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Comfort Suites University

Certificate of Excellence
2.5 of 5
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1020 Plantation Road, Blacksburg, VA 24060 (Formerly Hawthorn Suites Blacksburg University)
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Comfort Suites University
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Ranked #3 of 8 Hotels in Blacksburg
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 weeks ago
Lee481966 Pago Pago, American Samoa
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137 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pago Pago, American Samoa
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Very pleased with this Comfort Suites. Front desk staff was very attentive and helpful for offering eating choices, within half a mile. Very conveinently located near the campus and downtown Blacksburg. Breakfast was just fine with many choices for a picky family. Definitely would stay there again. Surprisingly, price point was actually lower than most of the other motels in... More 

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

We're very happy you enjoyed your stay with us and look forward to welcoming you and your family back in the future. Thank you for taking the time to write a review. And thank you so much for your business. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 21, 2015

Hotel is located at an exit with NO food establishments. Feels very remote, isolated even though it's right off I-81 exit. Staff was pleasant and helpful. Rooms are okay...definitely in need of updating. Could have been cleaner. Got the feeling our room hadn't been used in a while from the dust, etc.

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thank you for taking the time to review your stay with us. We hope to welcome you back in the future and exceed your expectations. Thanks for choosing the Comfort Suites. More 

Kinston, North Carolina
2 reviews
5 of 5 stars Reviewed May 14, 2015

This Comfort Suites is very nice. My kids enjoyed the indoor pool, and the breakfast was tasty with a good selection. Staff was very friendly! Room was spacious and very clean. These guys really came through for us at 11:15 pm when the other motel we had booked was horrible on a busy weekend! Would recommend staying here again!

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

We're so glad we could accommodate you! Thank you for choosing the Comfort Suites and taking the time to let us hear about your experience. We hope to see you again soon. More 

Virginia Beach, Virginia
Level Contributor
139 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed May 13, 2015

Really comfortable and clean near Virginia Tech, we spent a night here. There was a little snafu at checkin- they had us go to a room where there were empty pizza boxes, so we were able to switch right away. They were very apologetic. Beds were ok, but it was very quiet (nothing happening at the university that would bring... More 

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

We look forward to your return. Thank you for choosing the Comfort Suites and taking the time to review your stay. We regret the mix-up on check-in and apologize again for the inconvenience. More 

McCoy, VA
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 12, 2015

We had another mishap at home; and bad experiences saying at other hotels when you guys didnt have room for us; fortunately you had room weeks later and we were able to enjoy our stay throughout our hectic home life; we liked the room, the cleanliness, the facilities; breakfast was delicious Juan the kitchen manager is excellent when it comes... More 

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thank you for taking the time to provide such a thoughtful and thorough review of your time with us. Your kind words about our team are much appreciated. More 

Philippi, West Virginia, United States
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 10, 2015

This hotel was recommended to us by NeuroRestorative where my husband is in rehab for a stroke. I needed something close by and this was a perfect solution. The suite type rooms are great. Small bar type kitchen area, table. Very accommodating. Chris, the manager, gave me a great deal on a room until I was able to find an... More 

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thank you for taking the time to review your experience with us. We are happy we could provide comfortable accommodations for you during your transition and we hope you have likewise found comfort in your extended stay location. Your business and your recommendation are much appreciated. More 

Wheeling, West Virginia
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed May 4, 2015

Let me start out by saying I rarely get a perfect scores for hotel. But I must say this comfort inn went over and above all of what is expected of a chain. My two brothers and I recently stayed here and we got two double beds and a pullout sofa room. There was plenty of room for the three... More 

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

We are truly honored! Thank you for staying with us and taking the time to share your experience. Your recommendation means a lot to us and we hope to have the chance to accommodate you again in the future. More 

Washington DC, District of Columbia
Level Contributor
128 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed April 25, 2015

I recently stayed at this hotel while visiting Virginia Tech for the weekend. The hotel appears to be recently renovated as this hotel was another hotel chain when I was in school at VT. The room was clean and spacious. There was a small kitchenette (microwave and small refrigerator) in the room and a sitting area. My room was at... More 

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thank you for choosing us for your return to Virginia Tech. We're glad you enjoyed your stay at the Comfort Suites and look forward to seeing you again in the future. More 

Chicago, Illinois
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 18, 2015

I found the staff here to be great, and attentive to my needs. I had an issue with my room, and the front desk person handled it well. This property is all near a few colleges, hence the name. Room are nice, and remodeled. I'd stay here again for sure !

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

We look forward to having you back! Thank you for taking the time to let us hear about your experience at the Comfort Suites. More 

Suffolk, Virginia
1 review
5 of 5 stars Reviewed April 8, 2015

Stayed here for 3 nights,when I was visiting my daughter at VT. The front desk were nice. My room was clean. Bed was firm but comfortable. The free breakfast was ok it had a waffle maker, eggs, cereal,coffee, juice ,

Was this review helpful? Yes
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thanks for choosing the Comfort Suites for your Virginia Tech visit. We appreciate you taking the time to review your stay and hope to see you again soon. More 

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