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Extended Stay America - Chesapeake - Crossways Blvd.

2.0 of 5
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1540 Crossways Blvd., Chesapeake, VA 23320
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Extended Stay America - Chesapeake - Crossways Blvd.
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Ranked #25 of 41 Hotels in Chesapeake
A recent review
3 of 5 stars reviewed 6 days ago
Jimmee Downingtown, PA
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60 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Downingtown, PA
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Stayed in early July for one night. Just qwan overnight on the way to OBX. Front desk staff (not exactly in a "lobby") was SUPER nice and helpful. Room was clean, decent. Hotel was fully booked. The free breakfast was a grab-n-go table set up with granola bars, muffins and coffee. Nothing fancy, but the price of the hotel beat... More 

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Augusta, Georgia
4 of 5 stars Reviewed 1 week ago

Luckily I had business in Norfolk and stayed with The Extended Stay America Chesapeake - Crossways Blvd. and it brought me relief. The facilities are clean as they are new, the staff are courteous and welcoming, and the location is perfect. I've had to ask for a few things from Robert, the GM and the guy couldn't be more helpful.... More 

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Fort Lauderdale, Florida
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had to move off our boat for 3 nights and this was the most reasonably priced place available. I was happy to find a clean, nicely decorated studio, large flat screen tv, comfy queen bed. The best part is no annoying housekeeping knocks on the door. The front desk gladly exchanges your towels or linens if needed and longer... More 

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2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My husband and I went to VA beach for the weekend to go to a concert and sightseeing. We wanted a decent hotel but nothing too expensive since we wouldn't be in our room much. After reading a few reviews on this hotel-and since it was supposedly just remodeled and the price was really good I booked it for 2... More 

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1 review
4 of 5 stars Reviewed April 23, 2015

First, I would like to recommend Kristina Jones for adjusting my reservation for a earlier date. Ms. Jones, made sure my reservation was accurate, without any penalty. Also, the room was very clean, and updated for the price. Towels and Bedding were fresh and easily exchangeable when dirty. Also, my mail was delivered to the lobby, and I was able... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our staff and the great service they provided to make your stay comfortable. I am so pleased that we were able to provide you with a comfortable stay at a great value. Thank you... More 

Fallston
2 reviews
5 of 5 stars Reviewed April 15, 2015

The staff at this location is exceptional starting with Assistant General Manager Mary Brisendine. She recognizes me as soon as I walk in the door with a big smile. Office workers Brittany and Kristina are so friendly and helpful. I travel a lot for my job and stay in Extended Stay America as much as I can due to the... More 

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Manager_11525, Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

David - Thank you for posting such a wonderful review. I am so thrilled to know that our staff does such a good job. I am proud of our team for getting such positive feed back from a regular customer such as yourself. Thank you again for your kind words. The staff and I would love to provide you with... More 

Mantua, Ohio
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 7, 2015

A convenient and affordable motel with a very clean and comfortable room. Greeted by a friendly, professional, and courteous young lady named Kristina who was also quite knowledgeable about amenities. Check in was easy and smooth without incident.

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Baltimore, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 24, 2015

This hotel has the friendliest check in and staff I've ever experience. The young woman who checked me in, Kristina, was very friendly, cordial and helpful. I knew nothing about the discounts I could receive in being a business traveler. I am on the road a lot and she explained to me that my company could receive discounted room rates... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

Thank you so much for posting a review of our property. I'm glad that you had an enjoyable stay and were able to take advantage of the discounts we offer for business travelers. I’m thrilled to read that you were pleased with my front desk staff, especially Kristina. Thank you again for your kind words. The staff and I would... More 

Chesapeake, Virginia
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 20, 2015

Although we did not end up staying here, kudos has to go out to Ms.Kristina at front desk for her outstanding customer service when my husband turned up with our 2 dogs who unfortunately were too large for the hotel's pet policy. Kristina went above and beyond by calling until she found a hotel which would accept our pets. She... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

Thank you so much for posting a review of our property. It was disheartening to read that you were unable to stay at our property; however, I am glad to hear that we could help you find another location that could accommodate your needs. I truly appreciate your comments about our staff. Thank you again for your review. We look... More 

Chesapeake, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 25, 2015 via mobile

This hotel is excellent, clean, and spacious. When my partner and I got here everything was newly renovated and the check in process was fast. The STAFF is amazing, they are very friendly and informational. When your here they make u feel like part of there family. I also think EVERYONE on this staff needs a raise. There just truly... More 

Was this review helpful? Yes 1
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