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All 14 Chantilly hotels

Extended Stay America - Washington, D.C. - Chantilly

2.0 of 5 Hotel   |   4504 Brookfield Corporate Drive, Chantilly, VA 20151 (Formerly Homestead Studio Suites Dulles Chantilly)
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48%
Ranked #13 of 14 hotels in Chantilly
A recent review
4 of 5 stars Reviewed May 22, 2014
Cindy A Wisconsin, United States
  • Reviews (50)
  • Photos (15)
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50 people have reviewed this hotel

Traveler rating
    17
    6
    3
    8
    16
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1
3
11
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

There are two hotels next to each other in this complex. I don't know about the one branded Extended Stay America proper, but the one branded Homestead Suites at address 4504 is terrible. Below is a list of grievances: * The room type booked and prepaid for in full had been given to another guest when I arrived, and no... More

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Summerville
2 reviews
1 of 5 stars Reviewed 4 weeks ago

The room type that I reserved was not available so I was put into another, I was told it was an upgrade and non-smoking room but it looked like a downgrade compared to the pictures online and was initially overwhelmed with a strong smoke smell. One of the first things I did was to go out and purchase about $30... More

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Wisconsin, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 22, 2014

We stayed at the Extended Stay in Chantilly for 6 months while my husband worked in Alexandria at the USPTO. I'd never stayed at any extended stay hotel before and I was quite happy with the room. The bed was a little high and hard, but the couch was comfy, the kitchen clean and well-stocked. There was plenty of room... More

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Augusta, Georgia
Contributor
13 reviews 13 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 22, 2014

My wife and I stayed here because we had been traveling for 23 hours. We got to the room and fell asleep almost immediately. First thing we noticed was that only about 2/3 of the lights actually worked, and it didn't seem to be all that clean, but we were tired. The only reason it got a 2 and not... More

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Satellite Beach, Florida
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 15, 2014

The maid apparently can't see the thick dirt on top of the tiles in the shower, or the paint chipping from the walls and ceiling. The building engineer apparently can't figure out why the pipes make so much noise in the showers, or why the burners don't seat properly in the electric stove. The front desk apparently doesn't understand how... More

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Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed January 11, 2014

I generally do not like to read or post on these survey sites because of the common unsubstantiated negative energy that resides on the forums when someone else disagrees. That being said, I would like to give this hotel a thank you. I was not impressed with the outdated property. In fact, I caught myself debating over checking out early... More

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review

Sarah - I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our hotel did not meet your expectations. Please know our staff is working to enhance our offerings for all of our guests to enjoy moving... More

Morgantown, West Virginia
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed October 24, 2013

As the title indicates, I checked out right after checking in. This stay was a disaster right from the start, and although I usually start out all of my reviews with something positive about a property, I really have nothing nice to say about this one. If you have a short attention span and want the abridged version of my... More

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San Antonio, Texas
1 review
1 of 5 stars Reviewed October 14, 2013 via mobile

Overpriced for sub-quality stay. I would have rather stayed at the WinGate less than a mile away. Bad breakfast, noisy pets, non-working water (!!), leftover/dirty dishes, bad A/C (too hot or cold), stained carpets, leftover belongings, very musty smell. This made my trip utterly miserable!!! Avoid this hotel unless it is a last resort.

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that That your room and our grab-and-go breakfast did not meet your expectations. As this hotel's manager, I can assure you that I am working with our staff... More

Philadelphia, Pennsylvania
Top Contributor
73 reviews 73 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed July 20, 2013 via mobile

It is cheap, but wow, chicken bones on the stairs, toilet seat was for a round bowl, this was a oval bowl, didnt fit, mold in tub, very dirty, did check for bed bugs but found none so we stayed, only reason we didnt leave, a/c was cold only setting didnt work, stay somewhere else

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the level of cleanliness throughout our entire hotel was not in line with our company's standards. To ensure this does not happen again, I am working with... More

Philadelphia, Pennsylvania
1 review
2 of 5 stars Reviewed July 9, 2013

This wasy our first and last stay at this hotel. It was chosen because it was clost to my business location and the price was reasonable. Now we know why. Itis a DUMP! Since I can't say ANYTHING nice I won't say anymore. FInd another place.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly, responded to this review

Thank you for your review regarding your experience at our hotel. We greatly appreciate you taking the time to bring this matter to our attention and apologize that your room was unclean upon arrival. The staff and I strive to exceed our guests expectations and create memorable experiences. Therefore we will take your feedback seriously and take action as needed... More

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Additional Information about Extended Stay America - Washington, D.C. - Chantilly

Address: 4504 Brookfield Corporate Drive, Chantilly, VA 20151 (Formerly Homestead Studio Suites Dulles Chantilly)
Phone Number:
Location: United States > Virginia > Fairfax County > Chantilly
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Washington, D.C. - Chantilly 2*
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Also Known As:
Extended Stay America Chantilly

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Amenities

Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
115

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