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Courtyard by Marriott Chesapeake Greenbrier

Certificate of Excellence
3.0 of 5
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1562 Crossways Blvd, Chesapeake, VA 23320
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Courtyard by Marriott Chesapeake Greenbrier
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101 Reviews from our TripAdvisor Community

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Florence, South Carolina
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

while visiting this area on business i found that this hotel was very well placed in the middle of the business area.easy access to all roads that take u to where u need to go.the staff was very professional making this trip pleasant and very easy.

Helpful?
Thank dale g
Karen V, General Manager at Courtyard by Marriott Chesapeake Greenbrier, responded to this review

Dale G, Thank you so much for taking the time to review us. We are so glad you found our location to be easy and accessible to the major roadways Our staff will be delighted to hear that they made your trip easy and pleasant. We hope to see you again on your next business trip to Chesapeake. Safe Travels,... More 

Ashburn, Virginia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I left my overnight bag in my room when I checked out, and called the next morning. Ms. Karen Vick, GM, personally looked for my bag and found it, calling me back with the 1/2 hour with the news. The bag meant a lot to me, and I am so thankful that she cared enough to take time from her... More 

Helpful?
Thank WendyHMartin
Karen V, General Manager at Courtyard by Marriott Chesapeake Greenbrier, responded to this review

WendyHMartin, Thank you so much for the review, it really means a lot to us that you would take time to review us. We are so happy you got your bag back. We knew the bag meant so much to you since it was a gift from your father. We do our best and take pride in all our guest... More 

Roanoke Rapids, North Carolina
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 23, 2015

I stayed at this courtyard about 7 years ago after getting a room at a great deal on one of the hotel bidding websites. I thought it was nice then, but more so because of the indoor heated pool for my kids and the breakfast package.This year, I was visiting the Virginia Beach area and decided to stay here again,... More 

Helpful?
Thank VanHazel
Karen V, General Manager at Courtyard by Marriott Chesapeake Greenbrier, responded to this review

Dear VanHazel, Thank you for taking your time to review us on Trip Advisor, we are so please to hear you had a great stay. We love our location being so close to the beach but not having to deal with all the traffic and the prices. Our staff we be delighted to hear that they made an impression on... More 

Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed November 17, 2015

The Front Desk staff was very nice!!! The room was very clean and the housekeepers very very friendly. All of the staff greeted us with a smile. I requested extra towels and they arrived very promptly which was great!!!

Helpful?
Thank Brianna B
Karen V, General Manager at Courtyard by Marriott Chesapeake Greenbrier, responded to this review

Dear Brianna B, We are so delighted to hear you had a great stay. We take pride in our staff being friendly and always smiling. We hope to see you again soon. More 

Pennsylvania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 1, 2015

Much much better than it's branch in Richmond VA near the airport. This place was very clean. It was the quietest room I've stayed in so far. The check-in service gal was a delight. Very friendly and helpful staff. Would stay here again, for sure.

Helpful?
Thank SWPAGAL2015
Karen V, General Manager at Courtyard by Marriott Chesapeake Greenbrier, responded to this review

Dear SWPAGAL2015, Thank you for doing a Trip Advisor review on us. We are so glad to hear you had a great stay. Its always a plus when you get a good night sleep in a quite room. We are sorry to hear you didn't have a nice stay in Richmond. We hope your stay with us made up for... More 

Murfreesboro, Tennessee
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 26, 2015

My wife and I stayed here while visiting some friends in Virginia. We arrived late so the front doors were locked, which is not a bad thing. The young lady working the front desk welcomed us, was very friendly, and made sure we had everything we needed. The room was clean and very comfortable. Breakfast the next morning was very... More 

Helpful?
Thank Rob V
Karen V, General Manager at Courtyard by Marriott Chesapeake Greenbrier, responded to this review

Thank you for taking your time to review us on Trip Advisor. We are so pleased you had a nice stay with us. Its always nice to hear how our guest are treated during all shifts. We are so glad your shoes made it back to you, we are sure your feet missed them. We hope you will come back... More 

Baltimore, Maryland
1 review
5 of 5 stars Reviewed September 29, 2015 via mobile

I have been staying at this property off and on for a while now. The staff at this location go far beyond what is expected, and they are the reason why I keep coming back. Even if there is a problem the problem always is fixed right away with follow up calls from the desk team and Tyeonna the manager,... More 

Helpful?
Thank George W
Karen V, General Manager at Courtyard by Marriott Chesapeake Greenbrier, responded to this review

George W, We are so pleased to hear that you keep coming back year after year and our staff remembers you. We are sorry to hear you had any problems during your stays but are happy to know they have been fix right away. Tyeonna will be delighted that you mentioned her in this review knowing she always goes above... More 

Jackson, Tennessee, United States
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed September 24, 2015

This is an older, small property though with updated decor and bistro. Room was just tired looking. Bistro for breakfast was not a good experience. I ordered two eggs, bacon and dry wheat toast. 15 minutes later I received two eggs that were very beat up looking, sausage and buttered white toast. I returned it and requested the bacon and... More 

Helpful?
Thank Patti S
Karen V, General Manager at Courtyard by Marriott Chesapeake Greenbrier, responded to this review

Thank you for writing a review about the Courtyard Chesapeake Hotel. We are so sorry to hear that you didn't have a very good experience in our Bistro with your breakfast order. We have reviewed your comments and are going over them with our Bistro staff to ensure this was an isolated issues. We are also going to be doing... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 18, 2015 via mobile

Fine hotel, first impressions last. Stayed with family for overnight going to VA beach, was not dissapointed. The room is excellent,carpet is super clean, bAthroom is separate from vanity which is convenient, bathtub and shower is great. The corridor smells fresh clean and refreshing really a non smoking hotel. A little not so perfect on the swimming pool as the... More 

Helpful?
Thank Cesar B
Karen V, General Manager at Courtyard by Marriott Chesapeake Greenbrier, responded to this review

Than you so much for doing a Trip Advisor review for us. We are so delighted you had a wonderful stay. We are right in the middle of everything, to VA Beach, great eaters and shopping too. We see you mentioned the pool not being so clean, we will defiantly look into that right away. All our rooms with one... More 

Baltimore, Maryland
1 review
4 of 5 stars Reviewed September 15, 2015

The staff were very friendly,lobby was spotless.Our room was spacious and clean,we really enjoyed our stay.Breakfast at the Bistro was just as good if not better than IHOP,we'll definitely stay here again and we avoided the madness on the beach just a short 15 min drive.

Helpful?
Thank Jewels117
Karen V, General Manager at Courtyard by Marriott Chesapeake Greenbrier, responded to this review

We are so pleased you enjoyed your stay with us over Labor Day Weekend. Wow, what a compliment about our Breakfast I can't wait to tell the staff how much you enjoyed your meal they will be over the moon. Hope to see you again next year. All our best, The Courtyard Team More 

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