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Extended Stay America - Chesapeake - Greenbrier Circle

2.0 of 5
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809 Greenbrier Circle, Chesapeake, VA 23320 (Formerly Suburban Extended Stay)
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Extended Stay America - Chesapeake - Greenbrier Circle
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Ranked #28 of 41 Hotels in Chesapeake
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44 reviews from our community

Traveler rating
    6
    11
    6
    5
    16
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18
6
2
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Houston
Top Contributor
63 reviews 63 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Hotel was easily accessible from I-64 freeway. It was one of the less expensive ones available due in part, I believe to the graduations going on in area schools. The other hotels I have stayed in before had much higher rates than usual that weekend. At Extended Stay, the room with two beds was nice and clean. Bathroom was also... More 

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2 reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed in between moving out of one apt and into the next. The front desk staff was very friendly including Mrs. Bernice who although they were done with the continental breakfast still made me a cup of coffee. The rooms were so clean I didn't want to mess it up. My fiancee enjoyed the fact they had a smoking... More 

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Myrtle Beach, South Carolina
Contributor
14 reviews 14 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 14, 2015

Room was clean and in a good location close to Route 64. The room didn't have a coffeemaker but Greg, at the 24-hour front desk, happily gave us one, as well as a hairdryer to use. Room was small but had a two-burner range and a small, but full-sized refrigerator. Microwave is also in the room. You can get your... More 

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Hotel Manager H, General Manager at Extended Stay America - Chesapeake - Greenbrier Circle, responded to this review

Thank you for choosing Extended Stay Hotel-Greenbrier. We appreciate your business and your feedback. The staff and I would love to provide you with another comfortable & positive stay in the future. We look forward to hosting you soon! Lachelle Moore General Manager More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 6, 2015

Walking into the hotel I was greeted by cigarette butts littered all over the entrance. A bad sign right off the bat. Ashanti (Front Desk) was very nice and pleasant and sort-of made the experience better. The rooms are nice, clean and have all the basic amenities. Now on to the bad: The wireless internet is horribly slow. They actually... More 

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed March 22, 2015

Lachelle, Steven, Bernice, Craig, Mr. Gordon and the entire housekeeping staff. There are not enough words in the english language to describe the professionalism that these wonderful people have shown me during the duration of my stay here. Rooms were always cleaned properly. I would highly recommend this hotel to all my friends and business associates. And I look forward... More 

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Hotel Manager H, General Manager at Extended Stay America - Chesapeake - Greenbrier Circle, responded to this review

Mr. Scott, Thank you so much for the kind review! It has been a pleasure accommodating you and your team. We look forward to welcoming you back in the future! Lachelle Moore General Manager More 

Indianapolis, Indiana
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 31, 2015

Staff is friendly,& helpful & Steven is extremely. The location was close to a mall and eateries. But the internet is very slow and a NEW breakfast menu like sandwich and juice. Housekeep need to be not 8 days stay but 3days stay!!!!!!! We do not need to clean on trips!!!!! Thank You

Was this review helpful? Yes 2
Ohio
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed October 15, 2014

Let’s start there...upon check in, I was told about their new policy, that all customers that prepay via a third party vendor (eg. Priceline, Expedia, etc) are considered a cash customers and I needed to pay a $100 cash deposit to cover incidentals. What incidentals? No restaurant, no pay cable channels? Still scratching my head on that one… Having already... More 

Was this review helpful? Yes 1
Pennsylvania
1 review
1 of 5 stars Reviewed August 30, 2014

I have stayed in some sketchy places, but this place takes the cake. I had a reservation for the night on the way to the Outer Banks. After 12+hours of driving all we wanted to do was rest for the night. When I checked in at 10PM I had to wait while the desk person checked to see if my... More 

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Ellicott City, Maryland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 5, 2014

It was a nice stay. Staff was friendly and helpful. The rooms were clean and smelled good. The location was close to a mall and various eateries. I would return to the hotel. It would be nice to have juice for those who do not drink coffee or tea.

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Manager_11525, General Manager at Extended Stay America - Chesapeake - Greenbrier Circle, responded to this review

Thank you for taking the time to write a review of our hotel. We are so glad that you enjoyed your clean, comfortable room. We're proud of our staff for providing you with great service. Thank you again for posting your review. We do hope that you will return to our hotel, or any of our other brand locations, in... More 

NORTHERN NJ
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed July 23, 2014

So we'll do this point by point. #1) I go to check in and "Robert" is talking on the phone to one of the employees to schedule their shift--that's 5 minutes while I'm standing there. #2) I realize there is no shampoo--they don't provide shampoo, really. #3) Dirty towel had been left on the floor behind the door in the... More 

Was this review helpful? Yes 1
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