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Holiday Inn Express Hotel & Suites White River Junction

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121 Ballardvale Road, White River Junction, Hartford, VT 05001
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Holiday Inn Express Hotel & Suites White River Junction
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Holiday Inn Express Hotel & Suites White River Junction
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203 reviews from our community

Traveler rating
    78
    75
    24
    15
    11
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75
51
12
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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McLean, VA
Contributor
18 reviews 18 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Holiday Inn Express was just about perfect. The lobby was beautiful, the breakfast area was bright and clean, the room was immaculate, even the stairways were well lit and clean. Check in and check out were easy and the breakfast was excellent. You can't go wrong with this place. Our toilet clogged and a friendly maintenance guy arrived in... More 

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New York City, New York
Top Contributor
77 reviews 77 reviews
26 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed February 18, 2015

The Pros: very nice and clean, family friendly hotel, it has a kitchenette, service overall is good, friendly staff nice fireplace, and all those nice things other reviewers write and so on and so on; all good, all true. Bottom line is: I love the location by the 2 interstates within very easy access. Perfect if you do not want... More 

Was this review helpful? Yes 1
Concord, New Hampshire
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 15, 2015

Had a king room that was a suite. Very nice, would love to stay here again for more than one night. Very clean and well kept, the staff was very friendly and knowledgeable. Very close to shopping and ski resorts, will definitely stay here again.

Was this review helpful? Yes 2
Yardley
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 13, 2015

I'd like to give a big THANKS to this hotel for offering gluten free bagels and muffins at the breakfast buffet. I usually have to pick though the food to find something that I can eat and right before me was a basket of individually wrapped bagels and muffins. Way to go!!

Was this review helpful? Yes 3
san diego
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed January 27, 2015

Checked in the wee hours of the morning for a few hours of sleep. Put "Do Not Disturb" sign on door…10:30 AM house keeping bangs loudly on door.....................................................................

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites White River Junction, responded to this review

Dear John L, Thank you for taking the time to review our hotel. I sincerely apologize for any inconvenience you may have experienced during your recent stay with us, particularly with the service you have received from our housekeeping. We would love to have an opportunity to regain your faith in us, however, your current TripAdvisor settings are not allowing... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 19, 2015

We spent 3 nights. Nice hotel! Spent the extra $20.00 a night and upgraded to a suite -- with full kitchen (large refrig., stove, sink, two-person table countertop, and even dishwasher). Sitting area with couch, chairs, desk and TV. Pull out couch and then separate bedroom with king bed and door to close to separate from main kitchen and living... More 

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 29, 2014

My wife and I visited White River Junction for the VA nearby. The Holiday Inn Express is super close to the VA, and by "super close", I mean walking distance. Close to the VA, to a Dunkin Donuts, and an interstate. Restaurants and such are right across the state border about 7 minutes away. My wife is a very sensitive... More 

Was this review helpful? Yes 1
Burlington, Vermont
Top Contributor
64 reviews 64 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 18, 2014

I stayed here for business for two consecutive nights each in September, October, and November. The location is very convenient to both interstates (89 and 91), so getting in and out was a breeze. It was a short drive to White River Junction, which had a couple of great restaurants and also very close to Lebanon, NH. I was in... More 

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Bartlett, New Hampshire
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 14, 2014

We have stayed here before as it is close to the Upper Valley Aquatic Center where our son swims in meets. Before it was very nice. Last night was something different. We arrived at the room late after dinner and the room was extremely hot. I tried to manipulate the heat controls but I would soon find out that doesn't... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites White River Junction, responded to this review

Dear Dave603 , Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the air conditioning, customer service and the mattress condition which was unacceptable. We will address these concerns. I assure you that the feedback of our hotel will be... More 

Boston, MA
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed November 4, 2014

I stayed here with my husband for 1 night on November 1st while coming to VT to visit my family. Check-in was friendly and efficient (the front desk person Saturday night was extremely friendly and helpful - very pleasant). They upgraded our room and that was a very nice surprise. We were out most of the day visiting family and... More 

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites White River Junction, responded to this review

Dear shida_girlBoston_MA, Thank you for taking the time to review our property. I am very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional details regarding your stay.... More 

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