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Courtyard by Marriott Chesapeake Greenbrier

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3.0 of 5
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1562 Crossways Blvd, Chesapeake, VA 23320
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1 room 1 guest
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Courtyard by Marriott Chesapeake Greenbrier
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91 Reviews from our TripAdvisor Community

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Traveler rating
    45
    31
    10
    3
    2
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22
16
12
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
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    (91)
  • Mar-May only
    (22)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (17)
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NEW FAIRFIELD
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The room was quiet and clean and the bed was comfortable. Location was convenient. I'll probably not stay at another Courtyard though because the only coffee available when I got up was the in-room floor sweepings coffee that you brew yourself in the in-room coffee maker. Fortunately, I travel with a camp stove and french press so I could make... More 

Was this review helpful? Yes
Karen V, General Manager at Courtyard by Marriott Chesapeake Greenbrier, responded to this review

Thank you for sending in a trip advisor review. We are happy to hear that the room was quiet, clean ,the bed was comfortable and we are in a convenient location. We are sorry to learn that you didn't like the in- room coffee we serve or that we have a Bistro that serves Starbucks coffee. In this day and... More 

2 reviews
4 of 5 stars Reviewed 1 week ago NEW

My family an I were in town for the first time visiting my mother and we had quite a pleasant time staying in the hotel. Our room was clean and ready for us to check right in. However the first morning I got up and went down stairs to get breakfast and I paid $14 for bland tasteless food. I... More 

Was this review helpful? Yes
Karen V, General Manager at Courtyard by Marriott Chesapeake Greenbrier, responded to this review

Thank you for filling out a trip advisor for us. We are so pleased you had a great stay on your visit to see your mother. We also understand the frustration of the food not being seasoned, unfortunately due to allergies and our “Marriott Spec” for cooking guide we can’t season some of the foods. We do provide salt and... More 

MA
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here as part of a family group for one night at the end of July on our way to the Outer Banks. The a/c in one of our rooms didn't work correctly but we didn't realize this until 11pm. The hotel was completely booked so it wasn't worth it to say anything since nothing could be done. It... More 

Was this review helpful? Yes
Karen V, General Manager at Courtyard by Marriott Chesapeake Greenbrier, responded to this review

Thank you for taking the time to review your stay. I am sorry that you did not have a good experience due to your room a/c, the wrong room number being assinged to your mother in-law and the Bistro. Please contact me directly at the hotel so that we can make it right for you. Again, we appreciate your review... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Great attentive service. Staff goes out of its way to accommodate requests. Clean, bright, and safe building and rooms. A/C works GREAT on a hot summer day. Late checkout is always granted, and property manager seems to be everywhere, especially when a special request is made. Great place to stay.

Was this review helpful? Yes
Karen V, General Manager at Courtyard by Marriott Chesapeake Greenbrier, responded to this review

Dear Doug S, Thank you so much for taking the time to write us a review. We are so happy you enjoyed your stay and the staff was very attentive to your needs. We hope to see you again next time you are in Chesapeake. Safe travels, Karen Vick General Manager More 

San Juan, Puerto Rico
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 27, 2015

This hotel has a great location in the Chesapeake area. The lobby comes with a bistro area that is good to have. The amenities of this hotel are very good having a indoor pool with Jacuzzi and a private patio area that you could relax have a beer and chill after a long day. The rooms comes with fridge and... More 

Was this review helpful? Yes
Karen V, General Manager at Courtyard by Marriott Chesapeake Greenbrier, responded to this review

Dear Maipar, Thank you for sharing your experience at the Courtyard Chesapeake to Trip Advisor. Its guest like you who help us give our future guest a true experience through your stay. We are so pleased you had a great stay and really enjoyed your bed and room with all the amenities. The staff will be delighted to hear that... More 

Georgia
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 25, 2015

Pros: Quiet Location, quiet room, very clean room, friendly staff,comfortable beds, convenient to Greenbrier Mall and several restaurants. Paid for with Delta skymiles so not sure about value. Cons: Minor disappointment was no continental breakfast included - prices for breakfast,coffee,etc. relatively high

Was this review helpful? Yes
Karen V, General Manager at Courtyard by Marriott Chesapeake Greenbrier, responded to this review

Thank you for taking the time to fill out the survey on Trip Advisor. We are so happy you choose to stay with us during your graduation visit to Hampton Roads. We are convenient to the mall and lots of eaters to please everyone. We hope you had time to visit Chesapeake while you were here, there are great thing... More 

Orlando, Florida
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 24, 2015

Stay here often when visiting family in Chesapeake. Centrally located in southside Hampton Roads. Close to Greenbrier Mall and 10-12 minutes from airport depending on time of day. Super nice, attentive staff. Indoor pool is a welcome place to relax after a long day.

Was this review helpful? Yes 1
Karen V, General Manager at Courtyard by Marriott Chesapeake Greenbrier, responded to this review

Thank you for sharing your experience at the Courtyard Chesapeake through TripAdvisor.. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We are pleased that you come back to use each time you visit Chesapeake. Thank you for staying at the Courtyard... More 

Washington DC, District of Columbia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 20, 2015

First of all, we loved the staff...Christina, Jesse and everyone we met in the lobby or elevator. Everyone was friendly. (Please give the room attendants cooler uniforms for summer-they looked really hot but kept smiling and worked hard anyway.) our room was clean and beds comfy. We came to enjoy VA beach but also discovered that Chesapeake has a lot... More 

Was this review helpful? Yes
Karen V, General Manager at Courtyard by Marriott Chesapeake Greenbrier, responded to this review

Thank you for sharing your experience at the Courtyard Chesapeake Greenbrier through TripAdvisor.. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. I too believe we have the best staff in Chesapeake. We are in the process of looking into new cooler uniforms for the housekeepers this will make them... More 

Washington DC, District of Columbia
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 19, 2015

This is a great place to pit stop or for business, could be a nice respite in the winter since it has an indoor pool. We were here for a tournament and wanted to save some $$$ from staying on the beach, very glad we did and quite a bit of money we saved. Hotel was immaculate and the staff... More 

Was this review helpful? Yes 1
Karen V, General Manager at Courtyard by Marriott Chesapeake Greenbrier, responded to this review

Thank you for sharing your experience at the Courtyard Chesapeake Greenbrier through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Were happy you found the right price hotel to fit your family during the tournament. We are sorry to hear... More 

Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed June 9, 2015 via mobile

I really enjoy Marriotts, and this one did not let me down. Very comfortable, wonderful friendly staff. Very clean! Food a bit pricey, but delicious breakfast. Perfect martinis,and Starbuck's coffee. I will be back.

Was this review helpful? Yes
Karen V, General Manager at Courtyard by Marriott Chesapeake Greenbrier, responded to this review

Dear Lynn M, Thank you for sharing your experience at the Courtyard Chesapeake Greenbrier through TripAdvisor. We appreciate your feedback and are delighted to hear that you had a great stay. We are glad to hear you enjoyed you breakfast and after dinner cocktail. We take great pride in not only meeting, but exceeding your expectations. Thank you again for... More 

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