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White River Junction

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Holiday Inn Express Hotel & Suites White River Junction


Hotel class 2.5 of 5
121 Ballardville Road, White River Junction, VT 05001
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Reviews you can trust

86% Recommend
4.0 of 5 stars 36 reviews
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2 of 5 stars
jjnapt1   1 contribution
Albany, NY
Feb 14, 2010 | Trip type: Business

My wife and I stayed here as guests of Dartmouth College for a conference we attended. The suite was large, clean and comfortable. Though the room was clean the in-between housekeeping was lacking. I brewed coffee the first morning but the coffee packs were never replaced. Not the end of the world, however, as there was a full breakfast (including... more

Management response from
Jade Stringfellow, General Manager

Thank you for allowing the Holiday Inn Express & Suites provide your accommodations throughout your travels into the 'Upper Valley'! Please allow me to express how disheartened we are to hear of your frustrations during your time with us, as we take pride in the customer service & accommodations we've become so reputable in offering! Based upon the concerns you...

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5 of 5 stars
rikabbbb   3 contributions
New York, NY
Feb 14, 2010 | Trip type: Business, Solo travel

I stayed at this hotel for an interview at the VA hospital which is across the road (a safe and easy walking distance). From my very first call the staff was incredibly welcoming, friendly, informative and helpful. My standard double room on the 1st floor was clean, quiet and comfortable. I barely heard anyone else, and I don't think the... more

Management response from
Jade Stringfellow, General Manager

Thank you for taking the time to provide fellow travelers with such a detailed review of the hotel services, as well as surrounding attractions & services! The staff of the Holiday Inn Express & Suites is elated to hear of your positive experiences, wishes you the best of luck in your interviews, and hopes to see you again soon!

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4 of 5 stars
Canarytops   27 contributions
Norwich
Dec 22, 2009 | Trip type: Couples

We had an excelent room, large well fitted and comfortable. Well equipped business centre and acceptable breakfast. more

Management response from
Jade Stringfellow, General Manager

Thank you for allowing the Holiday Inn Express & Suites the pleasure of accommodating you during your travels, while taking a moment to share you're thoughts with future travelers! We are happy to hear how spacious & comfortable you found the rooms to be, and are elated to hear that our additional services exceeded expectations as well! We look foward...

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4 of 5 stars
maggie2050   1 contribution
georgia
Oct 21, 2009 | Trip type: Family

The staff at this hotel made all the difference in the world. They were friendly, patient and cooperative every time I asked a question. They recommended good restaurants and gave directions to the best places to see. I will feel good about recommending this hotel to friends and family. more

Management response from
Jade Stringfellow, General Manager

The Holiday Inn Express staff is elated to hear of the outstanding customer service & comfortable accommodations you experienced during your time with us! Thank you for taking the time to share your comments & thoughts with us & future travelers! We hope to see you back soon!

just ok
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1 of 5 stars
DeeKajun   10 contributions
nawlinz
Oct 21, 2009 | Trip type: Solo travel

Our plane was to arrive late so we called to inform them of a very late arrival. We arrived at the hotel shortly after midnight very tired and in need of sleep. We arrived only to find there was no one at the desk to check us in and phone ringing. We called the hotel number to no avail and... more

Management response from
Jade Stringfellow, General Manager

Thank you for taking the time to inform the Holiday Inn Express & future travelers of your experiences during your most recent stay with us. It is troubling to hear of your recent frustrations, and I thank you for the opportunity to only improve on the services we are so happy to provide. Thanks again for choosing to stay with...

Paid Torture
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1 of 5 stars
GANEZ   1 contribution
nj
Oct 15, 2009 | Trip type: Family

We were visting to see the fall colors of 2009. ! Below is what we found. 1) This hotel is in a corner and the approach is not at all OK. 2) The room temperature is not centerally conrolled and also you dont have any control over it .. meaning they will will not be able to turn the AC... more

Management response from
Jade Stringfellow, General Manager

Thank you for taking time to provide future travelers with your feedback regarding your recent experiences during your time in the Upper Valley! It's a beautiful time of year, and the hotel is thankful that you chose our property to provide your accommodations during your travels! Please allow me to represent the hotel & the staff in offering our sincere...

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5 of 5 stars
Clarkthehorse   27 contributions
Concord, Massachusetts
Aug 27, 2009 | Trip type: Family
1
person found this review helpful

We stayed at the Holiday Inn Express for two nights, and had booked a full 2-room suite through Hotels.com. When we checked in, we were given a mini-suite with a half wall, which is not at all what we wanted. When we complained, we were told that they don't guarantee the type of room when booked through Hotels.com. I think... more

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4 of 5 stars
BostonNix   6 contributions
BOSTON
Aug 24, 2009 | Trip type: Family
2
people found this review helpful

We were travelling with my brother and his wife, so we got a suite with an adjoining regular room. The hotel made a special effort to make sure our rooms were adjoining and called us after our check-in to make sure everything was okay in the rooms. The rooms were spacious, comfortable, and clean. The free breakfast that was available... more

Management response from
Jade Stringfellow, General Manager

Thank you for sharing your experiences with our staff & providing your opinions to fellow travelers! We are thrilled to hear you & your family enjoyed their visit to the White River Junction area, as well as all the great services & acommodations that we work hard to ensure you receive each & every visit! I look foward to utilizing...

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5 of 5 stars
paris7eme   2 contributions
NewJersey
Aug 20, 2009 | Trip type: Family
2
people found this review helpful

We have stayed at this hotel twice over 2 years: August 2008 and August 2009. Each experience was perfect. Sparkling clean linens, immaculate rooms and bathrooms; quiet. Large 4th-floor suites have full kitchens and LRs with pull-out sofa. Covered parking is a great convenience. Full breakfast is included and is presented in a large sunny room with choices that include... more

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5 of 5 stars
kabecker   22 contributions
Montreal
Jul 27, 2009 | Trip type: Couples
1
person found this review helpful

I needed a place to stay for the night on my way to Boston and White River Junction is about half way. I booked this hotel through hotwire and paid just under $85. It perfectly served its purpose as an exceptionally clean and comfortable place to stay for a night. I am not sure I'd want to stay here on... more

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Holiday Inn Express Hotel & Suites White River Junction Also Known As

  • Holiday Inn White River Junction
  • Holiday Inn Express
  • White River Junction Holiday Inn
Address: 121 Ballardville Road, White River Junction, VT 05001
White River Junction Hotels Holiday Inn Express Hotel & Suites White River Junction
4.0/5.0
36
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