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Hilton Garden Inn Chesapeake/Greenbrier

3.0 of 5
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1565 Crossways Boulevard, Chesapeake, VA 23320
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Hilton Garden Inn Chesapeake/Greenbrier
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Ranked #12 of 40 Hotels in Chesapeake
A recent review
5 of 5 stars reviewed 5 days ago
Terrina W Crofton, United States
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222 reviews from our community

Traveler rating
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    29
    12
    19
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71
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Crofton, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

I'd like to start by saying I've never had a bad experience at any Hilton hotel. There was a complimentary hot cocoatea/coffee/wine bar in the lobby. I was recognized as an honor member and given a voucher for two free items from the snack area. The fitness center was exactly what I needed and there was an indoor heated pool.... More 

Review collected in partnership with Hilton Garden Inn

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Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Thank you for sharing your comments and posting your experience with us on TripAdvisor. We love to hear our guests' feedback as it only helps us to improve and we also celebrate the successes with our team. We hope you will come back soon! More 

philadelphia, pa
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

usually whenever i come to the tidewater for work i have a tendency to stay in virginia beach to be closer to friends in the area. however this trip i was with a large group nad we were working in chesapeake. From the moment i arrived at the front desk Jennifer, Sharron and Sherri made me feel very welcomed. based... More 

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Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

We are thrilled you had such a great stay and enjoyed our staff so much. Thank you for taking the time to share your comments on TripAdvisor.com, as we appreciate all the feedback. We are looking forward to seeing you next time you're in our area. More 

Broomfield, United States
1 review
5 of 5 stars Reviewed 1 week ago

We meet at this hotel for a family gathering each year. The staff is consistently wonderful to deal with and the room is comfortable. The staff is also great at meeting the needs of the customers. There is a decent variety of food choices for breakfast. The kids enjoy the pool and the fitness center.

Review collected in partnership with Hilton Garden Inn

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Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Thank you so much for sharing your experience about your stay with us - we truly appreciate it! We hope to see you again soon! More 

Chesterfield, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Service was very good. The front desk was very attentive. The hotel was affordable for the area. It was clean and the staff treats you like you are the only guest. The area has allot of places to eat nearby both chains and independently owned establishments.

Review collected in partnership with Hilton Garden Inn

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Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

We truly appreciate your taking the time to share your experience with us. Thank you so much for the positive feedback! We are so glad you enjoyed your stay and our hospitality. We hope we will see you again soon! More 

Atlanta, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

This facility is in a great location; for instance this hotel is close to a variety of eating establishments, movie theaters, and access to the highway. The staff is accommodating and is willing to assist the guest with their needs. For instance during my stay many businesses closed due to the weather and the management hosted us in one of... More 

Review collected in partnership with Hilton Garden Inn

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Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Thank you for taking a moment to write such a lovely review of your stay. We are always happy to assist our guests with whatever they need and we are so glad we were able to help you out while you were here. Please come back and see us again soon! More 

Destin, Florida
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Unfortunately we're stuck here because everything is booked...the bed is worn and has a dirty comforter, the chair had a huge mystery stain on it, the floors are dirty (crumbs and spills), and the front desk staff is curt and uninterested.

Was this review helpful? Yes
Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Please accept my sincerest apologies for any inconvenience we may have caused you during your stay. Please reach out to me directly at the hotel, so that I may make this right for you. Sincerely, Rachel McCracken General Manager More 

Roanoke, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

My family & I stayed at this hotel for three nights during March 2015. All of the hotel staff was extremely nice and welcoming. The staff truly seemed to enjoy their job and assisting us in any manner that we needed. The hotel and rooms appeared to very well taken care of and clean.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Thank you for your kind words about our staff. We do love our jobs and truly enjoying meeting and taking care of all our guests. We hope we get another chance to host you soon! More 

Clayton, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We highly recommend this hotel. I stay in hotels a lot for business but this was a weekend trip. The staff was pleasant and fit the needs of the weekend travelers. The hotel was very clean and for the most part updated.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

We are so happy you enjoyed your stay with us and made you feel welcome and comfortable! Thank you for taking the time to share your experience. We look forward to serving you again. More 

Blackstone, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2015

Most Hilton Garden Inns are equally accomodating; however, great personnel at this hotel makes the difference...they took care of my meeting room requirements for the three days I was there, as well as helping during a rough time when my flight was cancelled. I'll definitely be back!

Review collected in partnership with Hilton Garden Inn

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Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Your group was lovely and we really enjoyed serving you! Many thanks for all the wonderful comments about the staff - I've posted your review for all the employee to read! We hope to see you again soon! More 

Columbia, Maryland
2 reviews
5 of 5 stars Reviewed March 1, 2015

If you are looking for a great hotel to stay when your youth ice hockey team is playing at The Chilled Ponds Ice Rink in Chesapeake, VA, this is the hotel to stay at! Only a 3 minute ride to the rink, nice large rooms, and a great breakfast which was included in our team's package. The hotel is also... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

We are so happy you enjoyed your stay with us and chose us for your Chilled Ponds team trip. We are the closest hotel to the Chilled Ponds facility and we love hosting their groups. Thank you for taking the time to write about your experience and we hope to see you again for your next tournament! More 

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