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All 33 Charlottesville hotels

Comfort Inn University

2.0 of 5 Hotel   |   1803 Emmet Street N, Charlottesville, VA 22901
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Comfort Inn University
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58%
Ranked #25 of 33 hotels in Charlottesvill...
A recent review
3 of 5 stars Reviewed May 29, 2014
Weezulman Salisbury, Maryland
  • Overview
  • Reviews (114)
  • Photos (23)
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  • Room tips (14)
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114 people have reviewed this hotel

Traveler rating
    31
    33
    27
    11
    12
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40
24
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23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
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English first
Shanghai, Shanghai, China
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This motel cost the same as many upmarket motels, but did not meet expectations. They were in the process of renovating, which is a good thing, but the first room we were given had mattresses that made a crinkling sound every time you would turn over. We asked for a different room and the staff obliged. However, in this room... More

Was this review helpful? Yes
Salisbury, Maryland
Top Contributor
91 reviews 91 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed May 29, 2014

Needed a last minute reservation during Memorial Day weekend, stopped in here. Seemed a bit pricey for the place, but everything was in order that we needed. Quiet location off the road. The Holiday Inn next door had better rates but was booked when we tried to locate a room.

Was this review helpful? Yes
Sarah H, Guest Relations Manager at Comfort Inn University, responded to this review

Thank you for staying at the Comfort Inn University during your recent visit to Charlottesville. We are pleased that we were able to accommodate your last minute reservation and that you enjoyed our quiet location. We hope that you will choose to stay with us again the next time your travels bring you to our area. More

Virginia Beach, Virginia, United States
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 13, 2014

Stayed for two nights at the Comfort Inn. Although I think it was rather expensive even with an AARP discount, the rooms are very nice and clean as was the bathroom. Decent breakfast and convenient driving to UVA or the downtown area. The 'gym' was horrible. Bike, elliptical and treadmill. They should do more with that. The pool is small... More

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at Comfort Inn University, responded to this review

Thank you for being our guest and for taking the time to share your experience with other travelers. We appreciate your comments on our clean, well-appointed rooms, complimentary hot breakfast buffet, friendly staff and convenient location. We hope that your next visit will come at a time when you can take advantage of our pool. We are mindful of your... More

Maine
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 3, 2014

This is a stately hotel with comfortable accomodations. We stopped on a trip home from Florida. The only negative comment I could make about the room was that the lighting was poor. There was a table lamp on the nightstand between the beds, and one floor lamp near the desk. After dark it did not give a lot of light... More

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Sarah H, Guest Relations Manager at Comfort Inn University, responded to this review

It is always a pleasure to receive positive feedback and we appreciate you taking the time to share yours. Although we are sorry to hear the lamp was too dim for your preference, we are glad the room was otherwise comfortable and clean. We are also glad to hear that you enjoyed our high-speed Internet connection and complimentary breakfast buffet.... More

Fredericksburg, Virginia
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed March 13, 2014

The hotel was nicely situated near the University of Virginia where I had business. The staff was very friendly and check-in was easy. The room was comfortable. I had two problems! The first was the hot breakfast. The hot breakfast did not have any breakfast meat just eggs. One of the reasons I book this hotel was to avoid having... More

Was this review helpful? Yes 1
Sarah H, Guest Relations Manager at Comfort Inn University, responded to this review

Thank you for choosing us for your overnight accommodations while working at the University of Virginia. I am glad to hear you were comfortable during your stay. I would like to apologize for the disappointments that occurred during your stay. Our complimentary breakfast buffet does include a breakfast meat each day. On the day of your stay, the offering was... More

Ashburn, Virginia
Contributor
17 reviews 17 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 9, 2014

Overall the hotel itself is nice. However we experienced a few problems from check in until check out. When we checked in all was fine, until we opened the door of our room to find a queen bed rather than the King room we had confirmation of. Luckily even though the hotel was sold out we were able to move... More

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Sarah H, Guest Relations Manager at Comfort Inn University, responded to this review

We would like to thank you for taking the time to share your experience with the TripAdvisor community. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Please accept my apologies for the disappointments that occurred during your stay, especially for the lack of... More

Washington Grove, MD
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 4, 2014

I was going to a hockey tournament with my son and booked the hotel. I was looking for a reasonably priced hotel with breakfast included and wi-fi! That's it! O and a couple of beds! upon check in I was given a room that was already occupied by someone else. We went to the front desk and the nice clerk... More

Was this review helpful? Yes 1
Bedford, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 23, 2014

Visited Charlottesville for the weekend with a friend. Comfort Inn on Emmett St. was a pleasant surprise. Older hotel but comfy beds, clean and quiet room, nice basic breakfast, and wonderful staff. Special recognition to Joyce and Laura for helping a lost guest get there (that includes patience since I had to call four times). All front desk staff were... More

Was this review helpful? Yes 2
Sarah H, Guest Relations Manager at Comfort Inn University, responded to this review

Thank you for letting us know how much you and your friend enjoyed your recent stay at our property! Our entire team, especially Joyce and Laura, will be delighted to hear such positive feedback. We set high standards for product, service and cleanliness and it is very gratifying to hear that we met those standards during your stay. On behalf... More

Lancaster, PA
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed October 28, 2013

After reading some reviews I was concerned about the cleanliness but I found it acceptable. Yes there were some stains on the carpet, and some minor repair issues in the bathroom (caulking issues, etc) - however I would stay there again. The bedding was clean and I think if they just steam cleaned the carpets this would have been a... More

Was this review helpful? Yes 3
Sarah H, Guest Relations Manager at Comfort Inn University, responded to this review

Thank you for taking the time to share your review of your recent stay. We always like to hear that a guest would return for another visit! We have shared your comments with our housekeeping and maintenance team on the few issues you noted. We have recently focused our efforts on ensuring that our housekeeping room inspection procedures are diligently... More

Philadelphia, Pennsylvania
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed October 27, 2013

We stayed there in October 2013. The staff was nice, the location good. The room was Disgusting. I will update with photos. First thing you see is the carpet. Dark foot prints and black mold. We kept our shoes on and slept with socks in case we had to get up in the middle of the night. The carpet was... More

Was this review helpful? Yes 3
Sarah H, Guest Relations Manager at Comfort Inn University, responded to this review

It is never easy to hear that we have not met a guest's expectations and failed to meet our own internal high standards for guest satisfaction. Your comments have been taken very seriously and have been addressed with the staff at the hotel. Please know that we have recently brought in a new management team that is very committed to... More

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Additional Information about Comfort Inn University

Address: 1803 Emmet Street N, Charlottesville, VA 22901
Phone Number:
Location: United States > Virginia > Charlottesville
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn University 2*
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Amenities

Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
64

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