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Residence Inn by Marriott Charlottesville

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1111 Millmont Street, Charlottesville, VA 22903
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Residence Inn by Marriott Charlottesville
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Residence Inn by Marriott Charlottesville
Residence Inn by Marriott Charlottesville
Residence Inn by Marriott Charlottesville
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168 reviews from our community

Traveler rating
    68
    67
    24
    4
    5
See reviews for
62
45
10
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ashburn, Virginia
Contributor
20 reviews 20 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 24, 2015 via mobile

this hotel is a great location while in Charlottesville. Close to UVA and other area attractions. Good choices nearby for dining as well. Plenty of off street parking. Rooms are clean and well maintained. Each room has a full size fridge and cooktop.

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Shawn M, Manager at Residence Inn by Marriott Charlottesville, responded to this review

SK2HUTCH Thank you very much for taking the time to mention us on Trip Advisor. I am pleased to know that you had a great stay with us and that we were able to meet your needs during your stay. I hope that on your next trip to Charlottesville you will stay with us again. Thank you More 

Chambersburg, Pennsylvania
Top Contributor
51 reviews 51 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 18, 2015

I had a course at the Army JAG school. Parking is always a hassle since the JAG School is on the UVA campus. So I try to stay at the Residence Inn. Many many soldiers stay at this location. That way, you just walk out the back door, up this small hill, stroll by the soccer fields and parking lot,... More 

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Shawn M, Manager at Residence Inn by Marriott Charlottesville, responded to this review

Kevin P. Thank you for taking time out to write about us on Trip Advisor, as we value all feedback from our guest. I am happy to know that for the most part that you had a good stay with us. I am sorry that you had some trouble with you heating unit , each room has its own thermostat... More 

Chesapeake, Virginia
Top Contributor
50 reviews 50 reviews
10 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed January 18, 2015

I'll start of by saying I have never had a bad experience at a Residence Inn by Marriott. This hotel did not disappoint. We were greeted by the Asst. Manager who was great and friendly upon check-in. Fast and efficient and explained all the amenities to a tee. The room was nice and clean as I world expect from Marriott.... More 

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Seattle, Washington, United States
1 review
5 of 5 stars Reviewed December 29, 2014

Stayed here visiting family. The staff was amazing, especially the kitchen staff. At breakfast, Susan went out of her way to make sure that we had everything we needed at breakfast. She even kept the breakfast bar open and extra 20 minutes son my grandson could eat. Great place to stay in Charlottesville.

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Va
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 9, 2014

We love this hotel. The help is great, the food very good. The hotel has been updated. It is near a shopping mall. The beds are very comfortable. We always try to stay here when visiting Charlottesville

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New Harbor, Maine, United States
1 review
5 of 5 stars Reviewed December 3, 2014

Recently had a wedding party stay at this property and the staff was most accommodating, especially Susan and Bernadette in the kitchen. The staff went out of their way to be sure we all had everything that we needed and gave us directions to the various venues we neede to be at during our visit. Overall a good value for... More 

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Richmond, Virginia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 26, 2014

People are friendly and accommodating. Susan at breakfast got my son extra muffins and the front desk people gave me a free upgrade and late checkout as the hotel was not full. They went out of their way to make sure we had everything we needed and were all smiles when interacting with us. Have been here before and love... More 

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1 review
3 of 5 stars Reviewed November 22, 2014

This hotel is run with a skeleton crew of young staff. Customer service is not a top priority as in most Marriot Brands. I have stayed here many times so this is an overall rating of those stays. The property appears to be clean but the room are not. However, the breakfast is wonderfully prepared. No central ice machine. The... More 

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Shawn M, General Manager at Residence Inn by Marriott Charlottesville, responded to this review

Sarah O, I apologize that we were not able to exceed your expectations. We do strive to deliver outstanding service and it appears that we failed you. Currently the hotel is fully staffed and ages vary from Gen Y to Matures many of which have been at the hotel for 15 + years. I hope on your next visit you... More 

Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed November 7, 2014 via mobile

My family and my family friends came here to visit UVA on a college trip. Originally, we were supposed to stay at the Fairfield by marriot down the street. After 4 hours of driving, we arrive at the Fairfield and they tell us that "they had a flood" so we had to be relocated here. They then gave us the... More 

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Shawn M, Manager at Residence Inn by Marriott Charlottesville, responded to this review

Dear Hibywhy, I want to begin by saying thank you for taking the time to give a review; we read and take all of our guest feedback very seriously. I am so very sorry that your experience here with us at the Residence Inn was not a good one; I can truly understand your feelings of frustration having to be... More 

Indianapolis, Indiana
Top Contributor
90 reviews 90 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 26, 2014

Our group included 4 adults and 3 children, 3 generations, so we booked a 1 bedroom and a 2 bedroom suite. Staff was welcoming and friendly, and the staff that operated the free breakfast area was particularly efficient. Breakfast selections were above average for hotels in this tier of service. We were in the area for a family destination wedding,... More 

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Shawn M, Manager at Residence Inn by Marriott Charlottesville, responded to this review

Dear Seab67, Thank you for your feedback of our hotel. I am pleased that you had an overall wonderful stay here with us at the Residence Inn. As this is what we work so hard to offer our guest that come to stay with us. It sounds like you were able to get a lot accomplished while you and your... More 

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