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La Quinta Inn & Suites Charlottesville

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1803 Emmet Street N, Charlottesville, VA 22901 (Formerly Comfort Inn University)
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1 room 1 adult
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La Quinta Inn & Suites Charlottesville
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154 Reviews from our TripAdvisor Community

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Durham, North Carolina
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 10, 2015

So my boyfriend and I stayed here recently for his friends wedding, and it was an okay stay. Definitely not the best stay at a comfort inn, only because they were under major construction and when I mean major it was major. I understand hotels and renovation my family is in the same business, but it was bad. I mean... More 

Helpful?
Thank bn n
Sarah H, Guest Relations Manager at La Quinta Inn & Suites Charlottesville, responded to this review

Thank you for taking the time to provide us with candid feedback regarding your experience. We strive to provide each of our guests with an excellent stay and we are sorry to hear that we fell short of this goal during your stay. While we are very excited about the ongoing upgrades throughout the hotel, we are working hard to... More 

Salem, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 15, 2015

This is probably one of the worse hotels I have ever stayed in. When we arrived the lobby and entire place had a damp and musty smell. Paint was chipped in numerous places. We went up to our room only to find out it was already occupied. When we told the front desk, eyes were actually rolled. We finally walked... More 

Helpful?
1 Thank 88Guest88
Sarah H, Guest Relations Manager at La Quinta Inn & Suites Charlottesville, responded to this review

While it is disheartening to have failed to meet your expectations, we appreciate the opportunity to express our sincere apologies for your disappointing stay. Your comments have been addressed internally as well as being escalated to the corporate team. We appreciate your feedback and will certainly utilize it to improve future guests’ experience. More 

Travelers are raving about these Charlottesville hotels

Winston Salem, North Carolina
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed October 14, 2015

The staff in this hotel were wonderful! Each time I returned Tiffany at the front desk asked how my day went and if I needed anything. She was professional, kind and attentive to the hotel guests. My room was very clean but dated. I was told they are starting renovations this week, though. I would stay here again renovations or... More 

Helpful?
Thank BeebsandBess
Sarah H, Guest Relations Manager at La Quinta Inn & Suites Charlottesville, responded to this review

Thank you for taking the time to share your recent experience and thank you for your kind compliments to our staff. We are indeed undergoing a a number of improvements to ensure the best possible stay for our valued guests and we do hope that you will return to visit us again after the work is completed. In the meantime,... More 

Baton Rouge, Louisiana
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed October 11, 2015

We needed to spend one night in Charlottesville before moving to our VRBO rental. There were literally no rooms available - only rooms at Comfort Inn University. I'll begin by saying I've never stayed in such a downtrodden hotel in my life. I can't imagine how reviewers actually gave this hotel any rating above poor. The desk clerk for check... More 

Helpful?
1 Thank Suegailk
Sarah H, Guest Relations Manager at La Quinta Inn & Suites Charlottesville, responded to this review

Thank you for being our guest and for your candid feedback of your experience. While it is never easy to hear that a guest has encountered disappointments during their stay, we appreciate all feedback as it can help us to improve for future guests. We have taken your comments to heart and are making adjustments to ensure a better experience... More 

Bozeman, Montana
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed October 3, 2015

This is by far the worst Comfort Inn I have stayed in. The negativity started almost right away. Somebody in the hotel parking lot was racing a remote controlled car around the hotel parking lot and it sounded like a chain saw. After getting all of our stuff in the room, I noticed that all around the room on the... More 

Helpful?
1 Thank Jim C
Sarah H, Guest Relations Manager at La Quinta Inn & Suites Charlottesville, responded to this review

Please accept our sincere apologies for the disappointments you encountered during this stay. It is our goal to improve whenever presented with the opportunity to do so and we have taken your feedback to heart to ensure a superior experience for future guests. The severe weather during your stay did create a number of unforeseen issues and we are truly... More 

Clearwater, Florida
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed September 13, 2015

My Wife and I came to Charlottesville for our Nephews Wedding and our Brother-in-law booked everybody in the Comfort Inn University. I don't like beating down a place and they know a lot of things need fixing there.My Wife saw two men with the plans to do just that. If we ever come back to Charlottesville in the future we... More 

Helpful?
Thank stephen c
Sarah H, Guest Relations Manager at La Quinta Inn & Suites Charlottesville, responded to this review

Thank you for your candid feedback of your recent stay. We truly appreciate your high marks for Service and Location. We do indeed have a number of upgrades and improvements in the works for our hotel in the coming weeks and we are thrilled to know that you plan to give us another try when your travels return you to... More 

Cockeysville
Level Contributor
88 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed September 13, 2015

It was difficult to find off of Route 29 north, difficult to go north of Charlottesville, lots of road construction by VDOT impairs your ease of travel. I would have tried Comfort Inn Monticello had I known about all this construction. Staff is really good, lots of VDOT personnel stays there, small breakfast room areas. I ate grits, banana, brought... More 

Helpful?
Thank Joyce19561111
Sarah H, Guest Relations Manager at La Quinta Inn & Suites Charlottesville, responded to this review

Thank you for choosing Comfort Inn University for your Charlottesville stay and thanks for taking the time to provide us with feedback on your stay. We truly appreciate your high marks and kind comments for Service and Value. I do apologize for any inconvenience you encountered with the road construction near the hotel. We hope it will be completed by... More 

Ayr, Scotland
Level Contributor
71 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed September 12, 2015

A bit dated but a good size room as was the bathroom. Clean but smell of dampness and would not have wanted to e there more than one night. Breakfast was basic but adequate. Wifi was fine. Little I can add but just one of those nondescript motels. If you need a cab, get Mario - a terrific guy, nothing... More 

Helpful?
Thank Craig J
Sarah H, Guest Relations Manager at La Quinta Inn & Suites Charlottesville, responded to this review

Thanks for you feedback on your stay with us. We strive to provide our guests with a great stay that exceeds their expectations. We are planning some upgrades in the very near future that we think will exceed your expectations on your next stay and we look forward to sharing them with you. We look forward to your next visit! More 

1 review
5 of 5 stars Reviewed September 3, 2015

the front desk service is not only great, its good on the eyes too, Sherry was more than helpful with anything i asked of her, as were the other ladies that im sorry to say i didnt get their names. will start staying there rather than the one across the street

Helpful?
Thank John O
Sarah H, Guest Relations Manager at La Quinta Inn & Suites Charlottesville, responded to this review

Thank you for being our guest and thank you for your 5-bubble review of your stay. It is great to hear that you received great service during your stay and we appreciate your high marks for Sleep Quality and Value as well. We look forward to your next stay and hope to always exceed your expectations. More 

Orange, Virginia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 28, 2015

Checking in as late as we did, I didn't expect anything but my room keys and a bed. I got the rudest night clerk I've ever seen in my life. She was training a new employee & the new employee was very cheery & perky. The actual clerk had the personality of a wet mop. She had a ghetto attitude... More 

Helpful?
1 Thank TheComedian823
Sarah H, Guest Relations Manager at La Quinta Inn & Suites Charlottesville, responded to this review

While it is very challenging to hear that a guest's stay fell below our typical high standards for the hotel, feedback from our guests is invaluable in helping us to ensure that future guests do not encounter the same concerns. Your comments have been addressed internally as well as being escalated to the corporate team. We appreciate your feedback and... More 

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