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SpringHill Suites Centreville Chantilly

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5920 Trinity Parkway, Centreville, VA 20120
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1 room 1 guest
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SpringHill Suites Centreville Chantilly
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147 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Richmond, Virginia
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We chose this hotel based on Tripadvisor review. It was close to highway, eateries, and parks. The room was large and included a dorm fridge, microwave, sink, undersink cabinets, ceiling fan and desk in one section, a sofa, 2 desks, coffee table, chest of drawers and TV in another section, and a king size bed and closet in another section.... More 

Was this review helpful? Yes
Nassau, New Providence Island
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

As a frequent traveler I decided to take a family vacation to see the sights of Washington D.C. I am glad we choose the Springhill Suites Centerville Chantilly. From the day we arrived we received warm, engaging, greetings and service. The General Manager Chip Welch and our House keeper Sarah made our stay even more the better. Even though I... More 

Was this review helpful? Yes 1
Chip W, General Manager at SpringHill Suites Centreville Chantilly, responded to this review

Thank you very much for your kinds words regarding the team at the Centreville Springhill Suites. We very much appreciate your business. More 

Averill Park, New York
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed this weekend with family. We had adjoining rooms which made for a spacious stay. Rooms clean. Staff friendly and accommodating. Nice variety of foods for breakfast. One downside is that the indoor pool/hot tub doesn't open until 5p Monday-Friday which is hard when you have kids with you.

Was this review helpful? Yes
Chip W, General Manager at SpringHill Suites Centreville Chantilly, responded to this review

Thanks for your kinds words regarding my staff at the Centreville Springhill Suites. I understand your concerns regarding our pool hours. In Fairfax County we are required to have a lifeguard on duty at all times. More 

Richmond, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The staff was very nice. I booked a suite with 2 double beds. The kitchen portion was quite large and nice with a desk also in that area. The sleeper sofa was off to the side of the kitchen. The bed portion of the room was a little tight with not much room to walk in front of the beds.... More 

Was this review helpful? Yes 1
Chip W, Manager at SpringHill Suites Centreville Chantilly, responded to this review

Thank you very much for your comments regarding the service at the Centreville Springhill Suites. I have also passed along your comments regarding the pull out couch and the linen to my housekeeping team. I certainly apologize for these issues and assure you it will be addressed. Take Care. More 

Norfolk, Virginia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Everything about this hotel was great... But the bed. When it came time to get some shut eye the mattress was so saggy soft. I didn't want to switch rooms late at night and I slept part of the night in the arm chair and part of the night on the floor. My mistake I should have done a Goldie... More 

Was this review helpful? Yes
Chip W, General Manager at SpringHill Suites Centreville Chantilly, responded to this review

Thank you very much for taking the time to review your stay at the Centreville SpringHill Suites. I have passed your comments along to my entire management team. Thanks for your business. More 

Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 27, 2015

My overall stay at this hotel was average. The breakfast items served every morning was your standard hotel breakfast consisting of breads, sausage, scrambled eggs, cereals, juices, waffles, yogurt, etc. You simply get tired of eating the same items if staying for a several days. Recommend some diversity in the menu. The gym is small and average consisting of a... More 

Was this review helpful? Yes
Chip W, General Manager at SpringHill Suites Centreville Chantilly, responded to this review

Thank you very much for taking the time to review the Springhill Suites in Centreville. I have passed along your comments to my team. Have a great summer. More 

Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 22, 2015

The hotel was very clean and had a pleasant aroma when I entered the lobby. This was a good welcome. Staff was friendly, rooms well appointed and clean. There are many restaurants nearby and a cinema. The only issue or inconvenience was the posted hours of 5-10 for the pool and hot tub due to the of a life guard... More 

Was this review helpful? Yes
Chip W, General Manager at SpringHill Suites Centreville Chantilly, responded to this review

Thank you for your kind comments regarding the housekeeping staff. We do need to have a lifeguard in the pool in Fairfax County. We are open from 10AM-10PM on weekends. Thank you very much for your business. More 

Springfield, Missouri
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 7, 2015

We were here for a week while my husband competed in a sporting event. They were very accommodating with an early check-in and the room was very affordable. The pool actually had a lifeguard on duty, which was probably the reason for its limited hours of use. Breakfast was above-average but through the week was only available until 9a. The... More 

Was this review helpful? Yes
Chip W, General Manager at SpringHill Suites Centreville Chantilly, responded to this review

Thank you for taking the time to review the hotel on trip advisor. In Fairfax County, we have to have a life guard in the pool area at all times. We also try and offer as many options for breakfast as possible. I apologize regarding the ice machine as we were waiting for a part. Thanks again for your business. More 

1 review
1 of 5 stars Reviewed July 4, 2015

Terrible hotel ever stayed. I am writing this review i am so surprised how Marriott can let such hotel to use their name, the place is very bad. On the first day of stay, right after we checked in we found out that water was not draining well on the bathroom sink, the bed's are too small, they promised us... More 

Was this review helpful? Yes
Chip W, General Manager at SpringHill Suites Centreville Chantilly, responded to this review

I apologize for the issue with your drain. It should have been fixed in a timely manner. This should not happen. All our beds are listed on our webite as a King or Double Double and are standard size. Please feel free to reach out to me with any other questions or concerns. More 

Washington DC, District of Columbia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 1, 2015

Excellent hotel. Pleasant, friendly and accommodating staff. Great breakfast. Excellent location. Rooms quiet and beds are comfortable. This was the host hotel for our family reunion. The reunion committee received numerous compliments and not one complaint about staying in this hotel. We used 18+ rooms.

Was this review helpful? Yes
Chip W, General Manager at SpringHill Suites Centreville Chantilly, responded to this review

Thank you for your wonderful comments regarding the Centreville Springhill Suites. I hope you can stay with us again in the future. Have a great summer. More 

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