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Homewood Suites by Hilton Chesapeake-Greenbrier

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1569 Crossways Blvd, Chesapeake, VA 23320
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Homewood Suites by Hilton Chesapeake-Greenbrier
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Homewood Suites by Hilton Chesapeake-Greenbrier
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165 reviews from our community

Traveler rating
    94
    45
    17
    6
    3
See reviews for
66
17
7
63
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (165)
  • Mar-May only
    (32)
  • Jun-Aug only
    (58)
  • Sep-Nov only
    (42)
  • Dec-Feb only
    (33)
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United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

I really liked their complimentary breakfast AND dinner!!! However, my toilet kept getting clogged. That was a pretty sizable inconvenience. The staff was very responsive in unclogging it 2 times. But the fact that we had to keep calling and plan our bathroom use was annoying.

Review collected in partnership with Homewood Suites by Hilton

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Raleigh
1 review
2 of 5 stars Reviewed 2 weeks ago

unprofessional night staff. Complain to manager concerning problem. Night staff need training. Management, very professional, day staff excellent, food very good. Morning stay greet you with professional attitude. Morning staff can positively training the night staff how to run the Hotel .

Review collected in partnership with Homewood Suites by Hilton

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Westminster, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

NO. Hotels aren't really ever going to feel like home but this sure came close. The bed was super comfy, the room size was fabulous, and the kitchen had everything I needed. It was unexpected to find this hotel situated in a shopping center but there was NO noise. It was easy to find, close to work (shipyards), the airport,... More 

Review collected in partnership with Homewood Suites by Hilton

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Lori_Santiago, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review

We realize that there are many choices while visiting the Chesapeake area. Thank you for making us yours. WOW..making one feel like home is awesome. Thank you for that. We try to accommodate each guest during their stay with us and it looks like we did that and more. Location is one of the decision makers when it comes to... More 

Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I had not stayed at a Homewood hotel for several years, but this hotel was very nice. The staff was friendly, warm and very accommodating. I received two hand written notes from the management and was very impressed. I stayed three nights and my only vice was that the pillows were too soft.

Was this review helpful? Yes
Lori_Santiago, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review

Thank you for taking the time to inform us of your recent visit with us. It looks like we accomplished what we set out to do. That is to meet/exceed our guests expectations. Hospitality is our passion and I am glad that you have witnessed it first hand. Please keep us in mind should your travels have you coming back... More 

Durham, United States
1 review
4 of 5 stars Reviewed March 12, 2015

Guest issues down the hall waking us up @ 3:30am. My husband and staff were amazing @ handling this issues! We were trying to have a pleasant stay b/c our brother in law was deploying in the Navy from Norfolk on Monday

Review collected in partnership with Homewood Suites by Hilton

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Lori_Santiago, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review

I must commend my team for the effort they make in making sure guests are being accommodated should something unforeseen occur. This you have witnessed first hand. Thank you again. More 

Charlotte, North Carolina, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 10, 2015

I would like to suggest that you change your provider of hand cream to Bath & Body Works. I have enjoyed their cream I received at my last stay with another chain. The scent and feel are preferable to the Neutrogena. Also, the towels were wonderfully thick and big! We also loved the cozy fireplace as you walk in and... More 

Review collected in partnership with Homewood Suites by Hilton

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Lori_Santiago, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review

Your feedback is very important to us, thank you for taking the time to inform us of your recent stay. There are areas in which we have opportunity to grow. We have taken on this task in an effort to continue to provide the southern hospitality in which we are known for. Thank you again, and we do hope to... More 

Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 2, 2015

I stayed at the Hilton Homewood Suites for two nights at the end of February 2015. I travelled with a family of 5 and got the two queen/ 1-Bedroom suite. Our stay was outstanding! The staff was one of the most courtesy and accommodating I have come across in my travels (I travel a lot, 3-kids in travel sports). It... More 

Was this review helpful? Yes
Lori_Santiago, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review

I could not have said it better. Thank you for your feedback as to your recent visit with us. Southern hospitality is very important to us. We realize that you have choices, thank you for making us yours. When in Chesapeake, pay us a visit. More 

Norfolk VA, United States
2 reviews
4 of 5 stars Reviewed February 28, 2015

Nice clean hotel close to Mall, restaurants, and short drive to Norfolk airport. Good evening meal at managers reception. Could walk to Steak house, Crab shack, and Movie theater. They should not force you to post 200 words when writing a review. Almost decided not to post at all.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Lori_Santiago, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review

Thank you for taking the time to inform us of your stay. Our team works very hard in seeing to the comfort of our guests. Location is a key component and I must say we are in a very good location, with everything right at your fingertips. Should your travels find you coming back to Chesapeake, please make us your... More 

Rockville, Maryland
2 reviews
5 of 5 stars Reviewed February 25, 2015

My family and I stayed at Homewood Suites while we looked for housing. The staff is very professional, helpful and pleasant. Breakfast and dinner/evening reception was delicious! We ate the majority of our 16 night stay. Hats off to Marilynn, Deanna, Quran, Justin, Biyanca at the front desk. Feleshia in housekeeping thank you for your superb service!

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Lori_Santiago, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review

Thank you for your kind words. I'm so excited to see that our team was engaging during your stay with us, Not only is this property full of fabulous amenities, but we have a wonderful team who enjoys serving our guests. Thank you for giving us the opportunity to serve you, please keep us in mind should your travels have... More 

Charlotte NC, United States
1 review
5 of 5 stars Reviewed February 22, 2015

I was a guest at this hotel for 8 days in February, 2015 and was there over the Valentine's holiday. When I returned to my room from working that day I had a balloon and candy with a note wishing me a Happy Valentines! Imagine my surprise. My housekeeper was top notch and so friendly. I would stay at this... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Lori_Santiago, General Manager at Homewood Suites by Hilton Chesapeake-Greenbrier, responded to this review

I am so very glad that we had the opportunity to serve you. Your visit with us allowed you to enjoy many of the amenities we have to offer. Most importantly you have come to know our staff. That is a treasure we hold very dear. Where as we see the property on a daily basis, we may not see... More 

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