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All 14 Chantilly hotels

Courtyard by Marriott Washington Dulles Airport Chantilly

3.0 of 5 Hotel   |   3935 Centerview Drive, Chantilly, VA 20151
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79%
Ranked #11 of 14 hotels in Chantilly
GreenLeadersBronze level
A recent review
4 of 5 stars Reviewed January 4, 2014
teachernthehood Lake Peekskill, NY
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106 people have reviewed this hotel

Traveler rating
    34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard by Marriott Washington Dulles Airport Chantilly
See the most recent reviews
Lake Peekskill, NY
Top Contributor
72 reviews 72 reviews
33 hotel reviews
164 helpful votes 164 helpful votes
4 of 5 stars Reviewed January 4, 2014

My sister and I stayed here for a few days during Christmas week. The price was incredibly low for what we got. We found our room to be clean, spacious, and well appointed. The woman who checked us in went out of her way to get us a first floor room, and the one she gave us was perfect, as... More

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GMDullesCourt, General Manager at Courtyard by Marriott Washington Dulles Airport Chantilly, responded to this review

Teachernthehood, Thank you very much for your feedback about your stay at our hotel. I'm glad we were able to help you and your sister enjoy the Holiday together. It seems that we were able to meet all of your needs in regards to computer access or the use of our pool and hot tub. I do hope that you... More

Harpers Ferry, West Virginia
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 14, 2013

This Courtyard was a bit disappointing. When I entered my room one of the first things I found was an Advil tablet on the floor. Then I went into the bathroom area and noticed that the counter top near the sink had dried toothpaste. I took a Clorox wipe to clean the counter and then did the same to the... More

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GMDullesCourt, General Manager at Courtyard by Marriott Washington Dulles Airport Chantilly, responded to this review

Elizabeth R, Thank you very much for your honest feedback regarding your stay wth us. I was very disappointed to hear how we failed to meet your expectations during your stay with us. Any one of the items you mention are individually unacceptable but to have all of them happen is disturbing and beneath our standards. I can assure you... More

East Brunswick, New Jersey
Senior Contributor
49 reviews 49 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 21, 2013

Very convenient location to airport and restaurants/shopping. Nice, clean lobby and room. Very nice staff. I expected to have more plane noise, but the hotel was very quiet. In addition, during my stay, the hotel was very full but I didn't hear the noise from other guests. Overall a pleasant stay for my one night. I would stay here again... More

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GMDullesCourt, General Manager at Courtyard by Marriott Washington Dulles Airport Chantilly, responded to this review

NJ4Beatles, Thank you very much for your positive review of our hotel. Courtyard is a hotel for both business and leisure travelers and clean rooms, a very nice staff and a good lobby experience is a minimum expectation for our guests. We work very hard to maintain these standards. We do hope that your travels will bring you back to... More

Chicago
Top Contributor
91 reviews 91 reviews
82 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed November 10, 2013

While this is *not* the finest Marriott Courtyard I've ever experienced, their customer service more than made up for any small inconveniences. PROS: Super close to IAD and nearby shopping, dining, entertainment. Really great location Complimentary shuttle to the airport and nearby locations Outstanding customer service; from the shuttle driver to the team that makes breakfast, they were all extremely... More

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GMDullesCourt, General Manager at Courtyard by Marriott Washington Dulles Airport Chantilly, responded to this review

TravelMommy1, Thank you for taking the time to leave feedback regarding your stay at our hotel. Your comments are very detailed and will definitely help us continue to improve the quality of our hotel. We have made the improvement of our customer service our #1 priority and it appears that we got it right in regards to your most recent... More

South Portland, Maine
Top Contributor
148 reviews 148 reviews
41 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed October 29, 2013

I enjoy the the Courtyard brand and this hotel provided a nice stay before an early flight out of Dulles. Shuttle service to/from the airport is provided by the hotel. The staff were very friendly and helpful. This hotel could be a remodel as the hallways were dark and dingy and not the usual lay out of a Courtyard but... More

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GMDullesCourt, General Manager at Courtyard by Marriott Washington Dulles Airport Chantilly, responded to this review

Rhonda A, Thank you for your review of our hotel. I was pleased to hear that we were able to host you and your family while you paused before continuing your journey. We are continuing to make improvements throughout the hotel in all of the areas including the hallway lighting that you mentioned as "dim". I hope that you will... More

1 review
2 of 5 stars Reviewed October 29, 2013 via mobile

The walls must be literally a sheet of drywall and nothing else. I heard every word of every conversation on either side of me till mercifully they went to bed. I stay in a lot of hotels for work, and this is way above the usual noise level. I thought a Courtyard would be nicer than the various extended stay... More

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GMDullesCourt, General Manager at Courtyard by Marriott Washington Dulles Airport Chantilly, responded to this review

Etavano, I am very disappointed to hear that your stay with us was not up to standard. I'm not sure if you made the front desk aware of the noise issue you experienced but I'm sure we would have gladly moved you to another room. I was surprised to receive your complaint yesterday as this rarely/never has been an issue... More

Greenville, North Carolina
Top Contributor
139 reviews 139 reviews
27 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed October 27, 2013 via mobile

There is any kind of restaurant you could possibly want within about a 5 mile radius. The hotel offers a shuttle but I did not use it so I never asked the specifics of using it. It is very near Dulles so I was worried about noise from planes but only heard a couple. We were on the 1st floor.... More

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GMDullesCourt, General Manager at Courtyard by Marriott Washington Dulles Airport Chantilly, responded to this review

SCBlossom, Thank you very much for your review of our hotel. We are very pleased that you and your family were able to take advantage of the many benefits of our hotel during your stay with us. We hope that you will come and stay with us if you are in the area again. Thank you for choosing our hotel! More

Mexico, New York
Contributor
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 23, 2013

Beautiful, clean hallways and lobby, and the staff was very friendly and helpful. Our room was very nicely decorated and clean. Great place! We enjoyed the informal onsite Bistro, also. It was a little pricy, but the food was good.

Was this review helpful? Yes
GMDullesCourt, General Manager at Courtyard by Marriott Washington Dulles Airport Chantilly, responded to this review

Hi Cindy, Thank you very much for taking the time to post your review of your stay with our hotel. We work very hard to achieve the results you've mentioned briefly so it's a great feeling to know that we were able to meet and hopefully we exceeded your expectations. Our Bistro is a great feature of the hotel as... More

Albuquerque, New Mexico
Top Contributor
55 reviews 55 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 8, 2013

I came here by bicycle after riding the Great Allegheny Passage and C&O Canal N.P. from Pittsburgh to Washington, DC. I wanted to see the (new) Air & Space Museum at Dulles before I headed home. The genuinely friendly and very helpful staff (especially Vanessa!) made my stay very enjoyable. The free shuttle to/from the museum (on the hour and... More

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GMDullesCourt, General Manager at Courtyard by Marriott Washington Dulles Airport Chantilly, responded to this review

Merrill, Thank you very much for your review of our hotel. I see that you have been very busy riding your bike all over the East Coast which makes your review even more significant. We are very fortunate to have a shuttle that goes to and from many of the sites in the immediate area including going to Dulles Airport.... More

Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 4, 2013

Love the renovations to this Marriott Courtyard! The shuttle service from Dulles Airport was very easy and the van was easy to pick out as it was bright green. Others at the hotel shuttle area were becoming frustrated with how long they had waited for other hotel chains. I called the hotel when I landed and the shuttle was waiting... More

Was this review helpful? Yes
GMDullesCourt, General Manager at Courtyard by Marriott Washington Dulles Airport Chantilly, responded to this review

LoveCayman, Thank you very much for your feedback about our hotel. I am pleased to hear that we were able to pick you up quickly and could help you avoid a long tedious wait. We feel that our 24 hour shuttle is one of the many strengths of our hotel. We have also been renovated with the latest renovation package... More

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Additional Information about Courtyard by Marriott Washington Dulles Airport Chantilly

Address: 3935 Centerview Drive, Chantilly, VA 20151
Phone Number:
Location: United States > Virginia > Fairfax County > Chantilly
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Washington Dulles Airport Chantilly 3*
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Also Known As:
Courtyard By Marriott Washington Dulles Airport Chantilly Hotel Chantilly
Courtyard Chantilly
Chantilly Marriott
Chantilly Courtyard

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Green Hotel in Chantilly #8 Business Hotel in Chantilly
Hotel Class
Number of rooms
149

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