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Residence Inn by Marriott Charlottesville

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1111 Millmont Street, Charlottesville, VA 22903
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Residence Inn by Marriott Charlottesville
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Residence Inn by Marriott Charlottesville
Residence Inn by Marriott Charlottesville
Residence Inn by Marriott Charlottesville
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176 Reviews from our TripAdvisor Community

Traveler rating
    70
    69
    26
    5
    6
See reviews for
64
45
10
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Silver Spring, Maryland
1 review
5 of 5 stars Reviewed 3 days ago NEW

To make this short and sweet, we are in town for 130 day building the new Costco. I want you to know about a lady that we see every morning for breakfast. Her name is Susan. We call her mom. Breakfast starts at 6:30 but mom knows that we need to leave before that so we can always count on... More 

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Norfolk, Virginia, United States
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel was great! Very comfy beds too!! Although breakfast was supposed to end at 0930 it was still out around 1000 which was great because I was still hungry!! The woman doing breakfast was very nice also!!

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Shawn M, Manager at Residence Inn by Marriott Charlottesville, responded to this review

Dear Amy L., Thank you for taking the time to write about us, as we welcome all guest feedback. I am glad to know that you enjoyed your stay with us. We take pride in delivering great customer service to all of our guest. Thank you and hope to see back with us soon More 

singapore
Top Contributor
193 reviews 193 reviews
27 hotel reviews
160 helpful votes 160 helpful votes
3 of 5 stars Reviewed 1 week ago

In town for graduation exercise, this inn is perfectly located: about 500 yards from the Pavillion, the North campus apartments where graduate students stay and right on top of a convenient mall with 2 supermarkets and a selection of other stores. The rooms are sizeable for one-bedroom and came with an equipped kitchen and living space separate from the bedroom.... More 

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Shawn M, General Manager at Residence Inn by Marriott Charlottesville, responded to this review

Thank you for your kind comments, I am very pleased that our hotel was able to meet your needs for UVA Graduation. We hope to see you on your next visit to the Charlottesville area. More 

Virginia
Top Contributor
50 reviews 50 reviews
17 hotel reviews
73 helpful votes 73 helpful votes
2 of 5 stars Reviewed 1 week ago

Changed payment method to a Marriott card at both check-in and check-out (when I discovered they hand't handled it correctly at check-in. Despite a long wait and manager assistance, they still screwed it up, and hotel manager has not promptly taken ownership. This is not the kind of thing a guest should be required to spend time on.

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Shawn M, Manager at Residence Inn by Marriott Charlottesville, responded to this review

Dear JJWLW , Once again I do apologize for the inconvenience that we may have cause with this incident. However, this is a simple fix, which I tried to take care of for you when we spoke on the phone. We can certainly fix the problem quickly and get you all set. Again I do apologize that this mistake was... More 

Lutherville, Maryland
Top Contributor
163 reviews 163 reviews
38 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed two nights for a Culpeper based customer trade show held at UVA's JPJ Arena. Great third floor room that was clean, spacious and comfortable. Homey too. Breakfast was OK and the evening Mixers enabled me to stay put and save my employer some money. Monday's chicken soft tacos and Tuesday's grilled Italian sausages with the trimmings were great. Comp... More 

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Carlisle, Pennsylvania
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The locations is convenient for the Army JAG courses as the path right behind the hotel goes straight to the school. Evening manager's social is okay. Breakfast is what you expect at most hotels, nothing special. Rooms are clean and up to date however maid service does not pay attention to detail (coffee re-stocked 1 out of 4 days). Only... More 

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Shawn M, Manager at Residence Inn by Marriott Charlottesville, responded to this review

Thank you for your feedback, I am happy to hear that our location was convenient for you walk to class. Many of the JAG Students love the location and the complimentary breakfast. I do apologize about not being able to offer you a late checkout. We do try to accommodate our guest on their requests but unfortunately UVA Graduation is... More 

Cary, North Carolina
Top Contributor
89 reviews 89 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was pretty disappointed that I got a notice from Marriott to use their new app to check in. I did. Then once I realized I was going to check in later than I indicated on the app, I logged in and changed the time. The disappointing part is that I had my 80+ yr old parents with me and... More 

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Middleburg, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

People need to know that even if you made a reservation, gave a credit card and phone number you can arrive and not have a room. It happened to me on April 18th because as manager Shawn McQueen said "we over book," "the airlines do it" and "no we don't call you" because we are a resident inn. It is... More 

Was this review helpful? Yes 1
Shawn M, General Manager at Residence Inn by Marriott Charlottesville, responded to this review

Mr, William Lee, Once again I do apologize for any discomfort that you experienced. It is never our intention to inconvenience any of our guests. When situations like this arise, we do our best to compensate travelers for their troubles. We do hope that you will give us another opportunity to wow you with great customer service. . More 

Ashburn, Virginia
Contributor
20 reviews 20 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 24, 2015 via mobile

this hotel is a great location while in Charlottesville. Close to UVA and other area attractions. Good choices nearby for dining as well. Plenty of off street parking. Rooms are clean and well maintained. Each room has a full size fridge and cooktop.

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Shawn M, Manager at Residence Inn by Marriott Charlottesville, responded to this review

SK2HUTCH Thank you very much for taking the time to mention us on Trip Advisor. I am pleased to know that you had a great stay with us and that we were able to meet your needs during your stay. I hope that on your next trip to Charlottesville you will stay with us again. Thank you More 

Chambersburg, Pennsylvania
Top Contributor
51 reviews 51 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 18, 2015

I had a course at the Army JAG school. Parking is always a hassle since the JAG School is on the UVA campus. So I try to stay at the Residence Inn. Many many soldiers stay at this location. That way, you just walk out the back door, up this small hill, stroll by the soccer fields and parking lot,... More 

Was this review helpful? Yes 1
Shawn M, Manager at Residence Inn by Marriott Charlottesville, responded to this review

Kevin P. Thank you for taking time out to write about us on Trip Advisor, as we value all feedback from our guest. I am happy to know that for the most part that you had a good stay with us. I am sorry that you had some trouble with you heating unit , each room has its own thermostat... More 

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