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All 9 Blacksburg hotels

Comfort Suites University

2.5 of 5 Hotel   |   1020 Plantation Road, Blacksburg, VA 24060 (Formerly Hawthorn Suites Blacksburg University)
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85%
Ranked #5 of 9 Hotels in Blacksburg
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
goldsmanh Virginia
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114 reviews from our community

Traveler rating
    58
    35
    14
    3
    4
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62
8
7
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
Virginia
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for one night before moving our child into the dorm at VA Tech. The hotel is either new or updated. Check in was easy, and we were given a room near the lobby as requested. The room was a suite style with a partition between the two rooms, all relatively large and easy for 3... More

Was this review helpful? Yes 1
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

We hope you enjoyed your visit. Thank you for staying with us -- we look forward to having you back! More

Calgary, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My daughter is starting University this year and I stayed 3 nights to help her and to explore Blacksburg. Loved the area. Great stay at the hotel. Really like the hotel: great price, room is very spacious,very comfortable with everything I needed, the hotel was super quiet and clean. The staff there were very helpful and the lady at the... More

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thank you for sharing your experience with us. Your business and your recommendation are much appreciated. We hope to welcome you back soon. More

Montgomery, Texas
Top Contributor
190 reviews 190 reviews
27 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed August 6, 2014

We stayed here 4-nights while visiting family in Blacksburg. Hotel was easy to find and convenient. It was very quiet in spite of our 1st floor room facing front parking lot and being adjacent to the indoor pool entrance. The pool was not used much, however, while we were in the hotel. Breakfast was nice the couple of days we... More

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thank you for choosing the Comfort Suites. We appreciate your feedback and hope you enjoyed your visit to Blacksburg. We'd love to welcome you back in the future. More

Top Contributor
122 reviews 122 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 26, 2014

This hotel has all the basics you can want, and is really quite nice. The location is convenient to Virginia Tech, the room with the suite was nicely appointed, the staff was very helpful and the breakfast was good. There are a few things that need adjustment to make it 4/5*. The most significant was the AC in the room.... More

Was this review helpful? Yes
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

I'm glad you enjoyed an overall pleasant experience with us. But the little things do matter (a lot!), so I appreciate you bringing these issues to our attention. We hope to see you again soon -- we'll be aiming high for a 5-star experience. More

Mechanicsville, Virginia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed July 23, 2014

Finally a great hotel experience in Blacksburg, Va. Hotel room was clean, quiet, and the bed was comfortable. Front desk clerk let us have a top floor room which looked out onto the pasture nearby. We stayed just one night so I cannot remark on housekeeping nor breakfast but otherwise an overall pleasant experience. One drawback- lighting could be better... More

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

I'm so glad you enjoyed your time with us, however brief. I hope we can be your hotel of choice in Blacksburg! More

Richmond, Virginia
Contributor
11 reviews 11 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 22, 2014

The hotel staff was very nice. I appreciate good customer service! The room was good, very spacious. The fridge and microwave were very convenient. The downside was the bathroom had so much hair on the floor, in the shower, and in the sink. I'm sure it wasn't mine because it was too long and I hadn't even used anything. I... More

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thank you for your feedback. On behalf of our team, I apologize for the obvious and disappointing housekeeping oversight in your room. I'm glad you enjoyed an otherwise positive stay with us and hope we'll be seeing you again soon. We appreciate your business. More

Va Beach
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 12, 2014

(BLUF in Navy-speak is Bottom Line Up Front). During our son's recent orientation at VA Tech, we were able to book 2 nights at Comfort Suite University (government/military rate). The positive reviews here at Trip Advisor and other sites are reflective of the superb service the hotel management and staff provide. The front desk personnel were courteous and friendly. We... More

Was this review helpful? Yes
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thank you for taking the time to provide such a thoughtful critique of your experience at the Comfort Suites. We are so happy that you enjoyed your time with us. Your kind words about our team are gratifying and much appreciated. We appreciate, too, you bringing the little hiccups to our attention -- we will do our best to avoid... More

Madison, Connecticut
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 2, 2014

Picked this hotel due to proximity of location to VA Tech for campus tour. Called ahead to say we would be arriving very late and requested a rollaway. Was told they don't have rollaways but that the sofa bed pulled out and would make sure we had enough pillows and bedding. Arrived after 9 hour drive at 1am and front... More

Was this review helpful? Yes 1
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thank you so much for your feedback. Your kind words about our team are much appreciated. We do hope you'll be returning to the area soon -- we'd love to have you back! More

Gretna, Virginia
Contributor
17 reviews 17 reviews
3 hotel reviews
2 of 5 stars Reviewed June 19, 2014

Beautiful facility. Price was appropriate. Front Desk clerk during day and evening was excellent. Several minor issues when added together equaled a major concern. My room lacked smaller towels when I arrived. Clerk at front desk quickly brought to me. Trying to make contact with front desk was difficult. Also missing coffee in room. Breakfast bar had run out of... More

Was this review helpful? Yes
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

We certainly are proud of our facilities, but we take great pride in our service, too, so I appreciate you bringing these issues to our attention. On behalf of our entire team, I'd like to apologize for failing to live up to our normally high standard of service. Thank you for taking the time to review your stay with us... More

Falls Church, Virginia
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 11, 2014

Stayed here this past weekend. Friendly courteous staff (both front desk and housekeeping), the room was clean and spacious, and the continental breakfast was plentiful and fresh. Would definitely stay here again.

Was this review helpful? Yes
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thanks for being a great guest! We look forward to having you back. More

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Additional Information about Comfort Suites University

Address: 1020 Plantation Road, Blacksburg, VA 24060 (Formerly Hawthorn Suites Blacksburg University)
Phone Number:
Location: United States > Virginia > Blacksburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites University 2.5*
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Also Known As:
Hawthorn Suites Blacksburg University Hotel Blacksburg
Blacksburg Hawthorn Suites
Comfort Suites University Blacksburg, Virginia

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