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Extended Stay America - Washington, D.C. - Chantilly - Airport

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4506 Brookfield Corporate Drive, Chantilly, VA 20151 (Formerly Sierra Suites Chantilly)
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Extended Stay America - Washington, D.C. - Chantilly - Airport
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110 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Washington, D.C. - Chantilly - Airport
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1 review
4 of 5 stars Reviewed March 7, 2015

This was my first time staying in any Hotel in USA. I found this hotel great valued and I would highly recommend this hotel to anyone. Stay @ Extended Stay america - DC,Chantilly is really nice experience. Had a very pleasant stay here. Especially the people who working in there were so kind and helpful. There is an excellent staff... More 

Helpful?
Thank Vinoth kumar K
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you so much sharing your experience with us. It is so rewarding for our entire team to read the comments about our staff, location and our service. I am glad you had a clean and comfortable stay. Thank you again for sharing your comments with us. The staff and I look forward to hosting you again in the future. More 

Chicago, Illinois
Level Contributor
146 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed March 5, 2015

I've stayed at this Extended Stay several times and I really enjoy it! The location isn't so bad, it's nearby a bunch of different restaurants, the post office, and a gas station. So, I really can't complain. What I like about this hotel is that the rooms are decent sized and pretty clean. There's a good sized TV that comes... More 

Helpful?
Thank Alysia R
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

The staff and I read your review and would like to thank you for writing such delightful things about our services. We are so glad that you enjoyed our amenities, the location, and we were able to make you feel at home. We would like to thank you again for posting your review. We look forward to welcoming you back... More 

Washington, District of Columbia, United States
1 review
5 of 5 stars Reviewed January 21, 2015

I needed more than just a room and this place delivered with smiles all around. I needed quarters for laundry and help with the laundry machines and help with the wifi and help with the plates/glasses/pans/towels and the room key-card and help with the TV. No matter what hour i asked for help, the person smiled and jumped up and... More 

Helpful?
Thank Dawn M
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Dawn - Thank you so much for taking the time to share your experience with us. We strive to provide our guests with a "home away from home" experience, and it sounds like we did just that during your stay. We are proud of our staff for providing you with quality service and it is so nice to hear that... More 

Reston, Virginia
1 review
5 of 5 stars Reviewed December 19, 2014

I've stayed at other extended stay hotels and this one so far has been the best. The staff are extremely friendly and helpful especially Naema, Keisha and Sean and the Hotel Manager! They make you feel like you are right at home during your visit. I highly recommend this location!

Helpful?
Thank Blackee3
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

We want to thank you for taking the time to post a review of your stay. We are so glad that you enjoyed our amenities, and that our staff was so friendly and provided you with such great service. I am so glad we were able to make you feel at home. We would like to thank you again for... More 

1 review
5 of 5 stars Reviewed December 11, 2014

The staff here is very friendly and accommodating. The location is great! Next to a food court, Hooters and shopping. This location has an outdoor pool, exercise room available 24 hours and laundry machines onsite. I've stayed in plenty of hotels throughout the years, Normally 3 stars and up because I have certain expectations. Most Extended Stays that I've been... More 

Helpful?
Thank Birrds4Life
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

We want to thank you for taking the time to post a review of your stay. We strive to provide our guests with a "home away from home" experience, and it sounds like we did just that during your stay. We are so glad that you enjoyed our staff and amenities. We would like to thank you again for posting... More 

Florida
Level Contributor
196 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
3 of 5 stars Reviewed December 10, 2014 via mobile

I have given this facility numerous good reviews. ... I haven't been here in a while, I was stunned tonight to find not one cup glass bowl or utensil in the kitchen. I usually stay a week. I'm only going to stay one night. Disappointed I wonder if this is an across the board change or just an anomaly In... More 

Helpful?
Thank Katya m
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

I appreciate you taking the time to write a review of our hotel. I am sorry to read that you were not pleased with your in-room kitchen amenities, and that our luggage cart was difficult for you to use. We now keep our dishware and kitchen utensils behind the front desk to ensure that they are properly sanitized for our... More 

1 review
5 of 5 stars Reviewed December 3, 2014

This Hotel is a very nice place to stay.The desk clerk Naima is very professional,and sweet as she can be.We have to get up very early every morning for work. She along with the other clerks make sure the coffee is ready for us!This makes it very special and most convenient for us to get our coffee as we leave... More 

Helpful?
Thank anguschristina
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

We want to thank you for taking the time to post a review of your stay. We strive to provide our guests with a "home away from home" experience, and it sounds like we did just that during your stay. We are so glad that you enjoyed our friendly staff. We would like to thank you again for your kind... More 

1 review
5 of 5 stars Reviewed November 24, 2014 via mobile

Stayed there cause i was visiting for my traning. Loved the place. Great place to stay. For sure will stay again. Great and helpful staff. Very clean and fresh invoremant. Defenetly recumand other to stay.

Helpful?
Thank Pradeep P
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

The staff and I read your review, and would like to thank you for writing such wonderful things about your stay. We strive to provide our guests with all the comforts of home, so I am pleased to read that our staff provided you with such helpful service. We are proud to have provided you with a clean and fresh... More 

1 review
5 of 5 stars Reviewed November 23, 2014

The management and staff made my stay very enjoyable. Hotel rooms were very clean and staff was polite. I was greeted by management and the staff every time which made me feel more than a guest here. I would definitely recommend this hotel to my family and friends. I will also plan my future visits here. Very satisfied guest. Awesome... More 

Helpful?
Thank kkyah
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

More 

1 review
1 of 5 stars Reviewed November 2, 2014

My name is Keiana Watson, and I have stayed in extended stays hotels all across Northern Virginia since May 2014 til October 2014 due to management banning my family and I from staying at their hotels because my mother HONESTLY answered a survey on priceline.com. The hotel was very nasty. Dirty lobby and lobby bathroom. Both stairwells and elevator had... More 

Helpful?
Thank kwatson2014
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

We greatly appreciate you taking the time to write a review of our hotel. We take all of our guests’ opinions very seriously so we know what we are doing well, and we know what we need to do to improve our guest experience. Thank you for bringing the issues to our attention and our staff is working to fix... More 

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