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Comfort Inn Bluefield

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38769 Governor G C Peery Hwy, US 19-460 West, Bluefield, VA 24605
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Comfort Inn Bluefield
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Comfort Inn Bluefield
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47 reviews from our community

Traveler rating
    11
    17
    11
    4
    4
See reviews for
22
6
3
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Springfield, Missouri
Top Contributor
58 reviews 58 reviews
42 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here in the past basically because it was the only hotel in the area. It was OK at that time. Looks like the owners are doing extensive remodels. Room was like new. Bed was comfortable. I understand that it takes a bit of time to complete so do not mind the mess. It will all be good in no... More 

Was this review helpful? Yes
gm_va447, General Manager at Comfort Inn Bluefield, responded to this review

Thank for staying with us. We are pleased to announce that our remodel is complete. We look forward to seeing you again. We are very proud of our newly remodeled hotel. More 

tn
2 reviews
1 of 5 stars Reviewed April 20, 2015 via mobile

First room smelled really bad. Second room the bathroom floor was dirty, tub and toilet was not clean. Then the night clerk told us one price and that we could use our points, then the day clerk at check out said that we could not use our points. Then the general manager would not even talk to us his name... More 

Was this review helpful? Yes
gm_va447, Manager at Comfort Inn Bluefield, responded to this review

I would like to apologize for any inconveniences during your stay. Guest satisfaction is very important to us. Unfortunately points can only be used when making your reservation ahead of time through Choice Hotels, we can't do it here at the hotel. I've talked to my staff about these situations so that they are handled different in the future. Please... More 

Travelers are raving about these Bluefield hotels

Columbus, Ohio
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 4, 2015

This hotel was above average. Clean, friendly but there were 2 big things that didn't quite site well with me (1) the hotel is under renovations, which is fine but new (old) furnishings were littering the hallways, very unsafe in my opinion (2) The hotel has a very strict non-smoking policy. Great..... however the front entrance is littered with cigarette... More 

Was this review helpful? Yes
gm_va447, Manager at Comfort Inn Bluefield, responded to this review

We apologize for any problems during your stay. We are pleased to announce that our remodel is now complete. We are 100% smoke free and smoking by the front entrance is no longer allowed. Please come back and visit us again. More 

Top Contributor
70 reviews 70 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 26, 2014

If you are in the area it's worth driving a few miles out of the way from 77. Remodeling. Good breakfast included. The price compared to the places right off the interstate is about $40 less per night.

Was this review helpful? Yes
gm_va447, General Manager at Comfort Inn Bluefield, responded to this review

Thank you for staying with us. We are under remodel right now but we are very proud of our results. We hope you will come visit us again when our remodeling is done so you may see the finished product. More 

Roanoke, Virginia
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 11, 2014

We stayed overnight and found this hotel to be as comfortable and clean as any resort. We were very pleased with the accommodations. Do be aware that there is no elevator. If need be ask for a ground floor room. Best hotel around this area. The staff is also helpful and friendly. I would certainly stay here if ever in... More 

Was this review helpful? Yes
gm_va447, Manager at Comfort Inn Bluefield, responded to this review

We are pleased to hear that you had a pleasant stay with us. We do apologize for not having an elevator, we do try to fill all requests that we can for ground floor. We look forward to seeing you again in the future. More 

Calgary, Canada
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed November 11, 2014

When we arrived at check-in time we were placed in a room by the exit doors and elevators. Went back to the desk and requested a different room as we anticipated it would be noisy and we were in desperate need of sleep. Desk worker, Billy (?) did not even attempt to accomodate our request and actually walked away from... More 

Was this review helpful? Yes
gm_va447, Manager at Comfort Inn Bluefield, responded to this review

We apologize for any troubles during your stay. We are currently under remodel and almost half of our rooms were shut down no the night you were here. On that night we had no other rooms. I'm sorry you were next to the stairs but we have no elevator. We try to help as much as we can but sometimes... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 31, 2014

Myself and my family stayed in this hotel in September 2014. When we arrived, the hotel looked clean and the front desk attendant was very friendly. The beds looked very clean and felt comfortable. We arrived on a Friday and left on Sunday. I got bitten up horribly by bed bugs. The Saturday morning when I awoke, I noticed spots... More 

Was this review helpful? Yes 2
gm_va447, Manager at Comfort Inn Bluefield, responded to this review

On behave of our whole staff we would lie to apologize for your incident in September. We didn't find anything but we did have the room shut down and treated. We take matters like this very seriously. We take pride in our hotel and ensuring our guests have a pleasant stay. We are currently remodeling and we hope you would... More 

1 review
4 of 5 stars Reviewed September 22, 2014

A total of 8 of us traveling from the VA Beach area to Bluefield visiting a family member attending school. We got two rooms with double beds. Our rooms were joining which was nice, not having to go in the hallway. The rooms were clean, beds were soft, the outside appearance was appealing looked nice. The hotel had a slight... More 

Was this review helpful? Yes
gm_va447, Manager at Comfort Inn Bluefield, responded to this review

Thank you for staying with us. We are glad to hear you had a good stay with us. Guest satisfaction is very important to us. Please come back and see us again. We will be undergoing a remodel soon and we would like to welcome you back anytime to check us out again. More 

Danville, Virginia
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 10, 2014

While not the best hotel I have ever stayed at, the beds are comfortable and the breakfast is always good and changes daily. The rooms are small and sometimes a little in disrepair. The pool is heated and the outdoor space was a wonderful discovery. Be prepared if you are not headed west when you arrive and leave getting in... More 

Was this review helpful? Yes
gm_va447, Manager at Comfort Inn Bluefield, responded to this review

We would like to thank you for staying with us. We are beginning a remodel in a few weeks and every room will be completely remodeled. We hope you will return and see us again the future and see our newly remodeled rooms. More 

Culpeper
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 18, 2014

We arrived at the hotel lobby on our check-in day at 2:25 p.m. and were told that check-in was not until 3:00 p.m. Being frequent travelers, we asked if there might not be a room ready and were told that the place had been sold out the day prior and that the clerk had "nothing for" us and that no... More 

Was this review helpful? Yes 1
gm_va447, Manager at Comfort Inn Bluefield, responded to this review

Thank you for taking the time to leave comments about your stay. Please rest assured that I have addressed the issues with both the front desk and housekeeping. I do apologize as for both the behavior of my sales manager and housekeeping as they were not out till almost 4pm. The day that you arrived. We do try our best... More 

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