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Comfort Suites Dulles Airport

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13980 Metrotech Drive, Chantilly, VA 20151 (Formerly Comfort Suites Chantilly)
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1 room 1 adult
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Comfort Suites Dulles Airport
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489 Reviews from our TripAdvisor Community

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Stafford, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed for three nights during winter storm Jonas. The hotel staff worked hard to make sure that everyone had their needs met. They were cheerful and accommodating. The room was very comfortable and the lobby was warm and cozy, with a fire going to brighten the mood during the storm. The breakfast was good and the shuttle was running... More 

Helpful?
1 Thank mbanderson61
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear mbanderson61, It was a great pleasure to have you as our guest and we are thrilled to hear about the experience you had with us! We hope we get a chance to host you again at the Comfort Suites Dulles Airport. Kindest Regards, Kyle L English More 

Austin, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent Hotel with a touch glamour lobby and excellent customer service . Good breakfast . Near of good shopping and restaurants. Good parking and security. I recommended for excellent services. The room are in Excellent condition and clean

Helpful?
Thank Lesbia R
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Lesbia R, Thank you for your review of the Comfort Suites Dulles Airport. We are thrilled to hear that you thoroughly enjoyed your stay with us. We hope that we can continue to serve as your lodging facility the next time you are in the Dulles/Chantilly area. Kindest Regards, Kyle L English General Manager More 

VA
Level Contributor
115 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Easy shuttle from Dulles (it says Choice Hotels on the outside). The standard room with a king bed was quiet, clean and roomy. There was a flat screen tv, desk, couch, fridge, coffeemaker, plenty of hot water in the shower, and hairdryer. They even have a heated pool and exercise room. The breakfast is good for an included breakfast with... More 

Helpful?
1 Thank annapolissailing
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your great review of the Comfort Suites Dulles Airport! We are truly thrilled to hear about your wonderful stay. It's good to know that we provide quality service along with a quality breakfast to all of our guest. We look forward to your return and we thank you for your loyalty. Kindest Regards, Kyle L English General... More 

Indy
Level Contributor
6 reviews
3 of 5 stars Reviewed January 1, 2016

We took a driving vacation around the Chesapeake Bay area & DC, and booked Comfort Suites for the first four nites. We were by & large pleased with the over-all value in price vs; cleanliness, maintenance & amenities. However, when I jumped into the shower at the Chantilly site, I was just "soaping-up" good when I noted that there was... More 

Helpful?
Thank OleMose
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear OleMose, Thank you for your review of the Comfort Suites Dulles Airport. We are saddened to hear about the incident that occurred during your stay. Please know we are looking into this and will do everything in our power to make sure it is corrected. Could you please contact me directly so that we may discuss this incident further.... More 

Annapolis, Maryland
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed December 29, 2015

Tony was a joy to talk to and very attentive to our hectic schedule. The bus was clean and in great shape. We spent the night at the hotel then fly overseas for a month. When we finally made it back to Dulles, Tony picked us up and returned us to our car at the Comfort Suites. He remembered us,... More 

Helpful?
1 Thank John S
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear John S, Thank you for your review of the Comfort Suites Dulles Airport! We are thrilled to hear that you enjoyed your stay and that our shuttle service was very helpful also. We strive to provide the best customer service and we are glad we provided that you. We look forward to your return when you are in the... More 

Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 26, 2015 via mobile

Comfort Suites allows guests to park their car at daily rates much cheaper then airport parking or nearby long term parking garages. A 3-day trip to MSP to watch Giants play the Vikings and Tony at Comfort Suites made a special trip to Dulles for me.

Helpful?
2 Thank James O
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear James O, What a great review of the Comfort Suites Dulles Airport! We look forward to seeing you again soon in the near future! Kindest Regards, Kyle L English General Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 18, 2015 via mobile

Tony was very friendly and had a fascinating story to tell us about his move the the US from northern Iran and about his family. He helped with all our eight bags of luggage and even offered to by us a luggage cart.

Helpful?
1 Thank run1000hills
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Thank you for your review of the Comfort Suites Dulles Airport. It is good to know that Tony took such great care of you. We hope that we can continue to earn your business and we look forward to seeing you again soon! Kindest Regards, Kyle L English General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 12, 2015 via mobile

Paula checked me in she was very nice and helpful.....She is a sweetheart and made my stay very enjoyable. I will be returning mostly because I like their staff. I totally recommend this hotel for any type of stay....rooms are very clean. Location is perfect near shops and restaurants. Overall a great experience

Helpful?
1 Thank MrsKillEmAll
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear MrsKillEmAll, Thank you for your great review of the Comfort Suites Dulles Airport. We are thrilled to hear the service that Paula provided. We look forward to your return soon! Kindest Regards, Kyle L English General Manager More 

1 review
1 of 5 stars Reviewed December 8, 2015

I was extremely disappointed in the overall experience at this hotel. The primary reason I booked this hotel was for the 1st floor accessible room with roll-in shower that I specifically reserved online. I reiterated the importance for this room in the comment box when making my reservation. However, we were informed it was not available upon check-in. I was... More 

Helpful?
Thank Erica E
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Erica E, Thank you for sharing your recent stay regarding the Comfort Suites Dulles Airport. Please know that we take all negative and positive feedback very seriously. We are saddened to hear about the incidents that occurred at our Hotel. Please know we are addressing this issue. We can also assure you that every precaution is being taken to... More 

Chantilly, Virginia
1 review
3 of 5 stars Reviewed December 6, 2015

Overall, my 10 day stay at this hotel was incredibly average. While the front desk staff is competent and professional (esp. Paula), the cleaning staff skipped my room numerous times and missed picking up the garbage or making the bed when they did a perfunctory walk-through. The breakfast was a very nice feature and I appreciated the selection of foods... More 

Helpful?
Thank Nick T
Kyle E, General Manager at Comfort Suites Dulles Airport, responded to this review

Dear Nick T, Thank you for your recent review of the Comfort Suites Dulles Airport. We are sorry to hear about the loud and inconsiderate construction workers. We will look into this and make sure our evening staff are aware of it. We hope you will give us another shot to show you we are better than average. Please contact... More 

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