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Thatcher Brook Inn

1017 Waterbury-Stowe Road, Box 490, Waterbury, VT 05676
Thatcher Brook Inn
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15 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bedminster, New Jersey
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 15, 2012

Delicious breakfast, comfortable bed. We chose to have a room with no TV (check first) b/c we wanted to get away from it all. You can come and go as you please. Very close to Ben & Jerry's (you can walk there), and Green Mountain Coffee (other good restaurants in the "down town" area). Very clean, neat, and tidy; a... More 

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Hartville, Ohio
Level Contributor
55 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed October 8, 2012

This Inn is one of many in Waterbury, many highly rated, and with this being our first visit to Vermont, we relied on two things: Photos from websites and TripAdvisor. We don't go anywhere without checking with TripAdvisor! But which B&B to choose? Let me say this place is simply charming. Our room was, well, roomy! really like a suite.... More 

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Raleigh, North Carolina
Level Contributor
108 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed October 3, 2012

This property has changed hands 3 times since 2008. The new owner hasn't quite gotten up to speed yet but they are trying. I think it's trying to be both a B&B and an Inn. The Inn is old fashioned with early American furnishings with an old tv. Our room was the only room with a king sized bed and... More 

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Montreal, Canada
Level Contributor
64 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed September 3, 2012

We decided to make a last minute trip over the Labor day weekend, without booking any hotel. By the end of the day, we begin looking for a room in Burlington, then in Richmond, then in Montpelier at Capitol. No rooms! David, from Capitol Hotel in Montpelier make some call until he found what seemed to be the only decent... More 

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Lisa F, Manager at Thatcher Brook Inn, responded to this review

We are so happy you found us and that we had a room available for you! We still keep a couple of rooms without TV for our guests who prefer no distractions and we're glad it only added to a good evening and you got to explore Waterbury...it's a great little town. Thanks for letting us know your thoughts on... More 

Maine
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 27, 2012

Wow, what a great experience we had! Everyone was exceptionally pleasant and helpful. We felt like a nuisance asking to have water bottles filled, requesting extra towels and needing directions to fields and restaurants, but Amy and Celeste were so nice and never made us feel like we were a bother. The Blueberry French Toast with maple cream drizzled over... More 

Was this review helpful? Yes 2
Lisa F, Manager at Thatcher Brook Inn, responded to this review

So glad you enjoyed your stay with us and thanks for the kind words. We hope to see you again soon! More 

Boston
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 24, 2012

Attractively furnished in country charm with large rooms, but poorly managed. Broken toilet, which we fixed ourselves because person at desk had no idea where tools were located & offered no help. Burned out light bulbs. No internet, and refused any compensation for lack of internet, although we requested a discount and mentioned it three times. Never allowed to speak... More 

Was this review helpful? Yes 2
Lisa F, Manager at Thatcher Brook Inn, responded to this review

We are sorry to hear your stay was not up to the standards we require our staff to uphold. As we are not a large hotel, we do not have a maintenance person on staff at all times. We can call in someone to fix any problem but were told by the gentleman asking for tools that it wasn’t really... More 

stonington
2 reviews
2 of 5 stars Reviewed July 23, 2012

First, it is not a B&B. I was dissapointed. Second, the girl at the front counter was not welcoming or helpful. We asked to use the refrigerdator. And she acted like it was a huge hassle to walk back there for us. Then the next morning at 730, breakfast was not being served yet. So I asked for some fruit... More 

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Lisa F, Manager at Thatcher Brook Inn, responded to this review

Thanks for your comments regarding your stay. Our goal is for all of our guests to feel they have received exemplary service. Although breakfast is served from 8:00 to 9:30, we do offer banana bread, coffee cake or muffins to those who have to be out early. Because we are a smaller Inn, we do not have overnight staff at... More 

Ottawa, Canada
Level Contributor
222 reviews
220 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed July 7, 2012

Booked this directly over the phone with the Inn, and prevailed myself of their Spring package (room, breakfast and a 40$ voucher for dinner at one of 3 restaurants in the area for 129$) during the easter long week-end. The Inn itself is charming, early 1900s, with a varnished wooden lobby. The room I got was an upgrade from my... More 

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Lisa F, Manager at Thatcher Brook Inn, responded to this review

Thanks for letting us hear your thoughts on the Inn. The low season package is such a great deal and we're happy you could take advantage of it!! Over the past year, we have replaced all of the beds with comfy new pillowtop sets that have gotten rave reviews. And we are so glad you enjoyed our full breakfast which... More 

Saint Augustine, Florida
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed October 18, 2011

Lovely Inn, but was expecting a hot breakfast in the morning. Although it was continental, the muffins were superb. We stayed in the smallest room which was nice except for the bed. I bet that mattress was 40 years old. Really?? for the price they charge, I certainly was not expecting a mattress that had a HUGE SAG in the... More 

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Lisa F, Manager at Thatcher Brook Inn, responded to this review

We truly appreciate all of the feedback in helping guide us to make this a great destination. Since re-opening in July under new ownership, we have made significant strides in updating the property. Unfortunately, one of the areas that needs major renovation is our kitchen which prevents us from serving full breakfast. We try to be very clear at the... More 

Bellingham, Washington
Level Contributor
334 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 302 helpful votes
4 of 5 stars Reviewed October 12, 2011

Nicely decorated, homey country inn. Note that it's called an "Inn", not a bed and breakfast, so those who complained about not getting a hot breakfast are a little out of bounds. The breakfast was a cold continental breakfast, and for that quite good. We'd stay here again.

Was this review helpful? Yes 1
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