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Quality Inn

2.0 of 5
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100 Red Cedar Court, Chesapeake, VA 23320-4500 (Formerly Super 8 Chesapeake Greenbrier)
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Quality Inn
Best prices for: 1 room 1 guest
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Ranked #32 of 40 Hotels in Chesapeake
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44 reviews from our community

Traveler rating
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    6
    6
    25
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Mobile, Alabama
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

My husband and I stayed here at the Quality Inn for one week (Sat-Sat) during our move to the area. Our overall first impression was pretty meh, but we honestly could not complain. Our room was clean (if old and dated) and the bed was comfy. The pillows were tiny, but we'd brought our own so it wasn't a big... More 

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1 review
5 of 5 stars Reviewed December 3, 2014

This hotel is great it is right off the interstate and you have everything in walking distance waffle House, dunking donuts, Walgreens,etc etc.The rooms are very nice and the bed is so comfortable. The staff is very professional and will go out of there way to help you.Me and my family will always stay here. Get your room here you... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed October 13, 2014

The people were nice but the hotel was very poor. It was clean enough but run down. Towels and sheets were cheap. Light switch inside the door turned on nothing. Next closest light on the bedside stand was not plugged in because there was no outlets any where near it. The refrigerator had ice all over the back (needed to... More 

Was this review helpful? Yes
Malti P, Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Fredericksburg, Virginia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 9, 2014 via mobile

Arrived just before 3:00 pm to find the three scary individuals sitting on pickup truck bed smoking in front of hotel. One was the desk clerk and the other two were cleaning and maintenance. Room on the first floor smelled really bad. The window was open with broken lock and screen pried open. I did not feel safe complained and... More 

Was this review helpful? Yes 2
Malti P, Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Indiana, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 2, 2014

Back security door to the building did not lock. Woke up the first morning to a kitchen full of ants, they switched us to another room and the only one available at the time was a smoking room. This was a major drawback since I have asthma. Breakfast wasn't too great, they did give us a small discount for the... More 

Was this review helpful? Yes 1
Malti P, Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Salisbury, Maryland
Contributor
15 reviews 15 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed July 21, 2014

I stayed at this hotel because I am a choice member and have had good experiences with the hotels I have stayed in this far. First there was a message left on my home phone telling me that my credit card had declinded and if I didn't call my reservations would be canceled. As I was traveling to the hotel... More 

Was this review helpful? Yes 2
Malti P, Manager at Quality Inn, responded to this review

Dear Jovonne, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 5, 2014

I will keep this review short and sweet. I booked this hotel with Choice Hotels. We were traveling out of state and needed a place to rest for one night. The area was kind of questionable and not some place I would stay by myself. The minute I walked in the lobby the smell or stinche was overwhelming. I looked... More 

Was this review helpful? Yes 2
qualityinnchesapeake, Webmaster at Quality Inn, responded to this review

Dear Guest, Thanks for your comments even though you chose not to stay with us. We take great pride in this property and satisfy hundreds of guests like you each month. Still, we understand that some guests will not be satisfied, and I sincerely apologize for any ways we fell short of meeting your expectations. I hope you will give... More 

Princess Anne, Maryland
Top Contributor
53 reviews 53 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 11, 2014

I was on a camping And Kayak trip when bad weather hit. Didn't want to camp in the Dismal Swamp in the rain. Choose this hotel due to location for my trip. The was fine, the breakfast was ok, but worked. Its at the end of a strip mall, on a highway, but wasn't there for ambiance. Hotel staff was... More 

Was this review helpful? Yes
Malti P, Manager at Quality Inn, responded to this review

Thank you for taking the time to write us such a pleasant review. We appreciate all your kind words and hope to see you again next time your in the Chesapeake area. -Deepa Kapoor More 

1 review
5 of 5 stars Reviewed May 1, 2014

Location: right of the highway and near soooo many stores and restaurants! Central location for all your needs Staff: so so so so friendly and helpful! Puts you in the mind of a bed and breakfast. The really treat you like guest and not customers Price: I'll simply say it's so affordable and worth it Accomodations: you can tell it's... More 

Was this review helpful? Yes
Malti P, Manager at Quality Inn, responded to this review

Thank you for taking the time to write us a wonderful review on TripAdvisor. We aim to please the needs of the guest and try to go above and beyond in customer satisfaction needs. We hope to see you again soon! Manager, Deepa Kapoor More 

Schenectady, NY
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 21, 2014

Room was dirty. Holes in curtains. Crud around toilet seat hinges and tub drain. Tub dirty. Bathroom sinked cracked. Refrigerator filthy. Luckily I brought Lysol wipes with me!!! Extremely slow check in. Room was paid in advance on Hotels.com, clerk tried to charge me again. Morning clerk too busy reading a book and when I asked where the breakfast room... More 

Was this review helpful? Yes 2
Malti P, Manager at Quality Inn, responded to this review

First and foremost, I would like to take the time to apologize on the behalf of the Quality Inn of Chesapeake. We understand you endured some inconveniences and that the amenities weren't up to par. We are currently undergoing some renovations and I can promise you that upon your next visit, these matters will be tended to. Please do accept... More 

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