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Homewood Suites by Hilton Chesapeake-Greenbrier

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1569 Crossways Blvd, Chesapeake, VA 23320
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Homewood Suites by Hilton Chesapeake-Greenbrier
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Homewood Suites by Hilton Chesapeake-Greenbrier
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183 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (183)
  • Mar-May only
    (39)
  • Jun-Aug only
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    (42)
  • Dec-Feb only
    (33)
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3 of 5 stars Reviewed 2 days ago NEW

rooms were nice, the free breakfast/dinners you get what you pay for. Mattresses weren't horrible, but not great either. The laudry facilities are free wash and $1 for a dry and unlike many once through the drier actually dries your clothes. Onsite gym is a couple of treadmills, but they have a free pass to the full gym about 1/4... More 

Review collected in partnership with Homewood Suites by Hilton

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Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Gold HHonors member with eCheckin, however was required to 1- Sign Reg Card, 2-Give Credit Card, 3-Verify Rate.....so really no eCheckin....Room was below Hilton standards, broken AC that needed to be reset every 12 hours (hotel was sold out), well below average hotel staff, they are pretty much just there, they never greet anyone. Broken desk chair that is clearly... More 

Was this review helpful? Yes
Fort Meade, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

Housekeeping didn't clean the room on one occasion and the bathroom shower was just turned on but never cleaned hence, the reason for all of the mildew around the shower and floor basin. The door was off the hinges. The rugs were only vacuumed several times during my stay. Several times while in the room, I had to ask her... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Swoods6, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review

Dear Jeanette B, Thank you for your feedback. We are glad you chose our hotel during your recent stay and we apologize for the housekeeping problems you encountered. Unclean rooms are not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure our rooms meet the highest housekeeping standards. We... More 

klelmore
Level Contributor
126 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here for two nights and chose it as we had stayed prior. We arrived early and just stopped to see if we could check in fully expecting that the room was not ready. The front desk person was not friendly and said, as I told the lady on the phone, check in isn't until 3. Ok, first I... More 

Was this review helpful? Yes
Swoods6, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review

Thank you for taking the time to write a review. We appreciate your feedback. We hope you stay with us again on your next trip to Chesapeake, thank you. More 

Washington, D.C. Metro area
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here last (Friday) night. Hotel was fine. Many inconsiderate guests "hogging" luggage carts for long periods of time and not returning them to lobby for other incoming guests to use. Many inconsiderate guests at breakfast "hogging" the good hot foods and filling take-out boxes to the brim, leaving guests coming down at 9 AM with not much to eat.... More 

Was this review helpful? Yes
Swoods6, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review

Thank you! We appreciate you being a considerate guest and noticing that we do our best to keep up with the demands presented each and everyday. It is refreshing to hear a guests' perception of other guests and know that you recognize what is going on instead of telling us that we ran out of food. Thank you for your... More 

Hanover, MD
2 reviews
4 of 5 stars Reviewed 1 week ago

The Homewood Suites in Greenbrier was a great value for the money. The staff was extremely helpful and went out of their way to make me feel at home during my two week stay. I would stay here again anytime I have business in the Norfolk VA area.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Swoods6, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review

Thank you for your review of us here at the Homewood Suites Chesapeake/Greenbrier. We appreciate your business and I am very happy that we were able to provide you with the service you deserve. We hope to see you soon. More 

Edison, United States
1 review
4 of 5 stars Reviewed 1 week ago

I have always enjoyed my stay at the homewood suites and this instance was no difference. I have made my mother a fan as well. She enjoyed having the 2bdrm suite and great breakfast in the morning. My only challenge was they still have smoking rooms. Although it was stated on my reservation (of course I checked after the fact)... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Swoods6, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review

Thank you for taking the time to write a review about your stay in our 2 bedroom suite. We do have smoking rooms as we have business travelers that still require them and we want to accommodate all of our guests needs. Thank you for noticing that you had booked this room type and allowed us to address the issue.... More 

Stafford, United States
1 review
3 of 5 stars Reviewed 1 week ago

Seems like the brand is going away from what it was. It used to be a home-away-from-home. Not any more. Just another brand in the Hilton portfolio, not much in terms of difference from a Hampton Inn, maybe a bigger room, that's it. The bed was comfortable, the room was clean, the staff was nice and helpful. My stay was,... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Swoods6, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review

Thank you for your feedback. I am sorry you didn't find what you were looking for in a Homewood Suites. We appeal to many different types of guests in all different circumstances. The reason we did not have alcohol for our evening social is due to our City and State ordinances basically it is against the law. Our rooms are... More 

ocean view,de, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

traveled to virginia beach to see a concert with 2 other adults. the staff was very friendly and the room very clean. we needed a hotel with a bedroom and living area and this one was perfect. I would definitely stay again.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Swoods6, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review

Thank you for your review. We hope your concert was amazing! Hope to see you soon. More 

Haymarket, Virginia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We were refused government rate that we booked because we left government ID at home. We did have a health insurance card that clearly indicated employment by Virginia local government. Our fault, but.....Also, they assigned us a room had air conditioner issues. The cover was off the room air conditioner and wires were exposed. The carpet was wet over 1/3... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Swoods6, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review

Thank you for your feedback about your recent overnight stay. During the Summer months A/C units do have issues with condensation, thank you for your understanding. We have many government travelers who are traveling on orders and need to receive per diem for their reimbursement. We offer Gov't contractor rates, Military family rates and utlize the per diem rate as... More 

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