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All 12 Bristol hotels

Comfort Inn

2.0 of 5 Hotel   |   2368 Lee Hwy., Bristol, VA 24202
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Ranked #7 of 12 Hotels in Bristol
A recent review
3 of 5 stars reviewed 1 week ago
bclatter Mt. Crawford
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72 reviews from our community

Traveler rating
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    13
    26
    12
    9
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28
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Mt. Crawford
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Older but well maintained. Rooms are small but clean and comfortable. Staff was very friendly. Unfortunately for us, we were late booking and so we had to stay in a "smokers" room. So it certainly wreaked of smoke and the windows do not open. I really wish they would outlaw smoking in hotel rooms. But this issue was our fault... More

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Charlottesville
Senior Contributor
48 reviews 48 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I chose the Comfort Inn after reading its bad reviews. It was convenient for me to stay in Bristol and I wanted to bee on Lee Highway. When I made the reservations, I was warned they are going through renovations. Can't report anything good, but neither can I report anything bad. My daughter had packed me a dinner, so I... More

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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed here for the Bristol NASCAR race. Our stay was great. The people were fantastic and were quick to help us with anything we needed to make our stay and visit to Bristol enjoyable. The staff went over and above any hotel we have ever stayed at.

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Leesville, Louisiana
Contributor
19 reviews 19 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 27, 2014

This is a return trip, heading home and had this motel in my GPS. Only motels that meet our standards will be placed on my GPS. So the folks here were again really nice and the motel was in excellent shape. I will continue to stay here as I pass thru the area. Exit 5 I-81. Thanks Comfort Inn Bristol.... More

Was this review helpful? Yes 1
ComfortInn_BristolVA, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your kind review! We are so glad you keep coming back to enjoy our clean comfortable rooms, come back soon! We look forward to having you! More

Etters, Pennsylvania
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 8, 2014

After lodging issues caused my family and me to sleep in three different hotels in three different cities and states on three different nights, all eight of us were pretty weary from our road travels. And being that it was Fourth of July weekend, our options were rather limited. The hotel itself is quite average and a bit dated, but... More

Was this review helpful? Yes 1
Kate M, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your review. We are glad that you were happy with our caring staff! We do try to provide the best guest service around. We are about to undergo a complete renovation, I hope that you come back soon to see all the wonderful improvements we make! More

Fredericksburg, Virginia
Contributor
19 reviews 19 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed April 25, 2014

Beds were comfy and provided a good nights sleep. Staff was friendly and courteous with the exception of the woman working the breakfast bar. Rooms are very outdated and both bedspreads had several stains on them. Carpets have slight mildew smell and I noticed tons of filth under the furniture like it had been YEARS since it was moved and... More

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comfortinn_abingdon, Director of Sales at Comfort Inn, responded to this review

Thank you for your review. We were glad that you stayed with us. I hope that you will give us another chance in the future, we are about to undergo a complete renovation and I think you will love the upgrades and changes! Please come again and see what you think! More

Hardy, Virginia
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 12, 2014

Interior shows its age. Exterior and landscaping quite nice. Good breakfast bar to start the day--reasonable variety. Heating and AC was quiet. Had a good night's sleep. Good location for an overnight stay, convenient to the interstate. Attendant made a fresh pot of coffee. No exercise room.

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comfortinn_abingdon, Director of Sales at Comfort Inn, responded to this review

Thank you for your review! We are glad that you got a good nights rest while staying with us! This year we are to undergo a complete renovation including all guest rooms and public space, I hope you return to see all the fine changes and updating we are about to do! More

Top Contributor
79 reviews 79 reviews
31 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed February 24, 2014

This place needs a lot o fix in up. Everything is out dated. It did seem fairly clean and had a nice size tv with a lot of channels. The only complaint I would have is that the fellow that works the front desk is not a happy person. He told me his life problems while he was checking me... More

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ComfortInn_BristolVA, Guest Relations Manager at Comfort Inn, responded to this review

Thank you for your review. You are correct, we do need an update! We are beginning to undergo a complete renovation including all the guest rooms and all public space. This will include all new wall coverings, carpet, furniture and bedding! By the end of 2014 we will also have an elevator installed. We are very excited about all these... More

Springfield, Virginia, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 30, 2013

We have stayed here several times going from N.VA to TN. It's not the best Comfort Inn but it is fine for a one night stay. The beds are not comfortable. There is no elevator. The entrance doors are not automatic, so when you are lugging your suitcases the doors and the stairs make it cumbersome.

Was this review helpful? Yes 1
comfortinn_abingdon, Director of Sales at Comfort Inn, responded to this review

Thank you for your review. We are so glad that we are able to tell you that this year we will be going through a complete renovation! This includes the installation of both automatic exterior doors and an elevator! We are hoping that you come back soon to see all the exciting changes that we are making! More

Talking Rock, Georgia
Contributor
20 reviews 20 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 18, 2013

My adult daughter, 5 week old grandson, and I, were traveling between Adelphi Md. and Ranger, Ga.an 11 hour trip by car.On the way to Ga. we stopped overnight at a Quality inn and had a pleasant stay .On our return trip we were looking for another Quality inn but decided that we were ready to stop and tried the... More

Was this review helpful? Yes 1
ComfortInn_BristolVA, Director of Sales at Comfort Inn, responded to this review

Thank you for your review. I am so sorry to see that you had an unpleasant experience at our hotel. I appriciate you informing us about it and will take measures to work on retraining our staff on genuine Southern hospitality. All feedback is helpful and again, thank you for informing us. More

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Additional Information about Comfort Inn

Address: 2368 Lee Hwy., Bristol, VA 24202
Phone Number:
Location: United States > Virginia > Bristol
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 87
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Also Known As:
Comfort Hotel Bristol
Comfort Inn Bristol
Bristol Comfort Inn

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