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Holiday Inn Charlottesville-Monticello

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1200 Fifth Street SW, Charlottesville, VA 22902
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Holiday Inn Charlottesville-Monticello
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Holiday Inn Charlottesville-Monticello
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251 reviews from our community

Traveler rating
    38
    102
    65
    33
    13
See reviews for
75
89
15
29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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London, England, United Kingdom
Contributor
17 reviews 17 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed one night for leisure purposes. Encountered a flat tyre on the day of arrival so arrived later than scheduled and needed to get in the room and rest without anymore hassle. Upon arrival we encountered a very quick and friendly check in as well as ample self-parking. Overall the hotel is looking a bit dated but it does the... More 

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Washington DC
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We stayed here for a weekend. It was the same weekend as the UVa law school national softball tournament, so the hotel was full of law students from all over the country. First, the positive things. The room was clean. There is a mini-fridge and microwave in the room. The shower had excellent water pressure. The staff were very friendly.... More 

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MAEHOLIDAY, Front Office Manager at Holiday Inn Charlottesville-Monticello, responded to this review

Dear Trippinfam, Thank you for sharing your feedback with us. We are so pleased that you enjoyed our clean rooms and friendly staff. I genuinely apologize for the inconveniences that you encounter with slow service and the internet during your stay. We want you to know your feedback is greatly appreciated and steps have taken to ensure this situation does... More 

Asheville, NC
Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The accommodations were respectable and the staff was indeed friendly. However, the hot water was in short supply. In the evening, we never did get any water that would qualify as warm and in the morning, after I ran the water for an embarrassingly long amount of time (sorry California but we have a lot of water here), it did... More 

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MAEHOLIDAY, Front Office Manager at Holiday Inn Charlottesville-Monticello, responded to this review

Dear TravelGirl, We value you as a loyal IHG customer and thank you for your comments. We truly strive to be a great hotel that guest love. We are sincerely apologies that we disappointed you during your stay. I am pleased that a member of our staff took steps to in your favor with regards to breakfast confusion. I further... More 

Havre de Grace, Maryland, USA
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

The front desk staff was very helpful, friendly, and efficient. I had the same experience in the restaurant. The restaurant food was average with a decent variety. The wireless Internet worked well and the room was very comfortable. The only negatives were the noisy elevator that I could hear whining and moaning from my room (room 317) and rooms that... More 

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Rome, New York
1 review
2 of 5 stars Reviewed 1 week ago

Due to the fact the hotel chain we usually stay at was filled, we had to try this hotel which was across the street. Too much money for what you get or I should say don't get. $115.00 and no continental breakfast? even the $42.00 a night motels give you that. The worst part was no one told me when... More 

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MAEHOLIDAY, Front Office Manager at Holiday Inn Charlottesville-Monticello, responded to this review

I sincerely apologize your experience with us was less that we would have hoped for. We thank you for your comment as they help us to improve the services we provide. In response to your comments we have plains designate one of our newly renovated floors as a pet free zone. Thank you again for your willingness to share your... More 

Windermere, Florida
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

All positive - great location right off the highway - friendly and helpful staff - updated rooms on the 5th and 6th floor. Only negatives: elevators are very very slow, the showers have no doors just a curtain that doesn't keep an ounce of water in the walk in shower. (Front desk indicated they are in the process of putting... More 

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Fairfax, Virginia
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 16, 2015

The outside isn't fancy, but the inside has been recently renovated and it very nice, clean and up-to-date. Huge showers! The location is very convenient to downtown...only a 5 min. drive to the walking mall.

Was this review helpful? Yes 1
Contributor
18 reviews 18 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 11, 2015

A friend and I had made reservations for the room, fast and easy. When we got there we needed a map, a taxi, and a drink. Luckily the bartender stayed open later than usual for us. It was relaxing having it seemed they were actually taking care of us. The room was clean!

Was this review helpful? Yes 1
Centerville, Ohio
Top Contributor
170 reviews 170 reviews
31 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed January 22, 2015

We stopped at this Holiday Inn on our way to the Outer Banks. We needed a place that was pet friendly as we had out adorable Black Lap with us. This Holiday Inn seems to have been updated in near past. It was fresh, nice, and clean. The person that took our reservation was super helpful and helped in getting... More 

Was this review helpful? Yes 3
Lynchburg, Virginia, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 3, 2015

This is the best Holiday Inn I have ever stayed at (and they're all pretty nice). The room was super clean everywhere, the bed was like a cloud and the pillows were long and super soft. There was a big flat screen TV and a glass shower. The in-room coffee maker had surprisingly great coffee. Definitely stay here.

Was this review helpful? Yes 2
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