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All 40 Chesapeake hotels

Springhill Suites Chesapeake Greenbrier

3.0 of 5 Hotel   |   1446 Crossways Boulevard, Chesapeake, VA 23320
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Ranked #11 of 40 Hotels in Chesapeake
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Amyplusthree1234
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129 reviews from our community

Traveler rating
    70
    33
    18
    2
    6
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47
11
10
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed 3 days ago NEW

Staff was really nice too. Enjoyed our 1 night stay with our 2 toddlers. Just be careful at the pool. The floor is really slippery and my little guy fell. Would stay here again. Breakfast had a wide range of stuff.

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Gainesville, Virginia
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is located in an area with plenty of shopping and restaurant choices but the interstate is just an arms length away! Hotel staff was not very friendly. We are usually greeted as an Elite Marriott member and we were not. (No big deal but it wasn't the norm) When we got into our room it smelled like a... More

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Penny_Hunt, General Manager at Springhill Suites Chesapeake Greenbrier, responded to this review

Hello valued customer, Let me begin by thanking you for taking the time to tell us about your experience at our hotel. I was sorry to hear that all the service aspects where not as superior as we normally strive for them to be. Please know we appreciate you as a customer and we work hard to fix areas where... More

Senior Contributor
37 reviews 37 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This property is not up the the same standard as other SHS I've stay at recently. The check In experience was satisfactory but not welcoming, the room was clean and comfortable but my room was lacking shampoo, and the breakfast buffet was not kept stocked. I've stayed at the Fairfield just up the road and it outclassed this Spring Hill.

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Penny_Hunt, General Manager at Springhill Suites Chesapeake Greenbrier, responded to this review

Hello valued guest, As a frequent traveler, I wanted to say thank you for your feedback regarding your stay with us. You information is truly valued and appreciated. I am very sorry to hear that your arrival experience was not a perfect one. I am also sorry to hear that the breakfast was not stocked properly. We have often been... More

Houston, Texas
Top Contributor
55 reviews 55 reviews
38 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I'm not sure what's going on with the Marriott Brand but lately I have been getting the worst stays. Got to the hotel it was a old lady at the desk was on the phone. Took 10 min to say hello. There was a mother family behind me they have been waiting I don't know how long. But anyway she... More

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Penny_Hunt, General Manager at Springhill Suites Chesapeake Greenbrier, responded to this review

Hello frequent traveler, Thank you for taking the time to send us your feedback regarding your stay. I am extremely sorry that your stay was not up to par. Please know that this is not typical with our front desk staff and I can assure you immediate attention will be given to ensure this does not happen again in the... More

Rocky Mount, North Carolina
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

We chose to stay at the Springhill Suites recently for my birthday weekend. This was our first time staying at a Springhill hotel. This hotel was in a great location, close to the shopping center and restaurants, as well as close to the main highway. The room was a little smaller than our last stay at another Marriott hotel but... More

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SC
2 reviews
5 of 5 stars Reviewed August 2, 2014

We chose Springhill, Greenbrier as our hotel of choice for a recent family event in the Norfolk area. The convenience to restaurants, shopping and our events, were key considerations in our choosing Springhill. We were fortunate to have families from several states join us for a great weekend. The hotel staff ( sales, front desk, housekeeping and kitchen) were very... More

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silver spring, md
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 22, 2014

This hotel was not our first choice for the weekend, but it was ok. I went with my best friend and children for a beach weekend. We couldn't find an availability in Virginia Beach for the weekend so we opted to stay here. I'm use to having an oceanfront room and balcony so adjusting to having neither was hard, but... More

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Penny H, General Manager at Springhill Suites Chesapeake Greenbrier, responded to this review

Greeting Ms. Jackson, I wanted to thank you for taking time to give us the detailed feed back from your stay at the Springhill Suites in Chesapeake. We realize you have many choices , but we truly appreciate you trying our hotel as a alternative to staying on the beach. It is common that guests will chose to stay with... More

Lutherville, Maryland
Top Contributor
93 reviews 93 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed July 22, 2014

Warmly greeted by staff both visits and given treats upon check in. Honestly, the lobby decor clashes with my senses. Maybe it's me. The room was decent and comfortable. Linens plush. TV worked great and was located between the sitting and sleep areas. Yes, it has a swivel base. Bathroom was clean, but, there was mold in corners of tiles... More

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Penny H, General Manager at Springhill Suites Chesapeake Greenbrier, responded to this review

Hello Candy Man! The Springhill Suites and I would like to extend a warm thank you for your feedback and compliments regarding your stay with us. The team at the Springhill strives to ensure that all aspects of our guests needs are met, we always want you to feel like your at home. We are glad you enjoyed the bacon,... More

Kennesaw
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 10, 2014

I stayed here for 4 days in the latter part of June. I like staying at Marriott properties, but this was the first time for a Springhill Suites. Probably the last time! Unfortunately my stay was not pleasant due to continued housekeeping issues. The room was not cleaned appropriately. I did inform the front desk of the issues on 2... More

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Penny H, General Manager at Springhill Suites Chesapeake Greenbrier, responded to this review

Greetings Valued Guest, Thank you again for sharing your feedback with us in regards to your stay. As mentioned before, it is not common that we have concerns with our housekeeping staff, but in the event that something does goes wrong, you can be sure we will make it right as quickly as possible. The staff and I appreciate your... More

Johns Creek, Georgia, USA
Top Contributor
61 reviews 61 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed May 30, 2014

I was traveling with my wife and five year old for a two night stay in the Va. Beach/Chesapeake area for a family event. I chose this proerty based upon proximity to my parent's home, the fact that it had suites and the reviews. I was really dissappointed, however. When we travel with our son, we like to have suites... More

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Penny H, General Manager at Springhill Suites Chesapeake Greenbrier, responded to this review

Hello valued guest, Thank you for your feedback regarding your recent stay at our facility. Although SpringHill Suites is a fairly new concept which has a lot of great benefits for a wide range of people, I do understand that it 's design might not be suited for everyone. As you mentioned, there are other Marriott brands that provide a... More

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Additional Information about Springhill Suites Chesapeake Greenbrier

Address: 1446 Crossways Boulevard, Chesapeake, VA 23320
Phone Number:
Location: United States > Virginia > Chesapeake
Price Range (Based on Average Rates): $
Hotel Class:3 star — Springhill Suites Chesapeake Greenbrier 3*
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Also Known As:
Springhill Suites Chesapeake Greenbrier Hotel Chesapeake

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