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All 40 Chesapeake hotels

Hilton Garden Inn Chesapeake/Greenbrier

3.0 of 5 Hotel   |   1565 Crossways Boulevard, Chesapeake, VA 23320
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73%
Ranked #13 of 40 hotels in Chesapeake
A recent review
5 of 5 stars reviewed 1 week ago
Patricia R Staunton, United States
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  • Reviews (171)
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171 people have reviewed this hotel

Traveler rating
    76
    47
    24
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    17
See reviews for
58
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Staunton, United States
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at the Hilton to attend a family wedding in Va. Beach. The facility is clean and the staff are the nicest people! The front desk ladies as well as the housekeeping staff are very friendly and provide great service. We would stay there again!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Many, many thanks for the kind and warm words about our hotel and staff, we truly appreciate it. We are glad we could provide you with a clean, comfortable and friendly atmosphere while you were away from home. Come back and see us anytime! More

New York City, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Wonderful hotel from arrival to departure. Stay at this hotel whenever in the area visiting family. From the managers, to the front desk staff, to housekeeping--all are great. Would highly recommend Fran C

Was this review helpful? Yes
Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

It is so nice of you to take the time write a review for us. We truly appreciate all the kind and thoughtful comments about our hotel and staff. Comments like yours make it worth coming to work everyday! Please come back and see us soon! More

San Diego, California
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Having stayed at many Hilton properties, this one is on the top of my list for the Garden Inn brand. The staff were very friendly and helpful. The rooms are good and have what you need. The WiFi service can be a little slow at times, but still ok for email and light surfing. I love the fresh coffee in... More

Was this review helpful? Yes
Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

We are so happy you enjoyed your stay with us, and we appreciate all the positive feedback! We will continue to improve our quality and services and we hope you visit us again! More

Saint Albans, West Virginia
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Hilton Garden Inn at Chesapeake Virginia this weekend. There was a small discrepancy in our bill on checkout. I knew it would be taken care of without a problem. I mentioned that error when we checked out and the girl at the desk said, Im new as soon as the manager arrives she will fix that... More

Was this review helpful? Yes 2
Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Thank you so much for your feedback, my apologies for your billing errors but I am so glad they were corrected to your satisfaction. We stand behind our Hilton Garden Inn Promise, and appreciate your business. We hope to serve you again soon! More

Silver Spring, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I must say everything was great about this hotel. From the staff (LaShonda, Melanie, and the two gentlemen in breakfast), to the rooms (very clean, spacious)...all the way, to the lobby area (very modern). We stayed here for two nights as we went to the beach...which is just 20 minutes away which was nice. There are a lot of restaurants... More

Was this review helpful? Yes
Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Thank you for taking the time to let us know you enjoyed your stay with us! I have passed on your comments to all the staff members and recognized the ones you mentioned for their outstanding service. Your feedback is very important to us and it is truly appreciated. Thanks again and we hope to see you again soon! More

1 review
5 of 5 stars Reviewed 2 weeks ago

All experience with this hotel was pleasant. We were even given an upgrade at no extra charge. All staff members were friendly and helpful. Cleanliness top notch. Complimentary cookies in the evening and coffee in the morning.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Many thanks for your review and great feedback - we are so happy that you had an enjoyable stay. We hope to see you again soon! Safe travels! More

virginia Beach Virginia, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Not impressed, bathroom needed to be updated. shower very worn, tub plug broken and rusty. deadbolt on door didn't work correctly so afraid to use it after it jammed . No breakfast included in room price, additional $10.00 if you wanted anything other than coffee.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our property. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. More

Avondale, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Would stay here again. One of the most accomodating staff I have encountered in a long time! Front desk assistance was helpful and knowledgable of the area, able to recommend a number of good LOCAL restuarants. Breakfast staff was prompt and attentive all you needed.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Thank you - we love all the kudos! We sincerely appreciate that you took the time to write a review about your stay, and we are equally thrilled that you had such an enjoyable experience. We hope to serve you again soon! More

honolulu, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

This hotel was one chosen by the tournament we were attending. It was what was expected from a Hilton --- convenient, clean, good service, friendly, not luxurious but a definite "we would return here" if we come back to this area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Thank you so much for staying with us and providing your feedback from your staff. I am so glad you found the accommodations to be clean and you enjoyed the friendly service you received. We appreciate your business and hope to see you again for your next tournament. More

Blaine, MN, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I liked the Kurieg coffee maker in the room and the staff was very couteous and efficient. I had trouble closing the drapes all the way and the A/C unit seemed to cool the room off too much and I had to set the thermostat way up. A/C unit was noisier than I'd prefer as well. Other than that the... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Your honest feedback is truly appreciated. Rest assured we have taken the necessary steps to correct the issues you mentioned, and we hope you will give us another opportunity to show you our true commitment to quality and service. More

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Additional Information about Hilton Garden Inn Chesapeake/Greenbrier

Address: 1565 Crossways Boulevard, Chesapeake, VA 23320
Phone Number:
Location: United States > Virginia > Chesapeake
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Chesapeake/Greenbrier 3*
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Also Known As:
Hilton Garden Inn Chesapeake Hotel Chesapeake
Hilton Chesapeake
Chesapeake Hilton Garden Inn

44 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Family Hotel in Chesapeake #18 Business Hotel in Chesapeake
Hotel Class
Official Description (provided by the hotel)
The Hilton Garden Inn Chesapeake/Greenbrier is located in the Greenbrier Business Park and is minutes from Greenbrier Mall. Enjoy the patented Garden Sleep System® bed, complimentary high-speed internet access, and flat-screen TV with cable channels in every guest room. Our on-site restaurant, the Great American Grill, is open for breakfast and dinner, plus offers in-room dining service. ... more   less 
Number of rooms
92

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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