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Comfort Suites University

Certificate of Excellence
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1020 Plantation Road, Blacksburg, VA 24060 (Formerly Hawthorn Suites Blacksburg University)
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Comfort Suites University
Best prices for: 1 room 1 guest
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Ranked #5 of 9 Hotels in Blacksburg
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Joe R North Huntingdon, Pennsylvania
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127 reviews from our community

Traveler rating
    65
    38
    17
    3
    4
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66
9
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20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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North Huntingdon, Pennsylvania
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel while attending a recent swim meet in Christiansburg, VA. The hotel is conveniently located off route 460. It is 2 minutes from Va Tech and 10 minutes from Christiansburg. The hotel was extremely clean. The beds were comfortable and provided for a good night sleep. The breakfast provided enough to get you going in the... More 

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Midlothian, Virginia
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My family and I stayed here for one night while visiting Blacksburg for the weekend. It is close to VT's campus (.3 miles or so) and close to Rt. 460 (.1 mi.). Check-in went smoothly although we had to wait a few minutes as no staff members were at the desk when we arrived. We entered our room (two double... More 

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thank you for staying with us and taking the time to provide such a thoughtful and thorough review of your experience. Such feedback really is invaluable. We regret the delay in you check-in and the housekeeping issues you dealt with during your stay -- we apologize for the inconvenience and appreciate your bringing these issues to our attention. We look... More 

Greenville, North Carolina
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Me and my wife stayed here for one night after a VT basketball game. The arena is less than 10 minutes from the hotel. The hotel feels modern--lobby and rooms. Our room was clean and the folks at the front desk were nice. The breakfast is included but it is just average--what you would expect for the price.

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thanks for choosing the Comfort Suites. We're happy you enjoyed your stay with us and hope to see you again in the future. More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 10, 2015

Once again we weren't let down by the Comfort Suites Staff!! Beth had us checked in and to our room with in 2 mins of walking thru the door! Incredibly friendly staff as always. Warm and cozy and treated like friends rather than patrons. My ONLY gripe is that the wireless signal on the 5th floor gets a little weak... More 

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thank you so much for your loyal business. It really means a lot to us that you feel at home at the Comfort Suites. Thank you, too, for letting us hear about your wireless issues; your feedback is a great help to us. We look forward to seeing you again soon! More 

Toluca
Top Contributor
144 reviews 144 reviews
43 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 8, 2015

I'm in the middle of a giant trip and I'm in a different hotel every night so I don't really remember much about this place but I think it was just fine. I haven't found a Comfort Inn that hasn't been great yet.

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thanks for staying with us! We hope you're enjoying your travels and hope to have you back for a more memorable stay in the future. More 

JULIAN
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 1, 2015

This is a Comfort Suites done properly. From the check in, with late checkout request, to the perfectly attended breakfast bar; they get it right. I am a Diamond Elite member, and I KNOW my Choice brand hotels. I know what to look for and what to expect. THIS location exceeded my expectations. There are far too many franchisee owners... More 

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thank you so much! Your kind words are much appreciated by all of us here working hard to live up to our name. Thanks for staying with us and taking the time to share your experience and perspective. We hope to see you again soon. More 

laporte mn
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 1, 2015

We stayed at this property last summer on our vacation. When we went for Christmas with our children chose this again. The staff at this hotel has to be the most friendly of any place that we stayed both in the summer and now at Christmas. The breakfast here is hot and inviting, with cold juices and a milk dispenser... More 

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thanks for coming back to see us! We really appreciate your kind words and loyal business. We hope to see you again very soon. More 

Virginia Beach, Virginia
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 10, 2014

My husband and I stayed here last weekend for while attending the Hokie Open.It was in a very central location to VT's campus. The hotel was clean and welcoming. The front desk staff were friendly and helpful. Our room was clean and we enjoyed having a sitting area with a small desk and a kitchenette. The breakfast in the morning... More 

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

We very much look forward to having you back -- hopefully for a more peaceful stay. Thanks for taking the time to share your experience with us. More 

Contributor
20 reviews 20 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 18, 2014

Nice quiet hotel in great location near Virginia Tech. Very spacious room. Housekeeping may be lazy about changing sheets, so brace yourself for the possibility of finding a pair of worn boxers between the sheets at the foot of the bed. I guess they just eyeballed what they could see, deemed the sheets to be "clean enough", & made the... More 

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thank you for staying with us and taking the time to share your experience. On behalf of our entire team, I would like to apologize for the unsatisfactory housekeeping of your suite. I assure you that only a thorough service is acceptable at our hotel, so we sincerely regret this obvious oversight. We hope to see you again soon. More 

Herndon, Virginia
1 review
4 of 5 stars Reviewed October 1, 2014

I drove to Blacksburg alone to visit the campus and slept here. The room is very spacious with a microwave, mini fridge and sofa. Breakfast is provided and has a reasonable selection. There were only 2 issues. 1- when I returned from my day at v tech my door was open due to the cleaning people which I would be... More 

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thank you for choosing the Comfort Suites. Your business and your recommendation are much appreciated. Thank you, too, for bringing these small issues to our attention -- we regret the inconvenience they caused and will work hard to avoid such issues in the future. We hope you enjoyed your visit to Blacksburg and Virginia Tech...we'd love to see you again... More 

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