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Extended Stay America - Chesapeake - Churchland Blvd.

2.0 of 5
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3214 Churchland Blvd., Chesapeake, VA 23321
Extended Stay America - Chesapeake - Churchland Blvd.
Best prices for: 1 room 1 guest
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Ranked #21 of 41 Hotels in Chesapeake
A recent review
5 of 5 stars reviewed 4 weeks ago
Paul H Beckley, West Virginia
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63 Reviews from our TripAdvisor Community

Traveler rating
    27
    12
    10
    4
    10
See reviews for
11
5
13
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Beckley, West Virginia
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I were preparing for retirement and the biggest task was to sell our home of almost 30 years in Suffolk, Va. and relocate to a small cottage in the mountains of West Virginia. Our home sold in November of 2014. I had commitments to some projects at my place of employment and I had agreed to stay... More 

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1 review
5 of 5 stars Reviewed April 2, 2015

The staff was wonderful they have a great breakfast. And the rooms are clean location is great and the staff is very. Friendly i had a problem and it was solved at once cthe doors are locked at 10 o clock which makes the stay safer

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Manager_11525, General Manager at Extended Stay America - Chesapeake - Churchland Blvd., responded to this review

Thank you so much for taking the time to write a review regarding your stay with us. I’m so pleased to hear that you enjoyed our grab-and-go breakfast and that our staff provided you with great customer service! We strive to provide a safe and clean environment for our guests so it's awesome to know that we succeeded at our... More 

Norfolk, Virginia
1 review
5 of 5 stars Reviewed March 30, 2015

I really enjoyed myself here!!!!! Katie at the front desk greeted me with a smile and was very professional and helpful and made sure my stay was great!!! Because of my experience I will be visiting here again!!!!!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chesapeake - Churchland Blvd., responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about our front desk staff. I'm thrilled that we were able to provide you with a welcoming and comfortable stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Chesapeake, Virginia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 29, 2015

Stayed there 5 days to visit my daughter who's there for 13 weeks....set up is like a hotel..not good for someone who's making it their home while working.. they will give you 2 each of dinnerware,1skillet and 1pan....mattress hard as rock...difficult to watch tv anywhere but on the bed..for night worker very noisy....kids running up and down hall screaming.Cooking and... More 

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Manager_11525, General Manager at Extended Stay America - Chesapeake - Churchland Blvd., responded to this review

Thank you for providing us with details about your stay. We appreciate the kind comments about friendliness of our staff; however, we apologize that you did not feel that our staff was not available for your needs after 11pm. There is an employee on the property to assist our guests regardless of the hour. To prevent this from happening again,... More 

Travelers are raving about these Chesapeake hotels

1 review
5 of 5 stars Reviewed March 26, 2015

Enjoyed my stay. This location is in a very safe area. Very clean rooms. And very friendly staff. Would recommend this location to friends and family. Would use this hotel again in the future. Great place

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1 review
3 of 5 stars Reviewed March 25, 2015

Place was nice, front desk girl Marsha was pleasant and helpful. The coffee is always there in the am and hot and fresh, also close to all kinds of food places close by, and a few shopping centers for all the necessitys.

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Manager_11525, General Manager at Extended Stay America - Chesapeake - Churchland Blvd., responded to this review

Thank you for the taking to write a review about your stay with us. It's great to hear that you enjoyed our fresh coffee and the location of our hotel. I would also like to thank you for the kind compliments regarding our staff, as we strive to provide the best customer service to our guests and establish a "home... More 

Baltimore
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed February 27, 2015

Aside from the uncleanliness, gross bathroom and sketchy neighborhood, our stay in this hotel was quite scary. A room down the hall from ours was broken into and ransacked during our one night stay. If you can find another place to stay, do so.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chesapeake - Churchland Blvd., responded to this review

Thank you for your recent review of your stay. The uncleanliness regarding the bathroom you described is unacceptable, and I sincerely apologize for your experience. I will be sure to share you comments with the staff as we strive to provide great service for our guests. I'm commented to continuous improvement and assuring that everyone has the best possible experience... More 

1 review
1 of 5 stars Reviewed August 9, 2014 via mobile

I am not a picky person and I am also never motivated enough to actually write a bad review. This place is bad enough to get me to type a review.They screwed up every aspect of my reservation. Asked for not n smoking, got smoking. The room smelled as if someone had been chain smoking cigars everyday for r roughly... More 

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Manager_11525, General Manager at Extended Stay America - Chesapeake - Churchland Blvd., responded to this review

Charles - We appreciate you taking the time to write a review of your experience with us. We are disappointed to hear about the condition of your rooms and that we could not accommodate your room request. We are very sorry for your experience. To make sure this doesn't happen again, we are working with our staff to ensure the... More 

Montreal, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 1, 2014 via mobile

When you check into a hotel and find a filthy toilet and blood-stained shower curtains (not kidding), there is nothing more to be said. Thoroughly grossed out. The rest of the room was fine, nice beds, kitchenette area, etc. But I could not see past the terrible bathroom. Felt I needed a shower after my shower. Grab and go breakfast... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chesapeake - Churchland Blvd., responded to this review

Thank you for taking the time to write about your stay with us. I appreciate your comments about your fully equipped kitchen and comfortable bed; however, please accept my sincere apologies for the cleanliness issues in your bathroom. Please know that I will be meeting with our housekeeping staff to review cleanliness standards to ensure that your experience is not... More 

Rochester
Senior Contributor
22 reviews 22 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 28, 2014

We stayed at this hotel on our way from Rochester New York to The Outer Banks. It was in a convenient location to stay at for a night before heading to the Outer Banks. The hotel was clean and comfortable and the desk clerk who checked us in was very pleasant and informative. It has an adequate continental breakfast in... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chesapeake - Churchland Blvd., responded to this review

Thank you for taking the time to write a review regarding your stay with us. I'm glad to read that we were able to provide you with a clean and comfortable stay. I am especially proud to read that you found our staff to be pleasant and informative. Thank you so much for your kind comments. I do hope that... More 

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