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Holiday Inn Charlottesville - University Area

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1901 Emmet St, Route 29 South, Charlottesville, VA 22901
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Holiday Inn Charlottesville - University Area
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Holiday Inn Charlottesville - University Area
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208 reviews from our community

Traveler rating
    38
    77
    54
    19
    20
See reviews for
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43
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40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • German first
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    (208)
  • Mar-May only
    (55)
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    (54)
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Quinwood, West Virginia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

The room was large, but in the basement so to speak (smoking room). They were doing a good bit of remodeling, so it was a little noisy, but the bed was comfortable and the room was clean. The staff were also very helpful getting us an early check in.

Was this review helpful? Yes
Del S, General Manager at Holiday Inn Charlottesville - University Area, responded to this review

We are pleased to hear that you appreciated the comfort, size, and cleanliness of our guest rooms. And I'm glad our friendly guest service team was able to accommodate your early check in. Thanks again for your patience as we do a little redecorating in our guest rooms. We hope you'll return to see our improvements! More 

Southport, North Carolina
Contributor
15 reviews 15 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had to come to Charlottesville for business, and turned to Holiday Inn for a reliable hotel. As is usual, I was not disappointed. It's an older building, but is well kept. In-house amenities are plentiful, and there are a number of restaurants and stores within walking distance.

Was this review helpful? Yes
Del S, General Manager at Holiday Inn Charlottesville - University Area, responded to this review

We are pleased to hear that you know you can count on us for a great experience. We are also glad you appreciate, as other guests do, our proximity to great attractions, shopping, and restaurants. We look forward to your return, as we continue to make updates to our hotel. More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very nice experience . I stayed overnight on march 25, 2015. I found the hotel staff to be very friendly and helpful. Keep up the good work!!! :). The breakfast staff and the breakfast was very good. The room was very clean . Thank you housekeeping for a good job!!!

Was this review helpful? Yes
Del S, General Manager at Holiday Inn Charlottesville - University Area, responded to this review

Thanks for taking the time to review our hotel and for your great comments. We are glad that you had a great breakfast experience and that you appreciated the cleanliness of your guest room. Our Housekeeping team and Emmet's restaurant team work hard to exceed guest expectations. Thanks for your acknowledgement of their efforts. We will share your feedback with... More 

District of Columbia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 16, 2015

I stayed at this hotel for a concert at the Jefferson. The hotel was very nice, clean and convenient. Check-in was easy and quick and there was lots of free parking in front of the hotel. There was a fridge in the hotel room which was an added bonus. It was a 3 minute wait for a cab to the... More 

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Del S, General Manager at Holiday Inn Charlottesville - University Area, responded to this review

Thanks for your positive feedback. Our team works hard to deliver a great stay experience for all of our guests and your comments affirm our efforts. We are also pleased that you appreciate our proximity to the Jefferson and other great Charlottesville venues and attractions. We look forward to your next visit! More 

Walden, Tenn
Top Contributor
240 reviews 240 reviews
84 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed February 22, 2015

Holiday Inns follow a predictable pattern and this place is no different--which means it is just fine. My room was large and well appointed; the restaurant served a passable meal with a good sports-oriented bar and everything worked fine. Service was excellent, including some help from a bellman in shoveling the snow away so that I could park safely. Now... More 

Was this review helpful? Yes
Del S, General Manager at Holiday Inn Charlottesville - University Area, responded to this review

Thanks for sharing your comments. We are pleased to hear that your stay was satisfactory. Of course, we aspire to provide a more memorable experience for our guests. We are in the process of making improvements to our guest rooms and hope that you will return to give us another chance to wow you! More 

Daniels, West Virginia
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed January 4, 2015

I had a conversation with a CSR today that totally disappointed me. Being in upper management, I can say that my sales team is there to please the customer and are to NEVER have a so-so attitude about business. My wife had been given a list of hotels that offer a Patient/Hospital rates for those staying in the Charlottesville area... More 

Was this review helpful? Yes
Del S, General Manager at Holiday Inn Charlottesville - University Area, responded to this review

I am very sorry for your experience. While some rates are based on availability, the UVA Hospital rate should have been available at the time you were trying to make a reservation with us. Moreover, it sounds like our reservationist should have done a much better job responding to your reservation request. I have already addressed your experience with the... More 

Cochranville, Pennsylvania
Senior Contributor
40 reviews 40 reviews
32 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed December 15, 2014

Great location for our one night stay while traveling to Lynchburg. The staff was friendly, rooms were nice & comfortable. The hotel even honored the college stay discount for Liberty University - which was really appreciated.

Was this review helpful? Yes
Del S, General Manager at Holiday Inn Charlottesville - University Area, responded to this review

We are glad you had a comfortable stay. Thank you for acknowledging are friendly staff. We aim to be helfpul and provide a great experience. We look forward to hosting you again, whether passing through or enjoying our proximity to all that Charlottesville has to offer. More 

Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 11, 2014

We were attending a wedding that was held on the downtown mall. Given it was a busy weekend with UVA football and prices were very high, this was a great option. The staff that work there are pleasant and very helpful.

Was this review helpful? Yes
Del S, General Manager at Holiday Inn Charlottesville - University Area, responded to this review

We are glad you had a comfortable stay and are happy to hear you valued our location. We are near UVA, great shopping, restaurants, UVA, and so many of the great attractions. We look forward to welcoming you back! More 

Pulaski, Va.
Top Contributor
67 reviews 67 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed November 25, 2014

We stayed here recently to attend the UVA/Miami football game. In no particular order my observations are as follows: 1. The location is fair. It is a short drive to the University, but it is too far for a pleasant walk. Traffic on Route 29 is horrendous, especially on a Saturday afternoon. 2. The Hotel staff was without exception polite... More 

Was this review helpful? Yes 2
Del S, General Manager at Holiday Inn Charlottesville - University Area, responded to this review

Thanks for you great feedback about your stay and especially your comments about interaction with our team members. We are in the process of redecorating our guest rooms and look forward to your next visit and impression of our improvements. More 

Fountain Hills, Arizona
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 15, 2014

Mediocre Holiday Inn...does not provide breakfast even though there is a restaurant in the hotel. Should provide a voucher. Were greeted with chocolate chip cookies which after a long trip was welcomed. Except at the desk, the staff seems disconnected from guests. Not welcoming.

Review collected in partnership with Best Western

Was this review helpful? Yes
Del S, General Manager at Holiday Inn Charlottesville - University Area, responded to this review

Thank you for your valuable feedback. I have been working with our Management team and all our associates to emphasize the importance of providing a warm and welcome environment consistently, for all of our guests. Our restaurant is open for breakfast and dinner seven days a week. We also offer breakfast inclusive guest room reservations and invite you to book... More 

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