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All 14 South Burlington hotels

Smart Suites Burlington

1700 Shelburne Road, South Burlington, VT 05403
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Smart Suites Burlington
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83%
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 weeks ago
Darajphx Phoenix, Arizona
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162 people have reviewed this hotel

Traveler rating
    82
    48
    17
    12
    3
See reviews for
58
46
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17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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English first
Phoenix, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Perfect place for a family. We stayed here for 7 nights during our relocation. Having a kitchenette was a money and lifesaver. We were able to eat all meals here quite comfortably. The provided breakfast was decent, not a lot of variety, but enough to keep everyone content. Kids slept fine on pull out and bed was very comfortable. Also,... More

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ssuites, Manager at Smart Suites Burlington, responded to this review

Dear Darajphx, Thank you for taking the time to write such a fantastic review here on Trip Advisor! I am happy to hear you and your family enjoyed your stay. It was a pleasure having you as our guest and honor to receive your recommendation. We hope to serve you again someday in the future. Please let me know if... More

Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 7, 2014

Everything was excellent, we were very happy, very VERY clean hotel and special thanks to wonderful receptionist Brigitte for everything. I already recommend your hotel to friends, for sure we will return and we will bring more people ! Thank you

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ssuites, Manager at Smart Suites Burlington, responded to this review

Gagik A, A perfect score never goes unnoticed. Thank you so much! I can’t wait to share your kind words with our staff and am honored to receive your recommendation. Next time you plan a trip to Burlington, please feel free to connect with me directly. I look forward to inviting you back to our hotel! In Gratitude, James Davison... More

Montreal, QC
Contributor
11 reviews 11 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 2, 2014

Hotel is just ok. The staff is wonderful and very friendly. However, the bed and pillows are very uncomfortable. Neither my husband nor myself slept well. The mattresses need to be changed. There is also an intense smell in the corridor as you walk to the room. Breakfast is decent but nothing special. We thought we would stay somewhere less... More

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ssuites, Manager at Smart Suites Burlington, responded to this review

Dear helenmat2, I am sorry to hear your most recent stay at Smart Suites did not exceed your expectations. We strive to be the best value in the Burlington by offering all the amenities travelers have come to expect while keeping our rates reasonable. Additionally, we back each stay up with some of the best service in the area. I... More

Tallahassee, Florida
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed February 26, 2014

We stayed here four nights while visiting family in Burlington. Very comfortable, and very friendly and helpful staff. Good complimentary breakfast. We will definitely stay here again on longer visits in future, especially with the well-equipped little kitchen in each suite. It would not be a great place to stay if you are visiting without a car, though there is... More

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ssuites, Manager at Smart Suites Burlington, responded to this review

Dear RichardGayle, Thank you so much for taking the time to share your experience here on Trip Advisor! I am happy to hear your enjoyed your stay, the service, and the room! I will let Ben and Loraine know that you also enjoyed the breakfast they prepared. Next time you are in the Burlington area, we hope you will choose... More

Oneida, New York
Contributor
14 reviews 14 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 21, 2014

This hotel is great if you are on a lower budget. I personally enjoyed the hotel, even though the décor was a little dated the price and the value made up for it. When we first walked into the hotel we were greeted by a very nice front staff lady. Our room was a double room suite and it has... More

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ssuites, Manager at Smart Suites Burlington, responded to this review

Dear Matt M, Thank you for taking the time to write such a great review of our hotel! Next time you stay, we hope to earn a perfect score! In this, we are gradually updating our decor around the building. I am happy to say a full scale renovation to our lobby was completed just this month and more upgrades... More

Montreal, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 16, 2014

Here's a list of bad things about Smart Suites Burlington: - Room smells like you're in an ashtray even though they told us they were going to neutralize the odour. We even bought Febreeze to neutralize it ourselves. Good thing we only stayed there 1 night!!! The air freshener used in corridor to cover the cigarette odour is overwhelming. -... More

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ssuites, Manager at Smart Suites Burlington, responded to this review

Dear YCsince1972, I am so sorry to hear your experience here at the Smart Suites did not meet and exceed your expectations. We are committed to ensuring that every guest who chooses to stay with us leaves feeling they got more than they paid for. We pride ourselves in exceptional guest service and outstanding value. With this in mind, we... More

Rosemere, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 3, 2014

What a great place to stay. A very friendly welcome begins the stay. The room was spacious and the conveniences were excellent ( microwave, etc.) The breakfast was also excellent with a wide variety ( especially the little danishes with nuts on top -- mmmmmmmmmmmmmmmm!!!)

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ssuites, Manager at Smart Suites Burlington, responded to this review

Dear Leonard A, Those pastries are my favorite as well! I am fortunate to be saved a few each day they are prepared. Let me know next time you plan to visit and I will (gladly) make sure they are a part of our offering. Thanks for taking the time to give us such a spectacular review here on Trip... More

Boston, MA
Contributor
12 reviews 12 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 30, 2014

Wanted to issue a warning that you need to be watchful of false credit card charges. Twice, Smartsuites added credit card charges even though I hadn't stayed there. The second time the charge was over $1100. I called to complain and was told this had happened with several other people. I think, given that they already knew of this problem,... More

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ssuites, Manager at Smart Suites Burlington, responded to this review

Dear Ellen-On-The-Beach I want to extend my sincerest apologies for this unfortunate error on our part. This was both a system error and administrative mistake that we take full responsibility for. I understand your frustration and want to assure you that the circumstances that allowed this to occur have been addressed decisively. As we discussed over the phone, this erroneous... More

Beacon Falls, Connecticut
Top Contributor
71 reviews 71 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 28, 2014

We have stayed here many times-negligence on my part not to write a review. Smart suites offer large clean rooms at very reasonable rates. Staff very friendly. Location is excellent-5 minutes from either downtown or waterfront-also 3 minutes from interstate. My apology for not writing prior reviews-been here twice a year for 5 or 6 years.

Was this review helpful? Yes
ssuites, Manager at Smart Suites Burlington, responded to this review

Dear mpm0024, Thank you for taking the time to review our property on Trip Advisor! We appreciate your continuous business and hope to make your next stay even better. We know that many people choose to stay with us because of our great rates and excellent location but hope you choose to return because of your experience. If there is... More

Maine
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 23, 2014

A group of 15 of use stayed here while in town celebrating a birthday. It was great - convenient to downtown, comfortable rooms, decent breakfast and such a great deal! They were in the middle of renovations, so the lobby area didn't look fantastic, but everyone was so nice and accommodating, it didn't matter. I'm sure it will look amazing... More

Was this review helpful? Yes
ssuites, Manager at Smart Suites Burlington, responded to this review

Dear summerrhi, I cannot thank you enough for taking the time to review our property on Trip Advisor! We were honored to have your group as our guests. I am happy to hear your enjoyed your time at our hotel despite our period of renovations. I am excited to announce that our lobby is completed and it looks fantastic. We... More

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Additional Information about Smart Suites Burlington

Also Known As:
Smart Hotel
Smart Hotel South Burlington
Address: 1700 Shelburne Road, South Burlington, VT 05403
Location: United States > Vermont > South Burlington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Family Hotel in South Burlington
#7 Business Hotel in South Burlington
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
The Choice for Burlington Hotels!Whether it's for just one night or an extended stay, Smart Suites is the perfect match for all your lodging needs. We offer several different comfortable room options ranging from studio efficiencies to more spacious one-bedroom suites. Daily, Weekly, and Extended Stay Rates Available! We would love to host your next meeting or group event. Give us a call and ask for our Sales Office for more details. We are conveniently located on Shelburne Road, just a short drive to the Church Street Marketplace and only 5 miles from the airport. If your travels bring you to the University of Vermont or Fletcher Allen Health Care, Smart Suites is just 4 short miles away.Featured Amenities:- Complimentary Deluxe Continental Breakfast- Free High Speed Wireless internet- 24 hour Desk Service- 24 hour Business Center- 24 hour Fitness Center- Same Day Dry Cleaning- 24 hour Airport Shuttle- 24 hour Coffee and Tea Bar- Restaurant on Premise (Lake View House)- Access to Indoor Heated Pool, Sauna, and Hot Tub- Morning Newspapers (local and National)- Free HBO and Local Calls ... more   less 
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