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Holiday Inn Express Hotel & Suites White River Junction


Hotel class 2.5 of 5
121 Ballardville Road, White River Junction, VT 05001
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Reviews you can trust

87% Recommend
4.0 of 5 stars 33 reviews
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By trip type
All (33)
[ Date ] [ Rating ]
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4 of 5 stars
maggie2050   1 contribution
georgia
Oct 21, 2009 | Trip type: Family

The staff at this hotel made all the difference in the world. They were friendly, patient and cooperative every time I asked a question. They recommended good restaurants and gave directions to the best places to see. I will feel good about recommending this hotel to friends and family. more

Management response from
Jade Stringfellow, General Manager

The Holiday Inn Express staff is elated to hear of the outstanding customer service & comfortable accommodations you experienced during your time with us! Thank you for taking the time to share your comments & thoughts with us & future travelers! We hope to see you back soon!

just ok
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1 of 5 stars
DeeKajun   10 contributions
nawlinz
Oct 21, 2009 | Trip type: Solo travel

Our plane was to arrive late so we called to inform them of a very late arrival. We arrived at the hotel shortly after midnight very tired and in need of sleep. We arrived only to find there was no one at the desk to check us in and phone ringing. We called the hotel number to no avail and... more

Management response from
Jade Stringfellow, General Manager

Thank you for taking the time to inform the Holiday Inn Express & future travelers of your experiences during your most recent stay with us. It is troubling to hear of your recent frustrations, and I thank you for the opportunity to only improve on the services we are so happy to provide. Thanks again for choosing to stay with...

Paid Torture
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1 of 5 stars
GANEZ   1 contribution
nj
Oct 15, 2009 | Trip type: Family

We were visting to see the fall colors of 2009. ! Below is what we found. 1) This hotel is in a corner and the approach is not at all OK. 2) The room temperature is not centerally conrolled and also you dont have any control over it .. meaning they will will not be able to turn the AC... more

Management response from
Jade Stringfellow, General Manager

Thank you for taking time to provide future travelers with your feedback regarding your recent experiences during your time in the Upper Valley! It's a beautiful time of year, and the hotel is thankful that you chose our property to provide your accommodations during your travels! Please allow me to represent the hotel & the staff in offering our sincere...

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5 of 5 stars
Clarkthehorse   24 contributions
Concord, Massachusetts
Aug 27, 2009 | Trip type: Family
1/1 found this review helpful

We stayed at the Holiday Inn Express for two nights, and had booked a full 2-room suite through Hotels.com. When we checked in, we were given a mini-suite with a half wall, which is not at all what we wanted. When we complained, we were told that they don't guarantee the type of room when booked through Hotels.com. I think... more

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4 of 5 stars
BostonNix   3 contributions
BOSTON
Aug 24, 2009 | Trip type: Family
2/2 found this review helpful

We were travelling with my brother and his wife, so we got a suite with an adjoining regular room. The hotel made a special effort to make sure our rooms were adjoining and called us after our check-in to make sure everything was okay in the rooms. The rooms were spacious, comfortable, and clean. The free breakfast that was available... more

Management response from
Jade Stringfellow, General Manager

Thank you for sharing your experiences with our staff & providing your opinions to fellow travelers! We are thrilled to hear you & your family enjoyed their visit to the White River Junction area, as well as all the great services & acommodations that we work hard to ensure you receive each & every visit! I look foward to utilizing...

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5 of 5 stars
paris7eme   2 contributions
NewJersey
Aug 20, 2009 | Trip type: Family
2/2 found this review helpful

We have stayed at this hotel twice over 2 years: August 2008 and August 2009. Each experience was perfect. Sparkling clean linens, immaculate rooms and bathrooms; quiet. Large 4th-floor suites have full kitchens and LRs with pull-out sofa. Covered parking is a great convenience. Full breakfast is included and is presented in a large sunny room with choices that include... more

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5 of 5 stars
kabecker   21 contributions
Montreal
Jul 27, 2009 | Trip type: Couples
1/1 found this review helpful

I needed a place to stay for the night on my way to Boston and White River Junction is about half way. I booked this hotel through hotwire and paid just under $85. It perfectly served its purpose as an exceptionally clean and comfortable place to stay for a night. I am not sure I'd want to stay here on... more

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4 of 5 stars
1bob   86 contributions
USA
Jul 19, 2009 | Trip type: Business, Solo travel
2/2 found this review helpful

Very nice hotel with super friendly and responsive staff. Location is convenient to I-89 and I-91 but no restaurants or shopping. Room was clean upon check-in but housekeeping overlooked different items each day during stay, e.g. cleaning toilet, replacing coffee pack, etc. In fact one day I discarded the liner (plastic bag) from the ice bucket and it was never... more

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4 of 5 stars
kitemanuk   1 contribution
UK
Jun 8, 2009 | Trip type: Couples
1/1 found this review helpful

I was a little apprehensive about staying at a Holiday Inn Express as this was my first one in the US. Bottom line is this is a very very nice hotel, all the staff we had contact with were friendly and helpful. The room was large and comfortable with no sound problems from the nearby freeway. The complementary breakfast was... more

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5 of 5 stars
travelmom95   1 contribution
Plattsburgh, NY
May 30, 2009 | Trip type: Family
1/1 found this review helpful

My husband, 19 year old daughter and I needed a halfway point to stop between destinations. I had visited the hotel on an earlier trip to see what the accommodations were like, because there are three or four hotels located in the same spot. The manager was very pleasant and welcoming when I asked if I could look at a... more

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Holiday Inn Express Hotel & Suites White River Junction Also Known As

  • Holiday Inn White River Junction
  • Holiday Inn Express
  • White River Junction Holiday Inn
Address: 121 Ballardville Road, White River Junction, VT 05001
White River Junction Hotels Holiday Inn Express Hotel & Suites White River Junction
4.0/5.0
33