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All 40 Chesapeake hotels

Hilton Garden Inn Chesapeake/Greenbrier

3.0 of 5 Hotel   |   1565 Crossways Boulevard, Chesapeake, VA 23320
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Ranked #13 of 40 Hotels in Chesapeake
A recent review
5 of 5 stars reviewed yesterday
302kiram Washington DC, District of Columbia
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186 reviews from our community

Traveler rating
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    26
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a wonderful hotel option that is maybe 20 minutes drive from the beach. We decided to stay an additional night last minute and were amazed with the prompt service and pleased to feel as if we had made it home. It was a great comfort to stay in this hotel. The breakfast staff were very helpful and welcoming.... More

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Chesapeake, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Good staff, good breakfast. Pillows are too soft, but that is typical with all Hilton Garden Inns. Hot tub wasn't working and staff fixed it immediately. Breakfast lady was extremely nice and efficient. Showers were great, parking was easy.

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Alexandria, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

The staff is very helpful and accommodating. The furniture and appliances in the room and hotel facilities are great quality. I did run into a cleanliness issue, but I believe it was the lack of the service for that room that time around. My first visit was perfect and had no issues.

Review collected in partnership with Hilton Garden Inn

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Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

We appreciate your feedback regarding your stay and sincerely apologize for any issues you had with your room. Thank you for the kind words regarding our staff, as our goal is to make each and every guest feel welcome and at home with us. Please feel free to contact me directly at the hotel if I can be of any... More

Pulaski, Georgia, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Our stay at the Garden Hilton was exceptional. The service, the rooms, and the breakfast was excellent. Checking in and out was very organized and efficient. The hotel is located close to the beach and many popular eating places. This was our first time visiting Virginia Beach and the experience was greatly enhanced by our stay at the Garden Hilton.... More

Review collected in partnership with Hilton Garden Inn

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Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Many thanks for taking the time to share your experience at our hotel. Your kind comments are appreciated and we are so pleased that you enjoyed your stay with us. We are looking forward to serving you again! More

NJ
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall the place was fine for an average hotel. I always considered Hilton Garden to be one notch above "ok". We were told the rooms had sleep number type adjustable mattress, it did not. Other Hilton Garden hotels I have been in had a restaurant in them, this one had more of a "snack bar". The rooms are starting to... More

Review collected in partnership with Hilton Garden Inn

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Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Thank you for your comments and review of your stay. We do offer the Garden Sleep System beds in our king bed rooms, and Serta Perfect Sleeper mattresses in our double bed rooms. Our Garden Grille and Bar Restaurant has 52 seats, plus an additional 12 seats on our patio. Our restaurant features breakfast, dinner and in-room dining menus as... More

Chesterfield, Virginia
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

One night stay for a concert in Va Beach. Was greeted and checked in by the lovely Sharon who was very personable & professional. The lobby decor was very nice and we were greeted with lemonade and water to refresh us after our trip. The room was very comfortable and the water pressure in the shower was perfect. However, the... More

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Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Thank you very much for your frank and honest feedback, we truly appreciate it. Your comments are the first step in the improvement of our quality and service. Rest assured we have taken the necessary steps to rectify the issues you mentioned and I sincerely apologize for any inconvenience we may have caused you. We hope you will visit us... More

North Carolina
Contributor
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Because of sensitivities, I need to stay in fragrance free rooms. This can be a problem because of the cleaning supplies and laundary detergents. I have NEVER had a problem staying at Hilton Garden Inns. I have had problems with Hampton Inns. Looking to solve a problem similar to mine - hilton garden inn guarantee!

Review collected in partnership with Hilton Garden Inn

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Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Many thanks for the kind words about your stay and the excellent scores. We are very glad you enjoyed your time with us. A good tip for any hotel stay when you have allergies to cleaning chemicals is to contact the hotel prior to your arrival and let them know of your allergies so they may use alternate cleaning products... More

Reston, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The newly refurbished decor is lovely, the service is prompt, helpful, and courteous. The newly refurbished decor is lovely, the service is prompt, helpful, and courteous. The newly refurbished decor is lovely, the service is prompt, helpful, and courteous.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Thank you so much for your review of your stay. We just love having you stay with us - you are like family! Take care, safe travels and we can't wait to see you next time!!! More

Boston, Massachusetts, USA
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good quality hotel located centrally. Staff is great. On premise restaurant is good for breakfast and dinner should you find yourself solo and need to get work done. The location is central to several restaurants and shops plus a great fitness center that offers complimentary access to guests with a pass from the front desk.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Thank you for taking the time to comment on your stay with us - we are so glad it was such a positive experience! Please come back and see us anytime! More

north windham,ct, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

words can't express our delight in our stay and with the help of Jennifer lowery the manager who made our stay heaven on earth. she took the time to insure our stay was fantastic. we always have a delightful stay with hilton

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

We can't thank you enough for the kind and thoughtful comments about our staff! We share our TripAdvisor reviews with all of our staff and recognize our service 'superstars'! We are so glad you had an enjoyable stay with us and we look forward to taking care of you again soon! More

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Additional Information about Hilton Garden Inn Chesapeake/Greenbrier

Address: 1565 Crossways Boulevard, Chesapeake, VA 23320
Phone Number:
Location: United States > Virginia > Chesapeake
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Chesapeake/Greenbrier 3*
Number of rooms: 92
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Also Known As:
Hilton Garden Inn Chesapeake Hotel Chesapeake
Hilton Chesapeake
Chesapeake Hilton Garden Inn

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