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Staybridge Suites Chantilly - Fairfax / Dulles Airport

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3860 Centerview Drive, Chantilly, VA 20151
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Staybridge Suites Chantilly - Fairfax / Dulles Airport
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Staybridge Suites Chantilly - Fairfax / Dulles Airport
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249 reviews from our community

Traveler rating
    214
    24
    6
    4
    1
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64
32
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106
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Top Contributor
95 reviews 95 reviews
34 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We decided to try this facility based on all the positive reviews. We were very disappointed in what we found. First of all, the place is very much in need of being updated. Our room was old, tired, and just plain blah. It was very dark in the room, the laminate countertops were ugly, the furniture was nasty, the door... More 

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Caratunk, Maine
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I will start by admitting that I stayed here because I was stranded at Dulles Airport and United Airlines offered a very attractive rate for an available room. But then I had to wait nearly an hour for their once-hourly free shuttle, and learned at that time that the shuttle did not run early enough in the morning to get... More 

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Columbia, Maryland
1 review
5 of 5 stars Reviewed 4 weeks ago

This was a perfect place for a quick getaway. Excellent customer service, efficient staff, and spotlessly clean rooms. Great complimentary breakfast with bacon, eggs, potatoes and waffles. Fresh fruit bar. Near the Steven Udvar Hazy Center (part of the Smithsonian's Air and Space Museum)

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Aspen Hill, Maryland
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed there only one night. Was in the area for a function at the Dulles Expo. Room was only ok for my wife and I. Tried the property based on TripAdvisor but didn't get the same feelings as others. Glad others had better experience.

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IHGCare, Guest Relations Manager at Staybridge Suites Chantilly - Fairfax / Dulles Airport, responded to this review

Dear FTTN, Thank you for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. While we are pleased to note that you were satisfied with the room, it is regrettable that your overall experience was not as good... More 

Charlottesville, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

We wanted to go away for my birthday celebration and we chose this one. Hotel was very clean and comfortable! Was very quiet and I slept like a baby! That's a huge plus because I have back problems. Thanks for the great stay!

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Tampa, Florida
1 review
5 of 5 stars Reviewed April 18, 2015

This is the third time I have stayed at this property and each time has been really excellent. This time I had my kids with me and this property is one of the only places that have 2-bedroom 2-bath suites available. It was perfect. But the one thing that set this stay apart from all others was the fantastic service... More 

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Jacksonville, Florida
1 review
5 of 5 stars Reviewed April 16, 2015

After a 2hr delay with united and stranded in DC, we were sent to stay bridge. Then desk clerk was amazing, cheerful, and disarmed the ugly people. Bed was a welcome respite as was the breakfast the rooms were well equipped, beds were super comfortable. The breakfast was more than the usual bagle,, fruit, or pastry..

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Lewiston, Maine
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 13, 2015

I recently stayed at this hotel for approximately three weeks for a business training program. The facility was spotless and well cared for. The surrounding grounds offered ample opportunity for walks and taking in a little fresh air after long days of presentations. The food for breakfast was more than satisfactory, and the room was always well attended by friendly... More 

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New York City, New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 11, 2015

First, windows in the suite had only transparent (sheer) curtains and the non-transparent (opaque) ones were fake ones (just hanging on the sides of the window, but would not cover the window). It was the ground floor and there was a street light that FLOODED the room with intense light: it was so bright that I could easily read a... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Staybridge Suites Chantilly - Fairfax / Dulles Airport, responded to this review

Dear Alexander T, Thank you very much for sharing your experience with us. It's nice to hear that you found our service to be excellent. On the other hand, please accept my sincerest apologies that the rooms were not to your liking and that you were negatively effected by the non transparent curtains in the room. The feedback we receive... More 

New Jersey
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed April 1, 2015

This hotel was clean and the room spacious, the breakfast good with ample fresh fruit. My reservations have to do in the first instance with a small problem making a reservation with the front desk - they did not register my frequent traveler number; thus I did not get an email confirmation and had to make another phone call to... More 

Was this review helpful? Yes 1
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