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Comfort Suites Dulles Airport

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13980 Metrotech Drive, Chantilly, VA 20151 (Formerly Comfort Suites Chantilly)
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Comfort Suites Dulles Airport
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Comfort Suites Dulles Airport
Comfort Suites Dulles Airport
Comfort Suites Dulles Airport
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434 reviews from our community

Traveler rating
    251
    116
    35
    23
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Comfort Suites Dulles Airport
See the most recent reviews
Stewartstown, Pennsylvania, United States
1 review
5 of 5 stars Reviewed August 30, 2012

Only complaint is the tub was in disrepair. Needs to be fixed. had a rust spot in it. Falcet was crooket and the tub felt like it was sagging in the middle of it. The good points, hotel was clean as was the room. Room was nice and big for suite comfortable and relaxing. Breakfast was well laid out had... More 

Was this review helpful? Yes
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your response. We appreciate your time and look forward seeing you soon in the very near future. Regards, Rajesh Singh More 

Houston, Texas
1 review
5 of 5 stars Reviewed August 30, 2012

Nice and comfortable rooms with very helpful staff. Paula and her manager were extremely helpful in working with my wife and I during a very difficult medical emergency when we had to fly to the area from out of town. Our needs were responded to in very timely and professional manner.

Was this review helpful? Yes
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your response. We appreciate your time and look forward seeing you soon in the very near future. Regards, Rajesh Singh More 

Bella Vista, Arkansas
Top Contributor
203 reviews 203 reviews
168 hotel reviews
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed August 14, 2012 via mobile

Comfort Suites is making big strides at becoming a more consistent brand. That is what business travelers require to be able to trust a brand nomatter where we go. This hotel is no exception. I found the location to be very convenient, within walking distance of numerous restaurants and shopping. It is also only 3 miles from the Udvar Hazy... More 

Was this review helpful? Yes
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your comments. As far as your concern about the TP, I fully agree with you but this is in conjunction to be eco friendly. This is what they offer as part of our in-room supplies. Hope to see you in the near future. Regards, More 

Halifax, Nova Scotia, Canada
1 review
5 of 5 stars Reviewed August 12, 2012

I missed my flight and had to stay somewhere for the night. I was distraught, frustrated, and tired. The shuttle drivers and front desk staff at Comfort Suites Chantilly were helpful, courteous, and even gave me some calming life advice! Their service was impeccable, their demeanour enjoyable, and the overall experience top notch. Tony the shuttle driver is the man,... More 

Was this review helpful? Yes
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your great comments about Tony. We appreciate your feedback and look forward seeing you soon in the near future. Regards, Rajesh Singh More 

Lakeland, Florida
Contributor
13 reviews 13 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 10, 2012

We had a wonderful visit to DC thanks in part to the staff of the Comfort Inn. Muhammad was very friendly and helpful in suggesting the best places to eat. The breakfast was a perfect start to our day and a real money saver. Each room has a refriderator and microwave if you want to cook in your room. Try... More 

Was this review helpful? Yes
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your comments. We look forward serving you soon. Regards, Rajesh Singh More 

Dalton, Georgia
1 review
5 of 5 stars Reviewed August 4, 2012

Muhammad was a very good manager he helped me out with my iPad and also replaced our light bulb very quickly and curiously. I will stay again and recommend friends and family to stay here. He Also deserves a raise. Lillie Clark

Was this review helpful? Yes
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your response. We look forward serving you soon in the near future. Regards, Rajesh Singh More 

Manassas, VA
1 review
2 of 5 stars Reviewed August 4, 2012

I have stayed at this hotel three times and it has been a nice hotel for the price in the past. However, on my last visit from July 23-29, 2012, I had a horrible experience with the trash can near the fourth floor elevator smelling up the whole floor. I complained to the gentleman at the front desk on Thursday... More 

Was this review helpful? Yes
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your response. We have studied your comments and will take immediate action to resolve this break in service. Kindly accept our sincere apologies and give us one more chance to make it right. Regards, Rajesh Singh More 

North Myrtle Beach, South Carolina
1 review
4 of 5 stars Reviewed August 4, 2012

The hotel had Great Customer service it started with arriving at the hotel and with mark checking me and my family in in a nice and respectable matter and also recomming things to do and see in the Washington area. We had a couple needs while but they all were met! Will be staying again soon!

Was this review helpful? Yes
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your response. We look forward serving you soon in the near future. Regards, Rajesh Singh More 

Bedford, Pennsylvania
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 3, 2012

Last year a group of us were in the area for an annual event known as "BrickFair" that is held at the Dulles Expo Center. We all stayed here back then and we are back this year because of its convenience and value. Our room has an area like a kitchenette~very handy~with a good size frig, micro and sink. There... More 

Was this review helpful? Yes
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your response. We look forward serving you soon in the near future. Regards, Rajesh Singh More 

Dover, Delaware
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 2, 2012

Comfort Suites in Chantilly, Virginia, is a great hotel that offers clean, comfortable, and spacious rooms. The staff is friendly and courteous plus very helpful in providing information. The breakfast provided is filling and offers many delightful selections.

Was this review helpful? Yes
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your response. We look forward serving you soon in the very near future. Regards, Rajesh Singh More 

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