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All 40 Chesapeake hotels

Extended Stay America - Chesapeake - Greenbrier Circle

2.0 of 5 Hotel   |   809 Greenbrier Circle, Chesapeake, VA 23320 (Formerly Suburban Extended Stay)
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38%
Ranked #33 of 40 hotels in Chesapeake
  • Overview
  • Reviews (34)
  • Photos (10)
  • Amenities
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  • Room tips (12)
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34 people have reviewed this hotel

Traveler rating
    5
    8
    3
    4
    14
See reviews for
14
3
2
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
NORTHERN NJ
Contributor
17 reviews 17 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

So we'll do this point by point. #1) I go to check in and "Robert" is talking on the phone to one of the employees to schedule their shift--that's 5 minutes while I'm standing there. #2) I realize there is no shampoo--they don't provide shampoo, really. #3) Dirty towel had been left on the floor behind the door in the... More

Was this review helpful? Yes
Lakewood, Ohio
Top Contributor
81 reviews 81 reviews
29 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed here one night on the way to the OuterBanks, The Front desk staff where nice and check in and out was easy, the room was OK, The bed was fine and the sheets clean but the room was not very clean and the air did not work very well. Soap was provided but no shampoo. The breakfast was some... More

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NJ
1 review
1 of 5 stars Reviewed 1 week ago via mobile

One guest said the hotel reeked of "cat urine" and mold. Personally, I rarely comments on the conditions of a hotel but this one is a MUST. Extremely displeased with the quality of service and cleanliness of the guest rooms.My advice, pay a little more to stay at quality hotel.

Was this review helpful? Yes
Oceanside, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Arrived late (after 12am) and had to call front desk, waited 10 minutes before someone picked up the phone to allow me to check in. When I got to the room and checked it out, I found hair in the bathroom sink and on the "clean" towels. The kitchenette was not supplied and the little supplies that they did have... More

Was this review helpful? Yes 1
Chesapeake, Virginia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

A kitchenette with 2-burner stove top, but no pots/pans of any kind, no forks and one of the spoons was actually rusty. We asked and were told these items would be brought, but they have not. We checked in on a Sat. and were told there was only one full housekeeping service per week, which would be on Mon., but... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Chesapeake - Greenbrier Circle, responded to this review

Robin - We appreciate you taking the time to write a review of your experience with us. We are sorry to hear that your room did not meet your expectations. We would also like to apologize for not being properly informed regarding our housekeeping services upon your check-in. Your comments were reviewed by our staff and we will be working... More

New york
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

I will make this short and simple, my family and I stayed here for a family July 4th. Bed, room, bathroom, "kitchen" draws walls etc whole place was filthy. Dirty clothes were left behind from other guests! Old food left on the fridge. No lock on bathroom door. Main room door didn't not feel safe. Staff was rude stay away... More

Was this review helpful? Yes 1
Staten Island, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

MY ROOM WAS 206 Stayed July 4th - July 6 Lets start with saying our family booked 4 rooms and stayed 2 evenings in this dirty place. I wish we read the reviews 1st because I would have never stayed here after reading them. this place should be shut down by the heath department and the owner should be ashamed... More

Was this review helpful? Yes 2
Saipan, Mariana Islands
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Even though we only spent 1 night here, we wanted to stay another. The staff was very friendly with us and the room was awesome. They allowed us an early check- in and helped us with the area. I would Definitely recommend!

Was this review helpful? Yes
Monroe, North Carolina
Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 24, 2014

This hotel is just ok, I'd rate this as 2.5 stars. 1) When we arrived, the receptionist gave us a room that hasn't been cleaned yet. We were about to open the door, and the housekeeper got upset and told us why we were going in there when she hasn't cleaned it yet. It wasn't our fault. 2) The housekeeper... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chesapeake - Greenbrier Circle, responded to this review

Thank you for the feedback about your stay at our hotel. We are glad to read that you enjoyed your clean, nice room and appreciated our fully equipped kitchen. However, we are very sorry to hear that check-in did not meet your expectations. We apologize for any inconvenience this may have caused you. To prevent this from happening again, our... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2014

First off the lady who checked us in and out was wonderful loved her I think her name was elda I dont know how to spell it so sorry. But my husband and I love it here this is our number one choice when it comes to us getting our nights away from kids.its always clean every one is very... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Chesapeake - Greenbrier Circle, responded to this review

Thank you so much for sharing your experience with us. I'm so pleased to hear that you enjoyed your spacious room and the convenience of having a kitchen in your suite. As well, it is great to know that are staff provided you with such great service. Thank you again for your review. It would be our pleasure for you... More

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Additional Information about Extended Stay America - Chesapeake - Greenbrier Circle

Address: 809 Greenbrier Circle, Chesapeake, VA 23320 (Formerly Suburban Extended Stay)
Phone Number:
Location: United States > Virginia > Chesapeake
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Chesapeake - Greenbrier Circle 2*
Reservation Options:
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Also Known As:
Extended Stay Chesapeake
Chesapeake Extended Stay

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Amenities

Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
93

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