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All 33 Charlottesville hotels

Doubletree by Hilton Charlottesville

3.5 of 5 Hotel   |   990 Hilton Heights Road, Charlottesville, VA 22901
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68%
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
Robert D Centreville, United States
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571 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • German first
  • Any
English first
Centreville, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Wonderful hotel overall .. but 'small items' they need to get fixed: directions lack for the last 1/4 mile; shower drains very slowly (water to ankle for 8-10 minute shower); phone didn't work, seemed stuck and many buttons did not depress. At checkout they were pleasant but did not seem to care about the issues.

Review collected in partnership with DoubleTree by Hilton

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Charlottesville, Virginia
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Yes, I'm an Eloise, a lover, as she was, of really good hotels. The Doubletree in C'ville is one of those. My car dealer and car service central, Brown's, is nearby. Sam's Club is sandwiched in between. You could stop and think for a moment about that location, maybe not so good, maybe not as good as the Omni downtown... More

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Chartlottsville, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Very nice staff. did everything they could to make our stay comfortable. The shower did not work in our room, but they gave us a free breakfast. Nice touch at the end when leaving the hotel warm cookies. I would stay there again and hope my shower works.

Review collected in partnership with DoubleTree by Hilton

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Augusta, United States
1 review
5 of 5 stars Reviewed 1 week ago

I enjoyed this hotel. The room was comfortable; wifi was good; food was good; Harry and Puneet at the bar were great. I never had to wait for the elevator. Parking was self-parking and not hard to find a space. Lots of restaurants close by, but the hotel's food was good too. I had stayed in Cville once before at... More

Review collected in partnership with DoubleTree by Hilton

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Emily D, Portfolio Reputation Manager at Doubletree by Hilton Charlottesville, responded to this review

Andrew, On behalf of our entire staff, thank you so much for your kind review. We were truly humbled by your gracious comments regarding our hotel service team. All of the staff takes great pride in knowing that their hard work and dedication is making a difference to our guests; I will be sure to recognize the people you mentioned... More

Odenton, MD
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great hotel and service. Rooms are large and clean. Actually checked in while room was being cleaned AND sanitized. Front desk more than apologetic and immediately changed room without even a issue being raised. Beautifully decorated. Indoor, clean pool visible from lobby overlook. Minutes from UVA and downtown Charlottesville. Full shopping area nearby.

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Emily D, Portfolio Reputation Manager at Doubletree by Hilton Charlottesville, responded to this review

Greg, Thank you for taking the time to share your comments about your recent stay with us. I am so pleased that you found the location to be perfect for your visit. I regret that your check-in was interrupted, but am pleased that our staff was able to recover flawlessly. We look forward to welcoming you back again soon. Enjoy... More

Prince George, United States
1 review
2 of 5 stars Reviewed 1 week ago

The first night stay we had the fire alarm go off two times. On our last night there we had placed our breakfast order on the door and selected a time for it to be delivered. After an hour past due I called and was told it was on the way up. 15 minutes after that I had a knock... More

Review collected in partnership with DoubleTree by Hilton

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Emily D, Portfolio Reputation Manager at Doubletree by Hilton Charlottesville, responded to this review

Michael, Thank you for taking the time to share your feedback with us regarding your most recent stay. We strive to exceed the expectations of every guest who stays with us, and regretfully in your case we failed to meet that criteria. Please accept my sincere apologies that your evening was disrupted by the fire alarm. Your safety and security... More

Elkton, United States
1 review
4 of 5 stars Reviewed 1 week ago

New location for our nutrition conference; plenty of room; restaurant had good food and helped insure gluten free choices. The only reason cleanliness was rated very good rather than excellent was, each day, I noticed a multiple little pieces of trash (paper, foil, etc.) in the hallways where the rooms were, probably dropped while housekeeping was cleaning; eventually they were... More

Review collected in partnership with DoubleTree by Hilton

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Emily D, Portfolio Reputation Manager at Doubletree by Hilton Charlottesville, responded to this review

Karen, I am pleased that you were able to join us for your recent conference. Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are so delighted to hear you had a pleasant stay and that you enjoyed the hotel, with all of its distinctive amenities. Thank you for your feedback... More

Roanoke, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Recently attended a business seminar at the Doubletree in Charlottesville, and I was pleased with the food, service, and cleanliness of the hotel. Also, was pleasantly surprised at check-out...they gave out cookies! SWEET!!

Review collected in partnership with DoubleTree by Hilton

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Emily D, Portfolio Reputation Manager at Doubletree by Hilton Charlottesville, responded to this review

Susan, I am pleased that you were able to join us for your recent seminar. . We try to make everyone’s visit memorable by providing the best comfort, the friendliest service, and the best of amenities; and it’s always great to hear from our guests on how we’re doing. We make our DoubleTree cookies fresh, in-house every day and I... More

Midlothian, Virginia
1 review
1 of 5 stars Reviewed 2 weeks ago

We were staying at the Charlottesville Doubletree by Hilton on Friday night, March 28, 2014. I came in tired due to overtime at work and was hoping to have fun and catch up on some sleep. The fire alarm and emergency voice messaging went off at 2 a.m. and we had to evacuate down the steps from the sixth floor... More

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Emily D, Portfolio Reputation Manager at Doubletree by Hilton Charlottesville, responded to this review

Becky, I appreciate you taking the time to share your experience regarding your stay at our hotel. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Please accept my sincere apologies that your evening was disrupted by the fire alarm. Your safety and security is our primary... More

Yorktown, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Our stay was tied directly to the 40th anniversary conference of the Virginia State Police Association. We have never stayed overnight in the Charlottesville are before and were very pleased with the accommodations provided by Double Tree. With the conference being held at this hotel, we were also able to utilize the ballroom area as well as enjoy our meals... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Emily D, Portfolio Reputation Manager at Doubletree by Hilton Charlottesville, responded to this review

Steve, I am pleased that you were able to join us for your recent conference. Our goal is to provide superior service and accommodations to each and every guest that stays with us and it is great to know that we are hitting our mark. We look forward to welcoming you back when you are in Charlottesville again. Enjoy today!... More

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Additional Information about Doubletree by Hilton Charlottesville

Also Known As:
Doubletree By Hilton Charlottesville Hotel
Doubletree By Hilton Charlottesville Hotel Charlottesville
Address: 990 Hilton Heights Road, Charlottesville, VA 22901
Phone Number:
Location: United States > Virginia > Charlottesville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Charlottesville
#10 Business Hotel in Charlottesville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Charlottesville 3.5*
Official Description (provided by the hotel):
Doubletree by Hilton Charlottesville is located just minutes from the University of Virginia, John Paul Jones arena, Charlottesville Regional Airport and Monticello. Recently renovated in 2008, the Doubletree by Hilton Charlottesville was named one of Expedia’s Insider's Select Hotels and Reader's Choice Hotel by the Daily Progress. ... more   less 
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