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All 14 Chantilly hotels

Comfort Suites Dulles Airport

2.5 of 5 Hotel   |   13980 Metrotech Drive, Chantilly, VA 20151 (Formerly Comfort Suites Chantilly)
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83%
Ranked #8 of 14 hotels in Chantilly
A recent review
4 of 5 stars reviewed 2 days ago
Lee J Lihue, Hawaii
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  • Reviews (349)
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349 people have reviewed this hotel

Traveler rating
    186
    105
    29
    20
    9
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94
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
Lihue, Hawaii
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We used this as a base for Washington DC. The hotel was great, it is a totally smoke free place, very nice big clean rooms, mini fridge, sink, and microwave. The staff were very friendly and helpful, there is also a nice free breakfast, and the parking is free. Around the hotel are numerous restaurants, and stores that can be... More

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Stamford, Connecticut
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

We recently spent three nights at the Comfort Suites and were so unhappy with our stay that we cancelled a future reservation. Our room was clean and we had no complaints with this. However, the bathroom was a different story. The door was broken/would not shut. The shower tiles were broken where the curtain rod should have hung, causing the... More

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Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear KVct, We are sorry that we let you down. We are working hard to fix all the issues you mentioned in your review. Please know that we take all guest feedback very seriously and address the situation immediately. We hope that you will come back and see the improvement's we are making. Please contact me directly so that I... More

Arlington, VA
Contributor
14 reviews 14 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I don't always review "basic" hotels, but the staff made the difference. Everyone was friendly, knowledgeable, and helpful. Wi-fi questions, frequent flyer number additions, late check-out--everything was accommodated instantly and kindly. Ground floor room but very quiet. Spotless. The A/C unit was mercifully quiet. Huge room. Adequate breakfast. Fast wi-fi. Bathroom lighting a little yellow/dim but OK water pressure. Lots... More

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Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you very much for your review. It is good to know that you enjoyed your stay with us. We hope that you will visit again soon in the near future. Kindest Regards, Kyle L English General Manager More

Henderson, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago NEW

We teach all over the world, and thus have need of a Park 'n' Fly situation when one conference is reached by our car, but the next must be by plane. We did this at Dulles (Washington, DC) and found the Comfort Suites at Chantilly to be of good quality and very courteous and helpful. Two of its employees deserve... More

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Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you so much for your recent review of the Comfort Suites Dulles Airport. We are thrilled to hear that Tony and Sammer went out of there way to help you. It is so important to go above and beyond for our guest. We hope that we will be able to host you again soon in the near future! Kindest... More

Fredericksburg, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I have used Comfort Suites Dulles Airport for airport parking several times, and intend to use them whenever I need airport parking. The rate is much lower than the airport parking at Dulles, and is quite convenient, with their shuttle service that drops you off at the entrance. The pick up is quick and they are very responsive. I had... More

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Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Lindar10, Thank you so much for sharing your park and fly experience. We are excited to know that Tony has provided outstanding service. We look forward to your next trip and are confident that you will choose our hotel for your parking needs. Kindest Regards, Kyle L English General Manager More

wilmington nc
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Our car broke down and had to go to Chevy dealership across the street. They could not repair the car and had to stay an extra night in the area and found this hotel. Very quiet and hotel is near plenty of places to eat. Room was quite large and our room actually had a jetted tub, a nice perk... More

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Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for sharing you review of the Comfort Suites Dulles Airport. We are glad to know that we where able to create a good environment for you. We are sorry that your car broke down. We hope that you will choose us the next time you are in the area. Kindest Regards, Kyle L English General Manager More

Istanbul, Turkey
1 review
5 of 5 stars Reviewed 1 week ago

After a disaster experience with another hotel I just decided to stay in Comfort Suites Dulles Airport. Luckily that was one good idea. Everybody in the hotel is very kind and helpful.Especially Tony,and Kyle and all other staffare very friendly and concerned about guest's needs They have the shuttle service that can take you to Airport, Air and Space museum... More

Was this review helpful? Yes
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Gursoyp, Thank you for sharing your recent stay about the Comfort Suites Dulles Airport. It was truly a pleasure to have you as our guest. We are glad to know that we created a home feeling for you. It is so important to have good accommodations while traveling. We are excited to know that we accomplished that in your... More

Baltimore, Maryland
1 review
4 of 5 stars Reviewed 1 week ago

I entered the lobby that was so cozy. Shawnte at the front desk was delightful, knowledgeable, and very helpful. The room was clean and equipped with everything I needed, refridgerator, coffe maker,microwave, iron, and a nice size tv. I had a wonderful stay and will stay here again when I am back in Baltimore. Also, the mall is less than... More

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Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for all your kind words regarding the Comfort Suites Dulles Airport and our staff. We will make sure to mention a great job to Shawntae who assisted you. We hope to see you again soon in the near future! Kindest Regards, Kyle L English General Manager More

Norcross, Georgia
2 reviews
5 of 5 stars Reviewed 1 week ago

The room was clean and even though it was by the elevators, it was quiet. The door lock was a little funky because you had to push the handle down once in the room to get the bolt to retract so the door would close. Once I figured that out it was smooth sailing. Breakfast area was clean and well... More

Was this review helpful? Yes
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear SfromGA, Thank you for your review of the Comfort Suites Dulles Airport. We are thrilled to know that you enjoyed your time with us. We will look into the door lock issue and make sure that it is corrected so that the next guest will not have to experience that issue. We are glad to know that our breakfast... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

From the time of arrival to our departure, all of the desk clerks, housekeepers, as well as the management team was outstanding. We were a group filled with kids 4 months to 18 years old. The staff remained helpful and very courteous. SUPREME service. Rooms were awesome; breakfast was great!! Will definitely stay here again. This is also my second... More

Was this review helpful? Yes
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear JanetM, WOW! Thank you for this wonderful review! We are so thrilled that everyone enjoyed the Comfort Suites Dulles Airport. It was truly a pleasure having you and the group with us. We look forward to hosting you again on your next trip. Kindest Regards, Kyle L English General Manager More

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Additional Information about Comfort Suites Dulles Airport

Address: 13980 Metrotech Drive, Chantilly, VA 20151 (Formerly Comfort Suites Chantilly)
Phone Number:
Location: United States > Virginia > Fairfax County > Chantilly
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Dulles Airport 2.5*
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Also Known As:
Comfort Suites Chantilly Hotel Chantilly
Chantilly Comfort Suites

28 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#7 Family Hotel in Chantilly #7 Business Hotel in Chantilly
Hotel Class
Number of rooms
89

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