We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 12 Bristol hotels

Comfort Inn

2.0 of 5 Hotel   |   2368 Lee Hwy., Bristol, VA 24202
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Comfort Inn to your Saves list
Comfort Inn
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
37%
Ranked #6 of 12 hotels in Bristol
A recent review
3 of 5 stars Reviewed March 12, 2014
Ed M Hardy, Virginia
Write a Review

66 people have reviewed this hotel

Traveler rating
    11
    12
    23
    11
    9
See reviews for
27
10
5
10
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Hardy, Virginia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 12, 2014

Interior shows its age. Exterior and landscaping quite nice. Good breakfast bar to start the day--reasonable variety. Heating and AC was quiet. Had a good night's sleep. Good location for an overnight stay, convenient to the interstate. Attendant made a fresh pot of coffee. No exercise room.

Was this review helpful? Yes
comfortinn_abingdon, Director of Sales at Comfort Inn, responded to this review

Thank you for your review! We are glad that you got a good nights rest while staying with us! This year we are to undergo a complete renovation including all guest rooms and public space, I hope you return to see all the fine changes and updating we are about to do! More

Senior Contributor
48 reviews 48 reviews
22 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 24, 2014

This place needs a lot o fix in up. Everything is out dated. It did seem fairly clean and had a nice size tv with a lot of channels. The only complaint I would have is that the fellow that works the front desk is not a happy person. He told me his life problems while he was checking me... More

Was this review helpful? Yes
ComfortInn_BristolVA, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your review. You are correct, we do need an update! We are beginning to undergo a complete renovation including all the guest rooms and all public space. This will include all new wall coverings, carpet, furniture and bedding! By the end of 2014 we will also have an elevator installed. We are very excited about all these... More

Springfield, Virginia, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 30, 2013

We have stayed here several times going from N.VA to TN. It's not the best Comfort Inn but it is fine for a one night stay. The beds are not comfortable. There is no elevator. The entrance doors are not automatic, so when you are lugging your suitcases the doors and the stairs make it cumbersome.

Was this review helpful? Yes 1
comfortinn_abingdon, Director of Sales at Comfort Inn, responded to this review

Thank you for your review. We are so glad that we are able to tell you that this year we will be going through a complete renovation! This includes the installation of both automatic exterior doors and an elevator! We are hoping that you come back soon to see all the exciting changes that we are making! More

Ranger, Georgia
Contributor
16 reviews 16 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 18, 2013

My adult daughter, 5 week old grandson, and I, were traveling between Adelphi Md. and Ranger, Ga.an 11 hour trip by car.On the way to Ga. we stopped overnight at a Quality inn and had a pleasant stay .On our return trip we were looking for another Quality inn but decided that we were ready to stop and tried the... More

Was this review helpful? Yes
ComfortInn_BristolVA, Director of Sales at Comfort Inn, responded to this review

Thank you for your review. I am so sorry to see that you had an unpleasant experience at our hotel. I appriciate you informing us about it and will take measures to work on retraining our staff on genuine Southern hospitality. All feedback is helpful and again, thank you for informing us. More

New Jersey
Senior Contributor
42 reviews 42 reviews
28 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed November 29, 2013 via mobile

Stayed one night. Room on small side and our room on first floor had very dated furniture and bath fixtures (as others have noted). Mattress was also clearly at end of life. Still, room met basic cleanliness expectations and had normal amenities - shampoo, lotion, iron, and coffee maker - plus some you don't usually get at this price range... More

Was this review helpful? Yes 1
ComfortInn_BristolVA, Director of Sales at Comfort Inn, responded to this review

Thank you for your review! I was so glad to see your enjoyed your stay and overall had a nice experience. We are always looking for ways to add little extra touches and our huge cable selection is one way we try to give you all the comforts of home! I was thrilled to see you enjoyed the breakfast! Please... More

Duncanville, Texas
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed November 6, 2013

I had asked for a handicapped accessible room to assist my 91 year old mother in the bathroom. We got all of our items unloaded (using cart) and got into the room. It had a very strange layout, with the bathroom located quite a distance from the sleeping area and had a heavy sliding wood door. I looked at the... More

Was this review helpful? Yes
ComfortInn_BristolVA, Director of Sales at Comfort Inn, responded to this review

Thank you for your review. First let me say, I am glad that you enjoyed the breakfast. The breakfast attendant that you saw that day is how all of our staff should had been that you encountered! I can not say how distressed and embarrassed I am with the items you mentioned above. I can promise you that I have... More

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 29, 2013

We stayed for just one night while travelling through. It was nice all round. The staff were friendly and helpful, the manager even let me use his cell phone to make reservations for our next stop. The rooms and the breakfast were all very nice too.

Was this review helpful? Yes
ComfortInn_BristolVA, Director of Sales at Comfort Inn, responded to this review

Thank you so much for your kind review!! We are so glad that you were happy with the hotel! We strive to make all our guest feel valued and at home. Please come and see us again when in the area! More

Toronto, Ontario, Canada
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 30, 2013

This is a chain motel and this property was pretty much the norm for this chain. The best I can say - and this is a compliment - is that I'm already forgetting the details of our stay. We arrived, checked in, slept, showered, and checked out without any negatives or areas of concern. Pretty typical room, clean, good bed,... More

Was this review helpful? Yes 1
ComfortInn_BristolVA, Director of Sales at Comfort Inn, responded to this review

Thank you for your review! We were pleased to see that you had a good nights sleep at our hotel! Sometimes simplicity is best, and I am glad that we had everything that suited the bill for you for your stay. If ever traveling in the area again, stop in, we would love to see you again! More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 27, 2013

My girlfriend and I stayed here in September 2013 during the Bristol Rhythm & Roots Reunion festival; a very busy time for the hotel. The hotel was one of the "official" festival hotels and the organisers were running a shuttle bus to and from State Street. We had just missed one of the shuttles when we checked in, so were... More

Was this review helpful? Yes
ComfortInn_BristolVA, Director of Sales at Comfort Inn, responded to this review

Thank you so much for your kind review! We are so glad that you were pleased with our hotel and great staff! We do pride ourselves on accommodating our guests! We will be looking for you next year at during Rhythm and Roots, can't wait to see you then! More

Albany ny
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 6, 2013

On our road trip to Tupelo Miss. from Albany ny 7/17/13 we stopped for the night in Bristol Va. We had been driving for quite some time and was hungry and tired. The staff was very nice and told us where we could get a bite to eat. The room wasn't bad, but the air conditioner a bit noisy. The... More

Was this review helpful? Yes
ComfortInn_BristolVA, Director of Sales at Comfort Inn, responded to this review

Thank you so much for your review! We are so happy to see that you enjoyed your stay at the Comfort in Bristol! We were so glad to see that the staff was friendly and that you enjoyed our great hot buffet breakfast! Hated to see that your air conditioner was noisy, rest is so important when traveling, I hope... More

Been to Comfort Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn

Also Known As:
Comfort Hotel Bristol
Comfort Hotel
Comfort Inn Bristol
Bristol Comfort Inn
Address: 2368 Lee Hwy., Bristol, VA 24202
Phone Number:
Location: United States > Virginia > Bristol
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 12 hotels in Bristol
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Priceline, Expedia, Tingo, Hotels.com, HotelsClick, TripOnline SA, Asiatravel.com Holdings, Choice Hotels, Venere and Agoda so you can book your Comfort Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Comfort Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.