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Residence Inn by Marriott Charlottesville

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1111 Millmont Street, Charlottesville, VA 22903
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Best prices for: 1 room 1 guest
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Residence Inn by Marriott Charlottesville
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Residence Inn by Marriott Charlottesville
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182 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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El Paso, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

I travel a lot and can truly say that this hotel is too notch! Never have I experienced such a friendly and accommodating staff. From the minute I checked in to the time I checked out, my elderly aunt and I were greeted with smiles, hello's and the utmost hospitality. The hotel was extremely clean and the breakfast was outstanding.... More 

Was this review helpful? Yes
Shawn M, Manager at Residence Inn by Marriott Charlottesville, responded to this review

Dear Susan H. I am very pleased to hear that you had a most memorable stay with us. We pride ourselves on the service that we give. I will most definitely be sharing this response not only with Maria and Chad but with the entire staff. I am glad to hear that our hotel is a continued "WIN" for travelers... More 

Ellettsville, Indiana
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is one of the nicest and cleanest hotels we have ever stayed at. I have an infant that just started crawling and after being in the car traveling, was anxious to play. I actually let her crawl on the floor of the room it was so clean. In addition to that, the staff was all very friendly and helpful.... More 

Was this review helpful? Yes
Shawn M, Manager at Residence Inn by Marriott Charlottesville, responded to this review

Dear CMK08 I am very pleased to hear that you had a most memorable stay with us. We pride ourselves on the service that we give. I will most definitely be sharing this response not only with Maria but with the entire staff. Thank you and we hope to see you again on your next trip to Charlottesville. More 

1 review
5 of 5 stars Reviewed 1 week ago

Nice room, helpful accommodating staff. Breakfeast was great and 2 lady's hosting were very friendly and provided a really good and well prepared variety of food. Lobby area and food area very clean and modern, they a complimentary evening food (along with breakfeast) Mon - Wed.

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Lees Summit, Mo
Level Contributor
335 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 980 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a good location near the university and it is good for families. It is an older style so the walls are a little too thin but everything else is good. Good layout and good service. The free breakfast was also very good.

Was this review helpful? Yes
Shawn M, Manager at Residence Inn by Marriott Charlottesville, responded to this review

Dear Postrawb, Thank you for mentioning us on your recent stay in Charlottesville. We are glad that we were able to meet your needs while traveling. We hope to see you back again ! More 

Lakewood, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed at this facility for seven weeks while attending school. Every morning I would go to eat breakfast and would be greeted by a WONDERFUL lady named Susan. She made my day every morning with her kind spirit and up beat attitude. So nice to start my day with such a positive and helpful person!!!! In general though, I... More 

Was this review helpful? Yes 1
Shawn M, Manager at Residence Inn by Marriott Charlottesville, responded to this review

Dear Lisa B. We are so happy to hear that you enjoyed your stay here at the Residence Inn and that you had a great experience. We have been really making an effort to upgrade the way we give service here and to receive this kind of feedback is great for us. I most definitely will be sharing your review... More 

Charlottesville, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The woman Maria ad Benny in the dining area were amazing!! They were so pleasant, helpful and made sure you were well taken care of.! The breakfast was always fresh and the eating area was immaculate.

Was this review helpful? Yes 1
Shawn M, Manager at Residence Inn by Marriott Charlottesville, responded to this review

Dear Merryhorse, Thank you for taking time to mention us on trip advisor. We greatly appreciate your feedback. Your review was wonderful our breakfast ladies really do a lot and they are great! I will most certainly be sharing this with the staff. We hope that you come back to stay with us again on your next trip to Charlottesville. More 

Silver Spring, Maryland
1 review
5 of 5 stars Reviewed 4 weeks ago

To make this short and sweet, we are in town for 130 day building the new Costco. I want you to know about a lady that we see every morning for breakfast. Her name is Susan. We call her mom. Breakfast starts at 6:30 but mom knows that we need to leave before that so we can always count on... More 

Was this review helpful? Yes
Shawn M, Manager at Residence Inn by Marriott Charlottesville, responded to this review

Dear Mr. James B. Thank you very much for taking the time to mention us. We greatly appreciate all the feedback we get from our guest. I will definitely be sharing this comment with Mrs. Susan and the rest of our staff. Our breakfast ladies really know how to make guest feel at home and comfortable here. We are very... More 

Norfolk, Virginia, United States
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This hotel was great! Very comfy beds too!! Although breakfast was supposed to end at 0930 it was still out around 1000 which was great because I was still hungry!! The woman doing breakfast was very nice also!!

Was this review helpful? Yes
Shawn M, Manager at Residence Inn by Marriott Charlottesville, responded to this review

Dear Amy L., Thank you for taking the time to write about us, as we welcome all guest feedback. I am glad to know that you enjoyed your stay with us. We take pride in delivering great customer service to all of our guest. Thank you and hope to see back with us soon More 

singapore
Level Contributor
199 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
3 of 5 stars Reviewed May 23, 2015

In town for graduation exercise, this inn is perfectly located: about 500 yards from the Pavillion, the North campus apartments where graduate students stay and right on top of a convenient mall with 2 supermarkets and a selection of other stores. The rooms are sizeable for one-bedroom and came with an equipped kitchen and living space separate from the bedroom.... More 

Was this review helpful? Yes
Shawn M, General Manager at Residence Inn by Marriott Charlottesville, responded to this review

Thank you for your kind comments, I am very pleased that our hotel was able to meet your needs for UVA Graduation. We hope to see you on your next visit to the Charlottesville area. More 

Virginia
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
2 of 5 stars Reviewed May 21, 2015

Changed payment method to a Marriott card at both check-in and check-out (when I discovered they hand't handled it correctly at check-in. Despite a long wait and manager assistance, they still screwed it up, and hotel manager has not promptly taken ownership. This is not the kind of thing a guest should be required to spend time on.

Was this review helpful? Yes
Shawn M, Manager at Residence Inn by Marriott Charlottesville, responded to this review

Dear JJWLW , Once again I do apologize for the inconvenience that we may have cause with this incident. However, this is a simple fix, which I tried to take care of for you when we spoke on the phone. We can certainly fix the problem quickly and get you all set. Again I do apologize that this mistake was... More 

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