Good Morning TCC55, I am very sorry we were unable to remedy the cable problem with both your rooms during your most recent stay. It's unacceptable to have that happen. I will gladly make the situation right by you if you could send me your name and Marriott Rewards information to cy.iadca.gm@marriott.com. We take complaints like these very seriously and... More

Good Afternoon Kirijiamia, Thank you very much for choosing our hotel for you and your family's travel needs. I am very happy to hear that you and your family enjoyed your stay with us. A clean, spacious room is a minimum expectation for hotel guests and I'm glad we met your expectations in that regard. I do feel that our... More

Good Afternoon Marc L, Thank you very much for your feedback about our hotel. It is unfortunate that you were stranded but I am glad that you were able to stay with us. I am pleased to hear that your room was clean and that our staff was friendly. I am not sure what rate program you had as we... More

Good Afternoon, Thank you very much for your feedback regarding your stay with our hotel. It is disappointing to hear that we failed to meet your expectations of A Courtyard by Marriott and for that I do apologize. While I am not sure if you mentioned anything to the front desk staff so that we could move your room, I... More

Georgia Tech Traveler, Thank you for having chosen our hotel for your travel needs. It seems your stay was both a hit and a miss in some ways and being the new GM my goal is to turn those misses into hits. Unfortunately there isn't much we can do about signage from the road but we do have a pretty... More

Pamelapancakes, Thank you for your review regarding your stay with our hotel. It is very unfortunate to hear that you experienced problems during your stay on two separate occasions. It is unacceptable for you to not get what you were originally expecting and then to be awakened in the middle of the night is equally acceptable. My email address is... More

Thank you very much for your positive review of our hotel. I am pleased that you enjoyed your stay with us in spite of the internet problems you experienced. We have since made corrections to the network to avoid any futre problems. I am the new GM here at the property and have taken steps to make sure that we... More

Good Afternoon, Thank you very much for having chosen our hotel for your travel needs. It seems that we failed to meet your cleanliness standards during your last stay/review. I can assure you that we have improved since your last visit. I am the new General Manager here at the hotel and we have taken steps to remedy any issues... More

Reuben David R, Thank you very much for your kind words regarding your enjoyable stay with our hotel. We will hopefully see you again in the near future. We will do everything we can to make your next stay even better. More