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Holiday Inn Bristol Conference Center

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3005 Linden Dr, Bristol, VA 24202
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Holiday Inn Bristol Conference Center
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Holiday Inn Bristol Conference Center
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122 reviews from our community

Traveler rating
    28
    34
    33
    18
    9
See reviews for
30
26
8
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chattanooga, Tennessee
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here last weekend for a bluegrass festival and found the hotel quite comfortable and very close to several chain restaurants. The room was terrific and very clean. However, the hotel is located right next to a busy interstate, and traffic noise was pretty loud at night. The other thing was pets. Even though pets are... More 

Was this review helpful? Yes
Doy R, General Manager at Holiday Inn Bristol Conference Center, responded to this review

Thank you for taking the time to submit a review of our hotel and services. We are glad you had a good stay and enjoyed the Spring Bluegrass Festival. We hope to see you next year! Doy Rayburn - GM More 

Senior Contributor
22 reviews 22 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My friend and I stayed here for the weekend. The room was large and clean and the bed and pillows were very comfortable! Located near everything and right off the interstate! Two thumbs up and would not hesitate to stay again!

Was this review helpful? Yes
Doy R, General Manager at Holiday Inn Bristol Conference Center, responded to this review

We are so glad we were able to be of service to you for your girl's outing and hope we can be of service to you again in the future. Doy Rayburn - GM More 

West Warwick, Rhode Island
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 27, 2015

Only stayed one night. Me, the wife and the dog. Room was clean, well maintained and attractive. Check in was fast and efficient. The bathroom was well stocked and spotless. The only issue was that the WIFI connection was sketchy at times. We had room service and the food was delivered quickly and was delicious. The price was very reasonable.... More 

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Doy R, General Manager at Holiday Inn Bristol Conference Center, responded to this review

Thank you for your review. We are glad that our value conscious approach served your needs well. We try very hard to be the best value around. All comments are shared with the staff and we appreciate you taking the time to drop us a line. We look forward to serving you again in the future. Doy Rayburn - GM More 

1 review
2 of 5 stars Reviewed March 1, 2015

Great clean rooms...staff is very friendly and awesome...it snowed the night I stayed there...the hotel management is too cheap to spend the money to clear their parking lot...my truck was stuck and I was delayed leaving for over 4 1/2 hours... Their maintenance dept helped me dig my truck out (a 4 hour task)...they were great, but the decisions made... More 

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Dawn H, Manager at Holiday Inn Bristol Conference Center, responded to this review

Thank you for your feedback regarding your stay with us. I apologize for the inconvenience you experienced regarding the snow and the parking lot being plowed. The delay in plowing was not a matter of cost, but of supply and demand for the service. Our parking lot was plowed as soon as our contracted service providers were available. Unfortunately, this... More 

Jonesville VA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 7, 2015

The rooms are very clean and comfortable. Lobby is great but if there is a gathering of many please don't expect to take the elevator! There is only one working for such a large hotel and the stair situation is a joke. We had to finally find the stair exit down flights of stairs to the pool in the middle... More 

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Doy R, General Manager at Holiday Inn Bristol Conference Center, responded to this review

Thank you for your comments and review. I apologize for the inconvenience of the elevator situation. We are aware of the impact it has on guest satisfaction and a re in the middle of a modernization plan that should alleviate the troubles. It will be a very intense project and will take a while. But please rest assured that we... More 

Pittsfield, Massachusetts
1 review
4 of 5 stars Reviewed January 31, 2015

We stayed there 2 years ago on our way to LA & plan on staying there again next month when we are again passing through on our way to LA. Found the staff very friendly & helpful. Had no problem sleeping & have no complaints. We traveled there Feb. 2012.

Was this review helpful? Yes
Dawn H, Manager at Holiday Inn Bristol Conference Center, responded to this review

Thank you for your positive feedback, Marge! We are so glad you enjoyed your stay and look forward to seeing you again on your next visit. Best Regards, Dawn Hogan AGM More 

Memphis
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 28, 2015

The hotel is convenient to the expressway but the exit is somewhat confusing on a dark rainy night. The rooms are comfortable and clean. We had a great breakfast in the dining room before getting on the road the next morning. Fast friendly, service and good food!

Was this review helpful? Yes
Dawn H, Manager at Holiday Inn Bristol Conference Center, responded to this review

Thank you for your positive feedback. We hope you stay with us again soon, especially since you know how to find us now! Our exit is actually being worked on to make it more accessible, so hopefully it will be less confusing in the future. Best Regards, Dawn Hogan AGM More 

Nashville, Tennessee
Top Contributor
294 reviews 294 reviews
231 hotel reviews
139 helpful votes 139 helpful votes
3 of 5 stars Reviewed December 28, 2014

The physical plant is old. The building is - can I say creepy. The room was fine...popcorn absestos like ceilings - two different heights in the room. But the room is newly carpeted and furnished. The bathroom was nice - albeit there was a dead fly on the floor. Loved the pillows...didn't love the constant highway noise I heard all... More 

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Doy R, General Manager at Holiday Inn Bristol Conference Center, responded to this review

Thank you for your review. All items covered will be added to our weekly review of trending topics and issues. I do understand that the size of our hotel throws some people off, especially in light of our location. People don't expect it for a sub-urban interstate location. But thanks for noticing the good things also. We look forward to... More 

Saint Clairsville, Ohio
Contributor
20 reviews 20 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 26, 2014

We are just traveling through price lined this for total of $85. Went to front desk clerk had no personality didn't say welcome hello or anything, didn't even crack a smile. But as we were getting on elevator she was laughing with her co-worker. Everything else was ok

Was this review helpful? Yes
Doy R, General Manager at Holiday Inn Bristol Conference Center, responded to this review

I apologize we didn't show our true level of care through our personnel at the front desk. If there is one thing we concentrate on keeping at the forefront of our approach it is that we have always have total control over our attitude and tone. Your comments will be reviewed with staff. Thank you for bringing your perspective to... More 

Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed December 25, 2014

Don't stay here. Suggest hotel next door. There were three elevators, only one worked and it took over 10 minutes sometimes to catch it. I walked down 7 flights of stairs, go to the bottom and ran into the emergency exit door which should not be opened.

Was this review helpful? Yes 1
Doy R, General Manager at Holiday Inn Bristol Conference Center, responded to this review

We are so sorry about the elevator issues you had. We are working with our service provider on a refit of digital electronics designed to eliminate these issues. We hope to have this done soon and appreciate everyone's patience. Kindest Regards, Doy Rayburn More 

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