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All 40 Chesapeake hotels

Extended Stay America - Chesapeake - Greenbrier Circle

2.0 of 5 Hotel   |   809 Greenbrier Circle, Chesapeake, VA 23320 (Formerly Suburban Extended Stay)
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Ranked #34 of 40 Hotels in Chesapeake
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37 reviews from our community

Traveler rating
    5
    9
    3
    5
    15
See reviews for
16
3
2
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Ohio
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed October 15, 2014

Let’s start there...upon check in, I was told about their new policy, that all customers that prepay via a third party vendor (eg. Priceline, Expedia, etc) are considered a cash customers and I needed to pay a $100 cash deposit to cover incidentals. What incidentals? No restaurant, no pay cable channels? Still scratching my head on that one… Having already... More 

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Pennsylvania
1 review
1 of 5 stars Reviewed August 30, 2014

I have stayed in some sketchy places, but this place takes the cake. I had a reservation for the night on the way to the Outer Banks. After 12+hours of driving all we wanted to do was rest for the night. When I checked in at 10PM I had to wait while the desk person checked to see if my... More 

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Ellicott City, Maryland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 5, 2014 via mobile

It was a nice stay. Staff was friendly and helpful. The rooms were clean and smelled good. The location was close to a mall and various eateries. I would return to the hotel. It would be nice to have juice for those who do not drink coffee or tea.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chesapeake - Greenbrier Circle, responded to this review

Thank you for taking the time to write a review of our hotel. We are so glad that you enjoyed your clean, comfortable room. We're proud of our staff for providing you with great service. Thank you again for posting your review. We do hope that you will return to our hotel, or any of our other brand locations, in... More 

NORTHERN NJ
Contributor
20 reviews 20 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed July 23, 2014

So we'll do this point by point. #1) I go to check in and "Robert" is talking on the phone to one of the employees to schedule their shift--that's 5 minutes while I'm standing there. #2) I realize there is no shampoo--they don't provide shampoo, really. #3) Dirty towel had been left on the floor behind the door in the... More 

Was this review helpful? Yes 1
Lakewood, Ohio
Top Contributor
109 reviews 109 reviews
38 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed July 23, 2014

Stayed here one night on the way to the OuterBanks, The Front desk staff where nice and check in and out was easy, the room was OK, The bed was fine and the sheets clean but the room was not very clean and the air did not work very well. Soap was provided but no shampoo. The breakfast was some... More 

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NJ
1 review
1 of 5 stars Reviewed July 23, 2014 via mobile

One guest said the hotel reeked of "cat urine" and mold. Personally, I rarely comments on the conditions of a hotel but this one is a MUST. Extremely displeased with the quality of service and cleanliness of the guest rooms.My advice, pay a little more to stay at quality hotel.

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Oceanside, California
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 20, 2014

Arrived late (after 12am) and had to call front desk, waited 10 minutes before someone picked up the phone to allow me to check in. When I got to the room and checked it out, I found hair in the bathroom sink and on the "clean" towels. The kitchenette was not supplied and the little supplies that they did have... More 

Was this review helpful? Yes 1
Chesapeake, Virginia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 20, 2014

A kitchenette with 2-burner stove top, but no pots/pans of any kind, no forks and one of the spoons was actually rusty. We asked and were told these items would be brought, but they have not. We checked in on a Sat. and were told there was only one full housekeeping service per week, which would be on Mon., but... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Chesapeake - Greenbrier Circle, responded to this review

Robin - We appreciate you taking the time to write a review of your experience with us. We are sorry to hear that your room did not meet your expectations. We would also like to apologize for not being properly informed regarding our housekeeping services upon your check-in. Your comments were reviewed by our staff and we will be working... More 

New york
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 14, 2014 via mobile

I will make this short and simple, my family and I stayed here for a family July 4th. Bed, room, bathroom, "kitchen" draws walls etc whole place was filthy. Dirty clothes were left behind from other guests! Old food left on the fridge. No lock on bathroom door. Main room door didn't not feel safe. Staff was rude stay away... More 

Was this review helpful? Yes 1
Staten Island, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 11, 2014

MY ROOM WAS 206 Stayed July 4th - July 6 Lets start with saying our family booked 4 rooms and stayed 2 evenings in this dirty place. I wish we read the reviews 1st because I would have never stayed here after reading them. this place should be shut down by the heath department and the owner should be ashamed... More 

Was this review helpful? Yes 2
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Additional Information about Extended Stay America - Chesapeake - Greenbrier Circle

Address: 809 Greenbrier Circle, Chesapeake, VA 23320 (Formerly Suburban Extended Stay)
Phone Number:
Location: United States > Virginia > Chesapeake
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Chesapeake - Greenbrier Circle 2*
Number of rooms: 93
Reservation Options:
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Also Known As:
Extended Stay Chesapeake
Chesapeake Extended Stay

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