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Chalet High Resort

1345 Orkney Grade, Basye, VA 22810
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Chalet High Resort
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A recent review
4 of 5 stars reviewed 3 weeks ago
TandT47265 North Vernon, Indiana
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36 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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North Vernon, Indiana
Level Contributor
100 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were happy with our unit. It was clean and spacious. I did find a couple of spiders in the unit. No big deal to me. The parking is gravel, however; it is no problem. The unit was dated in it's decor but not too bad. Overall we are very happy and would definitely stay again.

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Jacksonville, Florida, United States
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

The check-in place was hard for my brother, mom and myself to find because we are used to the check-in place to be near the condos. The condo itself (we stayed in condo number 64, which is located right next door to the Fitness Center which has an indoor pool) was so-so, there was a hole in the wall in... More 

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usa
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

3BR Unit was spacious & remarkably soundproof!! The upper & lower decks have the added benefit of the soothing sounds of a stream only a few feet away. The indoor pool was great when it rained...the Community Store nearby had anything you could need. We will be back as this is a great place to bring the grandkids because of... More 

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Woodstown
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed April 17, 2015

Wish I had never used a bonus week exchange or paid $249 exchange fee for this place. Unless you are a golfer, which we are not, not much else to do. Only positive thing I can say about it was the personality of Courtney, the pool/fitness center attendant. Hot tub wasn't operable. Activities/crafts were scarce. In fact thy had no... More 

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Jonathan B, General Manager at Chalet High Resort, responded to this review

Thank you for taking the time to give us your honest feedback. We are sorry that you did not find the area attractions of Shenandoah Valley to your liking. The hiking, fishing, canoeing, kayaking, river floating, golfing, zip lining, history, flea market, theaters, drive in movies, winery tours, restaurants or just the sight of the mountains. Did you report your... More 

Travelers are raving about these Basye hotels

Frederick, Maryland
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 6, 2015

We checked in after the rental office had closed (4pm). There was a sigh to call a 800 number, which I did. The lady on the phone told me our unit number, and the code to the keypad. However, the resort is not within sight of the rental office, and there were no signs. I asked the lady on the... More 

Was this review helpful? Yes 1
Jonathan B, General Manager at Chalet High Resort, responded to this review

Thank you for taking the time to give us your honest feedback. We are very sorry you experienced these issues, and would love for you to call us so we can discuss these issues with you further. Please contact JD Banks or Will Conyers at 540-856-3770 More 

1 review
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 28, 2015

Third time staying here and third different unit. All units were outdated like 1970's carpeting. You can still walk on the carpeting the same way you can on 2015 carpeting. Electric green in color. Some people actually seek out retro hotels. Everytime the units were clean. The staff was great. I read a few reviews of people commenting negatively about... More 

Was this review helpful? Yes 6
Jonathan B, General Manager at Chalet High Resort, responded to this review

Thank you for taking the time to write such a positive review about our resort. We really do appreciate the kind words. We love reading that your family had such a wonderful vacation with us. JD Banks More 

Gaithersburg, Maryland
1 review
3 of 5 stars Reviewed February 3, 2015

Pros: Great location. Very peaceful Cons: I was unable to connect to the wifi and have called repeatedly and was told that I would receive a call...that never happened. The furniture was a little dated and I notice mildew in the shower. That was a major turn off

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Jonathan B, General Manager at Chalet High Resort, responded to this review

We thank you for taking the time to give us your honest feed back. Your comments are very helpful to us to ensure that these issues do not occur again. Thanks, JD More 

McLean, Virginia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 31, 2015

We stayed in chalet 53 and were very pleasantly surprised at how spacious and comfortable it was for the price. The unit has not yet been modernized, but even so, the couch and beds were comfortable and the kitchen well appointed. The 3rd toilet was a real bonus, and the whirlpool bath is great after a long day on the... More 

Was this review helpful? Yes 2
Jonathan B, General Manager at Chalet High Resort, responded to this review

Thank you for taking the time to write such a positive review about our resort. We are so happy you love your stay with us. We hope you can visit us again soon. JD Banks More 

League City, Texas
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed December 7, 2014

I have to agree with writer Immaculate but dated. We stayed December. It's a very clean condo. The staff let us check in early. I love the full size washer and dryer that are stackable. We had been traveling for a week and needed laundry facilities. The heating system worked great. They are updating units slowly. As a timeshare owner... More 

Was this review helpful? Yes 2
Jonathan B, General Manager at Chalet High Resort, responded to this review

Thank you for taking the time to write such a positive review about our resort! We are so happy you loved your stay. If we can help you with arrangements on your next vacation, please call us at 540-856-3770 JD Banks More 

Philadelphia
Level Contributor
176 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed November 20, 2014

First, let me state that we stayed at Chalet High North as a timeshare exchange and we visited in November. The staff is very attentive. The furniture and the units are dated, but in very good shape. The units are immaculate and that is the most important thing for us. The towels are large and fluffy and the linens are... More 

Was this review helpful? Yes 5
Jonathan B, General Manager at Chalet High Resort, responded to this review

Thank you for taking the time to write such a positive review about our resort! We hope you can visit us again soon. JD Banks More 

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