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All 14 Chantilly hotels

Extended Stay America - Washington, D.C. - Chantilly

2.0 of 5 Hotel   |   4504 Brookfield Corporate Drive, Chantilly, VA 20151 (Formerly Homestead Studio Suites Dulles Chantilly)
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Ranked #14 of 14 Hotels in Chantilly
A recent review
5 of 5 stars Reviewed April 7, 2013
CliffordA115 Columbia, South Carolina
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53 reviews from our community

Traveler rating
    17
    6
    3
    8
    19
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1
3
12
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Extended Stay America - Washington, D.C. - Chantilly
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San Antonio, Texas
1 review
1 of 5 stars Reviewed October 14, 2013 via mobile

Overpriced for sub-quality stay. I would have rather stayed at the WinGate less than a mile away. Bad breakfast, noisy pets, non-working water (!!), leftover/dirty dishes, bad A/C (too hot or cold), stained carpets, leftover belongings, very musty smell. This made my trip utterly miserable!!! Avoid this hotel unless it is a last resort.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that That your room and our grab-and-go breakfast did not meet your expectations. As this hotel's manager, I can assure you that I am working with our staff... More

Philadelphia, Pennsylvania
Top Contributor
73 reviews 73 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed July 20, 2013 via mobile

It is cheap, but wow, chicken bones on the stairs, toilet seat was for a round bowl, this was a oval bowl, didnt fit, mold in tub, very dirty, did check for bed bugs but found none so we stayed, only reason we didnt leave, a/c was cold only setting didnt work, stay somewhere else

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the level of cleanliness throughout our entire hotel was not in line with our company's standards. To ensure this does not happen again, I am working with... More

Philadelphia, Pennsylvania
2 reviews
2 of 5 stars Reviewed July 9, 2013

This wasy our first and last stay at this hotel. It was chosen because it was clost to my business location and the price was reasonable. Now we know why. Itis a DUMP! Since I can't say ANYTHING nice I won't say anymore. FInd another place.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review

Thank you for your review regarding your experience at our hotel. We greatly appreciate you taking the time to bring this matter to our attention and apologize that your room was unclean upon arrival. The staff and I strive to exceed our guests expectations and create memorable experiences. Therefore we will take your feedback seriously and take action as needed... More

Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 8, 2013

In the interest of full disclosure, my family and I stayed at the Extended Hotel directly across the parking lot from this hotel for two days prior to checking in at this hotel. Both hotels are owned by the same company and we saved $4 a night by checking into this hotel and we stay 5 nights. This of course... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review

Danielle - I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you did not have a great experience at our hotel. To uphold our company's high standards, we are addressing all of the issues outlined in... More

Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 29, 2013 via mobile

This was my first stay at a Homestead extended stay and I cannot imagine ever going back. The arrangements were made through my office so I had no choice in its selection. Upon arrival there were new flat screen TVs being installed in each of the rooms which I thought was a good omen. I was also greeted by an... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am glad that you enjoyed the new flat-screen television in your room. Still, I am so sorry for the level of cleanliness in your room. In response to your feedback, I am working with our housekeeping staff to improve our cleaning procedures and inspection... More

Fort George G Mead Junction, Maryland, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 30, 2013

Had to stay here for 1 night for business. It was the cheapest place close to my business site but now I know why. The room smelled due to extremely old carpet. The furniture is old. The TV was old. The mattress was hard and the linen and pillows looked old. They offered 1 complimentary coffee pack but there were... More

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review

Angie - I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you were not 100% satisfied with the level of cleanliness in your room or the amenities we offer to all of our guests. To ensure... More

Ripon, Wisconsin
Top Contributor
57 reviews 57 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed April 23, 2013

I booked this place because we needed something close to Dulles and did not want to pay the high prices of the closer hotels. I first noticed how poorly maintained the furniture was in the lobby and suspected problems. We also noticed people in the court yard with a dog and lots of trucks in the parking lot. Walking up... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The conditions you described at our hotel are unacceptable, and I sincerely apologize for your experience. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the furniture, doors and window screens were in such disarray.... More

Columbia, South Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2013

The location was great and was easy to get from their to anywhere The staff couldn't have been nicer and responded to my every request. There were many restaurants in close proximity to choose from if I didn't choose to cook. I would definitely recommend staying here to anyone. Terri the young lady who worked nights was always available to... More

Was this review helpful? Yes
Rob D, Manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review

Thank you so much for sending your wonderful comments about our Hotel and Terri. She is a great employee and does her very best to help each and every guest. I am so happy you were able to inrteract with her and see her great work ethic. Thank you so much for choosing us and we will see you next... More

Charlottesville, Virginia
1 review
1 of 5 stars Reviewed March 25, 2013

The bathroom was nasty with hair and god knows what else. I did not even want to walk around my room without shoes. There was a large dog upstairs that would not stop barking and kept me up all night. No room serivce, no amenities worth staying here. Go somewhere else!

Was this review helpful? Yes
Rob D, Manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review

"I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. We know that our guests have multiple hotel choices, which is why our... More

Chicago, Illinois
Contributor
12 reviews 12 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 24, 2013

I originally booked the Extended Stay in Dulles, but found this location to be minutes away from the Chantilly Expo Center (where I was working for the week). They effortlessly changed my reservation and I was all set! I always seek out Extended Stay & Homestead Studio Suites when in town on business. The room has great beds, pillows and... More

Was this review helpful? Yes
Rob D, Manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review

"I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. We know that our guests have multiple hotel choices, which is why our... More

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Additional Information about Extended Stay America - Washington, D.C. - Chantilly

Address: 4504 Brookfield Corporate Drive, Chantilly, VA 20151 (Formerly Homestead Studio Suites Dulles Chantilly)
Phone Number:
Location: United States > Virginia > Fairfax County > Chantilly
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Washington, D.C. - Chantilly 2*
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Also Known As:
Extended Stay America Chantilly

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