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Sleep Inn & Suites Monticello

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1185 5th St. SW, Charlottesville, VA 22902
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Sleep Inn & Suites Monticello
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159 Reviews from our TripAdvisor Community

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Eaton
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice place right off I 64. Clean, comfortable and good buffet breakfast. Denise at front desk is pleasant, upbeat and very helpful. Elevators for 2nd and 3rd floors, 2 queen suite nice size room and bath. Nice value for price.

Helpful?
Thank Jean A
Theresa H, General Manager at Sleep Inn & Suites Monticello, responded to this review

Thank you for such great feedback! The staff and myself thank you for your kind comments. More 

Bristol, Virginia
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed January 8, 2016 via mobile

My son had a dr appt at UVA. It was our first time in the area and we chose this hotel on a whim. We were pleased with our stay. We mentioned our dr appt and was given a discount for our stay. Very nice surprise. The room was cleaned and the beds were comfortable. Breakfast was good! Free too!... More 

Helpful?
Thank bkphipps4
Theresa H, General Manager at Sleep Inn & Suites Monticello, responded to this review

Thank you for taking the time to leave feedback. We are delighted you enjoyed our great breakfast! We hope to see you the next time you visit UVA. More 

Trenton, Canada
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 31, 2015

We stopped here on our way to Myrtle Beach this year. It was awesome and the staff were just wonderful. The night girl was just so helpful and gave us a discount as well!! In the morning before we left we ate breakfast at their buffet! It was just great, everything was hot and fresh. They really pay attention to... More 

Helpful?
Thank marcia431
Theresa H, General Manager at Sleep Inn & Suites Monticello, responded to this review

On behalf of the entire staff here at the Sleep Inn & Suites Monticello thank you for taking the time to fill out our survey and for leaving such kind comments. I am thrilled to read that you enjoyed the hot breakfast buffet, spacious, clean rooms right down to the amazing staff! We look forward to seeing you the next... More 

1 review
4 of 5 stars Reviewed December 20, 2015

The Hotel Room was very clean, the Breakfast Buffet very good and the staff was very friendly. Denise at the front desk was very friendly and helpful with our rewards program. The location is perfect for visiting the attractions in Charlottesville.

Helpful?
Thank Mike D
Theresa H, General Manager at Sleep Inn & Suites Monticello, responded to this review

Thank you for taking the time to write about your recent stay with us. I was so delighted to read that you found our staff to be friendly and helpful. That is a must in the hospitality industry! We look forward to seeing you again the next time you are in Charlottesville. More 

new market va
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 4, 2015 via mobile

Stayed at this hotel before and everything was ok problem was rally picked it this time really needed to destess in hot tub .would have been nice to let you know they are down for maintenance should have that told with reservation

Helpful?
1 Thank tammydei8
Theresa H, General Manager at Sleep Inn & Suites Monticello, responded to this review

Thank you for contacting us regarding your recent stay. Please accept our sincere apology regarding the pool and spa remodel that occurred during your stay. I am happy to let you know it has been completed. We hope to see you the next time you are in the area! More 

Long Island, New York
1 review
1 of 5 stars Reviewed December 1, 2015

Booked two rooms for family. One room had a strong vanilla smelling deodorizer smell. Later we figured out the reason when the toilet overflowed and flooded the room. We called the desk to send someone to stop the water but were told to come down and they would give us a new room. Water flowed out the door across the... More 

Helpful?
Thank tfitz2015
Theresa H, General Manager at Sleep Inn & Suites Monticello, responded to this review

Thank you for taking the time to share your feedback from your most recent stay. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. It is through guest feedback such as yours that we can continue to enhance and improve upon our Choice experience for all of our guests.... More 

Kingsport, Tennessee
Level Contributor
85 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed November 25, 2015

We stayed here to extend our vacation in the area so we could go to the downtown area of Charlottesville to shop and have lunch. We also toured the U. Va Campus area by car. Our room was clean and the beds were comfortable. The breakfast has a few hot items, but mostly continental style offerings. They have a small... More 

Helpful?
Thank Sharon P
Theresa H, General Manager at Sleep Inn & Suites Monticello, responded to this review

Thank you so much for taking the time to leave feedback. I know how exhausting it can be when you're traveling so I am thrilled to hear that you were able to relax and enjoy our hotel. We hope to see you again in the future! More 

Israel
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed November 8, 2015

Good place to stay to visit Monticello and other local attractions. Hotel clean, room well-appointed and spacious. Good bathroom. Particular strong WiFi. We would stay here again. Apart from visiting Monticello (Jefferson) and Ash Lawn Highland (home of James Monroe), on the way to Charlottesville we took the scenic Route 20 and visited Montpelier, home of James Madison; this is... More 

Helpful?
Thank PeathTikvaTraveller
Theresa H, General Manager at Sleep Inn & Suites Monticello, responded to this review

On behalf of the entire staff here at the Sleep Inn & Suites Monticello thank you for taking the time to fill out our survey and for leaving such kind comments! I am thrilled to read that you enjoyed everything from our indoor heated pool, free hot breakfast, great Wi-Fi and spacious, clean rooms right down to the amazing staff!... More 

1 review
5 of 5 stars Reviewed November 6, 2015

The staff was amazing. Denise, the front desk receptionist was extremely helpful in every way. Always a smile on her face!!!! We stayed there for a family wedding, and had flyers that needed to go to all the attending parties. No problem, everything was taken care of. Needed to have a larger room for breakfast, no problem, (for a slight... More 

Helpful?
Thank Barbara M
Theresa H, General Manager at Sleep Inn & Suites Monticello, responded to this review

Thank you for your kind comments regarding the service you received from our Front Desk Guest Service Agent! We pride ourselves on superior customer service and I am glad to see that Denise went above and beyond to make your stay more comfortable. I'll be sure to share your feedback with them and their supervisors! More 

Indianapolis
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed November 3, 2015 via mobile

We were able to enter, exit pretty easily. Breakfast very basic. Gym was a bad joke. A few cheapo treadmills, and broken down universal machine. Photos make room look much larger than it is, and place looks older and more worn than photos. Staff not particularly helpful or friendly. However, was safe, quiet and bed was comfortable enough.

Helpful?
Thank Alre83
Theresa H, General Manager at Sleep Inn & Suites Monticello, responded to this review

Dear Alre83, Thank you for taking the time to write a review on TripAdvisor. We truly appreciate your open and honest feedback about your experience at our hotel. Your satisfaction and well-being are of most importance to us. I want to apologize for not meeting your expectations on our gym, rooms, and breakfast options. More 

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