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All 40 Chesapeake hotels

Hilton Garden Inn Chesapeake/Greenbrier

3.0 of 5 Hotel   |   1565 Crossways Boulevard, Chesapeake, VA 23320
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Ranked #13 of 40 Hotels in Chesapeake
A recent review
3 of 5 stars reviewed 4 days ago
RaveyBaby Chesterfield, Virginia
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181 reviews from our community

Traveler rating
    79
    51
    25
    9
    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Chesterfield, Virginia
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

One night stay for a concert in Va Beach. Was greeted and checked in by the lovely Sharon who was very personable & professional. The lobby decor was very nice and we were greeted with lemonade and water to refresh us after our trip. The room was very comfortable and the water pressure in the shower was perfect. However, the... More

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North Carolina
Contributor
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Because of sensitivities, I need to stay in fragrance free rooms. This can be a problem because of the cleaning supplies and laundary detergents. I have NEVER had a problem staying at Hilton Garden Inns. I have had problems with Hampton Inns. Looking to solve a problem similar to mine - hilton garden inn guarantee!

Review collected in partnership with Hilton Garden Inn

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Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Many thanks for the kind words about your stay and the excellent scores. We are very glad you enjoyed your time with us. A good tip for any hotel stay when you have allergies to cleaning chemicals is to contact the hotel prior to your arrival and let them know of your allergies so they may use alternate cleaning products... More

Reston, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The newly refurbished decor is lovely, the service is prompt, helpful, and courteous. The newly refurbished decor is lovely, the service is prompt, helpful, and courteous. The newly refurbished decor is lovely, the service is prompt, helpful, and courteous.

Review collected in partnership with Hilton Garden Inn

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Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Thank you so much for your review of your stay. We just love having you stay with us - you are like family! Take care, safe travels and we can't wait to see you next time!!! More

Boston, Massachusetts, USA
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good quality hotel located centrally. Staff is great. On premise restaurant is good for breakfast and dinner should you find yourself solo and need to get work done. The location is central to several restaurants and shops plus a great fitness center that offers complimentary access to guests with a pass from the front desk.

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Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Thank you for taking the time to comment on your stay with us - we are so glad it was such a positive experience! Please come back and see us anytime! More

north windham,ct, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

words can't express our delight in our stay and with the help of Jennifer lowery the manager who made our stay heaven on earth. she took the time to insure our stay was fantastic. we always have a delightful stay with hilton

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Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

We can't thank you enough for the kind and thoughtful comments about our staff! We share our TripAdvisor reviews with all of our staff and recognize our service 'superstars'! We are so glad you had an enjoyable stay with us and we look forward to taking care of you again soon! More

Conshohocken, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel was excellent, but we were disappointed that there was no free continental breakfast as offered by other local inns at which we have stayed. The complimentary coffee was excellent, and there was a Keurig machine in our room.

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Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Thank you for your comments and feedback, they are truly appreciated. We are happy that you enjoyed your stay with us! Although the Hilton Garden Inn brand of hotels does not offer complimentary breakfast, there are several Hilton brand hotels that do offer this amenity (Homewood Suites, Hampton Inns, Embassy Suites, Home2Suites) if it is important to you. We hope... More

Matawan, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This hotel is nice, people are very nice and helpful. enjoyed our family wedding/reunion there...it was great. The beds needs to be better a little softer and cozy. We had breakfast there every day, there for four days and it was nice. The servers were great and providing assistance where needed. We will definitely stay there again...love it

Review collected in partnership with Hilton Garden Inn

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Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Thank you so much for your review and feedback on your recent stay with us! I appreciated the feedback on the mattress and wanted you to know that we have already replaced some of the mattresses in our guest rooms, including the room you stayed in. Also, we absolutely loved having your group stay with us, everyone was so nice,... More

Harrisburg, Pennsylvania
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Pros and cons and not as bad as some of the reviews here. Pro: We were very satisfied with the breakfast. They had a good selection and even lactaid milk for those with allergies. Yes. ..it costs as others mentioned. The suites are a good size and had very comfortable beds. We enjoyed the pool and hot tub...because it was... More

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Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

I sincerely appreciate you taking the time to write a review of your recent stay, and thank you for your feedback. I am glad you enjoyed the many amenities we have to offer, and your suggestions and comments are very important to us. Exceeding our guests expectations is always our goal and your feedback will help us improve. Thank you... More

Chesapeake, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

The Hilton Garden Inn is over-priced for what you receive. During these times a free breakfast should be part of your stay. The security flood light were burnt-out, the elevator felt like a sauna and made lots of noise. I don't plan on staying there again any time soon unless some changes happen.

Review collected in partnership with Hilton Garden Inn

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Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

I appreciate your review of your recent stay at our hotel. I understand that you were unhappy with some of the charges. There are many hotels brands that offer a complimentary continental breakfast, however, Hilton Garden Inn brand does not offer this feature. Instead we have a full-service restaurant that features, hot, fresh, cooked-to-order items, as well as a full... More

Beckley, West Virginia
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Staying at the Hilton for four nights on business. Nice place not real friendly. I complained about phone not working the handyman asked when was I leaving I told him Friday he said they would work on it after I leave. Also breakfast is 10.95 a person and not worth it. You get better from the breakfast at Comfort Suites... More

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Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

We are sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. I sincerely apologize for the issues in your room and will work with our maintenance team to ensure this does not happen again. If you return to our area, we hope you will consider staying with us again. More

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Additional Information about Hilton Garden Inn Chesapeake/Greenbrier

Address: 1565 Crossways Boulevard, Chesapeake, VA 23320
Phone Number:
Location: United States > Virginia > Chesapeake
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Chesapeake/Greenbrier 3*
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Also Known As:
Hilton Garden Inn Chesapeake Hotel Chesapeake
Hilton Chesapeake
Chesapeake Hilton Garden Inn

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