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Comfort Suites Dulles Airport

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13980 Metrotech Drive, Chantilly, VA 20151 (Formerly Comfort Suites Chantilly)
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1 room 1 adult
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Comfort Suites Dulles Airport
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489 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Dulles Airport
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Montreal
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 9, 2012

We stayed one night and found the place very nice. The room was clean and spacious, the beds comfortable. We were pleased with the variety of the free breakfast! The kids enjoyed the pool. We were happy about the shuttle service to the air and space museum but certainly not about the pick up from there. It took an hour... More 

Helpful?
Thank outdrfun
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your response. We look forward seeing you soon in the future. Regards, Rajesh Singh More 

Bradford, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 7, 2012

Lovely room, great friendly staff. Had problems with lost luggage which meant we had to change our plans at short notice to get it delivered to the hotel. Paula was fabulous arranging for us to keep the same room and Sameer went above and beyond to make sure we knew when our luggage arrived and keeping watch for it. All... More 

Helpful?
1 Thank ann13m
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you kindly for your response. We look forward seeing you soon. Regards, Rajesh Singh More 

Columbus< NC
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 4, 2012

I was a guest in this hotel for 18 days, and everything from the check in, to check out was Great! All the Staff was great and helpful, Sameer, Muhammad, and Tony were just a few of the helpful staff members. The hotel and the rooms were clean. The breakfast room was larger than usual with a good selection of... More 

Helpful?
Thank CMOwens
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for taking the time to complete your feedback. We value your comments and look forward seeing you visit us very soon. Regards, Rajesh Singh More 

Stewartstown, Pennsylvania, United States
1 review
5 of 5 stars Reviewed August 30, 2012

Only complaint is the tub was in disrepair. Needs to be fixed. had a rust spot in it. Falcet was crooket and the tub felt like it was sagging in the middle of it. The good points, hotel was clean as was the room. Room was nice and big for suite comfortable and relaxing. Breakfast was well laid out had... More 

Helpful?
Thank Dawn W
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your response. We appreciate your time and look forward seeing you soon in the very near future. Regards, Rajesh Singh More 

Houston, Texas
1 review
5 of 5 stars Reviewed August 30, 2012

Nice and comfortable rooms with very helpful staff. Paula and her manager were extremely helpful in working with my wife and I during a very difficult medical emergency when we had to fly to the area from out of town. Our needs were responded to in very timely and professional manner.

Helpful?
Thank John W
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your response. We appreciate your time and look forward seeing you soon in the very near future. Regards, Rajesh Singh More 

Bella Vista, Arkansas
Level Contributor
203 reviews
168 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
3 of 5 stars Reviewed August 14, 2012 via mobile

Comfort Suites is making big strides at becoming a more consistent brand. That is what business travelers require to be able to trust a brand nomatter where we go. This hotel is no exception. I found the location to be very convenient, within walking distance of numerous restaurants and shopping. It is also only 3 miles from the Udvar Hazy... More 

Helpful?
Thank Mike W
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your comments. As far as your concern about the TP, I fully agree with you but this is in conjunction to be eco friendly. This is what they offer as part of our in-room supplies. Hope to see you in the near future. Regards, More 

Halifax, Nova Scotia, Canada
1 review
5 of 5 stars Reviewed August 12, 2012

I missed my flight and had to stay somewhere for the night. I was distraught, frustrated, and tired. The shuttle drivers and front desk staff at Comfort Suites Chantilly were helpful, courteous, and even gave me some calming life advice! Their service was impeccable, their demeanour enjoyable, and the overall experience top notch. Tony the shuttle driver is the man,... More 

Helpful?
Thank Christian P
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your great comments about Tony. We appreciate your feedback and look forward seeing you soon in the near future. Regards, Rajesh Singh More 

Lakeland, Florida
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 10, 2012

We had a wonderful visit to DC thanks in part to the staff of the Comfort Inn. Muhammad was very friendly and helpful in suggesting the best places to eat. The breakfast was a perfect start to our day and a real money saver. Each room has a refriderator and microwave if you want to cook in your room. Try... More 

Helpful?
Thank Mark M
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your comments. We look forward serving you soon. Regards, Rajesh Singh More 

Dalton, Georgia
1 review
5 of 5 stars Reviewed August 4, 2012

Muhammad was a very good manager he helped me out with my iPad and also replaced our light bulb very quickly and curiously. I will stay again and recommend friends and family to stay here. He Also deserves a raise. Lillie Clark

Helpful?
Thank Lillie c
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your response. We look forward serving you soon in the near future. Regards, Rajesh Singh More 

Manassas, VA
1 review
2 of 5 stars Reviewed August 4, 2012

I have stayed at this hotel three times and it has been a nice hotel for the price in the past. However, on my last visit from July 23-29, 2012, I had a horrible experience with the trash can near the fourth floor elevator smelling up the whole floor. I complained to the gentleman at the front desk on Thursday... More 

Helpful?
Thank LarryP82
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your response. We have studied your comments and will take immediate action to resolve this break in service. Kindly accept our sincere apologies and give us one more chance to make it right. Regards, Rajesh Singh More 

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