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Courtyard by Marriott Chesapeake Greenbrier

Certificate of Excellence
3.0 of 5
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1562 Crossways Blvd, Chesapeake, VA 23320
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Courtyard by Marriott Chesapeake Greenbrier
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Ranked #2 of 41 Hotels in Chesapeake
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 weeks ago
Miapr San Juan, Puerto Rico
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87 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Juan, Puerto Rico
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel has a great location in the Chesapeake area. The lobby comes with a bistro area that is good to have. The amenities of this hotel are very good having a indoor pool with Jacuzzi and a private patio area that you could relax have a beer and chill after a long day. The rooms comes with fridge and... More 

Was this review helpful? Yes
Karen V, General Manager at Courtyard by Marriott Chesapeake Greenbrier, responded to this review

Dear Maipar, Thank you for sharing your experience at the Courtyard Chesapeake to Trip Advisor. Its guest like you who help us give our future guest a true experience through your stay. We are so pleased you had a great stay and really enjoyed your bed and room with all the amenities. The staff will be delighted to hear that... More 

Georgia
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Pros: Quiet Location, quiet room, very clean room, friendly staff,comfortable beds, convenient to Greenbrier Mall and several restaurants. Paid for with Delta skymiles so not sure about value. Cons: Minor disappointment was no continental breakfast included - prices for breakfast,coffee,etc. relatively high

Was this review helpful? Yes
Karen V, General Manager at Courtyard by Marriott Chesapeake Greenbrier, responded to this review

Thank you for taking the time to fill out the survey on Trip Advisor. We are so happy you choose to stay with us during your graduation visit to Hampton Roads. We are convenient to the mall and lots of eaters to please everyone. We hope you had time to visit Chesapeake while you were here, there are great thing... More 

Orlando, Florida
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 24, 2015

Stay here often when visiting family in Chesapeake. Centrally located in southside Hampton Roads. Close to Greenbrier Mall and 10-12 minutes from airport depending on time of day. Super nice, attentive staff. Indoor pool is a welcome place to relax after a long day.

Was this review helpful? Yes 1
Karen V, General Manager at Courtyard by Marriott Chesapeake Greenbrier, responded to this review

Thank you for sharing your experience at the Courtyard Chesapeake through TripAdvisor.. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We are pleased that you come back to use each time you visit Chesapeake. Thank you for staying at the Courtyard... More 

Washington DC, District of Columbia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 20, 2015

First of all, we loved the staff...Christina, Jesse and everyone we met in the lobby or elevator. Everyone was friendly. (Please give the room attendants cooler uniforms for summer-they looked really hot but kept smiling and worked hard anyway.) our room was clean and beds comfy. We came to enjoy VA beach but also discovered that Chesapeake has a lot... More 

Was this review helpful? Yes
Karen V, General Manager at Courtyard by Marriott Chesapeake Greenbrier, responded to this review

Thank you for sharing your experience at the Courtyard Chesapeake Greenbrier through TripAdvisor.. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. I too believe we have the best staff in Chesapeake. We are in the process of looking into new cooler uniforms for the housekeepers this will make them... More 

Washington DC, District of Columbia
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 19, 2015

This is a great place to pit stop or for business, could be a nice respite in the winter since it has an indoor pool. We were here for a tournament and wanted to save some $$$ from staying on the beach, very glad we did and quite a bit of money we saved. Hotel was immaculate and the staff... More 

Was this review helpful? Yes 1
Karen V, General Manager at Courtyard by Marriott Chesapeake Greenbrier, responded to this review

Thank you for sharing your experience at the Courtyard Chesapeake Greenbrier through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Were happy you found the right price hotel to fit your family during the tournament. We are sorry to hear... More 

Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed June 9, 2015 via mobile

I really enjoy Marriotts, and this one did not let me down. Very comfortable, wonderful friendly staff. Very clean! Food a bit pricey, but delicious breakfast. Perfect martinis,and Starbuck's coffee. I will be back.

Was this review helpful? Yes
Karen V, General Manager at Courtyard by Marriott Chesapeake Greenbrier, responded to this review

Dear Lynn M, Thank you for sharing your experience at the Courtyard Chesapeake Greenbrier through TripAdvisor. We appreciate your feedback and are delighted to hear that you had a great stay. We are glad to hear you enjoyed you breakfast and after dinner cocktail. We take great pride in not only meeting, but exceeding your expectations. Thank you again for... More 

Majorca, Spain
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 7, 2015

I have stayed at this property several times and the service just keeps on getting better. I will continue to stay at this property for as long as I need to conduct business in Chesapeake. Customer service is fantastic

Was this review helpful? Yes 1
Karen V, General Manager at Courtyard by Marriott Chesapeake Greenbrier, responded to this review

Dear David A, Thank you for sharing your experience at the Courtyard Chesapeake Greenbrier through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued repet guest, your feedback will be shared with the team to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 4, 2015

As a platinum member always on the go, I never stay in one place long enough to have an employee or location make a memorable impact on my travel. The courtyard by Marriott Chesapeake Greenbrier, thanks to Colby, really stood out. Traveling with my family, we pit stopped on our way to the Outerbanks and it was a tremendous experience.... More 

Was this review helpful? Yes 1
Karen V, General Manager at Courtyard by Marriott Chesapeake Greenbrier, responded to this review

Dear John M, Thank you for taking the time to review your stay at the Courtyard Marriott in Chesapeake. I am glad to hear you enjoyed your stay with us. We are very lucky to have Colby as one of our great front desk agents, he is outgoing and always smiling. We are happy you and your family had the... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 2, 2015

This was a very nice hotel. The facility was clean and the staff went out of their way to greet and accommodate me. Really enjoyed my stay. Location was also great, plenty of stores and attractions near by.

Was this review helpful? Yes 1
Karen V, General Manager at Courtyard by Marriott Chesapeake Greenbrier, responded to this review

Dear Nomoreclarion, Thank you for your review on TripAdvisor . We appreciate your kind words about the hotel and agree that we have a great location. It's very convenient to be able to be so close to area shopping and restaurants. Thank you again and we hope to see you again next time you are in Chesapeake. More 

Fredericksburg, Virginia, United States
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 31, 2015

The staff here take pride in their hotel! From the welcome you receive from Stephanie and Colby to the service at the Bistro. Bistro menu has something for everyone. Egg white frittata with avocado- Yum! Rooms are clean and in good condition. Will definitely be back again.

Was this review helpful? Yes 1
Karen V, General Manager at Courtyard by Marriott Chesapeake Greenbrier, responded to this review

Thank you for taking the time to write a review for us. We are so happy you enjoyed your stay. Stephanie and Colby are great employees and always make our guest feel welcome, The Bistro has great food and we all have tried the Egg white frittata with avocado and agree it was yummy. We hope to see you again... More 

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