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Comfort Suites Dulles Airport

2.5 of 5 13980 Metrotech Drive, Chantilly, VA 20151 (Formerly Comfort Suites Chantilly)
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Comfort Suites Dulles Airport
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Comfort Suites Dulles Airport
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Comfort Suites Dulles Airport
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399 reviews from our community

Traveler rating
    223
    113
    32
    22
    9
See reviews for
109
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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    (96)
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There are newer reviews for Comfort Suites Dulles Airport
See the most recent reviews
Ashburn, Virginia, United States
1 review
5 of 5 stars Reviewed October 29, 2014

Clean room, great amentities, and fantastic customer service from the front desk, especially Jerixa. She was very pleasant and helpful. The breakfast was enjoyable and the wifi was easy to connect. I definitely will stay here again.

Was this review helpful? Yes
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Daniel K, Thank you for taking the time to write a review about the Comfort Suites Dulles Airport. We are thrilled to hear that your stay was a good one. We are excited to know that we provided perfect service and accommodations to you. We hope to see you soon in the near future. Kindest Regards, Kyle L English... More 

2 reviews
5 of 5 stars Reviewed October 23, 2014 via mobile

With deep sense of gratitude to god, I would like to recognize Silvia, Jarixa, Kyle, Paula, Yamne and Tony for an excellent service and commitment to service delivery to all the guest at the hotel. I would stay here again! They made me feel like family.

Was this review helpful? Yes
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your review of the Comfort Suites Dulles Airport. It was a true pleasure to meet you and have you as our guest. We work hard and strive for success and it is good to know we where able to achieve that with your stay. We look forward to your return. Happy Holidays, Kyle L English General Manager More 

1 review
5 of 5 stars Reviewed October 21, 2014 via mobile

I stayed for one night with my wife after a long flight we were both exhausted and arrived at the property close to 4am. We were greeted by the front desk agent Ray who had a great attitude given how early in the morning it was. When we got to the room everything was wonderful and clean. The comfort of... More 

Was this review helpful? Yes
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your review of the Comfort Suites Dulles Airport. It is good to know that we where able to provide a good experience while you stayed with us. We hope that we are able to do this again for you in the near future! Kindest Regards, Kyle L English General Manager More 

Voorhees, New Jersey
1 review
4 of 5 stars Reviewed October 20, 2014

We were in Washington DC for a lecture and left to stay in Chantilly so that we could go to the Air and Space at Dulles. Tony are driver in the shuttle took up to the Air and Space and was very helpful with directions to get home. The staff was wonderful very helpful. I would like to say that... More 

Was this review helpful? Yes
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your review of the Comfort Suites Dulles Airport. We are thrilled to know that we provided an exceptional stay while you where with us. We hope to see you again soon! Kindest Regards, Kyle L English General Manager More 

Ann Arbor, Michigan
1 review
4 of 5 stars Reviewed October 15, 2014

I was pleasantly surprised at the size and cleanliness of my king suite! I had seen only 2-star ratings for this hotel and chose it because I planned only to be there to sleep for a few short hours each night of my 4-night stay. The bed was SO comfortable !! The bathroom large and inviting with marble top counter.... More 

Was this review helpful? Yes
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear martha p, We are thrilled to know that you found us to be better than a two star rating. We will make sure that Paula is recognized for her outstanding service. She is a true example of hospitality. We look forward to your return visit soon to the Comfort Suites Dulles Airport! Kindest Regards, Kyle L English General Manager More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 15, 2014

What a great place – clean, all the amenities that you would find at the best hotel – and most importantly, helpful and friendly staff, specifically Kyle and Silvia, who were both extremely gracious. I arranged to stay at the Comfort Suites Chantilly because I had an early flight out of Dulles. The hotel’s Dulles Airport Park and Fly hotel... More 

Was this review helpful? Yes
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear ChestertownLiz, Thank you for your review of the Comfort Suites Dulles Airport. We are thrilled to hear that you decided to stay twice with us. It is always good to know that the service we strive for is paying off. We hope that we will be able to host you again the next time you are in the Dulles... More 

Charleston, South Carolina
2 reviews
2 of 5 stars Reviewed October 13, 2014

The room was good and the service to the airport was fine, but we had to wait for over an hour upon our return. We were given the same answer with each of our calls, "Our driver is at the airport and should be there in 5 minutes." I'm not sure which was more irritating - the wait or not... More 

Was this review helpful? Yes
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear None0402, We are saddened to hear that you had to wait for the shuttle longer than expected. This is unacceptable and is not a normal practice for us. The Northern Virginia area is well known for traffic and at times we do have this problem with the shuttle going to the airport. We hope that this will not steer... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 8, 2014 via mobile

I was tired from a flight and snippy when I was going to check in. Though I was in a bad mood the young lady at front desk, Jarixa, was very patient and polite with me. She was friendly and welcoming, even made my day a little better. I will definitely be coming back!

Was this review helpful? Yes 2
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Shahdsal90, Thank you for such a great review of the Comfort Suites Dulles Airport. We are thrilled to know that Jarixa was able to brighten up your day. She tends to do this from time to time. We are lucky to have her apart of our team. We hope that we are able to have the chance to host... More 

Contributor
11 reviews 11 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 26, 2014

This is second visit to this hotel and again we we're very pleased with our accommodation, the rooms are very spacious and clean with lovely comfy beds, great breakfast, also brilliant location to get into the Capital, but try to avoid going in at peak times, the staff were very helpful, also has a great indoor pool, would definitely recommend... More 

Was this review helpful? Yes
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Christine G, Thank you for your review of the Comfort Suites Dulles Airport. We are so thrilled to hear that your stay was a enjoyable one. We hope that we will have the opportunity to see you again in the near future. We are glad you find our staff to be helpful. Kindest Regards, Kyle L English General Manager More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 17, 2014

After spending a week in DC, we were looking for somewhere to stay the night before our flight from Dulles. We were without a vehicle so the amenities around us was important. There were lots of non-chain eateries around. Paula at the front desk was very helpful in meeting our request for early check-in. She suggested eating at Hibachi Buffet... More 

Was this review helpful? Yes 1
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear jojodog, Thank you such a great review of the Comfort Suites Dulles Airport. We are thrilled to hear that you enjoyed your stay with us. We hope that you will stay with us again in the near future. Please contact me directly so I can personally make your reservation for you. Kindest Regards. Kyle L English General Manager 703-263-2007 More 

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Additional Information about Comfort Suites Dulles Airport

Address: 13980 Metrotech Drive, Chantilly, VA 20151 (Formerly Comfort Suites Chantilly)
Phone Number:
Location: United States > Virginia > Fairfax County > Chantilly
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Dulles Airport 2.5*
Number of rooms: 89
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Also Known As:
Comfort Suites Chantilly Hotel Chantilly
Chantilly Comfort Suites
Hotel Style:
#5 Business Hotel in Chantilly
#5 Romantic Hotel in Chantilly
#6 Family Hotel in Chantilly

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