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All 14 Chantilly hotels

Courtyard by Marriott Washington Dulles Airport Chantilly

3.0 of 5 Hotel   |   3935 Centerview Drive, Chantilly, VA 20151
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Courtyard by Marriott Washington Dulles Airport Chantilly
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80%
Ranked #11 of 14 hotels in Chantilly
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 4 weeks ago
scherzva Centreville, Virginia
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101 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Centreville, Virginia
Top Contributor
122 reviews 122 reviews
34 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed here a few times (most recently because my hot water heater failed at home) and have always been pleased. The hotel has been updated (rooms and all) and it is close to Dulles if you have an early morning flight. I did use the pool the morning after my stay and it was refreshing and was able... More

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GMDullesCourt, General Manager at Courtyard by Marriott Washington Dulles Airport Chantilly, responded to this review

Scherzva, Thank you very much for your review of our hotel. I am pleased that we can be a consistent alternative when you need a place to stay. Please continue to keep us in mind for any of your future hotel needs. We have several upgrades coming in the near future as we are always looking to make improvements in... More

Windsor, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 2, 2014

We stayed here overnight as we were spending the next day in D.C (catching a train from nearby Vienna station into the city itself), and this was very convenient for us. The price was a bargain considering how lovely the hotel is. The staff were welcoming and made conversation as we checked in. The room was spacious and immaculately clean.... More

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GMDullesCourt, General Manager at Courtyard by Marriott Washington Dulles Airport Chantilly, responded to this review

EmmaRV92, Thank you very much for your review of our hotel. I'm glad that we were able to be what you and your family needed for the night on your way into Washington DC. We feel that we are indeed a very convenient location for the many sites the Washington DC Metro area offers. The hotel was indeed built with... More

Washington DC, District of Columbia
Contributor
19 reviews 19 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 1, 2014

I was responsible for putting together a fly in for 16 people to collaborate on 2 weeks notice. It went off without any major glitches, much in part to the more than competent staff of the hotel. I previewed the room a week in advance of the meeting and Nashe' greeted me with a smile. This was the first contact... More

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GMDullesCourt, General Manager at Courtyard by Marriott Washington Dulles Airport Chantilly, responded to this review

James T, Thank you very much for your review of our hotel. It gives me a great feeling to know that our staff was able to meet your expectations and handle your meeting and requests. Both Linda and Nashe are assets to our team and we truly appreciate what they bring to our team. We would love to host you... More

Washington DC, District of Columbia
Top Contributor
53 reviews 53 reviews
33 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 27, 2014

I must say that this nice, clean & comfy hotel is one of the best at this area. I received excellent customer service fro the front desk. Ms. Salm, is a genuine professional lady with a ready smile & positive energy. They recognise the platinum Marriott members & they go out & beyong their ways to make them feel at... More

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GMDullesCourt, General Manager at Courtyard by Marriott Washington Dulles Airport Chantilly, responded to this review

Zalfa A, Thank you very much for your review of our hotel. It is a great feeling to know that our staff was able to take such good care of you while you were here with us. Both Salm and Charles are assets to the hotel and we are very fortunate to have them working with us. I do apologize... More

Lake Peekskill, NY
Top Contributor
63 reviews 63 reviews
32 hotel reviews
163 helpful votes 163 helpful votes
4 of 5 stars Reviewed January 4, 2014

My sister and I stayed here for a few days during Christmas week. The price was incredibly low for what we got. We found our room to be clean, spacious, and well appointed. The woman who checked us in went out of her way to get us a first floor room, and the one she gave us was perfect, as... More

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GMDullesCourt, General Manager at Courtyard by Marriott Washington Dulles Airport Chantilly, responded to this review

Teachernthehood, Thank you very much for your feedback about your stay at our hotel. I'm glad we were able to help you and your sister enjoy the Holiday together. It seems that we were able to meet all of your needs in regards to computer access or the use of our pool and hot tub. I do hope that you... More

Harpers Ferry, West Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed December 14, 2013

This Courtyard was a bit disappointing. When I entered my room one of the first things I found was an Advil tablet on the floor. Then I went into the bathroom area and noticed that the counter top near the sink had dried toothpaste. I took a Clorox wipe to clean the counter and then did the same to the... More

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GMDullesCourt, General Manager at Courtyard by Marriott Washington Dulles Airport Chantilly, responded to this review

Elizabeth R, Thank you very much for your honest feedback regarding your stay wth us. I was very disappointed to hear how we failed to meet your expectations during your stay with us. Any one of the items you mention are individually unacceptable but to have all of them happen is disturbing and beneath our standards. I can assure you... More

East Brunswick, New Jersey
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 21, 2013

Very convenient location to airport and restaurants/shopping. Nice, clean lobby and room. Very nice staff. I expected to have more plane noise, but the hotel was very quiet. In addition, during my stay, the hotel was very full but I didn't hear the noise from other guests. Overall a pleasant stay for my one night. I would stay here again... More

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GMDullesCourt, General Manager at Courtyard by Marriott Washington Dulles Airport Chantilly, responded to this review

NJ4Beatles, Thank you very much for your positive review of our hotel. Courtyard is a hotel for both business and leisure travelers and clean rooms, a very nice staff and a good lobby experience is a minimum expectation for our guests. We work very hard to maintain these standards. We do hope that your travels will bring you back to... More

Chicago
Top Contributor
72 reviews 72 reviews
69 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed November 10, 2013

While this is *not* the finest Marriott Courtyard I've ever experienced, their customer service more than made up for any small inconveniences. PROS: Super close to IAD and nearby shopping, dining, entertainment. Really great location Complimentary shuttle to the airport and nearby locations Outstanding customer service; from the shuttle driver to the team that makes breakfast, they were all extremely... More

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GMDullesCourt, General Manager at Courtyard by Marriott Washington Dulles Airport Chantilly, responded to this review

TravelMommy1, Thank you for taking the time to leave feedback regarding your stay at our hotel. Your comments are very detailed and will definitely help us continue to improve the quality of our hotel. We have made the improvement of our customer service our #1 priority and it appears that we got it right in regards to your most recent... More

South Portland, Maine
Top Contributor
104 reviews 104 reviews
32 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed October 29, 2013

I enjoy the the Courtyard brand and this hotel provided a nice stay before an early flight out of Dulles. Shuttle service to/from the airport is provided by the hotel. The staff were very friendly and helpful. This hotel could be a remodel as the hallways were dark and dingy and not the usual lay out of a Courtyard but... More

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GMDullesCourt, General Manager at Courtyard by Marriott Washington Dulles Airport Chantilly, responded to this review

Rhonda A, Thank you for your review of our hotel. I was pleased to hear that we were able to host you and your family while you paused before continuing your journey. We are continuing to make improvements throughout the hotel in all of the areas including the hallway lighting that you mentioned as "dim". I hope that you will... More

1 review
2 of 5 stars Reviewed October 29, 2013 via mobile

The walls must be literally a sheet of drywall and nothing else. I heard every word of every conversation on either side of me till mercifully they went to bed. I stay in a lot of hotels for work, and this is way above the usual noise level. I thought a Courtyard would be nicer than the various extended stay... More

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GMDullesCourt, General Manager at Courtyard by Marriott Washington Dulles Airport Chantilly, responded to this review

Etavano, I am very disappointed to hear that your stay with us was not up to standard. I'm not sure if you made the front desk aware of the noise issue you experienced but I'm sure we would have gladly moved you to another room. I was surprised to receive your complaint yesterday as this rarely/never has been an issue... More

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Additional Information about Courtyard by Marriott Washington Dulles Airport Chantilly

Also Known As:
Courtyard By Marriott Washington Dulles Airport Chantilly Hotel Chantilly
Courtyard By Marriott Washington Dulles Airport Chantilly Hotel
Courtyard Chantilly
Chantilly Marriott
Chantilly Courtyard
Address: 3935 Centerview Drive, Chantilly, VA 20151
Phone Number:
Location: United States > Virginia > Fairfax County > Chantilly
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Chantilly
#9 Family Hotel in Chantilly
#9 Business Hotel in Chantilly
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Washington Dulles Airport Chantilly 3*
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