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All 33 Charlottesville hotels

Hilton Garden Inn Charlottesville

3.0 of 5 Hotel   |   1793 Richmond Road, Charlottesville, VA 22911
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87%
Ranked #7 of 33 hotels in Charlottesvill...
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Don W Fairfax, United States
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405 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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English first
Fairfax, United States
1 review
3 of 5 stars Reviewed yesterday NEW

Staff member did not fully listen to customer issues brought to front counter. Two of three issues never addressed properly, thus visit was not much fun. More training and less construction debris in area would have allowed a better experience.

Review collected in partnership with Hilton Garden Inn

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Tampa, Florida
Contributor
14 reviews 14 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Hilton Garden Inn is a gorgeous hotel with friendly and obliging staff. 10 minutes to downtown, but still on the fringe of the city, its location provides first class access to Charlottesville. We booked here in search of quick proximity to Monticello, which it offers in spades! My only complaint was ongoing construction at the hotel (which we were... More

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Hopton
Top Contributor
59 reviews 59 reviews
31 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We were checked in by the manager Eric who was very helpful and very professional. The room was clean but very ordinary, nothing special for a Hilton hotel. We always stay at the Hilton in Albany, NY and this Hilton does not hold a candle to that one. We ate dinner in the hotel and the service was terrible. We... More

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Kresgeville, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed at this Garden Inn for 3 nights while we were in Charlottesville. It was absolutely beautiful. The only negative was the construction being done while we were there. Fortunately, it was not noisy at all and didn't really bother us. The staff was nice and the room was clean and comfortable. We loved the grounds.... More

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wv
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

First, they are renovating the lobby area so you really can't say anything about that. It looks like it is going to be great once it is done. They have found the key to success and that is customer service. Every single person we came into contact with bent over backwards to help us. We accidentally left a bag outside... More

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Columbia, United States
1 review
2 of 5 stars Reviewed 1 week ago

So disappointed as a long time Hilton person, this hotel was not guest friendly including making two reservations, not having internet running correctly and not being able to check us in but checking in all other guests at same time.

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1 review
5 of 5 stars Reviewed 1 week ago

great property. excellent location. staff superb. beautiful grounds and really enjoyed view of mini-lake with fountain and lovely pair of swans we nicknamed TJ and Martha for the Jeffersons. Hotel was undergoing major renovation but almost complete with smashing new look. clean ,comfortable and close to all.

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Chesapeake, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Staff friendly and efficient. Right off the interstate so easy to get to where we were going. Very nice walking area outside the hotel with paths around ponds. Able to relax outside. Hotel under remodeling so did not look that nice inside, but room was nice with quick internet access. The only problem was the tiolet paper was not hung... More

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Eric P, General Manager at Hilton Garden Inn Charlottesville, responded to this review

Thanks for you kind review of our hotel, we are glad that you were able to enjoy the tranquil setting around our property and we're very excited to get trough this renovation period and enjoy our beautiful new additions which will also include more comfortable and inviting outside areas to relax and enjoy the Central Virginia vistas. More

1 review
1 of 5 stars Reviewed 2 weeks ago

Intensive construction in lobby delayed check-in. In room wifi did not work as advertised. Dusty hallways and corridors and un advertised elevator shut downs meant for arduous fourth floor walkups. All this with absolutely no price breaks. Terrible stay!

Review collected in partnership with Hilton Garden Inn

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Eric P, General Manager at Hilton Garden Inn Charlottesville, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel and your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give... More

Yadkinville, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The staff was very attentive. The food for dinner & breakfast was very good. They are still doing renovations but appear to be almost finished. It is very nice. The room was very clean & comfortable beds. The negative thing was hairs on the bath towels & washcloths.We did not use the pool but it looked very clean & had... More

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Additional Information about Hilton Garden Inn Charlottesville

Address: 1793 Richmond Road, Charlottesville, VA 22911
Phone Number:
Location: United States > Virginia > Charlottesville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Charlottesville 3*
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Also Known As:
Hilton Garden Inn Charlottesville Hotel Charlottesville
Charlottesville Hilton Garden Inn
Hilton Charlottesville

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Business Hotel in Charlottesville #5 Romantic Hotel in Charlottesville #6 Family Hotel in Charlottesville
Hotel Class
Number of rooms
124

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