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All 40 Chesapeake hotels

Comfort Inn & Suites

2.0 of 5 Hotel   |   3355 S. Military Highway, Chesapeake, VA 23323
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69%
Ranked #15 of 40 hotels in Chesapeake
A recent review
4 of 5 stars reviewed yesterday
Char M Salem, Ohio
  • Overview
  • Reviews (83)
  • Photos (17)
  • Amenities
  • Q&A (1)
  • Room tips (14)
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83 people have reviewed this hotel

Traveler rating
    42
    17
    9
    7
    8
See reviews for
34
10
9
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Salem, Ohio
1 review
4 of 5 stars Reviewed yesterday NEW

When we reserved our room, we told them we needed a pullout for our daughter since we had a King room. When we checked into our room it was not equipped with a pullout. We called the front desk and explained the situation and they immediately placed us in a room as we had requested! The dining area was not... More

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Wailea, Hawaii
1 review
5 of 5 stars Reviewed 2 days ago NEW

Hey There, The suite we occupied was Great!!! Modern décor, flat screen tv, Very soft and comfortable beds and pillows, wi-fi,the sofa couch was very clean, not ran down at all!!! Plenty towels and tissues, all the amenities are furnished. Plenty of parking and local restaurants, even a supermarket with in walking distance. The breakfast is very filling: hot fresh... More

Was this review helpful? Yes
Shelbyville, Kentucky
Top Contributor
78 reviews 78 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We ended up here when our other hotel was unsatisfactory. With all taxes we paid $124.00 for three of us for the night. The beds were comfortable, the room clean, and we had no problems. We got up too late for breakfast and since we came in late did not use any other facilities. The service at the desk was... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW

I have stayed here twice, because my daughter & son in law live less than a mile away. As a back story, I worked at the Gaylord OPRYLAND Resort in Nashville, so I have very very high expectations when I stay in a hotel. And I have to say, this place met them all. The rooms are spacious, they are... More

Was this review helpful? Yes 1
Elizabeth City, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This was the worst stay I ever had there. The shower leaked water. The staff was not friendly and rude. The women at the desk overcharged me when I asked her what was being charged to my card and she lied about it. She also was interrupting me on the phone when I was talking to her saying no no... More

Was this review helpful? Yes 2
comfortinnva455, Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding on your recent visit. I have shared your feedback with management to ensure we handle these types of situations differently in the... More

Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I stayed at this hotel in 2010 while my husband was a patient at Maryview Hospital. My husband had better accommodations. I got no sleep during my 2 night stay because cheerleaders were practicing in front of the hotel and in the hallways during the entire night. (Management refused to shut them down.) I had no hot water the second... More

Was this review helpful? Yes 1
comfortinnva455, Manager at Comfort Inn & Suites, responded to this review

Dear Guest Thank you for taking the time to complete our online survey regarding your friend recent stay at Comfort Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding on your friend's recent or your's 2010 visit. I have shared your feedback with our management to ensure we handle these... More

Denver, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel staff was very professional and helpful. Hotel was clean and suites were outstanding. Breakfast in the morning was very good. Would consider staying again. Hotel was 45 minutes from beach and easy on and off interstate.

Was this review helpful? Yes
comfortinnva455, Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for taking time to tell us about your stay. We are happy that our staff were able to make your stay a good one. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.... More

Wilson, North Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

On 6/25/2014 I mistakenly made a reservation at this hotel, thinking I was reserving at the Comfort Suites. Within an hour of making the reservation, I discovered that it was the wrong hotel. The desk person at the Comfort Suites called this hotel and told them of the mistake. I then also spoke with the desk person at the Comfort... More

Was this review helpful? Yes 1
comfortinnva455, Front Office Manager at Comfort Inn & Suites, responded to this review

Thank You for your comments. I apologize for the misunderstanding that took place at our front desk at our hotel. While our personnel are instructed to honor the rates transmitted to us from the choice reservation center. We are sorry that you were unable to utilize the accomodation that were held for you . Because your reservation was guaranteed, we... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The room was immaculate, comfortable beds, quiet and very cozy. I would stay again and would highly recommend it to anyone who loves comfort away from home! I usually don't sleep well away from home but I must admit, I slept like a baby!

Was this review helpful? Yes 1
comfortinnva455, Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thnak you for taking time to write us such a pleasent review. We appreciate you sharing your comments with others. We are glad that you choose our hotel to stay and your experience was awesome and as per your expectations. We appreciate all your comments and would love to have you stay with us. Harry Operations Manager More

Sevierville, Tennessee
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Excellent service from Harry and Malti and the rest of the staff. The larger room was clean, plenty towels, sofa, and comfortable beds. The only thing lacking was the location, it was a little out of the way, but not bad. We would definitely stay here again.

Was this review helpful? Yes 1
comfortinnva455, Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More

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Additional Information about Comfort Inn & Suites

Address: 3355 S. Military Highway, Chesapeake, VA 23323
Phone Number:
Location: United States > Virginia > Chesapeake
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites 2*
Reservation Options:
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17 photos of this hotel

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Pool/beach area (1)
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Other (3)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#12 Business Hotel in Chesapeake
Hotel Class
Official Description (provided by the hotel)
The Comfort Inn & Suites(R) hotel provides easy access to many area attractions and is just a short drive from downtown Chesapeake and the neighboring towns of Norfolk and Portsmouth. Located in southeastern Virginia, Chesapeake is a diverse area that offers a number of things to see and do. Outdoor enthusiasts can enjoy exploring the nearby Great Dismal Swamp that houses a variety of wildlife and a unique ecosystem that is indigenous to this coastal plain. Many entertainment venues, restaurants and retailers can be found close to the hotel; some are within walking distance. ... more   less 
Number of rooms
72

Questions & Answers

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