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All 40 Chesapeake hotels

Extended Stay America - Chesapeake - Crossways Blvd.

2.0 of 5 Hotel   |   1540 Crossways Blvd., Chesapeake, VA 23320
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39%
Ranked #30 of 40 Hotels in Chesapeake
A recent review
3 of 5 stars reviewed 2 weeks ago
LiZ W
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48 reviews from our community

Traveler rating
    9
    10
    5
    8
    16
See reviews for
9
8
5
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

On a recent trip to NY I had planned on crossing over the Bridge/Tunnel but a storm kept me from traveling over that afternoon. I tried to stay at the F airfield Inn. They were completely filled as was a couple other hotels I tried. The staff at the desk was kind enough to call the Extended Stay America and... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

Thank you so much for sharing your experience with us. I am pleased to read that you were satisfied with your stay overall; however, please accept our apologies that the carpet in your room had cleanliness issues. I will be working with my housekeeping staff to deep clean our carpets so that your experience is not repeated. Thank you again... More

Randolph, New Jersey
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 30, 2014

I was not very impressed with this hotel. The room was adequate but regarding the kitchen, there were only 2 sets of dishes (a problem when there was 4 of us), there were dishtowels but no dish soap, and there was coffee but no filter for the coffee maker. There were no toiletries (other than soap) in the bathroom and... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am pleased to read that our staff was friendly; however, I’d like to sincerely apologize that your room did not meet your needs. As well, I am sorry we were not able to move you to another room due to the cleanliness issues... More

Syracuse, New York
1 review
1 of 5 stars Reviewed June 19, 2014

The first time I walked into the desk I knew this would be an illegitimate hotel because there was flooding outside all of the rooms and took the hotel clerk (named Brittany) 20 minutes to help me. The first room I went into was not clean. Before anyone has any ideas, keep in mind I asked for a NON SMOKING... More

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Chesapeake
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 18, 2014 via mobile

I could tell it was going to be bad when the front desk clerk asked me for instructions on answering the phone because she "didn't know how to use that type of phone". The room smelled like a wet dog, there were weird stains on the carpet and chairs, and the toilet seat was covered in urine. I called to... More

Was this review helpful? Yes 1
Chula Vista, California
2 reviews
1 of 5 stars Reviewed June 6, 2014

What a terrible experience. The first 2 nights, my microwave did not work. When I finally got someone to look at it after going back to the front desk to swap out the microwave, it was discovered that the entire outlet was not working. The solution: move my microwave to the prep area. The next day I was getting ready... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

I appreciate you taking the time to write a review of your experience with us. I am very sorry to hear about the issues you encountered during your visit. This is unacceptable and we are sincerely sorry for your experience. Thank you very much for providing us with your feedback. If you would like to discuss this further, please do... More

Rocky Mount, North Carolina
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 27, 2014

Unless you like a room that smells, nasty carpet, your tub hasn't been cleaned when you arrive, ur room was never cleaned during your stay, the only amenity is soap, the kick plate in your door is held in by one screw, the toilet sucks so hard and loud it moved the entire toilet off its grout and you don't... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

I want to thank you for taking the time to write a review of our hotel. I apologize that you were not pleased with the cleanliness and overall condition of your room. I will be meeting with our housekeeping and maintenance staffs to ensure your experience is not repeated. We continually work to improve our hotel, so we really appreciate... More

Hemet, California
1 review
3 of 5 stars Reviewed May 5, 2014 via mobile

It was a place to stay when in need. The bed was like sleeping on a rock but Walmart down the street sells mattress pads, the bathroom door didn't close, the towel rack was falling off the wall, one of the lamps was burnt out, there was a nasty stain in the freezer and the tv reception/channel selection was terrible.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

Steven - I appreciate you bringing your experience to our attention. I sincerely apologize for the maintenance issues and level of cleanliness in your room. In response to your feedback, I will meet with the staff to review our maintenance policies and cleaning procedures to ensure your experience is not repeated. If you would like to discuss this further, please... More

Panama City Beach, Florida
1 review
4 of 5 stars Reviewed May 1, 2014

I stayed there 3 days in april 2014. I booked on Hotwire. I had no problem with the room. It had full kitchen, the area was populated with other hotels and on a main street. I was greeted with kindness by all employees. It offered a limited free breakfast and allowed pets. The room was clean and tidy. I would... More

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

Frankie - Thank you for posting a glowing review of your stay. I’m happy to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future! More

Edenton, North Carolina
1 review
1 of 5 stars Reviewed March 3, 2014

The outside of the hotel is neat and clean and appears to have been recently remodeled. The room was not the same. The walls were noticeably dirty. Some of the provided dishes were not clean. There was no phone, the toilet constantly made noises thoughout the night, and the heat/ac unit was in a constant fight with itself, blowing an... More

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Suffolk
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 25, 2013

Really didn't like this hotel, bad experience; wouldn't recommend that anyone stay here. When I arrived on Sunday night I noticed as soon as I pulled up that it was really what we used to call a motel, not a hotel. All of the doors to the rooms opened to the exterior, there were no interior rooms available. Being as... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please know that we are sincerely sorry that Crossways was not up to your standards. We have upgraded our free Wi-Fi so that your experience is not repeated. Also, I we are having out maintenance staff to inspect each room to ensure that all... More

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Additional Information about Extended Stay America - Chesapeake - Crossways Blvd.

Address: 1540 Crossways Blvd., Chesapeake, VA 23320
Phone Number:
Location: United States > Virginia > Chesapeake
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Chesapeake - Crossways Blvd. 2*
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Also Known As:
Extended Stay America Chesapeake Crossways Blvd Hotel Chesapeake
Extended Stay Chesapeake
Chesapeake Extended Stay

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