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All 40 Chesapeake hotels

Holiday Inn Express Chesapeake

2.5 of 5 Hotel   |   2436 Gum Road, Chesapeake, VA 23321
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Ranked #18 of 40 hotels in Chesapeake
A recent review
3 of 5 stars reviewed yesterday
Eric Y Center Valley, Pennsylvania
  • Reviews (61)
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61 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Center Valley, Pennsylvania
Top Contributor
78 reviews 78 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed yesterday NEW

Had some business in Portsmouth, VA and needed an overnight, this property was only a few miles away from where I had to be. I had a decent room but it felt damp and had an odor like it used to be a smoking room. I like to make use of treadmills when I'm in a hotel, but the one... More

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New York City, New York
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel was disgusting. When we arrived after 5 PM the room was not ready. Besides that, the bathroom was covered in midlew and mold. The tub was disgusting. We put a towel on the tub floor to shower. The shower head barely worked. There were water and mold stain on the walls of the room. It has such a... More

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Christy M, General Manager at Holiday Inn Express Chesapeake, responded to this review

Dear PASM718, Thank you for taking the time to write a review about your recent stay with us. We strive to make each guest stay an enjoyable experience. We apologize for letting you down. Thank you for reaching out to me via email and we have since resolved your issues. Safe travels! Best Regards, Christy Morgan General Manager More

Richmond, Virginia
1 review
1 of 5 stars Reviewed 3 weeks ago

Our family stayed there on Saturday middle of July after reading some reviews. It was really disappointing The hotel was dirty and service was unprofessional.. I called to confirm for crib for baby even though the crib is listed on its website and was told to call the day we stayed. We called and was told had to be there... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Chesapeake, responded to this review

Dear labrat r, Thank you for your review regarding your recent stay at Holiday Inn Express Chesapeake, VA. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you... More

Senior Contributor
22 reviews 22 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Not at all horrible and not at all very good. The place is rather dated and worn. I stayed on the fourth floor. The windows don't open and the room was very stuffy. It made my stay pretty bad. There was a very slight smell too. I'd pass. For sure the worst Holiday Inn Express I've ever stayed. I think... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Chesapeake, responded to this review

Dear ConstantWrkTraveler, Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re very sorry you were not satisfied with the condition of the hotel. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any... More

Toms River, New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 3, 2014

My wife and I truly enjoyed our three days at the holiday express .Our room was clean and the staff was great. we did not get a chance to use the pool. but it looked clean The directions and location where easy to find and close to local stores in the area. I will stay there again when the next... More

Was this review helpful? Yes 2
Williamstown, New Jersey, United States
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed June 16, 2014

In town for a few days celebrating a family member's graduation. We chose this hotel based on previous ratings I read. Some were accurate, some were a little exaggerated. The staff is very professional and polite. The room was average, clean, bed was comfortable. Good complimentary breakfast. The food was kept well stocked. The area is a little secluded, but... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Chesapeake, responded to this review

Dear GQ Tony E, Thank you for sharing your experience online. I am very appreciative of your wonderful comments about our staff, comfortable rooms, and complimentary breakfast. On the other hand, I apologize for the inconvenience with regards to the replacement of towels. We have discussed your concerns with the staff and I can assure you that we will take... More

Orange, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 28, 2014

Convenient Location, Friendly Staff, CLEAN, Beds are extremely comfortable and rooms are Large!! Usually stay at a Holiday Inn when I travel and am this exact hotel was outstanding as usual. The King Beds are HUGE!

Was this review helpful? Yes 1
Charlotte, North Carolina
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 23, 2014

This hotel is very clean and very well managed. The staff is awesome. My family loved it. The breakfast was awesome. Our room was so comfortable and clean. We can't wait to return to Chesapeake and stay at this hotel again. This place is our choice when traveling to that area again. Kudos to the whole staff.

Was this review helpful? Yes 3
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 16, 2014

On the surface its like every other Holiday Inn Express. If you like HI Express you will like it here. What actually blew me away was the staff. They are fun, energetic, lively, friendly and engaging. It was like they knew me personally and I only stayed 2 nights.

Was this review helpful? Yes 4
Bronx, New York
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 30, 2014

Had to attend my aunt's funeral in VA so my cousin recommended this hotel. It was very nice and right off a main strip that had lots of stores and restaurants and Wal-Mart not too far away. Free breakfast was very good. You could make your own pancakes if you wanted to. They had something for everyone. I had a... More

Was this review helpful? Yes 3
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Additional Information about Holiday Inn Express Chesapeake

Address: 2436 Gum Road, Chesapeake, VA 23321
Phone Number:
Location: United States > Virginia > Chesapeake
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Chesapeake 2.5*
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Also Known As:
Holiday Inn Express Chesapeake Hotel Chesapeake
Chesapeake Holiday Inn

26 photos of this hotel

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Room/suite (10)
Dining (3)
Pool/beach area (2)
Business center/function rooms (2)
Hotel & grounds (3)
Other (4)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#14 Business Hotel in Chesapeake
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Chesapeake is proud to offer 90 clean comfortable guest rooms including, 21 suites and 6 relaxing whirlpool rooms for your home away from home. Whether you are traveling on business or pleasure we are just minutes away from where you need to be! We are conveniently located near Suffolk, Norfolk, Portsmouth and Hampton Va. Local businesses include: Greenbrier Area, US Joint forces Command, US Coast Guard Station, Norfolk Naval Base , Portsmouth Naval Base, JTASC, Portsmouth Naval Hospital, Portsmouth Shipyard, Norfolk General Hospital, Northrop Grumman, Harbor View, Chesapeake Square Business District, Cavalier Industrial Park, Ferguson Enterprises, General Dynamics, Lockheed Martin. We offer complimentary USA TODAY and local newspaper, indoor pool, hot tub, exercise facility, meeting room, business center, and 24 hour guest laundry. All guest rooms have microwave and refrigerator. Our premier hotel offers to all travelers, whether business or pleasure, spacious rooms. So be SMART All rooms now feature the Kohler Stay SMART shower head, curved shower rods, SMART roast coffee, and Simply SMART bath amenities. Bringing your computer? Our hotel offers free hi-speed Internet. So be SMART and Stay SMART at the Holiday Inn Express Hotel & Suites-Chesapeake. ... more   less 
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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