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Extended Stay America - Washington, D.C. - Chantilly - Airport

2.5 of 5
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4506 Brookfield Corporate Drive, Chantilly, VA 20151 (Formerly Sierra Suites Chantilly)
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1 room 1 guest
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Extended Stay America - Washington, D.C. - Chantilly - Airport
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106 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Extended Stay America - Washington, D.C. - Chantilly - Airport
See the most recent reviews
Montgomery, Illinois
1 review
5 of 5 stars Reviewed July 15, 2013

My son and I stayed for 6 nights, and were treated very well. All the staff were a great help and seemed happy to help. Accommodations were excellent. I can't say enough about how much we enjoyed our stay. Hello Naima......Larry and Mike

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you for taking the time to write a review of your stay with us. I am so glad to read that you were pleased with our staff and the service they provided to you. I will be sure to share your comments with the entire team, including Naima, Larry and Mike. Thank you again for sharing your comments with... More 

Washington DC, District of Columbia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 8, 2013

I Stayed at this Hotel for two nights. The room was bright, extremely clean and very quiet. The staff were readily available and friendly. I booked through Priceline and got a great deal! The only draw back was that they have no shuttle to the airport but for the price, I can totally overlook this. My husband and I travel... More 

Was this review helpful? Yes
Louisville, Kentucky
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 30, 2013

We had never stayed at an Extended Stay Hotel. We received excellent service from Sean. The renovated room with kitchenette was clean and attractive. We only stayed one night but we had a grand child visiting us at the hotel. We were allowed to check in a little earlier which was very helpful. It is so close to the Smithsonian... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you so much for posting a review of our property. The staff and I read your review, and would like to thank you for writing your experience with us. I'm so pleased to hear that our team members made you feel home away from home. The entire staff and I would like to thank you again for posting your... More 

chantilly
1 review
4 of 5 stars Reviewed June 29, 2013

The rooms and staff are wonderful, especially Naima she really goes the extra mile she just gets it and is so understanding and companionate, great stay!!!! Pema was also very helpful and knowledgeable also very sweet, Shawn greeted me with a big smile and great service which is always nice to see when your in a new place, thanks everyone... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Bryon - Thank you so much for posting a review of our property. I am glad to read that you were pleased with your room and our amazing staff, especially Naima, Pema and Shawn. I am very proud of our team and will definitely share your comments with them. Thank you again for sharing your experience with us. We would... More 

Tampa, Florida
2 reviews
5 of 5 stars Reviewed June 19, 2013

Normally I do not write reviews I just read them, but this hotel far exceeded any expectation I had to the point I wanted to go ahead and write a review. I travel extensively for business everywhere and stay at many different properties from Marriott, Hilton Garden Inn, Holiday Inn Express, and Extended Stay Deluxe. This happened to be available... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

William - Thank you for taking the time to write a review of your stay with us. I am so glad to read that you were very pleased with our renovated property, including the updated guest rooms. As well, I am pleased that you found our service to be exceptional, especially the services provided to you by Naima. I will... More 

Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 23, 2013

stayed here for business rooms very clean big guest laundry pet friendly with deposit staff very friendly and helpful if your stay is for business perfect hotel with kitchen to make your own meals ask for monthly rate weekly rate is great also if not staying month and shopping very close walking distance close to airport and highway very busy... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Gregg - Thank you for taking your time to write a review of your experience with us. I truly appreciate your comments. We would love to see you again, should your travels bring you back to our area. More 

Orlando, Florida
2 reviews
5 of 5 stars Reviewed May 20, 2013

Extended stay was recently renovated and the suites are very attractive. A great front desk staff,adds to the experience.Manager, Naima, recently went that extra mile to get me a deiivery. She is always super efficient and helpful. The other managers, Shawn and Pema are always proessional and helpful too. Pick this for an economical business stay with excellent customer service.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you so much for sharing your experience with us. We are so glad to hear that your stay here was outstanding. I truly appreciate your comments about the staff as they are great asset to our company. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other... More 

Chantilly, Virginia
1 review
5 of 5 stars Reviewed May 18, 2013

Give that lady a raise. Great customer service skills. Overall my experience was great. I enjoyed my stay, the room layout made me feel at home. I would stay here again, and again, and again lol. My advice is that when you get here ask for Naima to check you in, she is like one of the family.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

The team and I appreciate your review of our property. It's great to hear that Niama provided you with such great customer service. The staff and I strive to provide a "home away from home" for all of our guests; it is rewarding to know we were able to do this for you! Thank you again for sharing your experience... More 

Newport News, Virginia, United States
1 review
5 of 5 stars Reviewed May 17, 2013

Staff was AMAZING, I stayed 2 nights with my dog and brother with special needs (autism/ID) and the staff made an effort to be kind and helpful to me AND my brother...going to stay there again for certain! Facility was clean and well kept, felt super rich (haha). The whole stay was exceptional :)

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Sarah - Thank you so much for posting a review of our property. I am glad to read that you were pleased with our amenities and our service. We are so happy to hear that we were able to assist you and your brother during your visit. Thank you again for posting your review. I do hope that you will... More 

Cocoa, Florida
2 reviews
5 of 5 stars Reviewed May 8, 2013

I come to this hotel every two months for business. The staff, especially Naima, are very helpful, friendly, and dedicated to your stay. In fact, instead of my required two nite stay, I expand it up to a week visit if I can. I stay in a lot of hotels. This is one of my favorites. Highly recommended.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that Niama was able to assist you with your stay. She is great asset to our company. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. More 

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