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Comfort Suites Dulles Airport

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13980 Metrotech Drive, Chantilly, VA 20151 (Formerly Comfort Suites Chantilly)
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Comfort Suites Dulles Airport
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Comfort Suites Dulles Airport
Comfort Suites Dulles Airport
Comfort Suites Dulles Airport
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427 reviews from our community

Traveler rating
    245
    115
    35
    23
    9
See reviews for
117
68
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100
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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Ft. Washington, Md
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Tony was our driver on the shuttle from the motel to Dulles Airport. Very professional and great people skills!! The ride was very comfortable safe. He was courteous and informative. It was wonderful. To have an experienced driver deliver us to the airport .

Was this review helpful? Yes
Chantilly, Virginia
1 review
5 of 5 stars Reviewed 4 days ago NEW

We used the hotel shuttle service and our driver, Tony, was very prompt, friendly and helpful. The shuttle was available when we requested it and came right away to pick us back up when we called for a return ride.

Was this review helpful? Yes
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Joe S, Thank you for your wonderful about the Comfort Suites Dulles Airport! We are thrilled to hear that Tony was great! We look forward to your return. Kindest Regards, Kyle L English General Manager More 

Hendersonville, North Carolina
1 review
5 of 5 stars Reviewed 4 days ago NEW

I made my reservation through your toll free number. I was told that the AARP/senior rate was not available, even though your web site had it listed with no disclaimer or restrictions. I would like to commend the desk staff at Chantilly (Silvia and Paula) for addressing my needs and giving me the discount rate.

Was this review helpful? Yes
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Chantilly2015, Thank you for taking the time to review the Comfort Suites Dulles Airport. We thank you for your business and look forward to having you as our guest again in the near future! Kindest Regards, Kyle L English General Manager More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

I came down to chantilly for business. I was use to staying in Hyatt's but after this stay I have decided to stay in Comfort Suites. I was welcomed by Sindy and Silvia, they were friendly and went out of their way to work with my needs! Everything is great: the area, breakfast and staff!

Was this review helpful? Yes
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your most recent review of the Comfort Suites Dulles Airport. We are thrilled to hear that you had a GREAT stay! We hope that we can continue to host you when you are in the Dulles area. Kindest Regards, Kyle L English General Manager More 

Sacramento, California
1 review
3 of 5 stars Reviewed 1 week ago via mobile

This hotel is NOT next to the Washington Dulles airport if you are not familiar with this area. There were 2 other Comfort Suites closer to Dulles than this one in Chantilly. We reserved it because their hotel name was Comfort Suites Dulles Airport hotel and the online rate was great. The Free airport shuttle does not go before 6am.... More 

Was this review helpful? Yes
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your recent review. We are saddened to hear about you experience. I hope we can have the chance to make this up to you. We are located just 6 miles from Dulles Airport. Our traveling time to the airport is around 10 min. We try to accommodate our guest in every way. I'm sorry we have fallen... More 

Phoenix, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

This experience was unlike any other I have encountered. I was greeted each time I entered and exited. The staff is phenomenal and truly caring and accommodating. Paula and Tony were absolutely amazing. They accommodate to your needs and personalize your hotel experience. I was able to get help within 10 minutes. Like I said, the staff there is truly... More 

Was this review helpful? Yes
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear manda364, Thank you for your review of the Comfort Suites Dulles Airport. We are thrilled to know that you enjoyed your stay. We hope we can see you again soon! Kindest Regards, Kyle L English General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Comfort suites was great! Breakfast was tasty and had many choices. There was pancakes, waffles and coffee! Their customer service was awesome sindy and Silvia were nice and friendly. The rooms were big and comfortable, everything was great

Was this review helpful? Yes
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your review of the Comfort Suites Dulles Airport. We look forward to having you as our guest again soon! Kindest Regards, Kyle L English General Manager More 

Cedarville, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

very clean and pretty staff very nice and helpful a lot of stores around you in the middle of housing and people a lot of restaurants free breakfast but get there early rooms were very roomy and very nice

Was this review helpful? Yes
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear memom24, Thank you for your review of the Comfort Suites Dulles Airport. We are happy to hear that you found our hotel to be clean and our staff friendly. We hope that we have a chance to host you again in the near future. Kindest Regards, Kyle L English General Manager More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for one night and we loved it my husband specially loved breakfast. Everything was great we truly appreciate all the assistance given by sindy and Silvia they were wonderful. We will be back to this hotel next time we come to DC.

Was this review helpful? Yes
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Ktamador, Thank you for your recent review of the Comfort Suites Dulles Airport. It was a true pleasure to have you as our guest. We hope we can welcome you back with arms wide open the next you are in the Dulles are. Please contact us directly so that we can ensure another great stay! Kindest Regards, Kyle L... More 

NC
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I called ahead to get some advice since this April 6th--week long stay was for my son's birthday. (He actually picked Washington over Florida this year, even with the weather!!!) I spoke with Paula one day and Kyle another day. Paula was helpful with local information and confirming pool was warm and ready! Kyle helped out with advice on sightseeing... More 

Was this review helpful? Yes
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear ourtwokids, Thank you for your great review. We are happy to know that we provided you with great service even before your arrival. We hope you enjoy your stay with us and we can continue to see you on family trips whenever you are in the Chantilly/Dulles area. Kindest Regards, Kyle L English General Manager More 

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