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Doubletree by Hilton Charlottesville

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990 Hilton Heights Road, Charlottesville, VA 22901
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Doubletree by Hilton Charlottesville
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Doubletree by Hilton Charlottesville
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841 reviews from our community

Traveler rating
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    150
    79
    38
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
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There are newer reviews for Doubletree by Hilton Charlottesville
See the most recent reviews
New York City, New York
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 19, 2013

Had a room with 2 Beds - supposed to be Queens, they are barely more than twins. Small room. A/C unit was a wall unit and LOUD. Did not cool room, even after a service call at 1am. Never again, hotel is overpriced and rated way to high. Deserves 2 stars at best.

Was this review helpful? Yes
Emily D, Portfolio Reputation Manager at Doubletree by Hilton Charlottesville, responded to this review

Bokat, Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. I would like to truly apologize for the missed opportunities you experienced during your stay. We strive to exceed the expectations of... More 

Brooklyn, United States
1 review
4 of 5 stars Reviewed August 19, 2013

While travelling we needed a place to stay overnight. It was comforting to stay at the DoubleTree because you know the quality of the Hilton Brand. Everything was as you'd expect and we were pleased to get a good night's rest. We appreciated the late checkout as well.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Emily D, Portfolio Reputation Manager at Doubletree by Hilton Charlottesville, responded to this review

Darryl, Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. Travel can be very stressful, and we are pleased to provide you with a consistent and comfortable oasis. We... More 

Bowie, MD
Contributor
14 reviews 14 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 18, 2013

Hilton has a very nice hotel in the Doubletree at Charlottesville, VA. Located about 5 miles north of Charlottesville proper, the Doubletree is convenient for travellers heading south on VA Route 29. Travel time by car is about 2 1/2 hours from DC. Located near several vineyards, you actually pass a couple on the way, and near several antique shops/malls,... More 

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Emily D, Portfolio Reputation Manager at Doubletree by Hilton Charlottesville, responded to this review

Chris, Thank you for taking the time our of your day to share your detailed review of your most recent visit with us. I am glad that the distinctive amenities, convenient location, and executive lounge help to enhance your visits while you are on the road. We truly value your input and very much rely on you, our guest, to... More 

Blacksburg, United States
1 review
5 of 5 stars Reviewed August 18, 2013

Doubltree was wonderful! They made my daughter feel very special for her birthday trip (she's 9) and that made such a difference. The room was in great condition and we were very comfortable! The pool was a nice bonus after our concert. She was very excited to get to swim at midnight!

Review collected in partnership with DoubleTree by Hilton

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Emily D, Portfolio Reputation Manager at Doubletree by Hilton Charlottesville, responded to this review

Erin, On behalf of our entire staff, thank you so much for your kind review. I am pleased that you were able to join us for such a special birthday celebration! We certainly do strive to provide all of our guests with the level of service that you described you received during your stay. I am glad that the quality... More 

Portland, Oregon
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed August 15, 2013

We had just finished touring Monticello and hadn't reserved a hotel for the night. I called around and this hotel offered the best price. We drove over to take a look before giving our cc #. The staff were so accommodating and kind right from the start. The room was clean, the king bed very comfortable (pull out couch not... More 

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Emily D, Portfolio Reputation Manager at Doubletree by Hilton Charlottesville, responded to this review

Its a small world to me, Thank you for choosing us as your hotel of choice during your last visit. It was a pleasure to have you and your family at our hotel. We are so delighted to hear you had a pleasant stay and that you enjoyed the hotel with all of its distinctive amenities like the pool and... More 

saint Louis, United States
1 review
5 of 5 stars Reviewed August 15, 2013

This is my second visit to this hotel. It was initially chosen for its location, but I am impressed by its staff and physical plant. The hotel is a little hard to find (tucked off US 29), but parking is good, the lobby is inviting and the rooms are well maintained. The gift shop has some supplies, but some local... More 

Review collected in partnership with DoubleTree by Hilton

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Emily D, Portfolio Reputation Manager at Doubletree by Hilton Charlottesville, responded to this review

Robert, Thank you for taking the time to share your positive feedback regarding your recent stay with us. Our goal is to provide superior service and accommodations to each and every guest that stays with us , and it’s always great to hear from our guests on how we’re doing. Thank you for the suggestion about local items in the... More 

Chesterfield, VA
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 14, 2013

The staff at this hotel is wonderful and they really make it enjoyable.They go out of their way to make sure you are comfortable and happy with your stay. Having dogs there is great and the cookies are amazing !

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Emily D, Portfolio Reputation Manager at Doubletree by Hilton Charlottesville, responded to this review

Wemyss98, Thank you for taking the time to share your comments about your recent visit. I am pleased that we were able to create a warm and welcoming environment for you and your four-legged family. We understand how many people consider their pets when they travel and work our hardest to ensure that each guest received the cleanest of rooms... More 

North Chesterfield, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 12, 2013

I always enjoy staying at the Doubletree in Charlottesville. The rooms are clean and comfortable, the food is good and the staff is excellent. The restaurant on premises is very good, too. I like the location. I've stayed there multiple times and had an equally good experience each time.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Emily D, Portfolio Reputation Manager at Doubletree by Hilton Charlottesville, responded to this review

Sally, Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. We try to make everyone’s visit memorable by providing the best comfort, the friendliest service, and the best of... More 

031397
Top Contributor
146 reviews 146 reviews
31 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed August 11, 2013

Loved the cookies at check-in, wish I had milk. The room was nice although I thought the bathroom was on the small side. Towels were good. The room was clean and large.I could hear the guy next door coughing, I don't know if he was a loud person or the walls were thin. Didn't hear the other neighbor. The hot... More 

Was this review helpful? Yes
Emily D, Portfolio Reputation Manager at Doubletree by Hilton Charlottesville, responded to this review

kpocampo, Thank you for taking the time to share your feedback regarding your most recent stay at our hotel. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. I am pleased that your stay started off well with the Doubletree Cookie and continued in your spacious room. I regret... More 

Chesapeake, United States
1 review
5 of 5 stars Reviewed August 11, 2013

Wonderful. Staff was great and very helpful. Breakfast was great both mornings. Did not use for dinner, already had plans. Room was great and bed was the best ever. Workshop rooms great and very helpful staff.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Emily D, Portfolio Reputation Manager at Doubletree by Hilton Charlottesville, responded to this review

Glenda F, Thank you very much for sharing your wonderful experience at our hotel with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re doing. I am pleased that your experiences with our food as well as the workshops helped to enhance your... More 

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