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SpringHill Suites Centreville Chantilly

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5920 Trinity Parkway, Centreville, VA 20120
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1 room 1 adult
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SpringHill Suites Centreville Chantilly
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160 Reviews from our TripAdvisor Community

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Williamstown, New Jersey
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Upon arrival our GPS told us we had arrived. It was late at night and we couldn't see the hotel. We drove up the road and turned around and found it. The hotel is huge but the signage is poor. We loved our hotel. The staff was friendly and the rooms were clean. We slept well. Breakfast in the morning... More 

Helpful?
Thank Kimi1019
Suffolk, Virginia
Level Contributor
118 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Once you find the place it is great! It is a little off the beaten path which is great for quiet and with a GPS it is not an issue. The property is a little older but was clean and served a good hot breakfast with newspapers. The staff was responsive. For the money, it was excellent compared to other... More 

Helpful?
Thank APrettyLittlePark
Level Contributor
124 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed November 7, 2015 via mobile

Nice location. Fair price $83. Includes free parking free breakfast Room is good size. Clean. Decent linens Everything in room works In room coffee maker. No safe Safety lock on door is broken Wallpaper is peeling in some places Nice small indoor pool and hot tub. Lifeguard present

Helpful?
Thank davoscjims
Chip W, General Manager at SpringHill Suites Centreville Chantilly, responded to this review

Thank you for taking the time to review the hotel . We very much appreciate your business. I have also discussed all your comments with my management team. Take Care. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 18, 2015 via mobile

We stayed at this property after attending a wedding in the area. We did not reach the hotel until well after midnight. The staff at the desk (I believe her name was Edna) was the most cheerful and happiest hotel staff I think I've come across especially for a late night check in. She was helpful and answered questions. The... More 

Helpful?
Thank Barry D
Chip W, General Manager at SpringHill Suites Centreville Chantilly, responded to this review

Thank you for your wonderful comments regarding my associate Edna. I really appreciate your business. Take Care. More 

Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed October 16, 2015

I am very surprised that this motel still has the Marriott name! Two important features of Marriott's standards of well lit areas and quiet restful stays are non existent here! I arrived after sun down to find a very dark path (several lamp posts in the parking areas but none providing walkway illumination) leading to the front entrance of the... More 

Helpful?
Thank Suzann G
Chip W, General Manager at SpringHill Suites Centreville Chantilly, responded to this review

I certainly would like to apologize for the issues you described regarding the Springhill Suites. We had a electrical issue that shorted out the lights in the additional parking area. We worked on the issue the entire weekend and were able to fix the problem. Also, we were sold out over the weekend which included a large group of sports... More 

Mechanicsville, Virginia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 14, 2015

Front desk person when checking in was superb! Hotel was average. Breakfast was better than expected. The pool was nice though we had to track down towels. The deck with the grill out back overlooking the pond was very nice.

Helpful?
Thank DEMetcalf
Chip W, General Manager at SpringHill Suites Centreville Chantilly, responded to this review

Thank you very much for your kind words regarding the staff and breakfast. Thank you very much for your business. More 

Raleigh, USA
Level Contributor
57 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
1 of 5 stars Reviewed October 6, 2015

I checked into this hotel at 8pm. and they told me they had three groups staying there and the only room left that would not be surrounded by rooms full of youths was a handicapped accessible room on the first floor. There was a large mark on the carpet at the entrance to the room, I was greeted by a... More 

Helpful?
Thank neilmj
Chip W, General Manager at SpringHill Suites Centreville Chantilly, responded to this review

Thanks you very much for your feedback regarding the room at the Springhill Suites. I certainly apologize for the condition of th room that you were checked into. The rooms was to be out of service to be worked on. Due to a lack of communication the room was inadvertently rented. I take full responsibility for this oversight and it... More 

Columbia, South Carolina
1 review
5 of 5 stars Reviewed October 4, 2015

Very clean, 2 double beds with sofa sleeper, chair, table with desk chair, great for working on computer. Dorm size refrigerator, microwave and sink. Our refrigerator wasn't working properly, they replaced it very quickly with a new one, out of the box. Hot breakfast buffet, scrambled eggs, a breakfast meat, variety of fruit, cheese, muffins, yogurt, cereal, and much more.... More 

Helpful?
Thank katz444
Chip W, General Manager at SpringHill Suites Centreville Chantilly, responded to this review

Thanks again for your business. Hoping to serve you again in the future. Take Care. More 

San Diego, California
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 21, 2015

The room was clean, well appointed and quiet as are most properties affiliated with Marriott. I was a little disappointed with how they managed the breakfast area however. The night before, I noticed a large pile of empty cardboard boxes in the rear portion of the dining room, I didn't think much of it, assuming they would be gone by... More 

Helpful?
Thank Ethan A
Chip W, General Manager at SpringHill Suites Centreville Chantilly, responded to this review

Thanks for your feedback regarding the Dining Area. I have passed all your comments along to my management team. Thanks for your business. More 

Lexington, Missouri
Level Contributor
126 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed September 18, 2015

Great place to stay. Front desk and staff are excellent and so pleasant....Made our stay wonderful. Nice clean rooms and very accommodating.....Continental Breakfast is more than anyone can expect. Such a good pricing that a family can afford to stay. My cousins and I stayed here (four of us) and we loved it. Small pool but very clean.... I will... More 

Helpful?
Thank DMSims
Chip W, General Manager at SpringHill Suites Centreville Chantilly, responded to this review

Thank you very much for your worderful comments regarding the Centreville Springhill Suites. Thank you for your business. More 

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