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Extended Stay America - Washington, D.C. - Chantilly - Airport

2.5 of 5
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4506 Brookfield Corporate Drive, Chantilly, VA 20151 (Formerly Sierra Suites Chantilly)
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1 room 1 guest
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Extended Stay America - Washington, D.C. - Chantilly - Airport
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107 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Francisco, California
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I stayed in the virginia hotel a couple of months ago and they were very very nice to me . The staff was very friendly and very very helpful. I would definitely stay there again.i also stayed here at the Edison one I was very comfortable and everything I needed was available I would recommend it to anyone who comes... More 

Was this review helpful? Yes
Liberty, North Carolina
2 reviews
5 of 5 stars Reviewed 1 week ago

The room was clean and quiet, The desk person was friendly and provided good info on area restaurants and other needs. The rates were competitive and I liked that there was a full sized refrigerator, as well as a microwave and a stove top if I was in need of them for a longer stay, I was only there for... More 

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Richmond, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Chantilly, Va Extended Stay the week of July 20-24. I was in town for a conference. I chose this location because it was 37% less than the conference hotel, and less than five minutes away. The front desk staff was helpful and inquired if everything was okay when I passed through each morning. I did not... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate you needs with a home away from home experience! I am so pleased to read that you enjoyed our fully equipped kitchens and great customer service. Once more, thank you for posting your review. We... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago

Staff was great and was more than willing to help me with anything I needed. There wasn't much directly near the hotel, so it was pretty quiet. However there was a shopping center nearby with plenty of restaurant options. There were no issues with my room and it was overall a great stay :)

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you so much for posting a review of our property. I truly appreciate your comments regarding our comfortable rooms and friendly staff. I’m thrilled we were able to provide you with a great stay! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Edgewater, Florida
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The experience we had at this establishment was the worst we have encountered in a lifetime of traveling. Due to a delayed train, we arrived around 8:30-8:45 at night. We rang for service for a desk clerk. He was curt and civil, but not pleasant or helpful. We got our room and proceeded to carry our luggage upstairs. There was... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The incident you described is unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, and we will do our best to make sure your experience is not repeated. We continually work to improve our hotel, so I really... More 

Lafayette, Louisiana
1 review
5 of 5 stars Reviewed July 27, 2015

I visited DC for couple days .. It was great experience for me to stay in this hotel .. They have very nice clean rooms and very helpful and welcoming staff .. Also clean swimming pool available there ... Staff will help you with whatever you need 24/7 ... I really enjoyed my time there and will be my choice... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you for such a wonderful review of our hotel. I am so happy to hear that you enjoyed our friendly customer service as well as all the amenities our hotel has to offer. I’m thrilled we were able to provide you with a home away from home experience. Thank you again for your review. It would be our pleasure... More 

Richmond, VA
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 9, 2015

The room was very clean,comfortable and had modern furniture.They keep this hotel in nice shape.I would recommend this hotel as a place to stay for someone for a long or short stay. The location was close to everything and very close to the airport. I plan on using this hotel frequently as my job requires frequent travel.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Dear Paul, We certainly do thank you for reviewing your recent stay at The Extended Stay America. Our entire staff works hard to provide a clean, comfortable, friendly environment for our guests and we're glad that you enjoyed your stay with us. We look forward to seeing you again soon! More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed July 5, 2015

Front Desk person Naima was very helpful and provided an outstanding customer service experience. She went above and beyond to assist us. Kudos to her. she is professional and can tell she takes pride in her work.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you so much for taking the time to send us your wonderful review! The experience you had during your stay with us brings meaning to what we do here and we are grateful for the opportunity to serve you. I will be sure to pass your comments on to the rest of the team. Thank you again, please come... More 

1 review
5 of 5 stars Reviewed July 4, 2015 via mobile

my fiancée and I have had the best experience at this extended stay. We've been here for about a month and the staff has been the best I've ever seen. Naima has been especially wonderful and makes sure anything we need is taken care of.

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

Thank you so much for posting a review of our hotel. I am so happy to read that you were pleased with our entire staff and our service. We are also pleased to hear that we've created a home away from home for you and we look forward to providing you with an even greater experience in the future. The... More 

Chantilly, Virginia
1 review
4 of 5 stars Reviewed June 15, 2015

Hotel price is low, but you have good location, bright window view, basic gym, swimming pool, TV/DVD player, free WiFi, parking lot, free printer, and friendly front desk services, etc, regardless of low rate this hotel belongs to.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Chantilly - Airport, responded to this review

We want to thank you for taking the time to post a review of your stay at our hotel. I’m thrilled we were able to provide you with a home away from home experience! I am glad you enjoyed our reasonable rates, convenient location and great amenities. I truly appreciate your kind comments regarding our friendly staff. Thank you again... More 

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