The room had a musty smell. Bath room was not clean. There are better options around the area. I would avoid going there again. more
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The room had a musty smell. Bath room was not clean. There are better options around the area. I would avoid going there again. more
Checked into the hotel on my first name of vacation before heading to DC. When I checked in, I found feces and urine still in toilet. I contacted the front desk who advised me just to flush the toilet. The room heat and AC didn't work so I went to the front desk. The hotel wasn't sold out and I... more
Thank you for taking the time to review your recent stay at Homestead Washington, D.C. - Chantilly. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. Please know that we have strict quality control standards that are meant to prevent an unacceptable situation...
My company booked me a room here for 2 weeks, and I immediately checked to see if there were any reviews. Needless to say I was expecting the worst after reading them. Luckily, everything was acceptable. To be fair, I'm not the type that stays at 4 or 5 star hotels, but I couldn't see any glaring problems at Homestead.... more
It was very kind of you to for take the time to publish such a positive review of your stay at the Homestead Washington, D.C. - Chantilly. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the...
This hotel is downright unacceptable. I reserved a king room and was told when I checked in that none were available. So I was given a double room. Fine. Upon entering the room, the smell almost knocked me over. A combination of old smoke, cleaning detergents and stale air. The carpet was dirty, the drapes didn't close all the way... more
Thank you for taking the time to make us aware of your experience at Homestead Washington, D.C. - Chantilly. Providing for your total satisfaction, from the moment you arrive to the moment you depart, is my staff's primary duty. Hearing that we failed in your case is truly disheartening, and for that, I offer you my sincerest apology. Please understand...
Stayed here before flying out of Dulles. We checked in late - around - 11:30PM. There was no clerk at the desk and we had to call them from our cell to get their attention. The room was absolutely disgusting. My friend and I would not even take our shoes off because the carpet was so filthy. Hopefully this isn't... more
"Thank you for taking the time to review your recent stay at Homestead Washington, D.C. - Chantilly. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. I'd like to respond specifically to your comments about the malfunctioning air conditioner. In response to your...
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