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All 9 Blacksburg hotels

Comfort Suites University

2.5 of 5 Hotel   |   1020 Plantation Road, Blacksburg, VA 24060 (Formerly Hawthorn Suites Blacksburg University)
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86%
Ranked #6 of 9 hotels in Blacksburg
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
S G Mechanicsville, Virginia
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  • Reviews (110)
  • Photos (37)
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  • Room tips (16)
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110 people have reviewed this hotel

Traveler rating
    56
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61
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Mechanicsville, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Finally a great hotel experience in Blacksburg, Va. Hotel room was clean, quiet, and the bed was comfortable. Front desk clerk let us have a top floor room which looked out onto the pasture nearby. We stayed just one night so I cannot remark on housekeeping nor breakfast but otherwise an overall pleasant experience. One drawback- lighting could be better... More

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Richmond, Virginia
Contributor
11 reviews 11 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel staff was very nice. I appreciate good customer service! The room was good, very spacious. The fridge and microwave were very convenient. The downside was the bathroom had so much hair on the floor, in the shower, and in the sink. I'm sure it wasn't mine because it was too long and I hadn't even used anything. I... More

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Va Beach
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

(BLUF in Navy-speak is Bottom Line Up Front). During our son's recent orientation at VA Tech, we were able to book 2 nights at Comfort Suite University (government/military rate). The positive reviews here at Trip Advisor and other sites are reflective of the superb service the hotel management and staff provide. The front desk personnel were courteous and friendly. We... More

Was this review helpful? Yes
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thank you for taking the time to provide such a thoughtful critique of your experience at the Comfort Suites. We are so happy that you enjoyed your time with us. Your kind words about our team are gratifying and much appreciated. We appreciate, too, you bringing the little hiccups to our attention -- we will do our best to avoid... More

Madison, Connecticut
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Picked this hotel due to proximity of location to VA Tech for campus tour. Called ahead to say we would be arriving very late and requested a rollaway. Was told they don't have rollaways but that the sofa bed pulled out and would make sure we had enough pillows and bedding. Arrived after 9 hour drive at 1am and front... More

Was this review helpful? Yes 1
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thank you so much for your feedback. Your kind words about our team are much appreciated. We do hope you'll be returning to the area soon -- we'd love to have you back! More

Gretna, Virginia
Contributor
17 reviews 17 reviews
3 hotel reviews
2 of 5 stars Reviewed June 19, 2014

Beautiful facility. Price was appropriate. Front Desk clerk during day and evening was excellent. Several minor issues when added together equaled a major concern. My room lacked smaller towels when I arrived. Clerk at front desk quickly brought to me. Trying to make contact with front desk was difficult. Also missing coffee in room. Breakfast bar had run out of... More

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

We certainly are proud of our facilities, but we take great pride in our service, too, so I appreciate you bringing these issues to our attention. On behalf of our entire team, I'd like to apologize for failing to live up to our normally high standard of service. Thank you for taking the time to review your stay with us... More

Falls Church, Virginia
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 11, 2014

Stayed here this past weekend. Friendly courteous staff (both front desk and housekeeping), the room was clean and spacious, and the continental breakfast was plentiful and fresh. Would definitely stay here again.

Was this review helpful? Yes
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thanks for being a great guest! We look forward to having you back. More

Ohio
Top Contributor
141 reviews 141 reviews
99 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed June 3, 2014

If you need to stay to visit Va Tech, this location is great - it's a quick & easy drive. The good: The rooms were clean, and the bed was comfy. Breakfast was exactly what you expect, although our last day featured a birthday party and breakfast was invaded by 20 little kids - no fault of the hotel... The... More

Was this review helpful? Yes
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thank you very much for taking the time to provide such thoughtful and helpful feedback. We appreciate you staying with us and sharing your experience. We do hope to see you again soon! More

Washington
Contributor
14 reviews 14 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 30, 2014

Booked this via Priceline Express deals for a 2-star price. Stayed for 3 nights and loved it. This is a 2 1/2-3 star property in every respect except that there is no restaurant/room service and the breakfast is average, as best. But this far better than the Days Inn, Super 8, Microtel locally, without a huge price difference. Rooms are... More

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thanks for your business! We would love to be your hotel of choice in Blacksburg. Thank you for taking the time to provide such a thorough and helpful review. We hope your travels bring you back our way again soon. More

Washington DC, District of Columbia
Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2014

Stayed at Comfort Suites for a visit to Virginia Tech. Room was clean and beds were very comfortable. Lots of room in the suite, and the staff was helpful. Great breakfast as well. In our opinion, one of the best hotels in the area.

Was this review helpful? Yes
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thank you for taking the time to review your stay with us. I hope you enjoyed your visit to Virginia Tech and that we might become your hotel of choice in the area. We'd love to see you again soon! More

Blacksburg
1 review
3 of 5 stars Reviewed May 6, 2014

Our room had no shower curtain and the coffee was filled with moldy coffee clearly displaying that this room was not ready for a guest. When we complained to the manager, Chris McClanahan 540 552 5636 he said he would comp the stay but we would have to get the refund thru you. I have written you about this once... More

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

On behalf of our team, I'd like to apologize again for the unsatisfactory state of your room upon check-in. I hope the situation has now been resolved to your satisfaction and that we might see you again in the future. More

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Additional Information about Comfort Suites University

Address: 1020 Plantation Road, Blacksburg, VA 24060 (Formerly Hawthorn Suites Blacksburg University)
Phone Number:
Location: United States > Virginia > Blacksburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites University 2.5*
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Also Known As:
Hawthorn Suites Blacksburg University Hotel Blacksburg
Blacksburg Hawthorn Suites
Comfort Suites University Blacksburg, Virginia

37 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Blacksburg
Hotel Class
Official Description (provided by the hotel)
Nestled in the Blue Ridge Mountains, Comfort Suites® University offers easy access to Virginia Tech and a host of local restaurants and shops in Downtown Blacksburg, VA. This Blacksburg, Virginia hotel also offers convenient access to US Route 460, making travel to Christiansburg, Radford and Dublin easy. Other nearby attractions include: Smithfield Plantation Museum of Geological Science First & Main Shopping Plaza New RiverGuests of the Comfort Suites University hotel are invited to relax in the indoor heated pool or work out in the fitness center. A variety of outdoor activities including badminton, basketball, tennis, biking, boating, fishing and golfing are also nearby. There is one meeting room, which can accommodate 45 people for banquets and 75 for conferences. Other amenities include: Free wireless high-speed Internet access Free daily newspaper Business CenterYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.All rooms are either suites or oversized – perfect for families and others needing a little space – and offer a large desk with USB docking station, a flat-screen television with cable, coffee maker, microwave, refrigerator, hair dryer, alarm clock, iron and ironing board. Some rooms feature a sofa sleeper and kitchen facilities.This is a non-smoking hotel.Its perfect location and convenient access to area attractions make the Comfort Suites University a great place for business and leisure travelers in the Blacksburg, VA area. Book a room with us today, we look forward to your stay. ... more   less 
Number of rooms
94

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