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Extended Stay America - Chesapeake - Crossways Blvd.

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1540 Crossways Blvd., Chesapeake, VA 23320
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Extended Stay America - Chesapeake - Crossways Blvd.
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68 Reviews from our TripAdvisor Community

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North Cornwall Township
Level Contributor
39 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed November 14, 2015 via mobile

Well, where to begin... 2 pretty crappy nights sleep- or lack of sleep. Hair in the drain upon arrival, fire the 2nd night, and no breakfast... Well, they had coffee and some granola bars and a couple packages of instant oatmeal- this is what they called breakfast included?

Helpful?
Thank Varnerpercussion
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed November 13, 2015

I love to cook so it was important to me to have certain things available for the brief time we were staying in the area. I had passed by this Hotel several times when visiting Virginia, the location is a big draw, you have all kinds of hotel chains in this location. What I was interested in was a kitchen... More 

Helpful?
Thank 61dianej
Manager_11525, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

Thank you so much for sharing your experience with us. I truly appreciate your comments regarding the ease of having a fully equipped kitchen at your disposal and allowing us to provide you with a comfortable stay. I look forward to sharing your review with our staff. Once more, thank you for posting your review. We look forward to having... More 

1 review
5 of 5 stars Reviewed September 26, 2015 via mobile

My son and I had to move very suddenly when I took a job in Chesapeake. During our "house hunt" we have practically moved in to our room at Extended Stay America! The staff could not be more accommodating and helpful! The room itself is great and was very clean upon arrival. I am stressed out enough trying to get... More 

Helpful?
Thank Kendall T
Manager_11525, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! I truly appreciate your comments regarding our friendly staff. Once more, thank you for posting your review. We look forward to having you visit with us... More 

Chesapeake
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed September 24, 2015 via mobile

I stayed earlier in the week for my job. The stay was so bad due to horrible housekeeping on the staff part. I started out in room 318 it smelled like dog so I moved to 300 found hair in sheets and the tub could have been cleaned better. Upon checking out I told The Assistant manager Victoria that I... More 

Helpful?
Thank Alicia D
Manager_11525, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

Your review for our hotel was recently brought to my attention. Please know that we are sincerely sorry that your stay with us did not exceed your expectations. Your comments were reviewed by the staff, and we will focus on the quality of care we provide our guests to make sure your experience is not repeated. We continually work to... More 

Philadelphia, Pennsylvania, United States
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 15, 2015

we had the pleasure of staying one night on our way to OBX. the front desk girls were so very courteous and friendly. The first thing we noticed was the cleanliness of the room. It was spotless... the room was large and the bed was wonderful. we chose this inn for the economy. We will definitely stay there again in... More 

Helpful?
Thank kristina19662013
Manager_11525, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. I’m thrilled we were able to provide you with a home away from home experience! Once more, thank you for... More 

Plainview, New York
1 review
4 of 5 stars Reviewed August 22, 2015

This property is very centrally located to the Greenbrier Mall. There are many eating places as well as shopping. This property is an extremely good value and if yo9u are so inclined it has a fridge and stove to prepare ones own food. It is not a fancy hotel but it is very nice and clean

Helpful?
Thank Steven R
Manager_11525, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our convenient location, reasonable rates and fully equipped kitchens. Once more, thank you for posting your review. We look forward to having you visit with us again in... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 10, 2015

I moved into 3 different rooms and they were all pet rooms, which means hardwood flooring. I had a cat and she definitely had nothing to complain about. The staff were friendly and the cleaning crew was thorough. Kristina and Britanny manned the front desk at night and both were always very helpful. Robert is the manager and he made... More 

Helpful?
1 Thank daemon k
Manager_11525, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

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Flowery branch, GA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 8, 2015

So we show up after a long day at the beach at 6:00pm (check in is at 3:00). We had called earlier I the day to confirm our reservation and were assured that our booking was set so we were confident it would be smooth sailing. Wrong. Upon arrival, we were told our room wasn't ready. When we pointed out... More 

Helpful?
1 Thank Sarahd5150
Manager_11525, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

Thank you for the feedback about your stay at our hotel. I sincerely apologize that your arrival and your stay were less than perfect. We do understand that there is a certain level of satisfactory service that is expected and I see that we failed in that mission. I am making sure our staff is made aware of your feedback... More 

Downingtown, PA
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 29, 2015

Stayed in early July for one night. Just qwan overnight on the way to OBX. Front desk staff (not exactly in a "lobby") was SUPER nice and helpful. Room was clean, decent. Hotel was fully booked. The free breakfast was a grab-n-go table set up with granola bars, muffins and coffee. Nothing fancy, but the price of the hotel beat... More 

Helpful?
1 Thank Jimmee
Manager_11525, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

Thank you so much for sharing your experience with us. I am so glad you enjoyed our clean and comfortable rooms and convenient location. I truly appreciate your comments regarding our friendly and accommodating staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Augusta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 27, 2015

Luckily I had business in Norfolk and stayed with The Extended Stay America Chesapeake - Crossways Blvd. and it brought me relief. The facilities are clean as they are new, the staff are courteous and welcoming, and the location is perfect. I've had to ask for a few things from Robert, the GM and the guy couldn't be more helpful.... More 

Helpful?
1 Thank lunchboxjo
Manager_11525, General Manager at Extended Stay America - Chesapeake - Crossways Blvd., responded to this review

It is so rewarding to read that you had a welcoming and relaxing stay with us. Thank you for your comments. It’s so great to hear that we were able to accommodate your needs with a convenient location and great customer service. Once more, thank you for posting your review. We look forward to having you visit with us again... More 

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