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All 14 Chantilly hotels

Comfort Suites Dulles Airport

2.5 of 5 Hotel   |   13980 Metrotech Drive, Chantilly, VA 20151 (Formerly Comfort Suites Chantilly)
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Ranked #7 of 14 hotels in Chantilly
A recent review
5 of 5 stars reviewed 6 days ago
N8367PIAndrewP Indiana, Pennsylvania, United States
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  • Reviews (359)
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359 people have reviewed this hotel

Traveler rating
    193
    107
    30
    20
    9
See reviews for
98
60
41
78
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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English first
Indiana, Pennsylvania, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Paula was extremely helpful in getting a pack n play, extra blankets, and getting us a new room near the pool. The pool was very clean and warm...perfect for our two-night stay. We really enjoyed our stay and will stay here again if we are in the area.

Was this review helpful? Yes
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear N8367PIAndrewP, Thank you for sharing your review regarding the Comfort Suites Dulles Airport. We are so exicted to know that Paula took very good care of you. We are thrilled to know that you enjoyed our indoor heated pool. We hope we have the chance to see you again at the Comfort Suites Dulles Airport! Kindest Regards, Kyle L... More

Lorton, Virginia
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I recently flew out of Dulles International Airport for 15 days, and learned from an Internet search that the Comfort Suites Chantilly offered parking at a very reasonable cost for travelers using the airport. We were extremely satisfied with leaving our car at the hotel (we used only the parking service, and did not stay overnight at... More

Was this review helpful? Yes 1
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Johninlorton, We are thrilled to know that our book2park option was great for you. I'm excited that Tony and Paula provided such great service to you. We hope that we will see you soon on your next adventure. Kindest Regards, Kyle L English General Manager More

Southeast WI
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We started our trip to DC and surrounding areas by checking in here at the Comfort Suites. We saw the rankings from previous years and decided this would be the place. Any complications we had with our room were answered with the highest authority and extreme promptness. All of the little things were corrected and made right by Kyle (GM)... More

Was this review helpful? Yes 1
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Jim M, Thank you for sharing your review regarding the Comfort Suites Dulles Airport. I'm happy to hear that your stay was good. We look forward to having you as our guest again soon in the near future. Kindest Regards, Kyle L English General Manager More

Fort Collins, Colorado
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Tony was responsive, courteous, and professional in running the shuttle service from the hotel. He asked questions about my travel needs and offered suggestions. Paula was friendly and professional; pleasant to deal with and worked to resolve issues I encountered. Teresa (Deresa?) is an asset to the hotel, I was impressed with her versatility in driving the shuttle and working... More

Was this review helpful? Yes 1
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for sharing your review about the Comfort Suites Dulles Airport. We are glad to know know that our staff provided great service. We hope that we can see you soon the next time your travels bring you to the Dulles area. Kindest Regards, Kyle L English General Manager More

Port Orford, Oregon
1 review
5 of 5 stars Reviewed 2 weeks ago

My sister and I just spent a week here while we visited Washington, D.C, and we can't say enough good things about our experience. The people there were most friendly and did every thing they could do to make our stay the best it could be. I'd also like to tell about how much Tony and Jarisa went out of... More

Was this review helpful? Yes
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your great review of the Comfort Suites Dulles Airport. We are glad our staff did such a great job during your stay. We hope that we will see you soon in the near future. Kindest Regards, Kyle L English General Manager More

Chantilly, Virginia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stopped in Chantily for a one night visit with wife's cousin. Totally enjoyed your staff and decided to stay longer to visit the Smithsonion Air Museum. Staff informed us they provided free shuttle to where we wanted to go. So, stayed a third day for siteseeing. Enough about us --- the staff was terrific! Shuttle service was available whenever we... More

Was this review helpful? Yes 1
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Rebecca D, Words can not express the gratefulness of having you as our guest at the Comfort Suites Dulles Airport. We are thrilled to know that all staff members went above and beyond for you. We hope that we will have the honor to have you as our guest again in the near future. Kindest Regards, Kyle L English... More

Erie, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family and I recently had a 4-night stay at this hotel and cannot say enough good things about it. The customer service is matchless - Tony went out of his way to help us and make our stay pleasant. Paula was gracious and went over and above the call of duty. All of the staff made us feel welcome... More

Was this review helpful? Yes
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear mconn12, It was truly a pleasure to have you and your family with us. Thank you for a wonderful review of the Comfort Suites Dulles Airport. I'm excited that Tony and Paula assisted you with outstanding service I will be sure to applaud them for this. We look forward to your return soon! Kindest Regards, Kyle L English General... More

Ahmedabad, India
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

It was great experience staying at comfort suits.. room service was great.. shuttle service was prompt.. tony was great help. Tony helped me a lot. Same time Paula too was helpful.. really looking forward to stay here again..thanks..

Was this review helpful? Yes
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear hiteshmaacharyaar, Thank you for your great review of the Comfort Suites Dulles Airport. We are thrilled to know that you enjoyed your stay with us. We hope that you will come back and see us again soon! Kindest Regards, Kyle L English General Manager More

River Vale, NJ
Contributor
17 reviews 17 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My husband and I booked a king bed room for 2 nights at the end of July. The room itself: clean, and large enough to move around comfortably. The wi-fi worked just fine. The bed was quite comfortable. The bathroom: clean, stocked with adequate miniature supplies and plenty of fluffy towels. We were surprised at the availability of the shuttle... More

Was this review helpful? Yes
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear waltlayton, We are saddened to hear that we did not meet your expectations. We hope that you will give us another chance in the near future. Please contact me directly so that I can ensure a great stay. Kindest Regards, Kyle L English General Manager More

Chantilly
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Upon registering I was assisted by the Agent Paula at the front desk. Her smile alone made me feel welcomed due to me having taken a cab which we were lost ! She was upbeat knowledgable and attentive. Also she was quick with reviewing my reservations and shortly after I was able to go to my room and relax. No... More

Was this review helpful? Yes
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Fabayoko, Thank you for such a kind review. We look forward to having you as our guest again at the Comfort Suites Dulles Airport. Kindest Regards, Kyle L English General Manager More

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Additional Information about Comfort Suites Dulles Airport

Address: 13980 Metrotech Drive, Chantilly, VA 20151 (Formerly Comfort Suites Chantilly)
Phone Number:
Location: United States > Virginia > Fairfax County > Chantilly
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Dulles Airport 2.5*
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Also Known As:
Comfort Suites Chantilly Hotel Chantilly
Chantilly Comfort Suites

28 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Family Hotel in Chantilly #7 Business Hotel in Chantilly
Hotel Class
Number of rooms
89

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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