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Hilton Garden Inn Chesapeake/Greenbrier

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1565 Crossways Boulevard, Chesapeake, VA 23320
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Hilton Garden Inn Chesapeake/Greenbrier
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Hilton Garden Inn Chesapeake/Greenbrier
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245 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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English first
  • All months
    (245)
  • Mar-May only
    (58)
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    (53)
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    (38)
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Level Contributor
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

had an excellent stay ,the overall room condition was good, had a nice hot breakfast location is great Excellent staff service, breakfast hostess very accommodating , location of the hotel very convenient and easy to find.

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St. Johns, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

excellent hotel, friendly staff. perfect location for business and recreation. very nice lobby and facility. Clean, modern hotel with great staff. Extremely happy with this location, we'll be back! Thanks

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rachel M, Front Office Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Thank you for a wonderful review! We truly appreciate your comments about our hotel and staff. This is just the type of experience we hope all of our guest have. Please come back and see us! More 

Cleveland, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The staff was very friendly and helpful. The only 2 complaints was the pool room was way too humid and hot (have asthma) and the room at night was way too cold with no way to turn down (sign says that it's controled from a remote location). Otherwise I would recommend. Good breakfast with fresh cooked offerings.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rachel M, Front Office Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Thank your for taking the time to convey your comments regarding your recent stay with us. We truly apologize for the temperature issues you encountered in the pool area as well as your room. We understand how confusing this could be, and appreciate your feed back. We will definitely use it to make the necessary improvements. Thank you again and... More 

Chesapeake, United States
1 review
5 of 5 stars Reviewed 1 week ago

All of the staff is amazing and the quality of this hotel is always at a high level! Best in the city. Anyone there is willing to answer a question and help you feel comfortable. I stay for business and I will always come back here as my first choice.

Review collected in partnership with Hilton Garden Inn

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Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Thank you so much for taking the time our to write a review about your stay. We love hearing from our guests about their stay, and we are so glad you had a great time with us. We look forward to serving you again! More 

klelmore
Level Contributor
126 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here with our one year old for one night before heading to beach. We had a great stay except for there was never any hot water for showering or to wash bottles. The staff upon arrival were so nice and efficient. Our room was great, clean and spacious. The indoor pool was nice and perfect for a little... More 

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Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Thank you taking the time to write a review about your stay with us. Please accept my sincerest apologies for any inconvenience we may have caused you and your family. Your willingness to share your thoughts is genuinely appreciated. We rely on you, our guest, to let us know how we are doing and how we can better meet your... More 

Edgewater, United States
1 review
5 of 5 stars Reviewed 1 week ago

This was our first time staying at a Hilton Garden Inn and you can now consider us loyal customers. The service, from pre-check in to breakfast to check out exceeded our expectations. Thank you for a wonderful stay!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

We are so appreciative of your comments about our staff! This is just the type of experience we want all our guests to have, and continually strive to deliver. We are happy you enjoyed your stay with us, and we hope to see you again soon! More 

Alexandria, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Hotel staff were very friendly. Breakfast was great! Location was not very scenic but it was close to where I needed to be and the surrounding shopping areas had every type of store imaginable. Price was a little high. I found the double bed to be too soft for my liking.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Thank you for your comments and feedback, we truly appreciate it. We do have higher rates in the summer months due to higher demand, but please come back and see us after the summer when the rates are lower and the traffic is less hectic, we'd love to serve you again! More 

St. Louis, United States
1 review
5 of 5 stars Reviewed 1 week ago

The location was great for us. Short drive from airport. Easy access to interstates. Shopping and restaurants are close by. The hotel staff were friendly and helpful. Our room was ready early and very clean. The hotel was quiet even though there were plenty of guests. The hot breakfast was convenient and it was nice to order what we wanted... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

We really appreciate your comments and recommendation of our hotel. Thank you very much for taking the time to write a review, and we hope to have another opportunity to serve you! More 

Hertford, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great location with easy access to shopping and food. Beautiful facility. Wonderful people. Rooms are great and home like. A lot of parking. Quiet location away from the Interstate. Breakfast was excellent.

Review collected in partnership with Hilton Garden Inn

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Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Many thanks for your kind words - we hope to see you again soon! More 

Newark, Delaware
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife was in the area for a doctor's appointment and we chose this hotel based on the fact that it was close to the doctor. When we come back again we will chose this hotel because it met our needs perfectly. The location was perfect - close to a number of restaurants, not too far from the beach, off... More 

Was this review helpful? Yes
Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

We know it can be difficult coming to this area under those circumstances and we are so glad we had the opportunity to make your stay so enjoyable. Thank you for taking the time to write a review and sharing all those positive comments, we really appreciate it. We hope to host you again soon. More 

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