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Comfort Suites

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1550 Crossways Blvd, Chesapeake, VA 23320
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Comfort Suites
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Comfort Suites
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147 reviews from our community

Traveler rating
    88
    29
    14
    12
    4
See reviews for
61
15
12
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (147)
  • Mar-May only
    (34)
  • Jun-Aug only
    (54)
  • Sep-Nov only
    (42)
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There are newer reviews for Comfort Suites
See the most recent reviews
Falkland, North Carolina, United States
1 review
5 of 5 stars Reviewed August 13, 2012

My family had a wonderful weekend (August 10-12). We had people from Maryland, Connecticut, North Carolina, etc. We all agreed that we were shown great hospitality. High five to Amy for the breakfast bar. She had a real pleasing personality. The front desk staff were friendly, helpful and accommodating. Management was helpful in setting up our PowerPoint equipment. The guys... More 

Was this review helpful? Yes
Karen V, General Manager at Comfort Suites, responded to this review

Dear Dupree2012, Thanks so much for staying with us during your visit to Chesapeake for your family reunion. We’re glad you had a great time! Our staff tries to bring personal attention into every guest interaction and we are very pleased that you received that attention with all our staff members. I will be sure to pass along your kind... More 

White Plains, Maryland
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 26, 2012

I stayed in this hotel over the past weekend - July 20-22 for a family reunion. The hotel overall is not bad and the location is great - near Virginia Beach and shopping. The hotel is also in the process of renovating. Hopeful the beds will be replaced because they were not comfortable. My biggest complaint though, and I have... More 

Was this review helpful? Yes 1
Karen V, General Manager at Comfort Suites, responded to this review

First and foremost, I would like apologize to you for the inconvenience of your room not being serviced. We strive to ensure that all of our guests have a pleasant stay and I am saddened that your experience was less than enjoyable. Furthermore, I would like to thank you for bringing this matter to our attention. We have used this... More 

Senior Contributor
28 reviews 28 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 15, 2012 via mobile

I have been going to this hotel since I was small and it keeps getting better. They still provide the full breakfast. The pool is a treat if you love outdoor pools like I do!!!!!! The front deal had fresh baked cookies which were so awesome. Great hotel I highly reccomend

Was this review helpful? Yes 1
Management response:

Dear Tracy, Thanks so much for staying with us again during your visit to Chesapeake. We’re glad you come back year over year! Wait till next year after our renovation to our rooms are complete; you will love it even better. We are also pleased to hear that you enjoyed the breakfast and the special treat of the fresh baked... More 

Virginia Beach, Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 8, 2012

Outstanding stay!!!! The staff was more than accommodating and provided great service. From the manager to the staff, they were all very attentive to our needs. It didn't matter if we were up at dawn or strolling in at late hours, the staff was sincere and kind. They always remembered our face and name, true southern hospitality! The food was... More 

Was this review helpful? Yes 1
Karen V, General Manager at Comfort Suites, responded to this review

Alana, Congratulation on graduating from Regent University this past weekend. It was a pleasure to meet you and your family. Your parents and family are so proud of you and it definitely showed this weekend. Thank you for taking the time to write a review about us, we are so pleased that you and your family enjoyed your stay and... More 

Richmond
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 23, 2012

as much as I hate to be away from home all the time I still always look forward to my weekly stay at the Comfort Suites.The Hotel has everything to make you feel at home.I should know as I book anywhere between 5-15 rooms here every week.Like I read in other reviews the staff is just the best there is.The... More 

Was this review helpful? Yes 1
Karen V, General Manager at Comfort Suites, responded to this review

Joe, Thank you for taking the time to post a review about our hotel. We know many people read reviews and take a cue from guests like you. We are very pleased that you think of us as your home away from home. We appreciated your dedication to our property and always enjoy speaking with you and your crew. Thanks... More 

Virginia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 14, 2012

We stayed here for an quick overnight on our way to the Eastern Shore of VA. The room is large, bed is very comfortable and the bathroom is quite large. The breakfast was excellent. They have a nice dining area and three large counters of food, both hot and cold. The only complaint I have is that in our King... More 

Was this review helpful? Yes 1
Centralia, MO
Top Contributor
81 reviews 81 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 29, 2012

We were sending our children and grandchildren to live over seas for two years and stayed 3 nights. The rooms were comfortable and breakfast was great for the children. I was a little worried we hadn't stayed in Comfort Suites before. This one was great we will again!

Was this review helpful? Yes 1
Chesapeake, Virginia
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 16, 2012

I stay over 150 nights per year in choice hotels, so I've seen a number of them. I felt compelled to send this compliment for this hotel's staff. These folks are doing it right. They are not only friendly, but also great at what they do. The manager Karen always goes out of her way to speak to me and... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed February 27, 2012

I've been staying with Choice Hotels for 10 years traveling with my current job. Never before have I felt so at home in a hotel. The staff was the most courteous and professional I've ever had the privilege to meet. The hotel overall was amazing. In this case it was the people that made the difference. Terri was amazing, she's... More 

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pittsburgh
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 19, 2012

I was on a budget for this trip and had enough funds in my travel account to cover expenses. I prepaid for the room weeks prior and after I checked in they charged me AGAIN withput my knowing. This caused my bank account to be overdrawn. The manager-Karen refused to pay my bank fees-claiming that it was my banks responsibility... More 

Was this review helpful? Yes 2
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