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Comfort Suites University

Certificate of Excellence
2.5 of 5
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1020 Plantation Road, Blacksburg, VA 24060 (Formerly Hawthorn Suites Blacksburg University)
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Comfort Suites University
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Ranked #4 of 9 Hotels in Blacksburg
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Jay W Chicago, Illinois
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129 reviews from our community

Traveler rating
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    4
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66
9
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21
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I found the staff here to be great, and attentive to my needs. I had an issue with my room, and the front desk person handled it well. This property is all near a few colleges, hence the name. Room are nice, and remodeled. I'd stay here again for sure !

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Suffolk, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights,when I was visiting my daughter at VT. The front desk were nice. My room was clean. Bed was firm but comfortable. The free breakfast was ok it had a waffle maker, eggs, cereal,coffee, juice ,

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thanks for choosing the Comfort Suites for your Virginia Tech visit. We appreciate you taking the time to review your stay and hope to see you again soon. More 

North Huntingdon, Pennsylvania
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel while attending a recent swim meet in Christiansburg, VA. The hotel is conveniently located off route 460. It is 2 minutes from Va Tech and 10 minutes from Christiansburg. The hotel was extremely clean. The beds were comfortable and provided for a good night sleep. The breakfast provided enough to get you going in the... More 

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thank you so much for your business and your kind words. We are very happy to hear that you enjoyed your stay with us and look forward to welcoming you back next year. More 

Midlothian, Virginia
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 3, 2015

My family and I stayed here for one night while visiting Blacksburg for the weekend. It is close to VT's campus (.3 miles or so) and close to Rt. 460 (.1 mi.). Check-in went smoothly although we had to wait a few minutes as no staff members were at the desk when we arrived. We entered our room (two double... More 

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thank you for staying with us and taking the time to provide such a thoughtful and thorough review of your experience. Such feedback really is invaluable. We regret the delay in you check-in and the housekeeping issues you dealt with during your stay -- we apologize for the inconvenience and appreciate your bringing these issues to our attention. We look... More 

Greenville, North Carolina
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 28, 2015 via mobile

Me and my wife stayed here for one night after a VT basketball game. The arena is less than 10 minutes from the hotel. The hotel feels modern--lobby and rooms. Our room was clean and the folks at the front desk were nice. The breakfast is included but it is just average--what you would expect for the price.

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thanks for choosing the Comfort Suites. We're happy you enjoyed your stay with us and hope to see you again in the future. More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 10, 2015

Once again we weren't let down by the Comfort Suites Staff!! Beth had us checked in and to our room with in 2 mins of walking thru the door! Incredibly friendly staff as always. Warm and cozy and treated like friends rather than patrons. My ONLY gripe is that the wireless signal on the 5th floor gets a little weak... More 

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thank you so much for your loyal business. It really means a lot to us that you feel at home at the Comfort Suites. Thank you, too, for letting us hear about your wireless issues; your feedback is a great help to us. We look forward to seeing you again soon! More 

Toluca
Top Contributor
147 reviews 147 reviews
46 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 8, 2015

I'm in the middle of a giant trip and I'm in a different hotel every night so I don't really remember much about this place but I think it was just fine. I haven't found a Comfort Inn that hasn't been great yet.

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thanks for staying with us! We hope you're enjoying your travels and hope to have you back for a more memorable stay in the future. More 

JULIAN
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 1, 2015

This is a Comfort Suites done properly. From the check in, with late checkout request, to the perfectly attended breakfast bar; they get it right. I am a Diamond Elite member, and I KNOW my Choice brand hotels. I know what to look for and what to expect. THIS location exceeded my expectations. There are far too many franchisee owners... More 

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thank you so much! Your kind words are much appreciated by all of us here working hard to live up to our name. Thanks for staying with us and taking the time to share your experience and perspective. We hope to see you again soon. More 

laporte mn
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 1, 2015

We stayed at this property last summer on our vacation. When we went for Christmas with our children chose this again. The staff at this hotel has to be the most friendly of any place that we stayed both in the summer and now at Christmas. The breakfast here is hot and inviting, with cold juices and a milk dispenser... More 

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Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

Thanks for coming back to see us! We really appreciate your kind words and loyal business. We hope to see you again very soon. More 

Virginia Beach, Virginia
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 10, 2014

My husband and I stayed here last weekend for while attending the Hokie Open.It was in a very central location to VT's campus. The hotel was clean and welcoming. The front desk staff were friendly and helpful. Our room was clean and we enjoyed having a sitting area with a small desk and a kitchenette. The breakfast in the morning... More 

Was this review helpful? Yes
Ryan D, Guest Relations Manager at Comfort Suites University, responded to this review

We very much look forward to having you back -- hopefully for a more peaceful stay. Thanks for taking the time to share your experience with us. More 

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