Aleta at front desk was absolutely amazing and very helpful and professional. Thank you Aleta for making it feel like home away from home.and felt like the rooms were spotless and the food was great! Everybody did a wonderful job and very helpful. Thank you.

I always stay at this hotel when in town on business, its clean and close to places to eat. The staff is always friendly and helpful. The only complaint I have here is there is no coffee in the lobby. For the most expensive hotel in the Bristol area (according to my corporate website) it just rubs me wrong I... More

Lovely hotel with large lobby with comfortable furnishings and nice business center. Liked the boarding pass printer there. Room was large and quiet. Bedding comfortable and amenities such as shampoo, etc. were top of the line. We had a problem with housekeeping not replenishing things and told the front desk. They immediately had all the items delivered to us and... More

Beautiful Hotel, the staff was fantastic. We stayed last weekend and enjoyed it very much. The evening front desk agent handled the CRAZY amounts of baseball kids exceptionally well. Lots of restaurants near by. Will be staying at this location in the future.

We stayed there two times while traveling on Rt 81. The place is very clean and the staff very friendly. You know when the bed is comfortable, when you wake up and think you are in your own bed. The shades keep the the room very dark, which is very nice. I recommend that you get a room away from... More

On our travel back to the Northeast, we found this hotel right near Rt. 81. Room was clean and bed was comfortable. Bathroom was clean. Only thing was the tiny refrig--if you are traveling it is always a plus to have a refrig that has a little freezer to refreeze ice packs. But that was the only complaint, otherwise it... More

Not impressed by this place.....the room was stinky, the bed is cheap and uncomfortable, they have no hair dryers. I had brought mine but i wasn't able to use it because of a safety plug in the bathroom, the only place there was a mirror. The hotel has a cafe by the lobby. The food is very average. I will... More

Stayed for one night on our way home from Nashville. Hotel is easy to find right off 81. Staff are super friendly and helpful! Rooms are very clean and I am picky! Pool is small and hot tub is out of order but that was all we have to complain about. My husband and I both slept well comfortable bed.... More

I have been staying at this hotel when in the bristol/abingdon area. It is a clean safe hotel in a great location. I am probably going to start staying away from Courtyards in my travels. I travel four nights a week and anymore I just assume that there is at least a refrigerator and most likely a microwave in every... More