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Hyatt Place Dulles Airport South

Certificate of Excellence
3.0 of 5
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4994 Weststone Plaza, Chantilly, VA 20151 (Formerly AmeriSuites)
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Hyatt Place Dulles Airport South
Best prices for: 1 room 1 guest
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Ranked #5 of 14 Hotels in Chantilly
Certificate of Excellence
A recent review
4 of 5 stars reviewed 6 days ago
Matthew B Fairview Heights, Illinois
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213 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fairview Heights, Illinois
Contributor
19 reviews 19 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This stay was only for one night while I was in town. It's your typical Hyatt Place. This one is situated right off the Interstate and is easy to find. No difficulties trying to find it. Close to a large business park. The front desk staff was nice. However it did take a few minutes for the person to finally... More 

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MariaRodas, Manager at Hyatt Place Dulles Airport South, responded to this review

Our dear guest, We want to take this chance to thank you for staying with us. We are glad you enjoyed your stay, and that you liked our room features. In addition, we want to apologize that you couldn't get your work done using our WIFI. Also, we want to apologize that you had to deal with such a busy... More 

Florida Panhandle, Florida
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago

This was my 3rd stay at this hotel and because the previous two trips were perfect, I gave it a "very good" this time, although I was disappointed and feel this trip was only "average," at best. Pros: We had two rooms and requested close together or adjoining. The staff planned ahead and had two rooms next to each other... More 

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MariaRodas, Manager at Hyatt Place Dulles Airport South, responded to this review

Our dear valued guest, We are honored to have you at our property. We are also glad that you injoyed your stay, and our breakfast as well as our unique location. In addition, we want to extend our sincere apology that your experience was anything less than satisfying when it came to air condition smell, or the room air freshner.... More 

Senior Contributor
43 reviews 43 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We enjoyed this pet friendly hotel. The room was spacious. The complimentary breakfast was a real breakfast (not bagels and fruit). The staff was friendly. Overall great price and a great stay. Note: There was no indoor pool so use of the outdoor pool is dependent on weather.

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MariaRodas, Manager at Hyatt Place Dulles Airport South, responded to this review

Our dear guest, Thank you for staying with us. We are glad to hear that you enjoyed your stay with us, as well as the breakfast. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We greatly appreciate your kind words and they... More 

St. Thomas
1 review
5 of 5 stars Reviewed April 19, 2015 via mobile

Alex was awesome driving the shuttle from Dulles and he waited for us to collect our luggage. The young woman who was the gallery host went out of her way twice to get us needed items that were hugely appreciated. The room was comfortable and well appointed with kitchen and living room facilities. Would stay there again and I am... More 

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MariaRodas, Manager at Hyatt Place Dulles Airport South, responded to this review

Our dear guest, Thank you so much for your amazing review! I am happy to hear that you have found us and never leting us go. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they... More 

Brunswick, OH
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 13, 2015

I stayed in a double and the room sizes were generous. In addition to a desk/workspace, there was a kitchenette-like area with a sink, mini-fridge, and coffee maker. If they'd add a microwave, I'd could probably spend some serious time there. The room also had their "cozy corner" area that featured a large sectional couch that pulls out into a... More 

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MariaRodas, Manager at Hyatt Place Dulles Airport South, responded to this review

Our dear guest, Thank you for your kind words, we are glad that you spent a quality time at our hotel. We are also glad that you liked your room as well as the the fitness center, and the complementary breakfast. We hope to have you again at our hotel, and we want to thank you for staying with us.... More 

Elmhurst, Illinois
Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 12, 2015

Stayed here for price purposes to see Washington DC sites. Not worth the savings or transportation. We were put in a room on ground level. Sounded good in the beginning because we were across from the exercise room and down the hall from the buffet. The room was neat and clean. Every morning we were awakened by someone's alarm going... More 

Was this review helpful? Yes
MariaRodas, Manager at Hyatt Place Dulles Airport South, responded to this review

Our dear guest, Thank you for your candid feedback. I do apologize that you were not able to enjoy our hotel to the fullest extent.In addition, I want to apologize for your stay not being up to par on different levels. I would have loved to hear from you when you were here as we will always do what it... More 

Virginia Beach, Virginia
1 review
1 of 5 stars Reviewed April 8, 2015

arrived at 10 pm in the evening of our reservation tired from the long drive and we were told they were overbooked and did not have a room READY. after 20 minutes they offered a handicapped room on 1st floor. at that point we were very upset and refused to take a room other than what we had reserved. They... More 

Was this review helpful? Yes
MariaRodas, Manager at Hyatt Place Dulles Airport South, responded to this review

Our dear guest, Thank you for staying with us during your last visit to the area. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity... More 

Philadelphia, Pennsylvania
Top Contributor
65 reviews 65 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 7, 2015

I've enjoyed Hyatt Place many times for business travel in the past, so I readily booked it when I saw there was one in Chantilly. I can say that it served its purpose -- with two teens (boy and girl), it helped to have two double beds and a sleeper sofa, as well as the extra space provided by the... More 

Was this review helpful? Yes
MariaRodas, Manager at Hyatt Place Dulles Airport South, responded to this review

Our dear guest, Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another... More 

Richboro, Pennsylvania
Top Contributor
104 reviews 104 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed March 26, 2015

I stayed here on a very fun bonding trip to Washington District of Colombia. The hotel is a very nice hotel; however, it is also takes forty minutes to get to Washington District of Colombia. We drove to the hotel, no flight.

Was this review helpful? Yes
MariaRodas, Manager at Hyatt Place Dulles Airport South, responded to this review

Our dear guest, Thank you for completing the Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I... More 

Atlanta, Georgia
Top Contributor
76 reviews 76 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 25, 2015

We returned for yet another visit to this great Hyatt property. The staff retention at this hotel is unparalleled, thanks to the leadership of the General Manager, Eddie. The staff cares about you from the moment they pick you up at the airport via the free shuttle service, to the time they drop you off. Rooms are clean and spacious... More 

Was this review helpful? Yes
MariaRodas, Manager at Hyatt Place Dulles Airport South, responded to this review

Our dear guest, I want to thank you for your kindness in writing to us to share your experience at our hotel. We are particularly grateful to see the generosity and affection with which you describe the attention received from Front Dest staff. I can assure you I feel most proud of the daily efforts of our team to make... More 

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