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Extended Stay America - Washington, D.C. - Chantilly - Airport

2.5 of 5
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4506 Brookfield Corporate Drive, Chantilly, VA 20151 (Formerly Sierra Suites Chantilly)
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Extended Stay America - Washington, D.C. - Chantilly - Airport
Best prices for: 1 room 1 guest
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Ranked #9 of 14 Hotels in Chantilly
A recent review
3 of 5 stars Reviewed September 20, 2012
Angiejuls Kuala Lumpur, Malaysia
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95 reviews from our community

Traveler rating
    52
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    5
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Extended Stay America - Washington, D.C. - Chantilly - Airport
See the most recent reviews
Chantilly, Virginia
1 review
1 of 5 stars Reviewed October 18, 2012

House keeping knocked on my door early in the morning as I was still in bed sleeping, and after I was forced to wake up I tried to jump in the shower and the water was not running; I called downstairs and all I was told is to wait for 15 minutes. So I am writing this review very angry... More 

Was this review helpful? Yes
Rob D, Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

I recently received a copy of your review of the Extended Stay America Washington, D.C. - Chantilly-Airport. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. I apologize for the fact the water was not working due to... More 

Kuala Lumpur, Malaysia
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed September 20, 2012

We stayed here for 5 days during our DC visit. Chose this place as it's not too far from the airport. The facilities are good, with a small swimming pool and ample free parking. Rooms are ok - well-equipped with flat screen TV, kitchenette, fridge, microwave, dishwasher, utensils etc. In the first room they assigned us, it was on the... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you so very much for your review of Extended Stay Washington, D.C. – Chantilly Airport. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to... More 

1 review
5 of 5 stars Reviewed July 15, 2012

Extremely satisfied with service quality overall my experience with Extended StayAmerica the greatest time being away from home and they have made me feel home .

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ChristopherTM, Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay Deluxe Washington, D.C. - Chantilly. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing... More 

Fayetteville, North Carolina, United States
1 review
5 of 5 stars Reviewed June 6, 2012

The staff were professional and caring! I attended a business meeting in Washington, DC on June 5, 2012. I made reservations through HotWire.com. I needed for my pets to stay with me and the hotel had those accomendations. People travel with their animals more and would rather stay at a pet friendly hotel. Thank you Extended Stay America, Chantilly, VA... More 

Was this review helpful? Yes
Management response:

Thank you so very much for your glowing review of Extended Stay Deluxe Washington, D.C. - Chantilly. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. Please know that we would be thrilled to... More 

Chantilly
1 review
5 of 5 stars Reviewed April 24, 2012

Great Staff!!!!! Great Service!!!! Wonderful area.....close to shopping Close to highway..... Friendly atmosphere. Been here for awile and still greeted with a smile :-) on a daily basis.

Was this review helpful? Yes
ChristopherTM, Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

It was very kind of you to take the time to publish such a positive review of your stay at the Extended Stay Deluxe Washington, D.C. - Chantilly. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is... More 

Chantilly
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 10, 2012

I've been staying for past several months at the Extended Stay Deluxe Chantilly. The Hotel is really nice and the staff is great Upon arriving every Monday I found myself greeted with heart felt smiles from the very first person I meet checkin is usually with Pema or the Hotel Manager Dhiraj they provide everything that is available to me.... More 

Was this review helpful? Yes 2
ChristopherTM, Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Dear John, Thank you so very much for your glowing review of Extended Stay Deluxe Washington, D.C. - Chantilly. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended... More 

Chantilly
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 3, 2012

We have been guest at Extended Stay Deluxe for over six years and during that time we have seen a lot of changes. New management has made a lot of changes and the level of service given to us has been outstanding. Staff is responsive and very accommodating. Hotel is being renovated which will only enhance our stay at the... More 

Was this review helpful? Yes
ChristopherTM, Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

It was very kind of you to take the time to publish such a positive review of your stay at the Extended Stay Deluxe Washington, D.C. - Chantilly. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is... More 

Chantilly, Virginia
1 review
5 of 5 stars Reviewed March 12, 2012

The hotel staff are excellent ,they make me feel right at home remember me by name always greet me with a smile , not to mention the rooms are great feels like a mini apt.. i love staying here !!!feels just like home : )

Was this review helpful? Yes
ChristopherTM, Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay Deluxe Washington, D.C. - Chantilly. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we... More 

Chantilly, Virginia
1 review
4 of 5 stars Reviewed March 12, 2012

Extended stay Chantilly is great. Clean room and great price. Manager always goes out of his way to make sure everything is handled perfectly. We have been staying there over a year for various business reasons and always have a pleasant stay.

Was this review helpful? Yes
ChristopherTM, Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay Deluxe Washington, D.C. - Chantilly. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing... More 

Chantilly, Virginia
1 review
5 of 5 stars Reviewed March 9, 2012

Staff very nice and professional, enjoy staying there

Was this review helpful? Yes
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