away from home for weeks at a time, they treat me like family. The rooms are nice and the oversize beds are wonderful. All of my needs and wants are satisfied.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Swoods2, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review

I shared your review and comments with our team and we were all extremely delighted that you feel so at home at our property! As an extended stay hotel it is imperative that our guests feel welcome, warm, comfortable and at home when they are aware from their own home for such long stretches. I am so proud that my... More 

Gretna, Virginia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 2, 2013

Our stay was very nice. The only problem that occurred for us was that we booked a smoking room and was told it was smoking at check in. When we got to the room, noticing there was no ash tray, I called down and spoke to the desk clerk who once again said it was smoking, but when I asked... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Swoods2, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review

It was wonderful to see such positive comments about our staff and our complimentary breakfast. It is so important to provide accommodations so that our guests are comfortable and truly believe that they recieved a value for their money. We do apologize for any miscommunication concerning the smoking preference on your room though I am pleased to see that your... More 

Sterling, United States
1 review
4 of 5 stars Reviewed August 22, 2013

We stay at Hilton Hotels when traveling but this was our first visit to Homewood Suites. Overall, it was a very nice place to stay. I would certainly recommend it to others in the market for suite style accommodations.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Swoods2, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review

As a traveler who frequently chooses to stay at the Hilton family of hotels, we are beyond thrilled that you chose our Homewood Suites to be your first! Even more rewarding is to see that you truly enjoyed your stay with us. I am pleased to share with our Team your comments and positive feedback and we look forward to... More 

Hilton Head Island, United States
1 review
5 of 5 stars Reviewed August 19, 2013

The staff has done very well to make our stay here comfortable. Issues with the washing machine and A/C units are a challenge for a staff limited in number, so that is a consideration. Nonetheless, they accommodated us in our stay here and went the extra mile to take care of us. We have been regulars here for 3 years... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Swoods2, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review

We appreciate you taking the time to share such wonderful comments about our Team. We are incredibly thankful that you have chosen to stay with us for the last 3 years and I am so pleased that one of the main reasons you choose our property is due to the level of hospitality that you have recieved. Certainly we are... More 

Akron, United States
1 review
5 of 5 stars Reviewed August 16, 2013

The guest clerk, DeAnna, went above and beyond her duty making sure that my wife had accommodations for working on graduate work. I was well pleased that a clerk made sure that her guests were satisfied; after experiencing a negative ordeal with Staybridge. My wife was able to work on her doctoral work in a quite, relaxing, clean, and comfortable... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Swoods2, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review

Thank you for taking the time to review our property for your most recent stay. We appreciate your kind comments concerning DeAnna and I am looking forward to sharing them with her! She is truly a great asset to have on our team. Though we are sorry to see you had a negative experience at another property in our area,... More 

Suwanee, Georgia
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 9, 2013

Ok, I've got to separate the property from the people. While on a short stay in a one bedroom suite I was in a car accident and needed to stay a few more days in a nearly full hotel. I had my wife and two kids along and did'nt want a studio suite. The management and front desk and cleaning... More 

Was this review helpful? Yes 1
Swoods2, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review

I am beyond pleased to see that you felt our entire Team went above and beyond to accommodate you during your recent stay with us! It is so wonderful to see that our Team's efforts to offer exceptional service is appreciated by such a seasoned traveler as yourself. Thank you also for offering suggestions on areas where we can improve... More 

Libertyville, United States
1 review
3 of 5 stars Reviewed August 6, 2013

Our stay was ok but the rooms were very tired and needed some serious updating. The tub had chips of porcelain out and rust showing through. The carpet in the living area had Cheerios scattered on it when we arrived. Not a huge deal but shows a lack of professionalism on the housekeeping staff. Breakfast food was fine.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Swoods2, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review

Thank you for sharing some information about your recent stay at our property. While we apologize for any unfortunate events during your stay, please know that we share all of our guest's comments and reviews with our team in an effort to continuously improve our ability to be as hospitable as possible. We know you have many options in the... More 

Perkasie, Uganda
1 review
5 of 5 stars Reviewed August 5, 2013

Hotel we were trying to stay at was booked and this one had available room so we gave it a try. I could not have been happier and wish I found it earlier. Room was very nice, exceptionally clean, very spacious.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Swoods2, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review

Thank you for giving us a chance! Since this was your first experience with Homewood Suites we hope it won't be your last. Thank you for your kindness! More 

atlanta, United States
1 review
5 of 5 stars Reviewed July 26, 2013

With a wonderful breakfast and an evening meal, my expenses were definitely lower than normal. Leaving work and driving to hotel, getting comfortable and having dinner without a restaurant was wonderful.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Swoods2, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review

Isn't saving money great! We are so glad that you enjoyed your stay with us and the food! Our cooks take great pride in the meals they serve to our guests and I will be sharing your comments with them to keep their spirits up! We hope you get to stay with us again and appreciate your kind review. Please... More 

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