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Extended Stay America - Washington, D.C. - Chantilly - Airport

2.5 of 5
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4506 Brookfield Corporate Drive, Chantilly, VA 20151 (Formerly Sierra Suites Chantilly)
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Extended Stay America - Washington, D.C. - Chantilly - Airport
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Ranked #9 of 14 Hotels in Chantilly
A recent review
5 of 5 stars Reviewed June 19, 2013
William L Tampa, Florida
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102 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Extended Stay America - Washington, D.C. - Chantilly - Airport
See the most recent reviews
Tampa, Florida
2 reviews
5 of 5 stars Reviewed June 19, 2013

Normally I do not write reviews I just read them, but this hotel far exceeded any expectation I had to the point I wanted to go ahead and write a review. I travel extensively for business everywhere and stay at many different properties from Marriott, Hilton Garden Inn, Holiday Inn Express, and Extended Stay Deluxe. This happened to be available... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

William - Thank you for taking the time to write a review of your stay with us. I am so glad to read that you were very pleased with our renovated property, including the updated guest rooms. As well, I am pleased that you found our service to be exceptional, especially the services provided to you by Naima. I will... More 

Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 23, 2013

stayed here for business rooms very clean big guest laundry pet friendly with deposit staff very friendly and helpful if your stay is for business perfect hotel with kitchen to make your own meals ask for monthly rate weekly rate is great also if not staying month and shopping very close walking distance close to airport and highway very busy... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Gregg - Thank you for taking your time to write a review of your experience with us. I truly appreciate your comments. We would love to see you again, should your travels bring you back to our area. More 

Orlando, Florida
2 reviews
5 of 5 stars Reviewed May 20, 2013

Extended stay was recently renovated and the suites are very attractive. A great front desk staff,adds to the experience.Manager, Naima, recently went that extra mile to get me a deiivery. She is always super efficient and helpful. The other managers, Shawn and Pema are always proessional and helpful too. Pick this for an economical business stay with excellent customer service.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you so much for sharing your experience with us. We are so glad to hear that your stay here was outstanding. I truly appreciate your comments about the staff as they are great asset to our company. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other... More 

Chantilly, Virginia
1 review
5 of 5 stars Reviewed May 18, 2013

Give that lady a raise. Great customer service skills. Overall my experience was great. I enjoyed my stay, the room layout made me feel at home. I would stay here again, and again, and again lol. My advice is that when you get here ask for Naima to check you in, she is like one of the family.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

The team and I appreciate your review of our property. It's great to hear that Niama provided you with such great customer service. The staff and I strive to provide a "home away from home" for all of our guests; it is rewarding to know we were able to do this for you! Thank you again for sharing your experience... More 

Newport News, Virginia, United States
1 review
5 of 5 stars Reviewed May 17, 2013

Staff was AMAZING, I stayed 2 nights with my dog and brother with special needs (autism/ID) and the staff made an effort to be kind and helpful to me AND my brother...going to stay there again for certain! Facility was clean and well kept, felt super rich (haha). The whole stay was exceptional :)

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Sarah - Thank you so much for posting a review of our property. I am glad to read that you were pleased with our amenities and our service. We are so happy to hear that we were able to assist you and your brother during your visit. Thank you again for posting your review. I do hope that you will... More 

Cocoa, Florida
2 reviews
5 of 5 stars Reviewed May 8, 2013

I come to this hotel every two months for business. The staff, especially Naima, are very helpful, friendly, and dedicated to your stay. In fact, instead of my required two nite stay, I expand it up to a week visit if I can. I stay in a lot of hotels. This is one of my favorites. Highly recommended.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that Niama was able to assist you with your stay. She is great asset to our company. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. More 

1 review
5 of 5 stars Reviewed April 6, 2013

The staff is some of THEE friendliest I've encountered at any business in a long time! The building is well maintained in and out and the rooms are just beautiful! The breakfast while being grab n go was still very good. They had packets about 4 types of oatmeal, oatmeal bars, apples, oranges, two types of coffee and muffins. I'd... More 

Was this review helpful? Yes
Rob D, Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

I am so happy to read your comments. When I shared your comments with the staff they were overjoyed! Thank you for taking the time to recognize them and they are looking foward to your next visit! More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed April 1, 2013

After moving to the DC area and looking for temporary housing, I have found the Management Team at this property to exhibit meticulous attention to detail and they certainly have a keen a focus on customer service. As a result of this Teams effort to meet my needs as a customer I have stayed in this property for over two... More 

Was this review helpful? Yes
Rob D, Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Wow!! Thank you so much for your kind comments. It makes us smile from ear to ear knowing we were able to make your stay so enjoyable. Thank you so much for giving us the opportunity to serve you. We look foward to your next visit with us. More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed March 29, 2013

Stayed at this hotel last week. Very nice renovated and clean. The representative behind the desk (Sean) was very helpful from the start. Had my room ready in no time and was very helpful in telling me about local shoping and places to go. Oh yeah, almost forgot! Fresh (FREE) hot coffee and treats every morning. Would def. stay there... More 

Was this review helpful? Yes
Rob D, Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you so much for taking time to let us know your thoughts about your most recent stay. I am so happy to hear your comments about our Hotel and Sean. He is a great empllotee and does his very best to help with all your needs. Again thank you and hope to see you when you are in our... More 

Orlando, Florida
1 review
4 of 5 stars Reviewed March 27, 2013

Whenever i trip to Washington D.C area i've usually stayed in Extended Stay America. But this location was new to me. Their room was so clean and their service was excellent than the other location. I love this one. And i wanna say thanks to hotel manager for helping us.

Was this review helpful? Yes
Rob D, Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you so much for sending us such wonderful comments. The staff here is so happy they could make your stay a great one. They wanted me to tell you they are looking foward to your return. See you soon More 

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