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Extended Stay America - Chesapeake - Churchland Blvd.

2.0 of 5
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3214 Churchland Blvd., Chesapeake, VA 23321
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Extended Stay America - Chesapeake - Churchland Blvd.
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Ranked #21 of 41 Hotels in Chesapeake
A recent review
4 of 5 stars Reviewed June 12, 2015
Carlos G Orlando, Florida, United States
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68 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Virginia Beach, Virginia
1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I would not recommend this place to anyone. The lobby and the elevator smelled like marijuana, when the staff was confronted they initially acted as if they did not smell it, then advised they were told it was coming from the second floor. There are people who hang around outside the establishment which made me feel very unsafe.

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Shelby Township, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

While the hotel may have been ok...even though our AC didn't work and the walls are so thin you can hear everything, the staff is so rude here that's all I will ever remember about this hotel. The staff member during check in was rude, taking phone calls, making phone calls talking to others, ect all while I stood there... More 

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Manager_11525, General Manager at Extended Stay America - Chesapeake - Churchland Blvd., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for the service issues you experienced. Please know that this behavior is not, and will not, be tolerated under any circumstances. I have shared your comments with our staff, and we are retraining in order to improve our customer service. I... More 

Travelers are raving about these Chesapeake hotels

Orlando, Florida, United States
Level Contributor
152 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed June 12, 2015

Spacious rooms, clean and in a centric location. Wifi and tv reception was good. The kitchenette was smaller than other hotels I've stayed from the same chain but for one person was Aok! Choose 1st. Floor if you like to be in and out quickly although it can be noisy at times.

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Manager_11525, General Manager at Extended Stay America - Chesapeake - Churchland Blvd., responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that you had a great your stay with us. I’m glad you enjoyed our convenient location and spacious rooms. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

Donegal, Pennsylvania
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 11, 2015

Have been here over a month now, for business, and this has been a great place. The staff here is very friendly & helpful. They have made Buddy (my 4 legged child) and I feel at home. Veronica, Cathy, Ronnie and Marsha have been certain to make sure our every need is met and stop to pet Buddy. Sallie in... More 

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Manager_11525, General Manager at Extended Stay America - Chesapeake - Churchland Blvd., responded to this review

Thank you for writing such a lovely review regarding your stay with us. I’m thrilled we were able to provide you with a home away from home experience! I’m so glad that our staff provided you with excellent customer service and that you enjoyed our pet friendly policy. The staff and I would like to thank you again for posting... More 

Pompano Beach, Florida
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 10, 2015

We've been here 2 weeks already, and everyone is so helpful and polite. Our favorite house keeper is Sallie Slade. She is so personable and leaves our room in perfect shape. We pay extra to have our room cleaned 3 times a week and Sallie does a terrific job. I would definitely stay here again. We own a rental home... More 

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Manager_11525, General Manager at Extended Stay America - Chesapeake - Churchland Blvd., responded to this review

Thank you so much for posting a review regarding your stay with us. I'm glad to hear that you are enjoying your stay with us. We strive to assure that everyone's stay with us is a very pleasant experience. I see that we have succeed at our mission. I really appreciate the positive comments about our housekeeper, Sallie, and her... More 

Beckley, West Virginia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 30, 2015

My wife and I were preparing for retirement and the biggest task was to sell our home of almost 30 years in Suffolk, Va. and relocate to a small cottage in the mountains of West Virginia. Our home sold in November of 2014. I had commitments to some projects at my place of employment and I had agreed to stay... More 

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1 review
5 of 5 stars Reviewed April 2, 2015

The staff was wonderful they have a great breakfast. And the rooms are clean location is great and the staff is very. Friendly i had a problem and it was solved at once cthe doors are locked at 10 o clock which makes the stay safer

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Manager_11525, General Manager at Extended Stay America - Chesapeake - Churchland Blvd., responded to this review

Thank you so much for taking the time to write a review regarding your stay with us. I’m so pleased to hear that you enjoyed our grab-and-go breakfast and that our staff provided you with great customer service! We strive to provide a safe and clean environment for our guests so it's awesome to know that we succeeded at our... More 

Norfolk, Virginia
1 review
5 of 5 stars Reviewed March 30, 2015

I really enjoyed myself here!!!!! Katie at the front desk greeted me with a smile and was very professional and helpful and made sure my stay was great!!! Because of my experience I will be visiting here again!!!!!

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Manager_11525, General Manager at Extended Stay America - Chesapeake - Churchland Blvd., responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about our front desk staff. I'm thrilled that we were able to provide you with a welcoming and comfortable stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Chesapeake, Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 29, 2015

Stayed there 5 days to visit my daughter who's there for 13 weeks....set up is like a hotel..not good for someone who's making it their home while working.. they will give you 2 each of dinnerware,1skillet and 1pan....mattress hard as rock...difficult to watch tv anywhere but on the bed..for night worker very noisy....kids running up and down hall screaming.Cooking and... More 

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Manager_11525, General Manager at Extended Stay America - Chesapeake - Churchland Blvd., responded to this review

Thank you for providing us with details about your stay. We appreciate the kind comments about friendliness of our staff; however, we apologize that you did not feel that our staff was not available for your needs after 11pm. There is an employee on the property to assist our guests regardless of the hour. To prevent this from happening again,... More 

1 review
5 of 5 stars Reviewed March 26, 2015

Enjoyed my stay. This location is in a very safe area. Very clean rooms. And very friendly staff. Would recommend this location to friends and family. Would use this hotel again in the future. Great place

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