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Trapp Family Lodge


700 Trapp Hill Rd, Stowe, VT 05672
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Reviews you can trust

70% Recommend
4.0 of 5 stars 140 reviews
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By trip type
All (140)
[ Date ] [ Rating ]
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5 of 5 stars
mountainlovers48   1 contribution
Wall, New Jersey
Nov 20, 2009 | Trip type: Couples New

This was a birthday gift from my husband. The Mountain Suite was just beautiful and the staff made me feel so special. Our breakfasts were very delicious and our dinners were outstanding. The presentation of the dinners were delightful. Our room was very clean, which was very important to us. The staff were accommodating and caring. We enjoyed the movie... more

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5 of 5 stars
srs1943   7 contributions
Richmond, Vermont
Nov 18, 2009 | Trip type: Couples New

We recently stayed at the Lodge on a two-night "Meet the Trapps" package to celebrate a wedding anniversary. I should note that we do not live too far from the Lodge (35 minutes) and that I am a native Vermonter and my wife a native of Vienna, Austria. We travel to Europe frequently and to Austria twice in the past... more

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4 of 5 stars
peace04   2 contributions
Maryland
Nov 17, 2009 | Trip type: Family New

Everyone was super friendly, especially to the child (age 2). The History Tour was excellent and was given by Margaret's daughter. She was a fantastic speaker! The movie was also informative as well as the maple syrup hike! We stayed 2 nights in a premier room and 1 night in a deluxe room due to water issues. Both rooms were... more

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5 of 5 stars
JanieMA   1 contribution
MA
Nov 14, 2009
1/1 found this review helpful

I recently spent three days at the Trapp Family Lodge. My stay at the Lodge was a wonderful experience. From the moment we arrived everyone went out of their way to accommodate us. All of the staff from housekeeping to the front desk, and everyone in between, were there to serve us and that they did!!! They couldn't have been... more

Management response from
Guest-Communications, Executive Assistant

Thank you for your lovely review of our hotel and amenities. Your compliments will be shared with all the staff at our resort. It is always a pleasure to hear from our guests that we provided exceptional service to them. All our staff will be made aware of your praise. We hope to have the opportunity to welcome you back...

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4 of 5 stars
jessemassachusetts   2 contributions
MASSACHUSETTS
Nov 14, 2009
1/1 found this review helpful

Too short a vacation. Staff more than helpful in this delightful setting - I believe "the hills really are alive". The room was clean and beds very comfortable. We had a wonderful balcony to experience a beautiful, pink sunrise. Food was delicious. Service seemed slow, but on the plus side gave us more chance to talk and digest between courses.... more

Management response from
Guest-Communications, Executive Assistant

Thank you for your lovely review of your recent stay with us. We are delighted you enjoyed your visit and we look forward to an opportunity to welcome you back to our resort for a future stay. How nice that you were able to meet one of the von Trapp family members. The resort has been family owned and operated...

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2 of 5 stars
Ottawa815   5 contributions
Ottawa, Canada
Oct 29, 2009 | Trip type: Friends getaway

I am a long term customer of Trapp Family Lodge. We have been staying at the lodge many times in the past five years. In our opinion, Trapp is synonym of quality, hospitality and the best service you can get. This is why we decided to return last weekend with a couple of friends. We decided to stay overnight in... more

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2 of 5 stars
jsch1800   1 contribution
Chandler, AZ
Oct 26, 2009 | Trip type: Couples

Arrived October 15 & 16, 2009 a Thursday and Friday. Our room had a damage ceiling 2'x3', carpet was worn in the rooms and corridors, TV was limited and difficult to see from the bed. We arrived at dinner and had to wait 20 minutes for menu, and another 10 minutes for water, and had to ask for bread. The... more

Management response from
Guest-Communications, Executive Assistant

Thank you for taking the time to post your review of our hotel. We are, of course, very disappointed that your experience was not what you expected. We apologize for the slow service and less than satisfactory entrees. Your review has been read by our Food and Beverage Director who will discuss with his waitstaff and our Executive Chef. Trapp...

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3 of 5 stars
cliffie_9   2 contributions
Pontypridd Wales
Oct 22, 2009 | Trip type: Couples
2/2 found this review helpful

We have stayed at the Trapp Family Lodge for the past 9 years and although gratuities are usually included in the overall cost I have always left an additional substantial tip for the restaurant staff at the time of our last meal. On this occasion following the first breakfast of our stay we receivede a telephone call in our room... more

Management response from
Guest-Communications, Guest Communicatios

Please accept our apology for the rude manner in which one of our staff spoke to you regarding gratuity for your breakfast service. Tipping is left to the discretion of our guests - a new policy we instated about one year ago. As you mentioned you have been our guest for nine years during which time an auto-gratuity used to...

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1 of 5 stars
zack45   1 contribution
new york
Oct 19, 2009 | Trip type: Couples
1/1 found this review helpful

A 46th birthday surprise trip for my husband. A true lover of the "the Sound of Music". A place he had always wanted to visit. Vermont in the fall is spectacular! So booking Columbus day weekend was perfect. The view from our "king size deluxe" , outdated, rundown room was beauitiful! I went all out for the romance package at... more

Management response from
mlw7, Sam von Trapp, Owner

I would like to take a moment to express my thanks and appreciation to Trip Advisor readers and contributors for the feedback you are providing our team. We have attracted a new, young and talented team of managers from the luxury hotel sector, who are at present making critical and immediate improvements to our infrastructure and service. I am pleased...

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2 of 5 stars
SlimG   5 contributions
Summerfield, NC
Oct 5, 2009 | Trip type: Couples

While the grounds are beautiful and the staff is kind and helpful, the lodge's interior is in need of serious updating considering how expensive it is to stay here. We paid $300 for a "deluxe" room that looked like it hadn't been updated in 20 years. By "updated" I don't mean redecorated. I mean it literally looked like not one... more

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Trapp Family Lodge Also Known As

  • Trapp Family Hotel
  • Von Trapp Lodge
  • Trapp Lodge
  • Trapp Family Stowe
  • Von Trapp Family Lodge
  • Trapp Family Lodge Stowe
Address: 700 Trapp Hill Rd, Stowe, VT 05672