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Comfort Suites Dulles Airport

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13980 Metrotech Drive, Chantilly, VA 20151 (Formerly Comfort Suites Chantilly)
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Comfort Suites Dulles Airport
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Comfort Suites Dulles Airport
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Comfort Suites Dulles Airport
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437 reviews from our community

Traveler rating
    253
    116
    36
    23
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed yesterday NEW

I tried to cancel my hotel because I was running behind and not going to make it into town. Choice wouldn't let me cancel, but the hotel manager went above and beyond and got my points back to me. The Area Manager was GREAT!!

Was this review helpful? Yes
Camp Hill, Pennsylvania
Top Contributor
104 reviews 104 reviews
29 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

First the good. The room was spacious, nicely appointed and clean. The beds were very comfortable. Sunday's breakfast was very good. We had scrambled eggs, sausage, yogurt and a bagel. Fresh fruit, potatoes, English muffins, fruit juices, coffee & tea were also available. Now the bad. There was no drain plug in the bath and the hair dryer overheated in... More 

Was this review helpful? Yes
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Edd R, Thank you for your review of the Comfort Suites Dulles Airport. We are glad you enjoyed our rooms and the breakfast the first day was good. We apologize for the large group that was in our breakfast area the second morning. We have currently dedicated our meeting room to large groups like this in order to not... More 

Richmond, Virginia
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed at this location while travelling to a class in the area. I was not disappointed in my stay. The staff at this hotel are wonderful. They are kind and caring about your needs. I was able to enjoy the breakfast each morning of my stay and the breakfast hostess kept on top of everything! I will happily be... More 

Was this review helpful? Yes
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Laura G, Thank you for your great review! We are so happy to hear you enjoyed your stay with us. We hope we can have the pleasure to welcome you back to the Dulles area again soon. Kindest Regards, Kyle L English General Manager More 

Virginia
Top Contributor
161 reviews 161 reviews
28 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 1 week ago

I had reserved this hotel on a third party site and was so impressed with the hotel. It was like staying at a Marriott. That is usually where I stay, so this says a lot. The breakfast was good and I slept very well, looking at the geese in the pond in the morning enjoying a cup of coffee from... More 

Was this review helpful? Yes
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your great review of the Comfort Suites Dulles Airport. We are thrilled to hear that you enjoyed your stay! We can not thank you enough for choosing our hotel. We hope that we can continue to be your hotel of Choice the next time you are in the Chantilly area. Kindest Regards, Kyle L English General Manager More 

waynesboro, va
Contributor
14 reviews 14 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was pleasantly surprised. Very nice clean and well appointed room with updated linens and decent shampoos. We used the park and fly and booked through buy reservations for a significant discount. Breakfast was the regular continental breakfast bacon eggs pancakes waffles, etc. The shuttle runs in the hour to the airport. I would definitely stay here again.

Was this review helpful? Yes 1
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your most recent stay! We are thrilled to here that you enjoyed the Comfort Suites Dulles Airport. We hope we can welcome you back soon. Kindest Regards, Kyle L English General Manager More 

Albany, New York
Contributor
19 reviews 19 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was the second trip to Chantilly to visit the Air and Space museums. After the first trip, I was skeptical about this location, however this time around a much better experience. A 7 hour drive to get to the hotel, and after several delays we arrived at 3 am. However I received a phone call prior to arriving, by... More 

Was this review helpful? Yes
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your review of the Comfort Suites Dulles Airport. It was a true pleasure to have you stay with us, We thank you fro the second chance and hope we can continue to be your hotel of choice the next time you are in the Dulles Airport. Kindest Regards, Kyle L English General Manager More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel was comfortable ! Also the room was clean, the staff were incredibly friendly and helpful when we checked in--good service ! The included breakfast was tasty! My family loved this hotel and enjoy the trip!

Was this review helpful? Yes 1
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

May9768, Thank you for your great review of the Comfort Suites Dulles Airport. We are thrilled to hear that you enjoyed your stay. We look forward to seeing you again in the near future! Kindest Regards, Kyle L English General Manager More 

parker, Colorado
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I've stayed at plenty of four-star hotels that should have had two stars. But I've never experienced the opposite until I stayed at the Comfort Suites Chantilly (IAD). I was really suspicious when I read the rave reviews, and tried to find another lodging at short notice. But there was nothing available. I'm glad now because I wouldn't have discovered... More 

Was this review helpful? Yes 2
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear shellysteig, Thank you for your review. It is exciting to know that you rate us more stars! We hope that we can have a chance to WOW you again with our hotel and service. We are looking forward to your return visit soon! Kindest Regards, Kyle English General Manager More 

Staunton, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel, Comfort Suites Chantilly, was a highlight of the trip. The staff was wonderful, with a special Thanks to Tony and Paula. I would and am planning on staying at this hotel again in the future. Highly recommended by myself and the other 10 people I booked rooms for here during this trip.

Was this review helpful? Yes 2
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Barbara B, Thank you for a great review! We are thrilled to hear that you enjoyed your time at the Comfort Suites Dulles Airport. We look forward to seeing you again soon! Kindest Regards, Kyle L English General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2015 via mobile

Everyone helpful including Tony, Paula. Quiet night spent even with large high school group. I was able to use meeting room for meditation the morning of return. Clean and comfortable hotel. Good breakfast . Would stay here again if and when flying from Dulles,

Was this review helpful? Yes 1
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your review of the Comfort Suites Dulles Airport! We are thrilled to hear you sleep well even with a large high school group staying with us. We make sure we have separate floors for our groups and try our best to keep the noise down so it does not affect our business travelers. We look forward to... More 

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