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Comfort Suites Dulles Airport

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13980 Metrotech Drive, Chantilly, VA 20151 (Formerly Comfort Suites Chantilly)
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Comfort Suites Dulles Airport
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443 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Comfort Suites Dulles Airport
See the most recent reviews
Reston, Virginia
1 review
5 of 5 stars Reviewed September 22, 2012

After staying in the other hotels offered by the Choice Hotels line, this is one of only two locations worth spending time. It has every amenity I require for a comfortable stay. Customer service at this location is outstanding. Paula, Saleem, and other staff members have always been friendly, helpful, and do their very best to accommodate me whenever I... More 

Was this review helpful? Yes
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your comments . We look forward serving you more frequently in the near future. Regards, Rajesh Singh More 

Mannington
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 19, 2012

We've stayed here often, but not in the past year. They've redecorated in a rust-and-gold color scheme which is very attractive. The beds are very comfortable here and, on weekends, the price is right. The pool is on the small side and a county ordinance requires them to have a lifeguard, which sharply limits its hours. On this particular trip... More 

Was this review helpful? Yes
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your comments. We look forward serving you soon in the near future. Regards, Rajesh Singh More 

Williamsburg, Virginia
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed September 19, 2012

Our travel agent arranged this stay for us to take advantage of the "park, sleep, fly" program, whereby one night's stay can include 14 days free parking and a shuttle to and from the airport. The hotel was adequate, but dated. There was no bulb in the floor lamp, the alarm clock did not light up, and there were stains... More 

Was this review helpful? Yes
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your comments. We look forward serving you soon in the near future. Regards, Rajesh Singh More 

Piscataway
1 review
5 of 5 stars Reviewed September 18, 2012

The rooms were very clean, affordable and the beds a dream. The people could not do enough or be kinder especially Paula and Tony. I was escorting a group of 40 from New Jersey and the staff here were able to accommodate all of our needs in a timely manner. The breakfast had a good variety including waffles, cereal, eggs... More 

Was this review helpful? Yes
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your comments. We look forward serving you soon in the near future. Regards, Rajesh Singh More 

North Georgia
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed September 14, 2012

We stayed here one night, on the way from GA to Maine. The hotel was very easy to get to, close to restaurants, nice, and clean. I recommend it. The two-bed queen suite included coffee pot and small refrigerator/freezer as well.

Was this review helpful? Yes 1
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your esponse. We look forward seeing you soon. Regards, Rajesh Singh More 

Clayton, NC
Level Contributor
101 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed September 11, 2012

I stayed at Comfort Suites while in Chantilly on business. I was happy with my stay. The staff was friendly and accommodating. I changed my departure date at the last minute and they were able to help me, in spite of the change requiring a lot of effort on their part. The lobby and breakfast areas were nicely decorated and... More 

Was this review helpful? Yes
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your feedback. We appreciate your time and look forward staying with us more often. Regards, Rajesh Singh More 

Montreal
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 9, 2012

We stayed one night and found the place very nice. The room was clean and spacious, the beds comfortable. We were pleased with the variety of the free breakfast! The kids enjoyed the pool. We were happy about the shuttle service to the air and space museum but certainly not about the pick up from there. It took an hour... More 

Was this review helpful? Yes
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your response. We look forward seeing you soon in the future. Regards, Rajesh Singh More 

Bradford, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 7, 2012

Lovely room, great friendly staff. Had problems with lost luggage which meant we had to change our plans at short notice to get it delivered to the hotel. Paula was fabulous arranging for us to keep the same room and Sameer went above and beyond to make sure we knew when our luggage arrived and keeping watch for it. All... More 

Was this review helpful? Yes 1
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you kindly for your response. We look forward seeing you soon. Regards, Rajesh Singh More 

Columbus< NC
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 4, 2012

I was a guest in this hotel for 18 days, and everything from the check in, to check out was Great! All the Staff was great and helpful, Sameer, Muhammad, and Tony were just a few of the helpful staff members. The hotel and the rooms were clean. The breakfast room was larger than usual with a good selection of... More 

Was this review helpful? Yes
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for taking the time to complete your feedback. We value your comments and look forward seeing you visit us very soon. Regards, Rajesh Singh More 

Stewartstown, Pennsylvania, United States
1 review
5 of 5 stars Reviewed August 30, 2012

Only complaint is the tub was in disrepair. Needs to be fixed. had a rust spot in it. Falcet was crooket and the tub felt like it was sagging in the middle of it. The good points, hotel was clean as was the room. Room was nice and big for suite comfortable and relaxing. Breakfast was well laid out had... More 

Was this review helpful? Yes
va319, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your response. We appreciate your time and look forward seeing you soon in the very near future. Regards, Rajesh Singh More 

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