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Hyatt Place Dulles Airport South

Certificate of Excellence
3.0 of 5
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4994 Weststone Plaza, Chantilly, VA 20151 (Formerly AmeriSuites)
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Hyatt Place Dulles Airport South
Best prices for: 1 room 1 guest
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Ranked #7 of 14 Hotels in Chantilly
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
VirginIslandsEcotour St. Thomas
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210 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St. Thomas
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Alex was awesome driving the shuttle from Dulles and he waited for us to collect our luggage. The young woman who was the gallery host went out of her way twice to get us needed items that were hugely appreciated. The room was comfortable and well appointed with kitchen and living room facilities. Would stay there again and I am... More 

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Brunswick, OH
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in a double and the room sizes were generous. In addition to a desk/workspace, there was a kitchenette-like area with a sink, mini-fridge, and coffee maker. If they'd add a microwave, I'd could probably spend some serious time there. The room also had their "cozy corner" area that featured a large sectional couch that pulls out into a... More 

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MariaRodas, Manager at Hyatt Place Dulles Airport South, responded to this review

Our dear guest, Thank you for your kind words, we are glad that you spent a quality time at our hotel. We are also glad that you liked your room as well as the the fitness center, and the complementary breakfast. We hope to have you again at our hotel, and we want to thank you for staying with us.... More 

Elmhurst, Illinois
Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for price purposes to see Washington DC sites. Not worth the savings or transportation. We were put in a room on ground level. Sounded good in the beginning because we were across from the exercise room and down the hall from the buffet. The room was neat and clean. Every morning we were awakened by someone's alarm going... More 

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MariaRodas, Manager at Hyatt Place Dulles Airport South, responded to this review

Our dear guest, Thank you for your candid feedback. I do apologize that you were not able to enjoy our hotel to the fullest extent.In addition, I want to apologize for your stay not being up to par on different levels. I would have loved to hear from you when you were here as we will always do what it... More 

Virginia Beach, Virginia
1 review
1 of 5 stars Reviewed 1 week ago

arrived at 10 pm in the evening of our reservation tired from the long drive and we were told they were overbooked and did not have a room READY. after 20 minutes they offered a handicapped room on 1st floor. at that point we were very upset and refused to take a room other than what we had reserved. They... More 

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MariaRodas, Manager at Hyatt Place Dulles Airport South, responded to this review

Our dear guest, Thank you for staying with us during your last visit to the area. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity... More 

Philadelphia, Pennsylvania
Top Contributor
64 reviews 64 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've enjoyed Hyatt Place many times for business travel in the past, so I readily booked it when I saw there was one in Chantilly. I can say that it served its purpose -- with two teens (boy and girl), it helped to have two double beds and a sleeper sofa, as well as the extra space provided by the... More 

Was this review helpful? Yes
MariaRodas, Manager at Hyatt Place Dulles Airport South, responded to this review

Our dear guest, Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another... More 

Richboro, Pennsylvania
Top Contributor
104 reviews 104 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here on a very fun bonding trip to Washington District of Colombia. The hotel is a very nice hotel; however, it is also takes forty minutes to get to Washington District of Colombia. We drove to the hotel, no flight.

Was this review helpful? Yes
MariaRodas, Manager at Hyatt Place Dulles Airport South, responded to this review

Our dear guest, Thank you for completing the Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I... More 

Atlanta, Georgia
Top Contributor
75 reviews 75 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We returned for yet another visit to this great Hyatt property. The staff retention at this hotel is unparalleled, thanks to the leadership of the General Manager, Eddie. The staff cares about you from the moment they pick you up at the airport via the free shuttle service, to the time they drop you off. Rooms are clean and spacious... More 

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MariaRodas, Manager at Hyatt Place Dulles Airport South, responded to this review

Our dear guest, I want to thank you for your kindness in writing to us to share your experience at our hotel. We are particularly grateful to see the generosity and affection with which you describe the attention received from Front Dest staff. I can assure you I feel most proud of the daily efforts of our team to make... More 

Jacksonville, Florida
Top Contributor
116 reviews 116 reviews
39 hotel reviews
152 helpful votes 152 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We went for a wedding a few weeks ago, and the place is very convenient. With so many food options next door you really didn't need to drive at all while we were there. The wedding was nearby, so we stayed in (cuz it was cold outside) and enjoyed a few eateries in the same "plaza" as the Hyatt. The... More 

Was this review helpful? Yes
MariaRodas, Manager at Hyatt Place Dulles Airport South, responded to this review

Our dear guest, Thank you very much for your nice comments. We are glad to hear that you had a comfortable stay at our hotel and that you were fully satisfied with our services. We are looking to welcoming you very soon. Warm regards, Maria Rodas Assistant General Manager Hyatt Place Chantilly / Dulles Airport South More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 5 weeks ago

The hotel offered everything that I was looking for: comfort, value and convenience. The room was gigantic with a very comfy bed and a big sofa. I invited 5 friends for coffee in my room and could accommodate them easily. The best part to me, was the complimentary shuttle service to and from the airport. Although my flight was 8... More 

Was this review helpful? Yes
MariaRodas, Manager at Hyatt Place Dulles Airport South, responded to this review

Our dear guest, Thank you for completing the Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I... More 

Torrington, Connecticut
1 review
3 of 5 stars Reviewed March 10, 2015

I have stayed at this hotel before and enjoy it ,JUST DON'T STAY DURING A SNOW STORM THEY CAN'T MAINTAIN THERE PARKING LOTS AND SNOW WAS STILL LEFT BETWEEN CARS THREE DAYS AFTER STORM WITH 40 -50 DEGREE TEMPERTURES. I understand that day of storm may be hard but having to track through snow and ice to get to the... More 

Was this review helpful? Yes
MariaRodas, Manager at Hyatt Place Dulles Airport South, responded to this review

Our Dear Guest, Thank you for staying with us at Hyatt Place Chantilly. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you.... More 

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