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Extended Stay America - Washington, D.C. - Chantilly - Airport

2.5 of 5
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4506 Brookfield Corporate Drive, Chantilly, VA 20151 (Formerly Sierra Suites Chantilly)
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Extended Stay America - Washington, D.C. - Chantilly - Airport
Best prices for: 1 room 1 guest
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Ranked #9 of 14 Hotels in Chantilly
A recent review
3 of 5 stars reviewed 3 days ago
Addeliar Fort Worth, Texas
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97 Reviews from our TripAdvisor Community

Traveler rating
    53
    23
    6
    5
    10
See reviews for
15
10
9
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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Fort Worth, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The room was nice and had a nice layout. The linens were clean and so was the bathroom. The problem I had was with what was under the surface. In the fridge was an old bowl of moldy food, food crumbs on top the fridge, paint peeling on the cabinets, and dishwasher soap pored out all inside the dishwasher. Just... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Really enjoyed my stay, the room was really nice. Entire staff very friendly. Naimo the Manager made my stay very welcome and accommodating. I will recommend Extended Stay America, Washington DC, Chantilly, Airport to all of my business traveler friends. Good people and a good deal, I very am very satisfied with service and professionalism. TMorris

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Chantilly, Virginia
1 review
1 of 5 stars Reviewed 1 week ago

If you set up a rate with this hotel, do not be surprised when they raise the rate significantly without warning. Rooms were recently updated but with sub-par matarials. Cleaning service is rarely on time. Free wifi is extremly slow. Tv's are fuzzy.

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1 review
2 of 5 stars Reviewed 1 week ago

We arrived to find no one at the front desk. We picked up the phone to dial 0 for help but it was broken. We ended up having to call the main number from the website and we finally got someone down to check us in. They told us the wrong spot for our room, so we ended up hauling... More 

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Chantilly, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

While staying here at this hotel I've been helped by Naima several times and she is an extremely kind and cheery person. As are most of the people who work at this hotel. This hotel has great customer service!

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Chantilly, Virginia
1 review
5 of 5 stars Reviewed April 1, 2015

From check-in to check-out the staff went out of their way to make sure I felt at home. Special shout-out to Naimia for going out of her way to make sure I had everything I needed. I'll definitely be coming back and recommending this hotel to all my friends.

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you so much for posting a review of our property. I am glad to read that you were pleased with our staff and amenities. It is so rewarding for our entire team to read the comments about our staff and our service. We look forward to hosting you again in the future, should your travels bring you back to... More 

1 review
4 of 5 stars Reviewed March 24, 2015

Near Walmart and a quantity of options for meals including Hooters !... I felt at home... They accepted me early in the morning though check in time is said to be at 15:00. Thank you Naima and your Team !

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Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you for all your kinds words regarding your stay, amenities and our staff. It was a true pleasure to have you as our guest. I am so pleased to hear that we were able to make you feel at home. Thank you again for sharing your experience with us. We would love to see you again, should your travels... More 

1 review
4 of 5 stars Reviewed March 7, 2015

This was my first time staying in any Hotel in USA. I found this hotel great valued and I would highly recommend this hotel to anyone. Stay @ Extended Stay america - DC,Chantilly is really nice experience. Had a very pleasant stay here. Especially the people who working in there were so kind and helpful. There is an excellent staff... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you so much sharing your experience with us. It is so rewarding for our entire team to read the comments about our staff, location and our service. I am glad you had a clean and comfortable stay. Thank you again for sharing your comments with us. The staff and I look forward to hosting you again in the future. More 

Chicago, Illinois
Top Contributor
134 reviews 134 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed March 5, 2015

I've stayed at this Extended Stay several times and I really enjoy it! The location isn't so bad, it's nearby a bunch of different restaurants, the post office, and a gas station. So, I really can't complain. What I like about this hotel is that the rooms are decent sized and pretty clean. There's a good sized TV that comes... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

The staff and I read your review and would like to thank you for writing such delightful things about our services. We are so glad that you enjoyed our amenities, the location, and we were able to make you feel at home. We would like to thank you again for posting your review. We look forward to welcoming you back... More 

Washington, District of Columbia, United States
1 review
5 of 5 stars Reviewed January 21, 2015

I needed more than just a room and this place delivered with smiles all around. I needed quarters for laundry and help with the laundry machines and help with the wifi and help with the plates/glasses/pans/towels and the room key-card and help with the TV. No matter what hour i asked for help, the person smiled and jumped up and... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Dawn - Thank you so much for taking the time to share your experience with us. We strive to provide our guests with a "home away from home" experience, and it sounds like we did just that during your stay. We are proud of our staff for providing you with quality service and it is so nice to hear that... More 

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