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All 12 Bristol hotels

Comfort Inn

2.0 of 5 Hotel   |   2368 Lee Hwy., Bristol, VA 24202
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36%
Ranked #6 of 12 hotels in Bristol
A recent review
3 of 5 stars reviewed 2 weeks ago
Penlady Etters, Pennsylvania
  • Overview
  • Reviews (68)
  • Photos (13)
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  • Room tips (12)
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68 people have reviewed this hotel

Traveler rating
    11
    12
    24
    12
    9
See reviews for
28
10
5
10
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Etters, Pennsylvania
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

After lodging issues caused my family and me to sleep in three different hotels in three different cities and states on three different nights, all eight of us were pretty weary from our road travels. And being that it was Fourth of July weekend, our options were rather limited. The hotel itself is quite average and a bit dated, but... More

Was this review helpful? Yes
Kate M, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your review. We are glad that you were happy with our caring staff! We do try to provide the best guest service around. We are about to undergo a complete renovation, I hope that you come back soon to see all the wonderful improvements we make! More

Fredericksburg, Virginia
Contributor
19 reviews 19 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed April 25, 2014

Beds were comfy and provided a good nights sleep. Staff was friendly and courteous with the exception of the woman working the breakfast bar. Rooms are very outdated and both bedspreads had several stains on them. Carpets have slight mildew smell and I noticed tons of filth under the furniture like it had been YEARS since it was moved and... More

Was this review helpful? Yes
comfortinn_abingdon, Director of Sales at Comfort Inn, responded to this review

Thank you for your review. We were glad that you stayed with us. I hope that you will give us another chance in the future, we are about to undergo a complete renovation and I think you will love the upgrades and changes! Please come again and see what you think! More

Hardy, Virginia
Contributor
20 reviews 20 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 12, 2014

Interior shows its age. Exterior and landscaping quite nice. Good breakfast bar to start the day--reasonable variety. Heating and AC was quiet. Had a good night's sleep. Good location for an overnight stay, convenient to the interstate. Attendant made a fresh pot of coffee. No exercise room.

Was this review helpful? Yes
comfortinn_abingdon, Director of Sales at Comfort Inn, responded to this review

Thank you for your review! We are glad that you got a good nights rest while staying with us! This year we are to undergo a complete renovation including all guest rooms and public space, I hope you return to see all the fine changes and updating we are about to do! More

Top Contributor
65 reviews 65 reviews
28 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed February 24, 2014

This place needs a lot o fix in up. Everything is out dated. It did seem fairly clean and had a nice size tv with a lot of channels. The only complaint I would have is that the fellow that works the front desk is not a happy person. He told me his life problems while he was checking me... More

Was this review helpful? Yes
ComfortInn_BristolVA, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your review. You are correct, we do need an update! We are beginning to undergo a complete renovation including all the guest rooms and all public space. This will include all new wall coverings, carpet, furniture and bedding! By the end of 2014 we will also have an elevator installed. We are very excited about all these... More

Springfield, Virginia, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 30, 2013

We have stayed here several times going from N.VA to TN. It's not the best Comfort Inn but it is fine for a one night stay. The beds are not comfortable. There is no elevator. The entrance doors are not automatic, so when you are lugging your suitcases the doors and the stairs make it cumbersome.

Was this review helpful? Yes 1
comfortinn_abingdon, Director of Sales at Comfort Inn, responded to this review

Thank you for your review. We are so glad that we are able to tell you that this year we will be going through a complete renovation! This includes the installation of both automatic exterior doors and an elevator! We are hoping that you come back soon to see all the exciting changes that we are making! More

Talking Rock, Georgia
Contributor
18 reviews 18 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 18, 2013

My adult daughter, 5 week old grandson, and I, were traveling between Adelphi Md. and Ranger, Ga.an 11 hour trip by car.On the way to Ga. we stopped overnight at a Quality inn and had a pleasant stay .On our return trip we were looking for another Quality inn but decided that we were ready to stop and tried the... More

Was this review helpful? Yes 1
ComfortInn_BristolVA, Director of Sales at Comfort Inn, responded to this review

Thank you for your review. I am so sorry to see that you had an unpleasant experience at our hotel. I appriciate you informing us about it and will take measures to work on retraining our staff on genuine Southern hospitality. All feedback is helpful and again, thank you for informing us. More

New Jersey
Senior Contributor
43 reviews 43 reviews
28 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed November 29, 2013 via mobile

Stayed one night. Room on small side and our room on first floor had very dated furniture and bath fixtures (as others have noted). Mattress was also clearly at end of life. Still, room met basic cleanliness expectations and had normal amenities - shampoo, lotion, iron, and coffee maker - plus some you don't usually get at this price range... More

Was this review helpful? Yes 1
ComfortInn_BristolVA, Director of Sales at Comfort Inn, responded to this review

Thank you for your review! I was so glad to see your enjoyed your stay and overall had a nice experience. We are always looking for ways to add little extra touches and our huge cable selection is one way we try to give you all the comforts of home! I was thrilled to see you enjoyed the breakfast! Please... More

Duncanville, Texas
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed November 6, 2013

I had asked for a handicapped accessible room to assist my 91 year old mother in the bathroom. We got all of our items unloaded (using cart) and got into the room. It had a very strange layout, with the bathroom located quite a distance from the sleeping area and had a heavy sliding wood door. I looked at the... More

Was this review helpful? Yes 1
ComfortInn_BristolVA, Director of Sales at Comfort Inn, responded to this review

Thank you for your review. First let me say, I am glad that you enjoyed the breakfast. The breakfast attendant that you saw that day is how all of our staff should had been that you encountered! I can not say how distressed and embarrassed I am with the items you mentioned above. I can promise you that I have... More

Contributor
11 reviews 11 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 29, 2013

We stayed for just one night while travelling through. It was nice all round. The staff were friendly and helpful, the manager even let me use his cell phone to make reservations for our next stop. The rooms and the breakfast were all very nice too.

Was this review helpful? Yes
ComfortInn_BristolVA, Director of Sales at Comfort Inn, responded to this review

Thank you so much for your kind review!! We are so glad that you were happy with the hotel! We strive to make all our guest feel valued and at home. Please come and see us again when in the area! More

Toronto, Ontario, Canada
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 30, 2013

This is a chain motel and this property was pretty much the norm for this chain. The best I can say - and this is a compliment - is that I'm already forgetting the details of our stay. We arrived, checked in, slept, showered, and checked out without any negatives or areas of concern. Pretty typical room, clean, good bed,... More

Was this review helpful? Yes 1
ComfortInn_BristolVA, Director of Sales at Comfort Inn, responded to this review

Thank you for your review! We were pleased to see that you had a good nights sleep at our hotel! Sometimes simplicity is best, and I am glad that we had everything that suited the bill for you for your stay. If ever traveling in the area again, stop in, we would love to see you again! More

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Additional Information about Comfort Inn

Address: 2368 Lee Hwy., Bristol, VA 24202
Phone Number:
Location: United States > Virginia > Bristol
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
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Also Known As:
Comfort Hotel Bristol
Comfort Inn Bristol
Bristol Comfort Inn

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
87

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