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Extended Stay America - Washington, D.C. - Chantilly - Dulles South

2.5 of 5
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14420 Chantilly Crossing Lane, Chantilly, VA 20151
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Extended Stay America - Washington, D.C. - Chantilly - Dulles South
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Ranked #13 of 14 Hotels in Chantilly
A recent review
3 of 5 stars Reviewed June 25, 2015
amie1616 Miami Beach, Florida
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59 Reviews from our TripAdvisor Community

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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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1 of 5 stars Reviewed 5 days ago NEW

Had an accident with one car and thought we had a parking spot per person! Front desk keeps telling me they are going to tow car which still runs and is tagged! We have rooms here for three months and do a lot of work around town but will never come to this one again! Was wanting to get car... More 

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Miami Beach, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 25, 2015

Canceled flights, all the room booked in the area, staff here was more than accommodating. Pepa was awesome!!! she fixed errors in my bill without even being asked. She recommended the perks rewards program, signed me up and sent me on my way. The entire staff made my stay restful after a chaotic day at the airport. For the price... More 

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles South, responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that our staff made you feel right at home. I’m thrilled that we were able to accommodate your needs with a comfortable stay and great customer service. Once more, thank you for posting your review. We look forward to having... More 

1 review
5 of 5 stars Reviewed June 9, 2015 via mobile

Pema and the whole staff are friendly and very accommodating. The Hotel is always clean. Would recommend it to anyone, especially if you're staying for a any length of time. There is are kitchens and any utensils you may need.

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles South, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your kind comments about our friendly and accommodating staff. I’m thrilled you would stay with us again! Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

Round Rock, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 4, 2015

We stayed 3 days. Upon arrival we had clean sheets, bed was comfy, restroom clean and kitchenette had a full size fridge(note: if you need dishes they are available upon request from front desk) I didn't use any we ate out. There's a Target among other retail shops and plenty of dining options all within walking distance. It's close to... More 

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles South, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding our comfortable rooms, convenient location and friendly staff. I’m glad we were able to provide you with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit... More 

Baltimore, Maryland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 3, 2015

This place is just my style! the rate on hotwire was unbelieverable. It's in a convenient location that a target and restaurants are a stone's throw away. There's a great little yogurt place that sells banh mi, boba tea and other tasty asian snacks steps away! They let me checkin early and checkout late, and I got to bring my... More 

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Dulles South, responded to this review

Thank you so much for posting a review of our property. We appreciate you letting us know that our dish policy was not what you expected. We are sorry for this issue, but are happy to read that we provided you with comfortable stay. I’m glad you were able to enjoy all the amenities our hotel has to offer. Thank... More 

Austin, Texas, USA
Level Contributor
34 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed May 23, 2015

This hotel is about 5 miles from Washington Dulles airport. There is ample, free car parking. The rooms are clean once per week during a stay, not crowded, build in an economy style. View from my room was the car park and the hotel next door. Bed is firm, bedding was clean. Alarm clock radio did not bring in any... More 

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Chantilly, Virginia
1 review
5 of 5 stars Reviewed March 25, 2015

The staff here was very helpful and polite, especially the two young ladies at the front desk Pema and Terri. They both made sure I had everything I requested. If you are looking for five star luxury this is not the place, however, if you are like me and require a clean and safe place at a reasonable price, then... More 

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Albuquerque, New Mexico
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed March 21, 2015

Got good rate on Hotwire (around $70). We were grateful for the laundry room after having returned from a trip to Europe. The rooms are a bit dated (especially the kitchen area) but very comfortable. Free grab and go breakfast in morning was nice perk. Laundry and sleep were all we needed out if this property, and We got that!... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 15, 2015 via mobile

Dont know where to began!!! This was ABSOLUTELY THE WORST HOTEL EXPERIENCE I EVER ENCOUNTERED OR IMAGINED POSSIBLE!!!i arrived at 8pm didnt get settled in a clean untill 11pm. When we arrived we checked into our rooms my room smelled like weed as well as the hall ways! My sisters room had a dirty sock a iron a peanut on... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 14, 2015 via mobile

This is the first time I'm ever writing a review but I feel compelled to. I had 2 rooms booked..We went to the first room to unload when we got in there was a dirty sock and trash on the counter. That was unacceptable to us we called the front desk and let them know..the other room I booked for... More 

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