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Comfort Suites Dulles Airport

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13980 Metrotech Drive, Chantilly, VA 20151 (Formerly Comfort Suites Chantilly)
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Comfort Suites Dulles Airport
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Comfort Suites Dulles Airport
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Comfort Suites Dulles Airport
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425 reviews from our community

Traveler rating
    243
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    35
    23
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Comfort Suites Dulles Airport
See the most recent reviews
Charlotte, North Carolina
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 9, 2012

I checked into this hotel for a one night stay with my family including an infant. We were awake in a couple of hours because of the bed bugs bites. I killed couple of bed bugs on the bed and kept awake the rest of the night guarding my little baby. They have two phones in the room, but unfortunately,... More 

Was this review helpful? Yes 2
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Good Morning, I am sorry to hear about your comments. Upon inspection of your room today, there were no traces of bed bugs. You should have brought it to the attention of the staff so we could have assessed the situation at that moment. Many times guests make assumptions of bed bugs, and it turns out to be something else.... More 

Gatineau, Quebec, Canada
1 review
4 of 5 stars Reviewed April 6, 2012

Fifty-four of us travelled to Washington on March 31st for a Habs vs Caps hockey game at the Verizon Center that night. The Comfort Suites staff went out of their way to ready our 50 some rooms by 2:30 pm! Well done crew! Our stay at the Comfort Suites Chantilly was memorable, except maybe for the cold eggs at breakfast... More 

Was this review helpful? Yes
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Good Morning, Thank you for commending the team at large. We value your feedback as this has been shared with the team and we look forward serving you soon in the very near future, Regards, Rajesh Singh More 

Valley Stream, New York
1 review
5 of 5 stars Reviewed April 3, 2012

I apologize for the late review Muhammad. I would like to thank Muhammad for his wonderful service. I booked my reservations March 9 2012. Muhammad and I talked like we knew each other for years. He's very comfortable to talk to and he made sure all of my needs were meet.. When my daughter and I arrived, my first question... More 

Was this review helpful? Yes
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Good Morning, Thank you for taking the time to elaborate on Muhammad's fine hospitality highlights. We are glad you chose to stay with us and then also had the pleasure to witness some fine guest service moments. We look forward seeing you soon in the very near future. Sincerely, Rajesh Singh More 

Greensboro, North Carolina
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 18, 2012

We arrived at 8:00 PM on a Thursday night for business purposes in Chantilly and stayed for three nights. First of all I have to say that the hotel was nice and the rooms were comfortable. When we arrived the guy behind the counter checked us in. We went upstairs and got to the room, unlocked and started opening the... More 

Was this review helpful? Yes 2
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Good Afternoon, I am sorry to hear about your stay last year in November. In fact, I was not the GM of the property at that time. We have restructured our staffing and my assurance to you is that things have moved towards the positive zone since. Please give us another chance and and I am sure things will go... More 

Chantilly, Virginia
1 review
5 of 5 stars Reviewed March 10, 2012

Whenever I come to visit here is where I stay close to shopping & restuarants and everything is walking distance. Although they do have a shuttle available. Upon check in Muhammad was great, extended my stay the next day and Renee was awesome, during breakfast Toni was awesome. Thanks for the great stay guys! See you sext time.

Was this review helpful? Yes
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Good Morning, Thank you for mentioning the names of 3 key players that made your stay memorable. We value your feedback and choice of lodging and look forward seeing you soon. Sincerely, Rajesh Singh More 

Fargo, North Dakota
2 reviews
5 of 5 stars Reviewed March 4, 2012

Hello, We have stayed here twive and LOVE this hotel the pool and the helpful staff especially Toni who helps in the morning with the breakfast- he was very helpful and kind to me and my children and made us amazing waffles! He also offered to take us to the Air and Space Museum which we will take him up... More 

Was this review helpful? Yes
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Good Morning, Thank you for taking the time to mention Toni and other team members and his multi-tasking activities that enhanced the overall quality of your stay. I am personally delighted the way you were taken care of. It is great to know that you will choose us on your future visits to this area. Regards, Rajesh Singh More 

Naples, Florida
Top Contributor
82 reviews 82 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 25, 2012

I thought the hotel was very nice, newer construction. The room was clean, the staff friendly & wi fi was good. Business center had printer but was a little hot, poor ventalation. Had indoor pool !!! AWESOME !!! I would reccomend.

Was this review helpful? Yes
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Good Morning, Thank you for your wonderful feedback. We look forward serving you soon in the very near future. Sincere Regards, Rajesh Singh More 

Chantilly, Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed February 25, 2012

When I walked in, I was greeted warmly by Muhammad with a smile and was asked how I was doing. It was great to walk in and feel right at home. After he was done with the person ahead of me, he greeted me and asked about my day again. Check-in was fast and smooth. He was very friendly, and... More 

Was this review helpful? Yes
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Good Morning, Thank you for complimenting Muhammad on his super service. We are glad that he made you feel at home and took great care of you. We look forward seeing you visit us again on your next trip to this area. Regards, Rajesh Singh More 

Maryland, USA
1 review
5 of 5 stars Reviewed February 23, 2012

The hotel is very nice with large, clean suite-style rooms. The staff were very friendly and the breakfast was very good with an assortment of both hot and cold items. The shuttle service to Dulles was excellent and we were picked up in about 15 minutes after our call on the return to Dulles. We left our car at the... More 

Was this review helpful? Yes
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Good Morning, Thank you for highlighting the facts that made your stay complete in all aspects. We appreciate your time to write these comments. We are certain you will reside at our property on your next visit to Chantilly. Sincerely, Rajesh Singh More 

Charlotte, North Carolina
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 16, 2012

The hotel is within walking distances to many restuarants and some shopping plazas, which makes it very convenient to stay without a car. They recently updated the entire hotel and I have no complaints. I will stay here at least once a month for a few nights at a time and every experience has been good. The fitness room is... More 

Was this review helpful? Yes 2
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Good Morning, Thank you for taking the time to elaborate on your stay at our hotel. We value your feedback and look forward seeing you soon in the very near future. Sincerely, Rajesh Singh More 

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