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All 42 Chesapeake hotels

Hilton Garden Inn Chesapeake/Greenbrier

3.0 of 5 Hotel   |   1565 Crossways Boulevard, Chesapeake, VA 23320
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Hilton Garden Inn Chesapeake/Greenbrier
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71%
Ranked #15 of 42 hotels in Chesapeake
A recent review
4 of 5 stars reviewed 5 days ago
Jason L Courtland, United States
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140 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Courtland, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Would have been great with the exception that they don't give a free complimentary breakfast and for what they offer its way over priced. Recommendation is to go around the corner to Cracker Barrel and have good meal for a lot less money.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Thank you for choosing to stay with us, I am glad you enjoyed it. We appreciate any and all feedback as we are always striving to improve our quality and service. Hilton Garden Inn hotels do not offer complimentary breakfast, however, if this amenity is important to you there are several other Hilton brands that offer a complimentary breakfast (Hampton... More

Boston, Massachusetts, USA
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Hilton Garden Inn is located close to restaurants and shops which makes your after work task easy to accomplish. The hotels offers access to the local gym which is a short walk and has every machine and class you might want to take.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Thank you for taking the time write a review! I am so glad you enjoyed your stay and were able to utilize the amenities, and the convenience of our location. We look forward to seeing you again soon! More

FLemington, United States
1 review
5 of 5 stars Reviewed 1 week ago

Southern Hospitality at its best! Staff friendly, helpful and attentive. Hotel convenient to highways, restaurants and shopping. Room clean and comfortable. Breakfast more than enough to satisfy. Liked the artwork on the walls. Microwave nice addition.

Review collected in partnership with Hilton Garden Inn

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Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Thank you, thank you, thank you!!! Come see us again! More

2 reviews
3 of 5 stars Reviewed 1 week ago

Lighting outside of the hotel "could" be a safety and security issue. Due to events that happen at another Hilton location (car broken into...back door window smashed), and no hotel employee knew anything about it...lighting is very important to me. Doesn't mean it can't happen again, but hopefully somebody will see something.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Thank you for your feedback about our hotel and the Hampton Inn nearby. It is unfortunate that you experienced a security issue at another hotel. The safety and security of our guests and employees is of the utmost importance to us, and we are constantly reviewing and updating our safety policies and procedures. We always appreciate feedback on how we... More

Abuja, Nigeria
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel is well located, staff are friendly and helpful and the breakfast is great! It also helps that high speed internet is absolutely free! Will return when next in Chesapeake. Would consider it good value for money.

Review collected in partnership with Hilton Garden Inn

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Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Thank you for all your positive comments, we are so glad you enjoyed your stay! Please come back and see us next time you are in the area! More

Raleigh, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

All of the staff at the hotel were exemplary and it was very genuine, not like they were going through the motions. The common areas and guest rooms were in excellent condition and were well maintained.

Review collected in partnership with Hilton Garden Inn

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Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

THANk YOU!!! We really do appreciate your kind and thoughtful comments about our staff and hotel - we can't wait to see you again! More

Oakhurst, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

I found the staff to be very helpful. I was upgraded to a handicap suite because some pipes broke and there was flooding. The lobby was freezing for the 3 days because the heating units were out. The room did not look like it had been vaccumed very well from the last use.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

Thank you for your kind words about our staff, we sincerely appreciate it. I sincerely apologize for the issues you had while you were with us, as those are not typical of a stay with us. Please contact me directly at the hotel, so that we have a chance to make things right for you. More

Cary, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent staff throughout the hotel. They went out of their way to make us feel welcome and the service was wonderful. The room are very spacious and the entire hotel is very clean. The breakfast was very good with much variety.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

We take great pride in our staff and service, and I am so glad you enjoyed your stay with us! Thank you for sharing your experience. We hope to get the opportunity to serve you again! More

Upper Marlboro, Maryland
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 26, 2014

I am a Hilton honors member and I made a reservation at this hotel for 7 nights. On getting there at 9pm the hotel was close. I mean locked down. aNo email or phone call was sent or made to me. I had to walk to the Hilton hotel next door and found out the hotel was closed because of... More

Was this review helpful? Yes 1
Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

First I would like to offer you my sincerest apologies for the handling of your reservation and subsequent cancellation. Saturday night we had a sprinkler pipe burst, which flooded our building causing us to evacuate our hotel, and the Fire Marshal required us to turn off power to the entire building. We did not have time to look up each... More

New York, United States
1 review
4 of 5 stars Reviewed January 24, 2014

The hotel is clean with modern furnishings. The staff is courteous and helpful. Conveniently locatednear many major businesses in the area and the airport. Lived up to the Hilton Garden Inn Brand offerings I have experienced to like for the value when away from home on business or leisure.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Rachel M, General Manager at Hilton Garden Inn Chesapeake/Greenbrier, responded to this review

We truly appreciate the wonderful comments and feedback about your stay with us and we hope you will come visit us again! More

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Additional Information about Hilton Garden Inn Chesapeake/Greenbrier

Also Known As:
Hilton Garden Inn Chesapeake Hotel Chesapeake
Hilton Garden Inn Chesapeake Hotel
Hilton Chesapeake
Chesapeake Hilton Garden Inn
Chesapeake Hilton
Address: 1565 Crossways Boulevard, Chesapeake, VA 23320
Phone Number:
Location: United States > Virginia > Chesapeake
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Chesapeake
#13 Business Hotel in Chesapeake
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Chesapeake/Greenbrier 3*
Official Description (provided by the hotel):
The Hilton Garden Inn Chesapeake/Greenbrier is located in the Greenbrier Business Park and is minutes from Greenbrier Mall. Enjoy the patented Garden Sleep System® bed, complimentary high-speed internet access, and flat-screen TV with cable channels in every guest room. Our on-site restaurant, the Great American Grill, is open for breakfast and dinner, plus offers in-room dining service. ... more   less 
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