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Springhill Suites Chesapeake Greenbrier

Certificate of Excellence
3.0 of 5
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1446 Crossways Boulevard, Chesapeake, VA 23320
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Springhill Suites Chesapeake Greenbrier
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Ranked #11 of 41 Hotels in Chesapeake
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
Vixia Baltimore
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173 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Baltimore
Level Contributor
90 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here while traveling down the coast and it was pretty standard. Very clean and the staff was professional. I can't say anything really stood out as good or bad so I'd stay here again. The internet was free and pretty speedy, so that was a plus!

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lake Placid, United States
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Overall the hotel is nice but there is no jacuzzi next to the pool and the pool was very small. The televison stations were lousy and the reception was horrendous. The Staff was friendly and the facility was clean. There was a problem which the manager addressed. The location was good with easy access to the Interstate.

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Doylestown, PA
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here over the July 4th holiday for a family wedding. Staff is very friendly and everyone says hello to you. Hotel was crowded, but quiet, as least while we were there. Wifi never worked for us. Room was just ok and a little cramped for 5. Pull out couch was only fit for one of our little kids, which... More 

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Penny H, General Manager at Springhill Suites Chesapeake Greenbrier, responded to this review

Hello to our summer traveler, Thank you again for choosing our hotel for your recent stay while attending your event. Your feeback is truly valued and appreciated. Please know your information will be reviewed with our entire management team and we will take all of your comments into consideration as we work to resolve any challenges mentioned in your review..... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The bathroom had an awkward layout - one needed really long arms to reach the TP. The king bed had a bedside table on only side. The Internet was free and easy to access. There were limited plugs to use for charging phones and none by the bed. The TV reception was not good - many of the channels were... More 

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Penny H, General Manager at Springhill Suites Chesapeake Greenbrier, responded to this review

Hello valued customer, Thank you for taking the time tell us about your recent stay at our hotel. Please know we value your opinion and we use your feedback to consistently to improve our customer experiences. Please know your feedback will be taken into consideration as we move into our hotels first sixth year renovation this coming fall. Just another... More 

Las Vegas
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 20, 2015

We were in this area for a granddaughters dance recital. We had made reservations a couple of weeks ahead and were guaranteed an ADA room with a roll in shower. Marriott has always provided us with that type of room. This time we were given an ADA room with a tub. This doesn't work for us. We were told they... More 

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USA
Level Contributor
176 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed May 31, 2015

Stayed for 10 days recently and really not that impressed. Staff were polite and helpful, plus side. The negatives: For almost a week the tub and mirror were not cleaned. I asked for the tub drain be unplugged as I was standing in water most of the time, never happened. Mirror was cleaned once in a week and it was... More 

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Penny H, General Manager at Springhill Suites Chesapeake Greenbrier, responded to this review

Hello valued customer, Thank you for your feedback regarding your stay at the Springhill Suites. As we pride ourselves in providing memorable experiences, it is apparent that this experience did not measure up to our normal standards. The concerns you had are not typical of our hotel and we are truly sorry. We want you to know that we have... More 

Syracuse, New York
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 25, 2015

The outside was clean was well landscaped, the carpet down the hall looked new and the theme was modern and bright. The room was standard Marriott amenities. The conference room was directly below my room and the event speaker and music were pretty loud and I could hear it in my room. The event did not go so late and... More 

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Rollinsford, New Hampshire
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed May 22, 2015

Springhills are pretty consistant in providing a nice room at a good price. I was on work travel and got a room for 10 days at $1 above the per diem rate ($87). First room was above the function room and the sound came up through the air duct into the room. When I went to the desk about this,... More 

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Raleigh, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 18, 2015

Our experience here was absolutely horrible! We book a king room here through expedia. We get there and no king rooms are available. I ask for a luggage cart to take our things up to the room. We have a 6 month old so we have a ton of stuff, a crib, the baby carrier, 10 bags, etc. The front... More 

Was this review helpful? Yes 1
Penny H, General Manager at Springhill Suites Chesapeake Greenbrier, responded to this review

Hello Ms Cole, Thank you again for speaking to me regarding recent experience with us. Once again I do apologize for the inconvenience you experienced with the room and other challenges which are not typical at our hotel. We have reviewed these items with our entire team to ensure they are isolated and avoided in the future. Please know that... More 

Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 11, 2015

Nothing special about this hotel. The staff was friendly, but the room was somewhat dated and cramped. The pool seemed nice, but the elevators were slow and the breakfast was ordinary. There is nothing terribly wrong with this hotel, but there is no reason to rush back, either.

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Penny_Hunt, General Manager at Springhill Suites Chesapeake Greenbrier, responded to this review

Greetings valued guest, Thank you for taking the time to give us your feedback regarding your recent stay at the Springhill Suites in Chesapeake. It is only through valuable feedback such as yours that can continue to improve our product. At the Springhill, we strive to provide exceptional service to our guest. We were sorry to hear that your stay... More 

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